If, when opening AutoCAD, most or all of the pull down menus are missing, there are

a couple of things that could be wrong

- The correct profile is not loaded. Go to Format > Options > Profiles tab. If a profile
is not loaded, click Import, browse to the profile, click OK and click Set Current. If
the wrong profile is loaded, click on the correct profile and choose Set Current.
- Profiles cannot be loaded at all. This problem have occurd when the text "Unable to
load profile file. Some profile information saved in last session may not be restored."
is shown on the command line (click F2 to see the whole command line window to
check if this is the case) when AutoCAD is first started.
To solve this follow the steps below, depending on the version of AutoCAD.
- For 2007 versions and earlier:
Close down AutoCAD.
From the Start menu, select Run and type in XMLINST and hit OK. When it is
installed, go to Start menu again, select Run and type in REGSVR32 MSXML3.DLL
and hit OK.
- For 2008 and later versions:
Close down AutoCAD. Insert the installation CD, close the Installation Wizard if it
appears. Browse the installation CD for this file: \support\msxml\msxml6.msi
(msxml6_64.msi for a 64-bit OS) and install it. When the installation is done, go to
the Start menu, select Run and type in REGSVR32 MSXML6.dll and OK.
- the ACAD.cui (or another customization file) have not loaded properly. To load it
manually typ MENULOAD on the commandline and browse to the appropriate cuifile.
Note: Both profiles and cui-files are saved to this default path: C:\Documents and
Settings\<user name>\Application Data\Autodesk\>autoCAD version>\<version
nr>\enu\ For more information about search paths, please see the FAQ about Default
Paths.