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com

Frontier Print Quality Problems

Page 2. Magenta dots Replace GFM20
Page 3. Banding / missing part of the print Replace sub scan unit
Page 4. Discolored prints / Solarization Replace FMB and FMC
Page 5. Magenta blotches - Replace FMB
Page 6. Streaking - Clean Polarizing filter
Page 7. Lines in the prints, 8 lines per cm. Inadequate ground connection.
Page 8 Noise from fluorescent lights(Firewire)
Page 9 Magenta Lines FMB20 not seated in connector.
Page 10 Green, Magenta halo at dark edges. MFC10Y, Slides
Page 11 White Shading / Eclipsing or Lamp is out
Page 12. FR010 Auto Film Carrier Dust-Induced Streaked Unevenness
countermeasures
Page 14. FR 013 Y/R (Yellow/Red) Cast Fog on Prints
Page 15. FR 026 Cyan Belt-like Image Print in the Main Scanning Direction
Page 17. ED 026 Image Abnormality ( trailing end white background/streaks )
countermeasure
Page 18. FR 038 RP Tone Printing Setup
Page 20. FR 055 Image Abnormality (Face Shadow) Countermeasures
Page 21. FR 057 Developer Rack Section (P1) Non-uniform Processing
Countermeasures

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Magenta dots Replace GFM20

From: Bill Edwards <billedwards@home.com>
To: "Bach Lequang (Fuji)" <bach_lequang@fujifilm.com>,...
Date: 2/24/00 3:21am
Subject: Frontier Bad GFM20 Samples

Specialist Staff,
Attached is a sample from a Frontier 370 with a bad GFM20 PCB. No
errors were generated by this problem. This unit has been in operation
for a couple of months on a low volume basis. The problem is a highly
pixelated image with magenta dots patterning in gradated areas mid value
between highlight and shadow. Also the monitor image represented these
dots as green instead of magenta obviously in lower resolution. The
resulting index print was fine. Dropping to monotone or disabling
hypertone had no effect on the problem. Once the GFM20 PCB was replaced
the problem was gone. Just an addition to the image processing oddities
collection.
Bill.
Those of you getting these via dial-up sorry for the long download.

Distributed by: minilablaser.com

Banding / missing part of the print Replace sub scan unit

Problem Description: ( be as concise

as possible )
The printer would jam and slip while
preforming the sub scan because the
roller towards the solutions on the
subscan unit would intermeitantly stop.
This was because the belt part
#323d889734A was riding against the
wall of the subscan unit..

Solution:
Replace the unit or adjust belt tracking
with the adjustment screws

Comments: ( provide as much detail as

possible, ie. data, conditions, sequence of
events )
It would apear that this is something that
was done at the factory and not as a
result of anything done by the owner of
the Printer.

Distributed by: minilablaser.com

Discolored prints / Solarization Replace FMB and FMC

Installation Mulfunction Analysis
Site Hise Studio
B#_SP1500 2895104 Software Ver. 1.8-0E-112
B#_LP1500SC 2915104 Software Ver. 1.8-0E-061
Subject
_Phenomenon_
*Discolored prints from all production through the SP. Any paper tests came out normal.
Production prints had a yellow-orange soloarization to the highlights of the prints and/or same
color banding on one side of the print. The problem was not consistent in the area of the print
that it occurred or the amount of the print that was effected. This problem occurred before
upgrading machine to Ver. 1.8 and afterward. Machine was originally on Ver 1.7.
*Light source stabilization for the multifunction carrier is confusing for the customer. When
you insert the carrier it asks you to click skip to perform the test or yes to continue. The
customer at my install found this to be confusing unless you read the passage carefully.
_Result_
The correction came by changing both the FMC and FMB boards. Before replacement I tried
to clean the contacts of the existing FMB board with no change. I was unable to replace just
the FMB because it was hard wired to the FMC board with blue trace wire. This part must
have been from the early stock of back-up parts Tokyo supplied to us. After installation the
problem was gone and all production was okay. Both boards were returned to parts the
following day. No sample prints are enclosed because the customer threw the prints set aside
for me away.

Distributed by: minilablaser.com

Magenta blotches - Replace FMB

Streaking and magenta blotches. Resolved by replacing the FMB circuit board.

Distributed by: minilablaser.com

Streaking
- Only showed on underexposed negatives.
- Caused by dust on Polarizing filter over the lens. --- cleaned to resolve the problem.

* Note the banding across the picture.

Distributed by: minilablaser.com

Evenly spaced lines in the print, subscan direction.

Problem:Lines(8 lines per cm) in the subscan direction. The lines can be seen
by producing a test print on the LP from the Special Print menu.
Solution:Check the ground wires from the machines to their outlets and that the
ground is common to both the SP and LP.

Distributed by: minilablaser.com

Noise from fluorescent lights(Firewire)

Problem:3 color hair like or EKG lines in prints.
Solution:The firewire was routed up into the ceiling and over a fluorescent light
fixture.
Rerouting the firewire between the fluorescent light fixtures.

Distributed by: minilablaser.com

Magenta Lines FMB20 .

The FMB20 PCB had become loose in its connector from vibration of loading paper
magazines roughly.
Reseat the FMB20 PCBs.

Distributed by: minilablaser.com

Green, Magenta halo edges. MFC10Y, Slides

Vibration during fine scan. Mounted slides.
The shafts on the MFC10Y were cleaned and lubed..
Check the slide in its mount. The slide samples received the slides were loose in the
mount.

10

Distributed by: minilablaser.com

White Shading / Eclipsing or Lamp is out

Prints are light going to dark
Check PU351 compressor and air filter. Menu 43A(Scanner I/O) check D351 Flow
volume sensor. 4.50 5V OK. Replace D351 senos if the reading is below 3V.

The samples below were printed on 4 paper.

11

Distributed by: minilablaser.com

FRONTIER 350/370

No. 010
July, 1999

PROMPT TECHNICAL INFORMATION

Equipment :

SP1500/LP1500SC

Subject

Auto Film Carrier Dust-Induced Streaked Unevenness

Countermeasures

Improvement &
Countermeasures
UN1 [

Part No. Errata &

Additions

UN2 [

Technical
Information
UN3 [

Product Infor. &

Specifications
UN4 [

Modification
control
No.

Field Equip.
Countermeasure
No.

<Contents>
If streaked unevenness is found on a print, it is suspected that it is caused by dust in the auto film carrier.
Instruct the users to take the following measures in the event of occurrence of this problem.
[Streaked unevenness patterns]
Unclear white streaks
Mixture of unclear and clear streaks (colorless or colored)
<Countermeasures>
After removing dust from the opening in the film carrier pressure cover, the opening in the film mask, the
front and back sides of the diffusion plate, and the top surface of the mirror box, carry out scanner
correction at the time of pre-operational check.
[Important] Even if no dust is found in the cleaning, be sure to execute scanner correction at the time of
pre-operational check.
<<Reason>>
If scanner correction is executed at the time of pre-operational check, an operation designated as
brightness correction (shading correction) is effected. The term "brightness correction" refers to the
process of determining correction data such as would eliminate pixel-wise variations, by turning on
the light source lamp and monitoring the CCD sensor output with no film installed. If this operation
is performed, all the elements from the light source to the CCD sensor output will be corrected
uniformly, thereby removing irregularities from the light source and diffusion plate and eliminating
variations among the CCD sensor pixels. If brightness correction is made with dust deposited on the
film carrier, the CCD output for the dusty part will be subjected to unnecessary correction because
even if the dust has been removed prior to film scanning, the correction data is one which was
obtained in the presence of dust. This results in streaked unevenness on prints.

Factory Modifications :

From Serial No. :

Field Countermeasures :

[ ] Individually, with Charge

Part Preparation :

[ ]

Order Basis
After Order Received

Completion Date :
[ ] Individually, Free of Charge
[ ] Available :

[ ]

Being Prepared by:

[ ] All Free of Charge

[ ]

Automatic Distribution
by:

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<Supplement> Types of scanner correction and their descriptions

Scanner correction is roughly classified by timing and method into the following three types:
(1) At the time of pre-operational check [Required time: about 90 to 120 sec]
(2) At the time of new film carrier installation within the day of operation [Required time: about 90 to 120
sec]
The same scanner correction (brightness correction) as executed at the time of pre-operational
check is carried out.
(3) At the time of film carrier replacement (film carrier installation at the second and subsequent times)
within the day of operation [Required time: about 40 sec]
The presence of a film mask (darkness correction) and the film carrier ID are checked.
No brightness correction is made.
In the process of brightness correction, the brightness correction data obtained in the first session
are downloaded to the CDS circuit board (the circuit board in the image processing section for CCD
sensor output A/D conversion and correction).
NOTE:

For film carrier installation at the second and subsequent times within the day of operation, be
sure to use the printing screen. If the film carrier is replaced using a screen other than the
printing screen, a message "Perform scanner correction in "Pre-operational check"" is
displayed when the printing screen appears and as a result, the time required for scanner
correction is elongated.

FUJI PHOTO FILM CO., LTD.

26-30, Nishiazabu 2-chome, Minato-ku, Tokyo 106-8620, Japan.

Ref. No. PP3-010 TD-99.7-FG(HB) Printed in Japan

Distributed by: minilablaser.com

FRONTIER 350/370

No. 013
August, 1999

PROMPT TECHNICAL INFORMATION

Equipment :

LP1500SC

Subject

Y/R (Yellow/Red) Cast Fog on Prints

Improvement &
Countermeasures
UN1 [

Part No. Errata &

Additions

UN2 [

Technical
Information
UN3 [

Product Infor. &

Specifications
]

UN4 [

Modification
control
No

Field Equip.
Countermeasure
No

<Phenomenon>
Y/R fog abruptly appears on prints.
This phenomenon is also observed on adjustment check prints such as upkeep prints.
<Cause>
The above phenomenon is attributable to reverse insertion of the CP-48S replenisher cartridge.
We checked the empty replenisher cartridge used and found a dent at the error insertion protect notch.
This indicates that P2RB entered P1R and mixed into P1. (The user forced the cartridge into the
equipment ignoring the correct installation direction).
When the amount of replenisher mixed is small, the above abnormality cannot be observed even after
control strip processing (FA9).
As the amount of replenisher mixed increases, the abnormality (stain: skin-colored, sensitivity: Dmax)
becomes obvious.
<Countermeasures>
Although an error insertion protective mechanism is provided, please instruct the users again to install the
replenisher cartridge correctly.
We are now planning to devise an effective countermeasure in consideration of the present case.

Factory Modifications :

From Serial No. :

Field Countermeasures :

[ ] Individually, with Charge

Part Preparation :

[ ]

Order Basis
After Order Received

Completion Date :
[ ] Individually, Free of Charge
[ ] Available :

[ ]

Being Prepared by:

[ ] All Free of Charge

[ ]

Automatic Distribution
by:

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FRONTIER 350/370

No. 026
October, 1999

PROMPT TECHNICAL INFORMATION

Equipment :

LP1500SC/LP2000SC

Subject

Cyan Belt-like Image Print in the Main Scanning Direction

Improvement &
Countermeasures
UN1 [

Part No. Errata &

Additions
UN2 [

Technical
Information
UN3 [

Product Infor. &

Specifications
UN4 [

Modification
control
No.

Field Equip.
Countermeasure
No.

<Phenomenon>
A cyan belt-like image appears on prints (regardless of print sizes) in the main optical scanning direction.
Further, the images on prints just before and following such a print are distorted.

Direction of travel

Distorted
Cyan belt-like image

<Cause>
Pulse motor noise from the subscanning, sorting, and other sections is induced into the polygon rotation
control circuit in the laser unit of the output device, thereby giving rise to a temporary polygon rotation
error.
<Countermeasures>
In order to eliminate the effect of the above noise, connect the junction cable to the "OPT1" connector on
the laser unit.
In previous cases, this phenomenon occurred in a relatively early stage of service.
If the phenomenon does not occur within the period of 10 days to 2 weeks after the start of operation, it is
therefore considered that the machine is unlikely to suffer from the above-described trouble.
If this phenomenon should be observed in a machine in use in the field, immediately take the above
countermeasure to correct it.
When this phenomenon does not occur, take the countermeasure later when visiting local shops.
We are now keeping junction cables at the ready. As soon as junction cables become available, it will be
announced.

Factory Modifications :

From Serial No. :

Field Countermeasures :

[ ] Individually, with Charge

Part Preparation :

[ ]

Order Basis
After Order Received

Completion Date :
[ ] Individually, Free of Charge
[ ] Available :

[ ]

Being Prepared by:

[ ] All Free of Charge

[ ]

Automatic Distribution
by:

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<Factory Modifications>
LP1500SC
: #138 and #196 and above
LP2000SC
: #16 and above
<Field Countermeasures>
All machines in service

<Printer Top Cover Removal>

1. Turn the power switch to STANDBY, and the built-in
circuit breaker and the main power supply OFF.
2. Remove the densitometer.

3. Take out the ten screws securing the printer top inner
cover and remove the cover while pulling off the harness
through the hole in the cover.

Densitometer
Printer Top Inner Cover
Screws (10)

3. Open the distribution section door.

4. Unscrew the four screws and remove the printer top
cover.
Screws (4)

<Connect Junction Cable>

1. Disconnect the connector (OPT1) and connect a
junction cable connector.
Fan Connectors (3)

Printer Top Cover

OPT1

<Printer Top Inner Cover Removal>

1. Disconnect the flat harness connector from the
operating panel.
2. Disconnect the fan connector.
Operating Panel

Connectors (4)
Junction Cable Connector
IM318-15

Flat Harness Connector

Fan Connector

FUJI PHOTO FILM CO., LTD.

26-30, Nishiazabu 2-chome, Minato-ku, Tokyo 106-8620, Japan.

Ref. No. PP3-026 TD-99.09-FG(HB) Printed in Japan

Distributed by: minilablaser.com

No. ED026
March, 2000

Equipment :

LP1500SC/LP2000SC

Subject

IMAGE ABNORMALITY (TRAILING END WHITE

BACKGROUND/STREAKS) COUNTERMEASURES SEE ED049

Improvement &
Countermeasures
UN1 [

Part No. Errata &

Additions
UN2 [

Technical
Information
UN3 [

Product Infor. &

Specifications
]

UN4 [

Modification
control
No.

Field Equip.
Countermeasure
No.

<Contents>
In the event of any of the following print image abnormalities, adjust or replace the steel belt (small) (P/L
2nd ed. LP10-86) in the sub-scanning unit.
(1) A white background appears at the trailing end of the print.

White background

(2) Streaks appear in the direction perpendicular to the direction of print travel.

Streaks

<Cause>
Slippage of the feed roller drive steel belt (small) (P/L 2nd ed. LP10-86) in the sub-scanning unit occurs
due to rubbing against the guide plate, thereby causing abnormal feeding of the paper.
<Part Numbers>
INDEX Number
LP 10-86
LP 12-A01

Part Name

Part Number

Belt, flat
Sub scanning ass'y

323D889734C
810C889801B

Factory Modifications :

From Serial No. :

Field Countermeasures :

[ ] Individually, with Charge

Part Preparation :

[ ]

Order Basis
After Order Received

Completion Date :
[ ] Individually, Free of Charge
[ ] Available :

[ ]

Being Prepared by:

[ ] All Free of Charge

[ ]

Automatic Distribution
by:

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FRONTIER 350/370
PROMPT TECHNICAL INFORMATION
Equipment :

SP1500/SP2000

Subject

RP Tone Printing Setup

Improvement &
Countermeasures
UN1 [

Part No. Errata &

Additions
UN2 [

Technical
Information
UN3 [

Product Infor. &

Specifications
]

UN4 [

Modification
control
No.

No. 038
November, 1999

Field Equip.
Countermeasure
No.

<Field Error Report>

"The print finish was of high contrast and hard on the eyes. The RP tone printing setting had been left on
"Yes". When it was reset to "No", the print finish became satisfactory."
The operator was automatically producing RP tone prints instead of normal prints, completely unaware of
the above condition.
<Setting at the Time of Installation and Daily Operations>
(1) At the time of installation, set the "42C Image Correction Setup" "RP Tone Printing" to "Yes".

Factory Modifications :

From Serial No. :

Field Countermeasures :

[ ] Individually, with Charge

Part Preparation :

[ ]

Order Basis
After Order Received

Completion Date :
[ ] Individually, Free of Charge
[ ] Available :

[ ]

Being Prepared by:

[ ] All Free of Charge

[ ]

Automatic Distribution
by:

Distributed by: minilablaser.com

(2) Next, set "42B Initial Printing Condition Setup 2" "RP Tone Correction" to "Yes". Set the tone
correction setting to "Normal" and then set "RP Tone Correction" back to "No". If "No" is selected,
then the menu bar RP tone correction default in (3) will be set to "No RP Tone Correction".

(3) Display the printing screen and click menu bar "Image Correct (4)" and "RP Tone Correct (3)". Select
"RP Tone Correction" "Yes" or "No".

FUJI PHOTO FILM CO., LTD.

26-30, Nishiazabu 2-chome, Minato-ku, Tokyo 106-8620, Japan.

Ref. No. PP3-038 TD-99.11-FG Printed in Japan

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FRONTIER 350/370
PROMPT TECHNICAL INFORMATION
Equipment :

SP1500/SP2000

Subject

Image Abnormality (Face Shadow) Countermeasures

Improvement &
Countermeasures
UN1 [

Part No. Errata &

Additions
UN2 [

Technical
Information

UN3 [

Product Infor. &

Specifications
]

UN4 [

Modification
control
No.

No. 055
February, 2000

Field Equip.
Countermeasure
No.

<Phenomenon>
Shadow

In portraits, part of the image other than in the face area is excessively
high in density. Cases have arisen in which part of the image above the
face (outward in the film feed direction) has an excessively high density.
Feed direction

<Cause>
The problem occurs in the step of image processing for change of facial expression. The processing for
altering facial expression is performed as follows: a mask image is prepared by extracting the face from
the pre-scanned image, and enlarging it to the fine-scan image size for correction.
Of the enlargement ratios for enlargement to the fine-scan image size, the one in the film feed direction
was incorrectly calculated; the mask image was over-enlarged by about 30% in the film feed direction.
Since the mask and fine-scanned images were aligned with each others center, the corrected part was
shifted outward in the film feed direction. This phenomenon occurs regardless of the type of software
(Ver.2.0 and Ver.3.0 with a face expression function), AFC, MFC, and film.
<Stop-gap Measure>
The avoid the occurrence of the problem, deactivate the functions of "RP-tone Correction" and "Face
Expression" by performing the following operations.
Select Setup and Maintenance menu and select SE1 and above level for user name.
Select Print Condition Setup and Check and Image Correction Setup.
Set RP-tone Correction and Face Expression to No. RP-tone Correction and Face
Expression appear only select Color Negative Film in Input Type .
After the above setup, it isnt necessary to restart the system.
<Permanent Measure>
Countermeasures will be taken when introducing Ver.4.0.

Factory Modifications :

From Serial No. :

Field Countermeasures :

[ ] Individually, with Charge

Part Preparation :

[ ]

Order Basis
After Order Received

Completion Date :
[ ] Individually, Free of Charge
[ ] Available :

[ ]

Being Prepared by:

[ ] All Free of Charge

[ ]

Automatic Distribution
by:

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FRONTIER 350/370
PROMPT TECHNICAL INFORMATION
Equipment :

LP1500SC

Subject

Developer Rack Section (P1) Non-uniform Processing

Countermeasures

Improvement &
Countermeasures
UN1 [

Part No. Errata &

Additions

UN2 [

Technical
Information
UN3 [

Product Infor. &

Specifications
UN4 [

Modification
control
No.

No. 057
February, 2000

Field Equip.
Countermeasure
No.

<Contents>
The upper section of the P1 rack has been changed so as to be of the same construction as that of the
LP2000SC.
<Reason for Change>
As a measure against improper print finish (non-uniform processing), the section was changed to one
which as would allow the roller (P/No.334H0214A) to be locked.
<Part Numbers>
Drawing

Part Number

Part Name

Ref. No

Current

New

12

Gear, helical

327F2122501B

Same as left

13

Ring

25B8084241

Delete

14

Pin

319N2579A

Same as left

(In common with LP2000SC)

15

Guide

363H0146J

363H0146Q

(In common with LP2000SC)

16

Shaft

319F4483

Same as left

(In common with LP2000SC)

17

Ring

25B8084241

Delete

18

Ring

25B8084241

Delete

19

Shaft

319F4548A

Delete

21

Blade, squeegee

384F0071B

Delete

26

Blade, squeegee

384F0071B

Delete

58

Gear, spur

327F1121405B

Delete

61

Support, shaft

31B7505880

Delete

66

Roller

334H0214A

Delete

Developer rack section (P1)

802H0327

802H0327B

A01

Factory Modifications :

From Serial No. :

Field Countermeasures :

[ ] Individually, with Charge

Part Preparation :

[ ]

Order Basis
After Order Received

(In common with LP2000SC)

Completion Date :
[ ] Individually, Free of Charge
[ ] Available :

[ ]

Being Prepared by:

[ ] All Free of Charge

[ ]

Automatic Distribution
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<Supplement>
1.

The current type of rack is installed only in machines No.59 and below.
As a matter of fact, only nine machines, Nos.51-59 are affected.
The new type of rack is used for the machines No.60 and above.
For the machines No.59 and below, when taking countermeasures against non-uniform processing,
order a guide of the new type (P/No.363H0146Q) to make a new composition.

2.

After the stocks of the parts indicated as deleted in the table are exhausted, order the new-type guide
(P/No.363H0146Q) to make the new configuration.

FUJI PHOTO FILM CO., LTD.

26-30, Nishiazabu 2-chome, Minato-ku, Tokyo 106-8620, Japan.

Ref. No. PP3-057 TD-00.2-FG Printed in Japan