Executive summary

McDonald's Corporation is the world's largest chain of fast food restaurants, serving
nearly 47 millioncustomers daily. McDonald's primarily sells hamburgers,
cheeseburgers, chicken products, French fries,breakfast items, soft drinks,
milkshakes, and desserts. Each McDonald's restaurant is operated by afranchisee,
an affiliate, or the corporation itself. The corporations' revenues come from the
rent,royalties and fees paid by the franchisees, as well as sales in companyoperated restaurants. McDonald'srevenues grew 27% over the three years ending in
2007 to $22.8 billion, and 9% growth in operatingincome to $3.9 billion.The
business began in 1940, with a restaurant opened by brothers Dick and
MacMcDonald in San Bernardino, California. Their introduction of the "Speedee
Service System" in 1948established the principles of the modern fast-food
restaurant. The original mascot of McDonald's was aman with a chef's hat on top of
a hamburger shaped head whose name was "Speedee." Speedee waseventually
replaced with Ronald McDonald in 1963.The first McDonald's restaurants opened in
theUnited States, Canada, Costa Rica, Japan, Netherlands, Germany, Australia and
Sweden in order of openings. McDonald's restaurants are found in 119 countries and
territories around the world and servenearly 47 million customers each day.
McDonald's operates over 31,000 restaurants worldwide,employing more than 1.5
million people. The company also operates other restaurant brands, such asPiles
Caf, and has a minority stake in Pret a Manger. The information system of the Mcd
is good andThere are several types of information systems used in McDonalds as:
Transaction Processing System(TPS), System Decision Support (DSS), Management
Information Systems (MIS), Made for You "system,POS system "Scale of Points
System, Hyperactive Bob system. These systems allows the restaurant toadjust to
the customers demands. The system orders a lot of the product when customers
buy much of the item, and doesnt order the product when none wants to buy it.
The system offer employees andemployers an efficient way of organizing the
restaurant. That means that by using the system they get available time, which
they can spend on other things they need to do. Information System add value for
those that are implementing it. In Infrastructure Human resources Technology
Ordering Operations Service and Marketing

REPORTON MANAGEMENT INFORMATION SYSTEM Of McDonalds

Systems Management Information (MIS), sometimes called information
management and systems, are discipline on the application of people, technologies
and procedures - collectively called information systems - to solve problems
business. Management Information Systems are distinct from regular information
systems in that they are used to analyze other information systems applied in
operation al activities of the organization. Academic, the term is commonly used to
describe the methods group information management related to automation or

support of human decision making, eg Decision Support Systems, expert systems,

information systems and administration. The terms MIS and information system are
often confused. Information systems include systems that are not intended for
decision making. MIS is sometimes called, in a restrictive sense, as the
management of information technology. This area of study should not be confused
with the computer. IT service management is a discipline-oriented practitioner. MIS
has also some differences with Enterprise Resource Planning (ERP)ERP incorporates
elements that are not necessarily focused on decision support.
McD Information System
There are several types of information systems used in McDonalds as:
Transaction Processing System (TPS)
First transaction happens when two people make an exchange, and collection of
data on this subject called transaction processing, transaction processing is the
collection, storage, modification and retrieval operations of an organization.
transaction system is important to answer routine questions and assists in the
conduct of business such as payroll, employee record keeping or paying an
employee. It is important to store transaction data recording and protected because
transaction typically involves an exchange of money is essential for any
organization.
How Transaction Processing System is implemented in McDonalds?
daily McDonalds sells a huge amount of hamburgers, so McDonalds should order the
raw materials from its supplier, McDonalds each time placing an order with its
supplier, a transaction is happening, and the transaction processing system records
relevant information such as vendor name, address, quality of items purchased and
then the invoice amount.
System Decision Support (DSS)
system decision support is used to model data and make quality decisions based
on the data, make the right decision is usually based on data quality and its ability
to analyze data, systems support decision are generally computer applications with
a human component. They can sift through large amounts of data and to choose
between the many choices and supports the decision of non - routine.
How the decision support system implemented in McDonalds?
At first Mac started as a small restaurant selling food to customers, the company
expanded slowly, then McDonalds and analyze the market to come with the option,
as we know we are in the era of technology, McDonalds so thought to provide
wireless services, so the company to gather information on customer usage of
wireless services, length of stay and level of sales, the decision support system to

analyze incoming data with the decision to provide wireless services in their
restaurant.
Management Information Systems (MIS)

management information system is a system that provides the information

necessary to effectively manage organizations. management information systems
involve three main resources: technology ,information, and people, and most
important resource is people, the information we receive supports the decision
routine in the functional areas
How management information system is implemented in McDonalds?
McDonalds in that they implement MIS system that is used to produce periodic
reports as a daily list of employees and hours of work, or a monthly report of
expenditures against budget. McDonalds MIS used because the purpose of MIS is to
provide profitability and information to help managers and employees understand
the company's performance and plan its future direction.
Made for You "system
In this system McDonalds use modern technology to facilitate the McDonalds In this
system, when a customer places an order, the sandwich element appears
immediately in the computer screen in the kitchen and a bell to alert kitchen staff .
POS system "Scale of Points System
McDonald's is a restaurant very busy because many customers will be the first
priority for McDonald's is offering the best restaurant experience for customers, so
that McDonalds used the POS system "point system-wide" to ensure order quickly
and accurately, because this system is used to accelerate business processes, it can
take massive amounts of data in seconds., With these systems, each command is
immediately transmitted to multiple workstations throughout installation, the
cashier knows instantly what the payment is due. The kitchen knows that orders
arrive and how long a customer was waiting.
Hyperactive Bob