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    From Purchase To After-Sales Service

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    Nur Farahatan
    Transilien SNCF provides passenger transport services in the Ile-de-France region. The region is divided into 5 pricing zones that determine subscription prices depending on point of departure and arrival. Tickets can be purchased from automatic dispensers at stations, ticket offices, or underground and RER stations using cash or bank cards. Reduced prices are available for children under 10, groups of children under 16 accompanied by an adult. Standard single tickets and some multi-trip passes are not refundable but do not expire.

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    From Purchase To After-Sales Service

    Uploaded by

    Nur Farahatan
    11 views1 page
    Transilien SNCF provides passenger transport services in the Ile-de-France region. The region is divided into 5 pricing zones that determine subscription prices depending on point of departure and arrival. Tickets can be purchased from automatic dispensers at stations, ticket offices, or underground and RER stations using cash or bank cards. Reduced prices are available for children under 10, groups of children under 16 accompanied by an adult. Standard single tickets and some multi-trip passes are not refundable but do not expire.

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    From Purchase to After-sales Service

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    Transilien SNCF provides passenger transport services in the Ile-de-France region. The region is divided into 5 pricing zones that determine subscription prices depending on point of departure and arrival. Tickets can be purchased from automatic dispensers at stations, ticket offices, or underground and RER stations using cash or bank cards. Reduced prices are available for children under 10, groups of children under 16 accompanied by an adult. Standard single tickets and some multi-trip passes are not refundable but do not expire.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    11 views1 page

    From Purchase To After-Sales Service

    Uploaded by

    Nur Farahatan
    Transilien SNCF provides passenger transport services in the Ile-de-France region. The region is divided into 5 pricing zones that determine subscription prices depending on point of departure and arrival. Tickets can be purchased from automatic dispensers at stations, ticket offices, or underground and RER stations using cash or bank cards. Reduced prices are available for children under 10, groups of children under 16 accompanied by an adult. Standard single tickets and some multi-trip passes are not refundable but do not expire.

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    © All Rights Reserved
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    Your ticket transport : from purchase to after-sales service

    1 of 1

    http://www.transilien.com/web/TransilienPrint.do?urlModule=/site/acc...

    Transilien SNCF > Passenger Guide > Tickets and fares > Your transport ticket: from purchase to after-sales
    service

    Your transport ticket: from purchase to after-sales service


    Prices
    Ile de France is divided up into 5 pricing zones. This zone division is used to set subscription prices.
    Depending on your point of departure and arrival, you simply select the zone in which your ticket will be
    valid.
    Purchasing your transport ticket
    You may :
    - Use the automatic dispensers available. Practical and easy to use, they enable you to purchase your
    transport tickets "in one simple operation"
    - Go to any ticket office at train stations throughout the Ile de France
    - Go to any underground and RER train stations

    The new Transilien automatic ticket machine with touch-sensitive


    screen
    To purchase all your tickets and quickly recharge your Navigo pass with the
    season ticket best suited to your requirements.
    Simply follow the instructions given on the ticket machine. To confirm your
    choice, just press the screen.
    Over 600 ticket machines are at your disposal in our train stations.

    Choosing your method of payment

    At Transilien ticket sale


    dispensers

    Cash
    Bankcard (CB, Visa, VPay,
    Visa Electron, Mastercard,
    Maestro)
    Card Track 30 maximum

    30 maximum
    From 1

    At ticket offices

    Cash,
    Bank check,
    Check Vacancy,
    Check Mobility,
    Bank Card (AMEX, Cofinoga,
    CB, Visa, VPay, Visa
    Electron, Mastercard,
    Maestro) with smart Card or
    Card track.

    No minimum sum
    From 15 *
    From 5

    * For all purchases for and above 150 , two means of identification are required.
    Reduced Prices
    - Children under 4 years old travel for free
    - Half-price tickets apply to:
    - children from 4 to 10 years old
    - groups of children under 16 years of age or school groups with at least 10 children and
    accompanying by an adult
    Refund, After-Sales
    Non-refundable : Standard tickets and ticket books, Mobilis, Ticket Jeunes, Paris Visite.
    These tickets are neither refundable, nor exchangeable but do not have to be used before a set expiry date.

    5/16/2012 5:47 PM

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