Case Study eKYC Solution

Problem Statement
A global Money Transfer client processes more than 2 million transactions per month
across 120,000 agents locations.
The regulator requires that the customer proves their Identity at every transaction.
Currently a photocopy of the identity proof is taken and retained by the agent for
records.
Challenges encountered
ID Documents are not accessible remotely
KYC process and exceptional handling is done manually
Huge operating costs
Identity theft risk for documents submitted to the agent
Limitation of physical storage
No digitization of data; obviates analytics

Business Solution
IDmission congured and deployed INFORM as a solution.
Customer approaches an agent
Furnishes their Aadhaar Number1
Agent captures customers Finger Print using an STQC certied biometric device
This is sent to the UIDAI server to rst authenticate, and then return the citizens
demographic details (Name, Address, Date of Birth, Gender and Photograph) as
present in the UIDAI database as shown in the gure.
1.

Originating Channel captures Aadhaar number + biometric of resident and

creates the encrypted PID block. IDmission creates the XML request message
and send it to ASA system.

2.

ASA forms the KYC XML message and sends to UIDAI.

1.

Aadhaar KYC service authenticates the resident and if successful responds in

XML format.

2.

This information is then displayed on the application along with a transaction

conrmation number. A copy of the transaction is saved in the Ada platform and
is available in our web portal for viewing and audit purposes.

3.

A copy of the transaction can be submitted to the host in real-time or via a daily
batch.

Benefits
1.

Instant real-time eKYC linking transactions to Identity of beneciary full regulatory compliance.

2.

Complete digitization of data will allow future analytics, customer outreach

programs.

3.

No Paper: massive savings in logistics and operating costs to the tune of millions
of dollars to the client annually.

4.

Signicantly reduces the turnaround time & improves customer experience.

5.

Solution also provides a workow capability to enable review of ID documents

submitted at various user hierarchy levels in the organization

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