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BTEC:

TRAVEL
AND
TOURISM
Widi Parimeng 11s

Private sector
The private sector is made up of many travel and tourism
organisations of different sizes, from very large
international companies to small independent businesses.
Private sector organisations are to make a profit by
selling a range of products and services to tourist, from
theme park tickets, to hotel rooms, to food, drink and
souvenirs. Private sector organisations include
accommodation providers, transport companies and
some visitor attractions. Well- known as Thomas cook,
holiday inn and Atlantic airways.
http://www.thomascook.com/

Public sector

The public sector includes a variety of a different travel


and tourism organizations. Public sector organizations are
founded, by central and local government. The main aim
of public sector organizations is often to provide a
service, than make a profit. Public sector organizations
travel tourism sector can include a range support such as
National Tourist Boards, founded by central government.
Some visitor attractions, such as museums and parks are
also in the public sector.

Voluntary sector
The voluntary sector, known as charitable sector,
includes organizations that are not part of government
and do not exist to make a profit. The aim is to provide a
particular service, or to promote a particular cause or
viewpoint. Voluntary sector organizations are founded
through memberships, donations and through gift shops
and cafes. Example: national trust, the youth hostel
association and tourism concern.

Domestic organisations
Domestic organisations are those which meet the needs
of tourists travelling around the UK, such as tour
operators, accommodation and transport provides visitor
attractions and other support and ancillary
organisations.

Domestic tour operators


Domestic tour operators are organisations which arrange
holidays and short-breaks in the UK for residents of the
UK. They range accommodation, transport and
entertainment options, domestic tour operators provide a
range of themed packages such as theatre and sport
breaks, Christmas and New Year breaks. Domestic tour
operators may sell their products through a travel agent.
Example: Superbreak. Superbreak sell their directly to
customers though their website, which include theatre,
attraction breaks, sporting events, spa breaks and even
murder breaks. To obtain a secure link to the
Superbreak website, http://www.superbreak.com/

Transport providers
Transport providers allow tourist to move around the
country either by road, rail or air. Domestic transport
providers include bus and coach companies, railways and
airlines.

Example: national rail UK, to obtain a secure link to the


national rail website, http://www.nationalrail.co.uk/

Road
Road passenger transport providers include bus and
coach companies, locally and on a national level across
the UK. There are two types of coach provider: scheduled
and charter. Scheduled providers run to a published
timetable regardless of the number of passengers such as
national express and mega bus. Charter range from small
independent providers to national companies such as
shearings holidays and national holidays.

Rail
There are 29 train operating companies providing
passenger train in the UK. The role of the train operating
companies is to provide a safe general public. Train
operating companies are generally privately owned and
aim to make a profit through the sale of tickets.

Air
Domestic air travel in the UK has also been increasing in
recent years. The number of daily flights available and
the regional airports have made it much easier for
travelers to choose air travel to move around the UK.

Accommodation
There are a variety of different accommodation options
for tourists in the UK depending on their needs and
budgets. Example:

Hotels

Hotels vary enormously in term of size, facilities, serviced


and, price. Popular hotel chains include Holiday Inn, and
Hilton.

Guest accommodation
Guest accommodation includes guest house, such as
farmhouse and inns.

Hostels
Hostels generally provide a basic level accommodation
and shared living and social spaces such as kitchen, and
bathrooms.

Serviced apartments
Serviced apartments provide private kitchen and
bathrooms facilities but have a range of other hotel like
service such as housekeeping. Many serviced apartments
are found in large city centers.

Self-catering
Self-catering properties are those with their own kitchen
and bathroom facilities, such as cottages and apartments.

Campus accommodation
Many universities and colleges allow tourists to book their
student accommodation outside of term time. Often with
basic facilities, this can be a great option for groups
looking for a good value place to stay.

Visitor attractions
These rages from theme parks to castle and stately
homes. Some are classed as heritage attractions. Visitor
attractions can have one different role. Example:
Standedge, the UK highest, longest and deepest canal

tunnel including a visitor center, exhibition and heritage


trail. To obtain a secure link to these website,
http://canalrivertrust.org.uk/standedge-tunnel

Natural attractions
Natural attractions have not been built by man and are a
natural feature of the environment. They include:
mountains, caves, forest, beaches, rivers and lakes.

Built attractions
Built attractions are man-made some are purpose built to
attract tourists, while others were originally built for a
different purpose, but now also attracts visitor example:
farms, gardens, country parks and zoos.

Outbound organisations
Outbound travel and tourism organisations provide
product and service for outbound tourist.

Tour operators
Outbound operators arrange holidays and provide a range
of discount package deals which can combine
accommodation, ground transport, such as a transfer
from the airport to the hotel. Such as excursions, meals
and car hire may also be part of the package. The two
largest tour operators in the UK are Thomson Holidays
and the Thomas Cook. Thomson brand also includes
specialist holidays and brans including crystal holidays,

Thomson ski and snowboarding and Thomson lakes and


mountains. http://www.thomson.co.uk/

Travel agents
Travel agents give advice and sell and administer the
bookings for a number of different tour operators. Some
of these agencies have multiple branches, while others
are independent shops. Large branches provide a wider
range of services, such as foreign currency exchange.
Example of online agencies includes Expedia and
Travelocity. http://www.expedia.co.uk/

Transport providers
The UK has a variety of ferry, rail and airline organisations
providing transport services to other countries.

Ferries
There are various different types of ferry, operating at
different speeds. Fast ferries operate at much higher
speeds than traditional multi-purpose ferries, providing
shorter journey times. Many large ferries are similar to
small cruise ships, which can include a range of cabin

accommodation, shops and bars. Example: Caribbean


cruise.

Outbound rail
The tunnel carries high-speed euro star passenger trains
and vehicle transport through Eurotunnel.

Euro star
Euro star offers passenger a range of leisure and a
business class services and facilities including internet
access, a bar and meals services and the use of station
lounges.

Euro tunnel
Euro tunnel allows tourist to take their car across to
continental Europe on board the train. Passenger drives
their vehicle directly into air conditioned carriages and
stay with their vehicles throughout the journey.

Outbound airlines
Full-service scheduled airlines including British airways
and virgin Atlantic

Charter airlines
A charter flight has been contracted specifically to
transport tourist to specific holiday destinations. A carter
flight often eaves very early in the morning or late at
night, as the fees charge by the airport are often much
cheaper at this quieter time. Example: Thomas cook and
monarch airlines.

Car hire

Car hire companies provide a range of different size


vehicle, from small economy cars to large multi-person
carries. Tourists can hire vehicles for a week or days and
some companies even provide and hourly rental service.
Example of national car hire firms include hertz, avis,
enterprise and easycar.com http://www.easycar.com/

Inbound organisations
Inbound travel and tourism organisations provide
products and services for overseas visitor to the UK. They
include tour operators, coach operators and guiding
services, as well as support organisations, such as visit
Britain, which promote the UK overseas to inbound
tourists.

Tour operator and guiding services


UK tour operators can organize travel service for groups
of inbound tourist. After tourists have arrived by plane
these organisations can organize transfer,
accommodation events and entertainments option for
them. Tour operators offering inbound

Coach operators
Coach operators can provide a range of transport options
for inbound tourists ranging from a simple airport to
accommodation transfers, these operators may also be
embers of a supporting organisations such as the guild of
British coach operators.

Supporting organisations
UK inbound

UK inbound is a trade association founded in 1977 which


represents the interest of the UK inbound tourism
business. UK inboundsguiding and tour organizer,
accommodation providers, destination marketing
companies, and other organisations that provide cultural
and leisure activities for inbound tourist.

Visit Britain
Visit Britain has a network of overseas offices which help
to publicise the features and attractions of the UK to
overseas travelers. They also provide and advice and
information services for those planning their visit to the
UK and organize a series of events to help promote the
UK abroad.

Meet England
Meet England is the official body responsible for
promoting England as a meeting and events destinations
for business tourists. They provide advice and information
on destinations, venues and travel arrangement for those
organising conferences, exhibitions and events in the
country.

Regional tourism boards


The network of regional tourists boards helps to reinforce
the wok of visit Britain and meet England, by encouraging
inbound tourist to visit a particular region of the UK.
South West tourism, for example.

Ancillary organisations
As with domestic and outbound tourism there are a
variety of ancillary organisations which support inbound

travel and tourism organisations, including car hire


companies such as enterprise and national.

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