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What Are The Roles and Responsibilities of A QA Leader
What Are The Roles and Responsibilities of A QA Leader
The QA leader is one who is like a co-captain of the ship who shares an equal responsibility
for getting software out to the customers with high quality, on schedule and matching the
expectations.
As a QA lead, there are multiple roles and responsibilities which need to be taken care of.
The functional role of QA lead is to lead the quality assurance department of any
industry. In todays world quality is the backbone of any commercial successful product
which directly implies that the quality assurance team in any industry play a very significant
role.
A QA leader has to have several feathers in his cap and play different roles in todays
challenging times.
He has to ensure that his team of QA engineers are on the right track all the way in the
project, resolving conflicts across team, review the schedules and plans, mitigation of the
risks, checking quality in phases, update management , build a challenging and motivation
environment.
Roles And Responsibility Of QA Leader:
Defining Quality Metrics
1. Defining quality standards and metrics for the current project/product.
2. Working with all stake holders to ensure that the quality metrics is reviewed, closed
and agreed upon.
3. Make the QA team aware of the Quality matrix and resolve all the queries.
4. Create a list of milestones and checkpoints and set measureable criterias to check
the quality on timely basis.
Defining Testing Strategies
1. Defining processes for test plan and several phases of testing cycle.
2. Planning and scheduling several milestones and tasks like alpha and beta testing.
3. Ensuring all development tasks meet quality criteria through test planning, test
execution, quality assurance and issue tracking.
4. Work closely on the deadlines of the project
5. Ensure the team is focusing on automation along with manual testing.
6. Keep raising the bar and standards of all the quality processes with every project.
7. Set processes for test plan reviews and ensure that that test plans get reviewed by
all stakeholders.
1. Understanding and defining areas to calculate the overall risk to the project.
2. Creating strategies to mitigate those risks and take necessary measures to control
the risks.
3. Awareness to all the stake holders for the various risks
4. Create backup plans for all the testing strategies.
5. Have team meetings at appropriate time to understand & review the current risks
and motivate team to resolve the same.
Process improvements
1. Ensure that the several testing and validation processes are improved continuously.
2. Motivate team to improve the efficiency so that the time saved can be used in
different work areas.
3. Challenge the team continuously to move towards automation for all daily works
4. Publish the improvements to all the stakeholders and depict the improvements using
data points.
5. Create quarterly milestones for yearly improvement projects and set deadlines for
the team to complete them.
6. Work with the development team to ensure that the quality engineers get apt
support like automation hooks or debug builds where ever and whenever possible.
7. Ensure several quality improvement tools like code coverage, memory leaks are part
of the development cycle, in case of conflicts resolve via upper management.