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  • Gmail - New Response To Your Inquiry P-1515588

    Uploaded by

    Mae Ann Gonzales
    67 views6 pages
    This email thread documents an inquiry regarding failed mobile payments from Leo Paul Gonzales to Paymentwall for in-game purchases totaling 1,000 pesos. Paymentwall responded that the payments on 06/29/2016 via Mobiamo did not go through successfully and will not be charged. They advised Leo to check his balance and try resubmitting payment at a later time, as mobile payments can fail due to factors outside their control like network connectivity. Leo requested the verification code multiple times to retry payment.

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    Gmail - New Response to Your Inquiry P-1515588

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    This email thread documents an inquiry regarding failed mobile payments from Leo Paul Gonzales to Paymentwall for in-game purchases totaling 1,000 pesos. Paymentwall responded that the payments on 06/29/2016 via Mobiamo did not go through successfully and will not be charged. They advised Leo to check his balance and try resubmitting payment at a later time, as mobile payments can fail due to factors outside their control like network connectivity. Leo requested the verification code multiple times to retry payment.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    67 views6 pages

    Gmail - New Response To Your Inquiry P-1515588

    Uploaded by

    Mae Ann Gonzales
    This email thread documents an inquiry regarding failed mobile payments from Leo Paul Gonzales to Paymentwall for in-game purchases totaling 1,000 pesos. Paymentwall responded that the payments on 06/29/2016 via Mobiamo did not go through successfully and will not be charged. They advised Leo to check his balance and try resubmitting payment at a later time, as mobile payments can fail due to factors outside their control like network connectivity. Leo requested the verification code multiple times to retry payment.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    of 6

    6/30/2016

    GmailNewresponsetoyourinquiryP1515588.Verificationkey:9CE536

    PaulGonzales<pauril1416@gmail.com>

    NewresponsetoyourinquiryP1515588.Verificationkey:9CE536
    1message
    PaymentwallTeam<support+1515588.9CE536@paymentwall.com>
    To:pauril1416@gmail.com

    Thu,Jun30,2016at4:41PM

    Hi,thisistheresponsefromPaymentwallSupportTeamregarding
    yourinquiry.
    Application JoyGamesCo.Limited
    Reference P1515588

    Paymentwall

    06/30/1603:41AM

    HelloLeo
    Thankyouforcontactingus.
    Wecheckedourrecordsandfoundthatyouhavemadeseveral
    transactionson06/29/2016viaMobiamo.Unfortunately,NONEof
    thesepaymentswentthroughsuccessfully.Restassuredthatyou'll
    notbechargedforthese.
    Weunderstandyouconcernabouttheamountbeinggoneinyour
    phonebalancebutrestassurethatsincethepaymentsFAILED,there
    willbeNOchargetakenonyourbalance.PleaseCHECKYOUR
    BALANCEandtrytoresubmityourpaymentatalatertime.
    Thereareseveralfactorsconsideredwhenpayingviamobileandwe
    donothavecontroloverthesefactors:mobilesignal,internetspeed,
    serverofthewebsiteaccessed,etc.Thus,thereareinstancesthat
    oursystemgeneratesthecodewhenwereceivethesignalthatyou
    messagedorsometimes,oursystemdoesnotevenreceivethe
    https://mail.google.com/mail/u/0/?ui=2&ik=58ef0a1ca3&view=pt&search=inbox&th=155a078a5ddd592b&siml=155a078a5ddd592b

    1/6

    6/30/2016

    GmailNewresponsetoyourinquiryP1515588.Verificationkey:9CE536

    signal.
    Pleaseretryyourpaymentortrytouseotherpaymentoptions
    availableonourpaymentpage.
    Thankyouandhaveapleasantday.
    BestRegards,
    PaymentwallTeam

    You

    06/29/1602:37PM

    plssendmothecodeASAP

    You

    06/29/1602:20PM

    isthereanywaytogetmycodeASAP?
    OnWed,Jun29,2016at10:40PM,PaymentwallTeam
    email:support+1515588.9CE536@paymentwall.comwrote:

    https://mail.google.com/mail/u/0/?ui=2&ik=58ef0a1ca3&view=pt&search=inbox&th=155a078a5ddd592b&siml=155a078a5ddd592b

    2/6

    6/30/2016

    GmailNewresponsetoyourinquiryP1515588.Verificationkey:9CE536

    HiLeoPaulGonzales,wehavereceivedyourinquiry.

    Reference

    P1515588

    You

    06/29/1609:40AM

    https://mail.google.com/mail/u/0/?ui=2&ik=58ef0a1ca3&view=pt&search=inbox&th=155a078a5ddd592b&siml=155a078a5ddd592b

    3/6

    6/30/2016

    GmailNewresponsetoyourinquiryP1515588.Verificationkey:9CE536

    ididntgetthecodeplshelpreferencenumberw92529871amountof
    1,000pesosfor800gold

    Youcanseeyourinquirybyfollowingthislink:
    https://api.paymentwall.com/users/account/showinquiry?id=1515588

    Thanks,
    PaymentwallTeam

    https://mail.google.com/mail/u/0/?ui=2&ik=58ef0a1ca3&view=pt&search=inbox&th=155a078a5ddd592b&siml=155a078a5ddd592b

    4/6

    6/30/2016

    GmailNewresponsetoyourinquiryP1515588.Verificationkey:9CE536

    (c)2015PaymentwallInc.

    Terms|Privacy

    You

    06/29/1602:13PM

    isthereanywayicangetmycodeASAP?

    You

    06/29/1609:43AM

    ineedthecodeplsasap

    You

    06/29/1609:40AM

    ididntgetthecodeplshelpreferencenumberw92529871amountof
    1,000pesosfor800gold

    Ifyouwishtocontactoursupportteamdirectlyyoucanreplytothismessage.Incaseyou
    wouldliketoattachafiletothisemail,pleasereinsurethatitisanimagesavedas
    JPEG/GIF/PNGanddoesnotexceed1MBsize.Noticethatthemaximumamountoffilesto
    beuploadedis3.

    Thanks,
    PaymentwallTeam
    Verificationkey:9CE536

    (c)2015PaymentwallInc.

    Terms | Privacy

    https://mail.google.com/mail/u/0/?ui=2&ik=58ef0a1ca3&view=pt&search=inbox&th=155a078a5ddd592b&siml=155a078a5ddd592b

    5/6

    6/30/2016

    GmailNewresponsetoyourinquiryP1515588.Verificationkey:9CE536

    https://mail.google.com/mail/u/0/?ui=2&ik=58ef0a1ca3&view=pt&search=inbox&th=155a078a5ddd592b&siml=155a078a5ddd592b

    6/6

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