A CMMi Level 5 Company

INFORMATION TECHNOLOGY

e-Government

e-Government:
The Digital Group Advantage

SERVICES

TDG is a leading provider of eBusiness,

eGovernment, BackOffice Automation and
Infrastructure & Management Information
Systems. Established in 1999, we have grown
globally to employ over 600+ ICT professionals.
With its headquarters in Princeton, and offices
in Australia, India and Fiji, TDG is strategically
located to serve the Asia Pacific and South
Pacific regions.
TDG has helped implement over 1,000
mission-critical and multi-platform projects,
including large scale systems for the Global
2000 companies. As a major partner in the
implementation of the eGovernment initiatives
in the Fiji government, we have experience in
implementing solutions that cater for the
needs of the small Pacific nations.
In todays competitive environment, the needs
of the smaller nations and agencies such as
those in the Pacific nations are often neglected.
TDG is able to tailor its solutions to suit your
respective country or agencys needs.

CONSULTING

DIGITAL GROUP

SOLUTIONS

www.thedigitalgroup.com

eBDM Enquiry System

Common regulatory compliance tasks for corporate
entities like verifying Births, Deaths & Marriage
records can be cumbersome and time-consuming
leading to slow turnaround times in service. With
the Births, Deaths & Marriages (BDM) Enquiry
System, such turnaround times can be dramatically
reduced while eliminating the chances of noncompliance.

Business Challenges
Reduce Paperwork
Improve Processing Time for Marriage
Applications
Improve and Streamline Verification
Processes
Security Concerns

TDG's Solution

Key References
Department of Births, Deaths & Marriages, Fiji
Government Information Technology
& Computing Services, Fiji

The eBDM Enquiry System is a secure

online system integrated to an existing back
end system to support the Civil Registry
operations.
The main modules include:

Online Marriage Licenses Application

Application for Births, Deaths & Marriages
Family Tree Tracing
Online Payments
Online Application for Birth Certificate
Online Application for Death Certificate
Online Booking for Marriage Dates

Delivery Highlights
Due to the rapid changes in the customers team, a
lot of the awareness and understanding of the
initial solution required had to be re-initiated. The
solid Requirements & Change Management procedures of The Digital Group allowed ITC to obtain
commitment from the new team and complete the
project on time.

www.thedigitalgroup.com

eStatistics Application System

The access to key statistical information in a timely
manner can be critical to making business decisions. The logistical requirements in preparing such
reports & statistics can be huge and timeconsuming leading to high administrative costs.
With the eStatistics Application System, such high
administrative costs can be reduced while dramatically improving the turn-around times.

Business Challenges
Improve and Streamline Report Develop-

ment Processes
Reduce Paperwork
Improve Revenue Collection
Improve Processing Time for Report Collections

Key References
Bureau of Statistics, Fiji
Government Information Technology
& Computing Services, Fiji

TDG's Solution
The eStatistics Application System is a secure online
system that harmonises and supports the Bureau of
Statistics operations.
The main modules include:
Online Application for Published and Special
Reports
Online Application for Subscriptions
Management of Complimentary Users
Online Payments
Reports

Delivery Highlights
Due to gaps in the defined business processes,
some process re-engineering was required in order
to maximize the possible benefits of the solution.
The Digital Groups ability to apply good Business
Process Re-engineering practices allowed ITC to
narrow the gap and achieve the objectives of the
solution.

www.thedigitalgroup.com

Property Development Application System

Property Development can require land rezoning,
subdivision and re-development and can potentially involve multiple visits to several agencies. By
utilizing intelligent business solutions, the Property
Development System developed by T/DG brings
major benefits in improving the collection and
management of property development in a centralized manner.

Business Challenges

Improve Stakeholder Collaboration

Improve and Streamlining Application Processes
Reduce Paperwork
Improve Revenue Collection
Improve Customer Satisfaction.

Key References
Department of Town and Country Planning, Fiji
Ministry of Health, Fiji
Department of Lands, Fiji

TDG's Solution
The Property Development System is a secure
online system that centrally manages processes
and disseminates property development applications. The main modules include:

Government Information Technology

& Computing Services, Fiji

Online Application for Site Development

Online Application for Rezoning
Online Application for Sub-Division of Land
Online Payments

Delivery Highlights
Given that the initial requirements were captured
by the client almost three years prior to implementation, there were a large number of scope
variances due to policy & procedure changes that
were required. The Digital Groups flexible software
development methodology allowed ITC to accommodate these changes within the project budget
while achieving the objectives of the system.

www.thedigitalgroup.com

Forestry License Application System

Applyng for Forestry logging licenses involves
making an application to either NLTB or DOL
depending on the type of application. This involves
multiple visits to various agencies and submitting
various required documents as per norms of the
Govt. of Fiji. The Forestry License Application
System developed by T/DG brings major benefits in
improving the collection and management of
applications in a centralized manner and improves
the processing time of applications.

Business Challenges
Improve Stakeholder Collaboration
Improve and Streamlining Application

Processes
Reduce Paperwork
Improve Revenue collection
Support Secure Transactions
Improve Customer Satisfaction

TDG's Solution

Key References
Ministry of Fisheries and Forest, Fiji
Native Land Trust Board - NLTB, Fiji
Department of Lands, Fiji
Government Information Technology
& Computing Services, Fiji

The Forestry License Application System is a secure

online system that centrally manages processes
and disseminates forestry logging license applications. The main modules include:
Online Application for Native Land Harvesting
Rights License
Online Application for State Land Harvesting
Rights License
Online Application for Freehold Land Harvesting
Rights License
Online Payments

Delivery Highlights
Scope changes and eliciting requirements from
various stakeholders involved in the application
approval were few of the challenges that the business analyst team encountered. The Digital Groups
mature requirements discovery processes & methodology allowed ITC to accommodate these
changes within the project budget and deliver a
solution that met stakeholder requirements.

www.thedigitalgroup.com

Scholarships Monitoring System

eScholarship system is the backend processing
system which will be used by the relevant government agencies to streamline their scholarship
processing. It also will make their work more
efficient and effective. The applicants will be able to
get the required services from agencies in a timely
manner.

Business Challenges
Integration with the Front-End Scholarships

system
Improve and Streamlining Application
Processes
Reduce Paperwork
Improve Revenue Collection and Scholarship
Distribution
Security Concerns

TDG's Solution

Key References
Public Service Commission, Fiji
Department of Multi-Ethnic Affairs, Fiji
Government Information Technology
& Computing Services, Fiji

The eScholarship system is the backend processing

system which will be used by the relevant government
agencies to streamline scholarship processing. It also
will make their work more efficient and effective. The
applicants will be able to get the required services
from agencies in a timely manner.
The main modules include:

Scholarship Award Confirmations

Release Allowances
Capture Tertiary Results
Notifications

Delivery Highlights
Integration of eScholarship backend system with the
frontend scholarship system and including complex
workflow logic of the system was a significant challenge. The Digital Groups integration & workflow
technologies expertise helped ITC to come up with the
integration equirements that was a key enabler in the
development of the solution.

www.thedigitalgroup.com

About Us
The Digital Group is a leading Information Technology company providing end-to-end Solutions and
Services to mid-market and Fortune-500 companies. We have significant expertise and a best-in-class track
record in creating and delivering high-value IT-enabled business solutions. We provide rapid and costeffective Enterprise Solutions in several key areas including Enterprise Application Integration, Legacy
Migration Services and Enterprise Compliance.
T/DGs foundation in People, Process and Technology, combined with Practice and Service excellence,
brings top-flight expertise and effectiveness in all aspects of client engagements, spanning Project Management, Analysis and Design, Architecture, Implementation, Quality Assurance, Deployment, and Support.
We provide our clients with a full spectrum of technology consulting services and solutions that complement their core strengths, and create sustainable competitive advantage based on streamlined business
processes, faster time to market, and greater customer satisfaction.
T/DG possesses the expertise, resources and track record to make your next technology project a complete
success. Get in touch with us today to experience the T/DG Difference.

The Digital Advantage

Powered by Excellence: T/DG takes great care and pride in hiring, cultivating, and retaining exceptional IT
talent and high-performance teams in all areas of expertise: project management, process management,
requirements engineering, analysis and design, implementation, quality assurance, delivery, deployment
and support.
Driven by Process: T/DGs Enterprise Solutions Process maturity, PROCESS VALUE ADVANTAGE methodology, SinglePoint Accountability and Robust Project Management discipline ensure on-time, on-budget and
high-quality Enterprise Solutions. T/DG right-sizes and customizes its Enterprise Solutions Process for rapid
and cost-effective Enterprise Solution delivery. T/DG also brings exceptional focus to supporting and automating client business processes in Enterprise Solutions rather than merely focusing on features of individual applications.
Focused on Value: While high-caliber talent and high-performance teams driven by disciplined processes
help ensure its successful engagements, T/DG recognizes that delivering high quality software on time is
not necessarily enough in itself to realize business value for clients. T/DGs PROCESS VALUE ADVANTAGE
methodology is focused on delivering business value to clients.

Client Testimonials

T/DGs Development and Project management team have

been a key strategic component of our companys success.
We at CT Lien Solutions value T/DGs ability to adapt with
our needs, expanding their team as necessary without
compromising on the quality of their services. They have
exhibited true partnership with flexibility and innovation in
working with us. I also appreciate that T/DG is an established and reputable company, and they are not only our
preferred offshore vendors but also partner us in our
overall business success by helping us maintain our top
service provider position. I would strongly recommend
anybody to trust T/DGs expertise in their off shoring
initiatives.

Qiang Xu (Sr. IT Manager, Outsourced Services)

CT Lien Solutions, Houston, USA

The Digital Group has continued to provide key contributors on

many of our projects. TDGs expertise and experience has
proven invaluable to us.

Chris Jutkiewicz (EVP and Chief Technology Officer)

Wolters Kluwer Corporate Legal Services, USA

The Digital Group has been both a stable and flexible partner
throughout the years and has been an integral part of CT Lien
Solution's success. They have excelled at providing us with high
quality professionals who have made our business their business
and feel like a natural extension to our company. Thank you for
going the extra mile.

Chris VanHoose, CTO - CT Lien Solutions

Wolters Kluwer Corporate Legal Services, USA

www.thedigitalgroup.com

T/DG PRACTICE AREAS

LOCATIONS
NORTH AMERICA

The Digital Group

201 South Heights Blvd
Houston, TX 77007
Tel: +1.713.568.4415
Fax: +1.713.783.0346

LEGAL SOLUTIONS

INFORMATION MANAGEMENT

The Digital Group

121 Village Boulevard
Princeton Forrestal Village
Princeton, NJ 08540 USA
Tel: +1.609.524.2441
Fax: +1.609.228.4844

eDiscovery
Regulatory Compliance
Case Management
Time & Billing

Enterprise Document Management

Enterprise Content Management
Enterprise Search
Enterprise Information Portals
Collaborative Workflow Solutions

PROCESS CONSULTING
Process Diagnostics
Model-based Process Improvement
Focused Process Solutions
Six Sigma Methodology
Quality Management & Training
IT Governance & PMO Consulting
ITIL Process Services

DATA MANAGEMENT
Extraction, Transformation & Load
Data Warehousing
Database Performance Management
Database Health Checks & Monitoring
ENTERPRISE BUSINESS INTELLIGENCE

ASIA
Digital Group InfoTech
The Pyramid
Hinjewadi, Pune 411 057
India
Tel: +91 20 66532051
Fax: +91 20 66532052
Digital Group InfoTech
The Pyramid
1st floor, Navayuga Inspire,
Navayuga Legala Estates Pvt Ltd
Survey No. 82(P),83 (P)& 84 (P)
Serilingampally Mandal,
Rangareddy District,
Telengana, Hyderabad
Tel: +91 20 66532051
Fax: +91 20 66532052
SOUTH PACIFIC

IT MANAGEMENT

OLAP
Data Visualization
Business Analytics
Data Mining & Predictive Analytics

IT Governance & Process Management

Business Continuity & Disaster Recovery
Business Process Re-engineering
Infrastructure Management
Remote Systems Management & Monitoring
Information & Data Security
Licensing Solutions
Vendor Management
Legacy Migration

ENTERPRISE INTEGRATION
Service Oriented Architecture
Electronic Data Exchange
Data Integration
Applications Integration

GOVERNMENT SOLUTIONS
E-BUSINESS SOLUTIONS

eGovernment Solutions
Electronic Web Filings
Electronic XML Filings
Records & Document Management

eCommerce & Web Solutions

Line of Business Applications
Workflow Automation
Backoffice Automation

BUSINESS PROCESS OUTSOURCING

BACKOFFICE ERP SOLUTIONS

The Digital Group

Level 4, FNPF Place,
Suva, Fiji
Tel: +679.331.0420
Fax: +679.331.0421

Master Data Management

Call Center Services
Technical & Customer Support Services
Transaction Processing Services
Technical Writing Services
Language Translation Services

Financial Management
Customer Relationship Management
Customer Support Management
Human Capital Management
Project Portfolio Management

The Digital Group

Level 26 & 34 , East Tower,
World Trade center,
Echelon Square
Colombo 01, Sri Lanka
Tel: +679.331.0420
+94 752 204 001
Fax: +679.331.0421

Princeton NJ, USA (HQ)

AUSTRALIA

Houston, TX, USA

The Digital Group

Citigroup Center, 2 Park Street
Sydney, NSW 2000
Australia
Tel: +61 2 9004 7411
Fax: +61 2 9004 7070

Pune, India

Hyderabad, India

Suva, Fiji

Colombo, Sri Lanka

Sydney, Australia

www.thedigitalgroup.com

ISO 9001:2008

ISO 20000-1:2011

ISO 27001:2013

PARTNER