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  • Months 01 02 03 04 05 06 07 08 09 10 11 12: Expected 8%

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    Olesea Rîhlea
    17 views4 pages
    This document contains metrics for 8 key performance indicators (KPIs) related to request problems, defect repair times, uncalibrated devices, verified devices, out of function devices, planned device verifications, planned maintenance, and continuous education for 12 months. For each KPI, the expected target is provided along with the actual result achieved for each month.

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    This document contains metrics for 8 key performance indicators (KPIs) related to request problems, defect repair times, uncalibrated devices, verified devices, out of function devices, planned device verifications, planned maintenance, and continuous education for 12 months. For each KPI, the expected target is provided along with the actual result achieved for each month.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    17 views4 pages

    Months 01 02 03 04 05 06 07 08 09 10 11 12: Expected 8%

    Uploaded by

    Olesea Rîhlea
    This document contains metrics for 8 key performance indicators (KPIs) related to request problems, defect repair times, uncalibrated devices, verified devices, out of function devices, planned device verifications, planned maintenance, and continuous education for 12 months. For each KPI, the expected target is provided along with the actual result achieved for each month.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    of 4

    request problems <8% KPI 1: Percent of unsolved

    01

    02

    Expected

    <8%

    <8%

    Result

    3.28 %

    2.86 %

    03

    04

    05

    06

    07

    08

    09

    10

    11

    12

    repair <90 min

    Months

    KPI
    3:

    KPI 2: Average time of defects

    Months

    01

    02

    Expected
    minute

    Below

    Below

    <90

    <90

    Result,
    minute

    76.74

    73.47

    03

    04

    05

    06

    Months

    07

    08

    09

    10

    11

    12

    Number of uncalibrated
    device - expected 0
    mont olog Metr KPI
    100
    h - y per
    4:
    %
    3

    01

    02

    Expected

    Result

    03

    04

    05

    06

    07

    08

    09

    10

    11

    12

    Months
    01

    02

    03

    Expected

    100%

    Result

    Planned devices

    04

    05

    06

    07

    08

    09

    10

    Verified

    Number of out of function


    KPI 5:
    device - expected 0

    Result

    Months
    01

    02

    Expected

    Result

    17

    13

    03

    04

    05

    06

    07

    08

    09

    10

    11

    12

    11

    12

    Planned verification of device per month >70 120 KPI 6:


    KPI 7: Planned maintenance

    Months
    01

    02

    Expected

    120

    120

    Result

    86

    92

    03

    04

    05

    06

    07

    08

    09

    10

    11

    12

    Months
    01

    02

    Expected

    50

    50

    Result

    20

    33

    03

    04

    05

    06

    07

    08

    09

    10

    11

    12

    KPI 8: Continuous
    education (external 2.5hinternal 1h) per month

    Months

    01

    Expected

    Result
    02
    03
    04
    05
    06
    07
    08
    09
    10
    11
    12

    50 of device per month > 20 -

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