Shishtachar

INDIAN INSTITUTE OF COAL MANAGEMENT

KANKE, RANCHI 834 006, JHARKHAND, INDIA
TEL : (Off.) +91-651-2451030 to 33 (RES) 2451005
FAX : (Off.) + 91-651-2451022

____________________________________

INDIAN INSTITUTE OF COAL MANAGEMENT

KANKE, RANCHI 834 006, JHARKHAND, INDIA
TEL : (Off.) +91-651-2451030 to 33 (RES) 2451005
FAX : (Off.) + 91-651-2451022

Siddh Nath Singh

General Manager
Dear Participants,
We welcome you to Indian Institute of Coal Management (IICM), Ranchi
and congratulations for being nominated to this programme. We hope that your
stay with us will be pleasant and rewarding.
There is an un-written code of good business manners which governs the
way individuals should deal with its business partners and colleagues, to work
effectively, establish and sustain successful long term relationship.
Good manners and etiquette lend confidence and charm to an Officers
personality. Familiarity with this code of conduct gives us ability while conducting
official informal transactions. Our behavior, work style, ways of talking and
presentation of our view point have far reaching impact while performing our
duties or when we are representing our company. Disciplined life style and good
manners are some of the qualities of successful persons.
In SHISHTACHAR some salient aspects of common code of conduct has
been compiled which one has to practice while in IICM. It is a part of your
training module. I am sure that you will be benefited by practicing this common
code of disciplined life.

(Siddh Nath Singh)

GENERAL CONDUCTS
1.

The participants should be neat, modest and dignified in their

attire. Participants are required to wear shirts and trousers and
the lady may wear sarees or salwar / churidar pyjama and
kameez / kurta. Casual or glamorous dress shall not be worn.
Jeans pants are not allowed in class rooms.

2.

Foot wear like chappals, sneakers and sports shoes will not be
allowed to be worn in the class room and Administrative
buildings. Women may however wear chappals / sandals.

3.

Participants are expected to observe absolute punctuality and

regularity in attendance in physical training exercises (Yoga
Classes), lectures, tutorials, film shows organized programmes
of entertainment, sports, outdoor programmes etc.

4.

Un-officer-like behavior is not acceptable at the Institute and

views with disfavor.

5.

Participants are issued Identity Card for the duration of the course they
attend. These cards should be worn on the shirt pocket or pinned on
pullovers or sarees as the case may be, so as to display the
name prominently.

6.

Cell phones to be switched off during classes.

7.

Take care of your own belongings. Authority will not be responsible for any
misplacement.

8.

No late nights out of campus. Must be in campus latest by

8.00 PM.

9.

Ladies will not venture out of campus without male escort.

10.

No loitering in residential areas.

GENERAL BEHAVIOR
1.

Participants of both sexes are expected to treat each other politely and
with due regard to decency.

2.

Consuming alcoholic drinks in the institute campus is strictly prohibited.

3.

All the buildings in the academic block (except buffet) and all public
places in the hostel are no smoking zones.

4.

Normal courtesies shall have to be observed with members of the faculty

with all staff of the institute and with other at all times.

5.

Lounge timings are to be observed strictly.

6.

Family and others are not allowed to stay in the campus.

7.

Look for information on the notice board.

8.

Never talk with your hands in your pockets or on your hips.

9.

Natural functions like belching, yawning, sneezing and coughing, clearing

of throats, noses, etc. should be done as silently as possible.

10.

Sharing a room and bathroom or compartment with other imposes social

obligations. Leave bathrooms as clean as you would yourself like to find them.
Bathrooms floors should be left clean, basins emptied of soapy water, commodes
properly flushed or covered after use.

11.

Do not brandish cutlery when not using it.

12.

Sit upright while eating.

13.

Do not place elbows on the table at any time during the meal.

14.

Do not move your hands sideways when cutting meat lest your elbows strike your
neighbor.

15.

Never talk with your mouth full.

16.

Never use a tooth pick during the meal.

17.

Do not lean across the table to get a salt cellar or a pepper pot or
a dish.

18.

After getting up, slide the chair gently back to its original place.

19.

Where a meal is eaten with fingers it is usual to wash your hands

at a wash basin. Do not splash water on the well or unduly dirty the soap or towel.