Professional Documents
Culture Documents
Colgate Audit Management
Colgate Audit Management
[ Abstract
Learn how Colgate Palmolive has leveraged SAP Audit Management
to assess conformance to Quality, EOHS, Factory Reliability &
Performance and Supplier Management Standards. See the flexibility
SAP provides in approaches to scoring and evaluating conformance
to standards. Learn how Colgate utilized Web Dynpro for ABAP, ALV
Grids, Smartforms, and Adobe Interactive forms to develop an easy to
use solution for our audit teams and responsible sites.
[ Learning Points
Review Audit Management Hierarchy Design to understand the
flexibility in the scoring and evaluation that SAP provides out of the
box.
See how Colgate developed a web based interface to enable multiple
auditors to enter data in a user friendly environment.
Learn how Adobe Interactive Forms provided an offline interface to
conduct an audit as well has record facility corrective action follow-up.
[ Agenda
About Colgate Palmolive
Colgates SAP Audit Management Applications
Learning Points
Flexibility
Web Based Interface
Offline Forms
Best Practices
Products Sold in
223 Countries &
Territories
Sales by Division
38,100
Colgate People
Real Experience. Real Advantage.
North
America
21%
Pet 14%
Latin
America
26%
Europe/
South
Pacific
21%
Greater
Asia/Afric
a 18%
ORAL CARE
HOME CARE
PERSONAL CARE
PET NUTRITION
Quality
Ensure we meet Global Colgate Quality Standards in the design,
manufacturing, and distribution of our products as well as meet or exceed
all government requirements and consumer expectations
Supplier Management
To ensure direct materials and finished goods suppliers
meet the quality standards, expected service, and cost.
Real Experience. Real Advantage.
[ Key functionality
Common audit application and set of reports across
business groups.
Single Audit planning workbench to ensure a reasonable
audit schedule per site
Web based interface to conduct audits and manage the
facility follow-up action plan.
Offline auditing for supplier audits
Auditing
Reporting
Corrective
Action
Follow-up
Set
expectations in
Question Lists
Audits are
scheduled by
creating them
in the SAP GUI.
Auditing
Reporting
Corrective
Action
Follow-up
Auditing
Reporting
Corrective
Action
Follow-up
Audit Description
Audit Object with
customized
fields
Proposed and
Actual dates
Auditing
Reporting
Corrective
Action
Follow-up
Texts Tab
Custom list of
long texts
Text Editor.
Can double
click to switch
to MS Word
Auditing
Reporting
Corrective
Action
Follow-up
Participant Tab
Custom list of
Roles
Influences
Security
Business Partners
assigned to
Audit
Auditing
Reporting
Corrective
Action
Follow-up
Selection Criteria
Resulting list of audits
Auditing
Observations are
entered into the audit
Findings are valuated for
severity
Performance Expectation
Shown for reference
Finding Valuation on Basic
Data Tab (Not shown)
Long texts areas include both
standard and custom types
Reporting
Corrective
Action
Follow-up
Auditing
Reporting
Corrective
Action
Follow-up
Auditing
Actions to address
findings are tracked
Schedule for
resolution
Current Status
Text description of
action
Milestone tracking
Reporting
Corrective
Action
Follow-up
Auditing
Reporting
Corrective
Action
Follow-up
Question Valuation
Question Valuation
Question Valuation
Audit Search
Select Audit
Screens
Audit Menu
Audit Search
Audit Dashboard
Audit Dashboard
Task
Select Audit
Enter Audit Info
Check & Confirm
Run Reports
Run Reports
Finding includes:
Observation
Strength
Recommendation
Comments
Executive Summary
Reviewer Comment
Change Log
[ Valuation
Valuation selection
based on Valuation profile
[ Corrective Action
Quick access to actions assigned to logged in user
[ Action Detail
Basic Data Tab provide schedule information
Schedule information
Capital requirements
[ Action Detail
Texts tab provides detailed information on the action
Action includes:
Description
Comments
Resources Required
Verification Comments
Root Cause
Reason for Attention
Milestone 1
Milestone 2
Milestone 3
Change Log
Real Experience. Real Advantage.
[ Action Details
Milestones tab allows site to track progress
Up to three milestones
allow tracking of progress
of the forward action
[ Reports
Provided in PDF format
[ Best Practices
Learning Points: Audit Management Flexibility
Standardize the Tools and Business Practices across
functional groups.
SAP provides the additional flexibility as needed.
46
Joseph Jeffs
Manager
Product Lifecycle Management
Global Information Technology