ENQUIRY LETTER

Letter of enquiry describe what the writer wants

and why. The more unusual the request, the more
convincing the reason needs to be.
This should inform the reader that this is an
enquiry or request, example:

Enquiry about text books

Request for brochure
Query about website
Question regarding product components

First paragraph :
This should tell the reader what you want.
Example :
Please send me . (for things that the
organization offers to send )
I would be grateful if you could tell me ( for
things that normally offered)
I am writing to enquire whether (to see if
something is possible)
I would especially like to know ..( a more
detailed request)

 Could you also .( an additional enquiry or

request)
Second paragraph
This paragraph tells the reader why you are
contacting his or her organization, and gives
further details of the query.
You have contacted this organization before
and want to again
You have not contacted this organization before
but you have heard about them. You should
describe from where such as from an advert or
a recommendation. For example :
I saw your advert in hk daily on Thursday 21
april 2016
Your company was recommended to me by
Ms.Elsie Wong of far eastern logistics.
Final Paragraph
This paragraph should contain polite expression
and or an expression of thanks to the reader. The
degree of politeness depend on how unusual or
difficult your request is.
Thanks
I am looking forward to hearing from you
Thank you for your assistance.

 I appreciate that this an unusual request, but I

would be grateful for any help you could
provide.
Example of enquiry letter:
RICH LUCKY TRADING COMPANY
345, NATHAN Rd, KOWLOON , HONGKONG
25 April 2016
Hi Fashion Garment LTd
Unit 398
Shek Kip Mei Industrial Estate
Dear Sir/Madam,
Request for Catalogue
Please send me your current catalogue.
Your company was recommended to me by Ms.Elsie
Wong of Far Eastern Logistics. Our African customer is
interested in importing a range of printed 100% cotton
cloth.
I look forward to hearing from you.
Yours faithfully,
K.K Chan
Manager

Reply of Enquiry Letter

Hi Fashion Garment LTd

Unit 398
Shek Kip Mei Industrial Estate

29 April 2016
Your ref :
Our ref :
Mr.K.K Chan
Manager
RICH LUCKY TRADING COMPANY
345, NATHAN Rd, KOWLOON , HONGKONG

Dear Sir,
Re : Request for catalogue
Thank you for your enquiry letter of 25 April
2016 and interested in our product.
As requested we enclose herewith the latest
illustrated catalogue together with price list and
the terms. Dispatch of product will be sent after
we receive your order letter in two weeks and
we could give 3% cash discount in 30 days from
invoice date.
We are looking forward to your order soon.
Yours faithfully,
Mr. Gordon
Marketing manager

Encl catalogue

Encl:
Cataloque
Images of product
Exercise :
Use the following notes to write an enquiry letter
from J.W Lee, the Manager Electrical Retailers,
9994 Aba Road Ikeja Lagos.
The notes are:
Catalogue-pricelist-portable radios-delivery timesthe Sales Manager, Technics Ltd 20-24 Lock Road,
KOWLOON Hongkong- special term for large orders.