Professional Documents
Culture Documents
Bus Letters Basics Types
Bus Letters Basics Types
May we stop by and offer you a FREE estimate of how much it would cost to ...
If so, give us a call at X and set up and appointment with one of your friendly operators.
Example Letter
Document Makers
2398 Red Street
Salem, MA 34588
March 10, 2001
Thomas R. Smith
Drivers Co.
3489 Greene Ave.
Olympia, WA 98502
Signature:
Yours sincerely (remember use 'Yours faithfully' when you don't know the name of the person you are writing and
'Yours sincerely' when you do.
Example Letter
Jackson Brothers
3487 23rd Street
New York, NY 12009
Kenneth Beare
Administrative Director
English Learners Company
2520 Visita Avenue
Olympia, WA 98501
September 12, 2000
Dear Mr Beare
Thank you for your inquiry of 12 September asking for the latest edition of our catalogue.
We are pleased to enclose our latest brochure. We would also like to inform you that it is possible to make purchases
online at http:\\jacksonbros.com.
We look forward to welcoming you as our customer.
Yours sincerely
(Signature)
Dennis Jackson
Marketing Director
Jackson Brothers
----------------------------------------------------------------------------------------------------------------------------------------Account Terms and Conditions
When a new customer opens an account it is essential to inform them of account terms and conditions. If you run a
small business, it is common to provide these terms and conditions in the form of a letter. This guide provides a clear
example on which you can base your own business letters providing account terms and conditions.
The following letter outlines the terms of a newly opened business account.
Useful Key Phrases
As..., I will be happy to answer any questions you may have regarding...
Because ______ is out of the office for the next two weeks I am acknowledging receipt of your letter dated May 20,
l983. It will be brought to his attention immediately upon his return.
If I may be of any assistance during Mr. Jones' absence, please do not hesitate to call.
Yours Sincerely,
----------------------------------------------------------------------------------------------------------------------------------------Placing an Order
As a business person, you will often place an order - especially if you have a large supply chain for your product. This
example business letter provides an outline to make sure your order placement is clear so that you receive exactly what
you order.
The following letters place product orders.
Useful Key Phrases
NOTE: The initials at the bottom of the letter indicate who the letter is from followed by who typed the letter for example: from Ken Beare typed by Ron Easton = KB/re
Example Letters May 23, 1999
Mr. Jack Brown,
Director
Used Books Online
Seattle, WA 98795
Dear Mr. Brown:
Would you please send me the following used books via COD? According to your Web site, orders need to include the
title, author, and publisher.
Title: "Driving Home"
Author: Peter Lawford
Publisher: Jackson and Co.
Title: "Landscaping for Fun"
Author: Janet Patterson
Publisher: Nature Ltd.
Title: "Christmas Myth"
Author: Margaret Smith
Publisher: Smoothers
Thank you very much,
(signature here)
Fred Finkleham,
Professor, OUS
FR/to
---------------------------------------------------------------------------------------------------------------------------------------Making a Claim
Unfortunately, from time to time it is necessary to make a claim against unsatisfactory work. This example business
letter provides a strong example of a claim letter and includes important phrases to express your dissatisfaction and
future expectations when making a claim.
Useful Key Phrases
I was very disappointed to read your letter of ... dealing with ...
Also, we will deduct another X percent of the bill for the misunderstanding.
As you can see from my enclosed resume, my experience and qualifications match this position's requirements.
I look forward to an opportunity to speak with you in person. (OR to speak with you personally)
Cover Letter: Example 1
2520 Vista Avenue
Olympia, Washington 98501
April 19, 2001
Mr. Bob Trimm, Personnel Manager
Importers Inc.
587 Lilly Road
Dear Mr. Trimm:
I am writing to you in response to your advertisement for a Legal Assistant specializing in Port Regulatory Law, which
appeared in the Seattle Times on Sunday, June 15. As you can see from my enclosed resume, my experience and
qualifications match this position's requirements.
I especially would like to point out that I graduated Cum Laude from The University of Tacoma and was hired directly
upon graduation due to my expertise in port authority regulations.
During the four years that I worked for Shoreman and Co., I further deepened my knowledge of the fast changing
regulatory laws in our state. My employer also thought highly enough of my abilities to promote me to head legal
researcher after my first year of employment.
I look forward to an opportunity to personally discuss the position with you. I will call you within the next five days to
arrange an interview.
Sincerely,
Kenneth Beare
Enclosure
-------------------------------------------------------------------------------------------------------------------------------Here is an example of a sample cover letter requesting a position. Before taking a look at the letter, here are some
useful key phrases to use in your own cover letters.
Useful Key Phrases
I would welcome the opportunity to personally discuss my potential contributions to your company with you.
As you can see from my enclosed resume, my experience and qualifications match this position's requirements.
I look forward to an opportunity to speak with you in person. (OR to speak with you personally)
Cover Letter: Example 1
2520 Vista Avenue
Olympia, Washington 98501
April 19, 2001
Mr. Bob Trimm, Personnel Manager
Importers Inc.
587 Lilly Road
Dear Mr. Trimm:
I am writing to you in response to your advertisement for a Legal Assistant specializing in Port Regulatory Law, which
appeared in the Seattle Times on Sunday, June 15. As you can see from my enclosed resume, my experience and
qualifications match this position's requirements.
I especially would like to point out that I graduated Cum Laude from The University of Tacoma and was hired directly
upon graduation due to my expertise in port authority regulations.
During the four years that I worked for Shoreman and Co., I further deepened my knowledge of the fast changing
regulatory laws in our state. My employer also thought highly enough of my abilities to promote me to head legal
researcher after my first year of employment.
I look forward to an opportunity to personally discuss the position with you. I will call you within the next five days to
arrange an interview.
Sincerely,
Kenneth Beare
Enclosure
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