Introduction

Module 1 Introduction to CBAP

(Certified Business Analysis Professional)
Based on BABOK Guide

CBAP is a registered certification mark owned by International Institute of Business Analysis.

BABOK is a registered trademark owned by International Institute of Business Analysis.
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Agenda

Topics to be covered are:

Purpose of CBAP test
What is a Business Analyst?
Required areas of knowledge
Business Analyst competencies
General Analysis competencies
Key concepts

Using the BABOK Guide

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Purpose of CBAP Test

Demonstrates high level of experience

Immediate world-wide credibility for employers
A sound knowledge of Business Analysis best practices

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Who is a Business Analyst

Catalyst for change

Independent assessor
Overcome internal inertia against change
Create positive attitude of collaboration
Self-confident engineer of change
Creative problem solver
Excellent communicator

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Areas of Knowledge

The phases of the Business Analysis

Activities and tasks that take place within the
analysis
The relationships of the areas of knowledge

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Areas of Knowledge Breakdown

Business Analysis planning and monitoring

Elicitation
Requirements management and
communication
Enterprise analysis
Requirements analysis
Solution assessment and validation

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Areas of Knowledge Relationships

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Business Analyst Competencies

Analytical thinking
Behavioral characteristics
Business knowledge
Communication skills
Interaction skills
Software applications

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Business Analyst Competencies (contd.)

Business intelligence
Business process management
Decision analysis
Enterprise architecture
Compliance issues management
Quality control
Organizational change management
Project management
Software improvements

Strategic planning
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General Analysis Techniques

Brainstorming
Benchmark studies
Acceptance and evaluation criteria

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General Analysis Techniques (contd.)

Business rules and analysis

Data dictionaries
Data flow diagrams

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General Analysis Techniques (contd.)

Data modeling

Entity-Relationship Diagram (ERD)

Class Diagram

Decision analysis
Document analysis

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General Analysis Techniques (contd.)

Interview

Structured Interview

Unstructured Interview

Measurement metrics

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General Analysis Techniques (contd.)

Non-functional requirements

User community

Development community

Organizational modeling
Problem analysis

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General Analysis Techniques (contd.)

Process analysis
Requirement workshop
Scenario and use cases

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Key Concepts

Domain
Solution
Requirement

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Summary

In this module we learned:

Overview of the CBAP test
Who is a Business Analyst?
Areas of knowledge
Business Analyst competencies
General analysis techniques

Key concepts

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Introduction

Quiz 1

Which two options represent a characteristic of a Business Analyst?

a)

Mathematical mind

b) Self-confident
c)

Patient

d) Creative

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Introduction

Quiz 1
Which two options represent a characteristic of a Business Analyst?
a) Mathematical mind
b) Self-confident
c) Patient
d) Creative

Answer: b and d. Self-confident and creative.

Explanation: The BA must be confident enough to come into an unknown
business and create a spirit of cooperation and trust. The BA needs to bring a
fresh view of the needs and requirements of the company to develop creative
solutions.
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Introduction

Quiz 2

Which option is considered areas of knowledge?

a)

Statistical analysis

b) Financial analysis
c)

Elicitation

d) Quality control

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Quiz 2
Which option is considered areas of knowledge?
a) Statistical analysis
b) Financial analysis
c) Elicitation
d) Quality control

Answer: c. Elicitation.
Explanation: Elicitation is the art of gathering information from documents and
stakeholders.

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Introduction

Quiz 3

Which area of knowledge is used to identify a business need?

a)

Enterprise analysis

b) Solution assessment
c)

Requirements analysis

d) Elicitation

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Quiz 3
Which area of knowledge is used to identify a business need?
a) Enterprise analysis
b) Solution assessment
c) Requirements analysis
d) Elicitation

Answer: a. Enterprise analysis.

Explanation: Enterprise analysis describes how Business Analysts identify a
business need.

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Quiz 4

What area of knowledge is used to analyze stakeholders needs?

a)

Solution assessment

b) Enterprise analysis
c)

Requirements analysis

d) Elicitation

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Introduction

Quiz 4
What area of knowledge is used to analyze stakeholders needs?
a) Solution assessment
b) Enterprise analysis
c) Requirements analysis
d) Elicitation

Answer: d. Elicitation.
Explanation: Elicitation describes how Business Analysts work with
stakeholders to identify and understand their needs and concerns, and
understand the environment in which they work.

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Quiz 5

Which answers represent Business Analysts competencies?

a)

Analytical thinking

b) Business knowledge
c)

Communication skills

d) All of the above

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Quiz 5
Which answers represent Business Analysts competencies?
a) Analytical thinking
b) Business knowledge
c) Communication skills
d) All of the above

Answer: d. All of the above.

Explanation: All these pointers of analytical thinking, business knowledge,
communication skills represent Business Analyst competencies.

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Introduction

Quiz 6

Which BA competency helps to form effective working relationships with

client employees?
a)

Communication skills

b) Business knowledge
c)

Behavioral skills

d) Statistical analysis

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Introduction

Quiz 6
Which BA competency helps to form effective working relationships with
client employees?
a) Communication skills
b) Business knowledge
c) Behavioral skills
d) Statistical analysis
Answer: c. Behavioral skills.
Explanation: Behavioral skills supports the development of effective
working relationships with stakeholders.

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Quiz 7

Enterprise architecture in reference to the BA process means ________.

a)

Office construction

b) Process flow
c)

Organizational structure

d) Job cost control

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Quiz 7
Enterprise architecture in reference to the BA process means ________.
a) Office construction
b) Process flow
c) Organizational structure
d) Job cost control

Answer: c. Organizational structure

Explanation: Enterprise architecture in reference to the BA process means
organizational structure.

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Quiz 8

Decision analysis uses the following theory:

a)

Binomial function

b) Decision matrix
c)

Game theory

d) Decision flow chart

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Quiz 8
Decision analysis uses the following theory:
a) Binomial function
b) Decision matrix
c) Game theory
d) Decision flow chart

Answer: c. Game theory

Explanation: When several decisions need to be made, game theory can
be employed in a mathematical-graphical form to help with decision
making.

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Quiz 9

An area undergoing analysis is called a ________.

a)

Domain

b) Area of Interest
c)

Solution Domain

d) Focus Area

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Quiz 9
An area undergoing analysis is called a ________.
a) Domain
b) Area of Interest
c) Solution Domain
d) Focus Area

Answer: a. Domain
Explanation: An area undergoing analysis is called a domain.

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Quiz 10
A condition or capability needed by a stakeholder to solve a problem or
achieve an objective is also known as _________.
a)

Deliverable

b) Solution
c)

Validation

d) Requirement

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Quiz 10
A condition or capability needed by a stakeholder to solve a problem or
achieve an objective is also known as _________.
a) Deliverable
b) Solution
c) Validation
d) Requirement
Answer: a. Deliverable
Explanation: A condition or capability needed by a stakeholder to solve a
problem or achieve an objective is also known as deliverable.

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Introduction

Thank You

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