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CDI-T

TERMINAL INSPECTION REPORT


MANAGEMENT QUESTIONNAIRE

Fifth Edition
1st January 2012

Management
Rev. CDI-T 1/12

Cover
(C) 2012 Chemical Distribution Institute

CDI-TERMINAL INSPECTION REPORT


INTRODUCTION

(C) 2012 Chemical Distribution Institute


All rights reserved. Except for normal review purposes no part of this document may be
reproduced, utilised, stored in any retrieval system or transmitted in any form or by any means
electronic or mechanical, include photocopying, recording or by any information, storage or
retrieval system without the written permission of Chemical Distribution Institute (CDI).

ACKNOWLEDGEMENT
The contribution made by all members of the CDI-T Technical Committee, the Centre for
Maritime and Industrial Safety Technology, the European Chemical Industry Council and the
American Chemistry Council in the preparation of this, the Fifth Edition of the Terminal
Questionnaire, is gratefully acknowledged.

NOTICE OF TERMS OF USE


While this report has been developed using the best information currently available, it is
intended to be used entirely at the users own risk. No responsibility is accepted by the
Chemical Distribution Institute (CDI) or any person, firm, corporation or organisation who or
which has been in any way concerned with the furnishing of information or data, the compilation,
publication or any translation, supply or sale of this report, for the accuracy of any information
given herein or for any omission here from or for any consequences whatsoever resulting
directly or indirectly from information contained herein even if caused by a failure to exercise
reasonable care.

Management
Rev. CDI-T 1/12

Introduction Page 1
(C) 2012 Chemical Distribution Institute

CDI-Terminals
Terminal Inspection Report
INDEX OF CHAPTERS
PART 1, MANAGEMENT QUESTIONNAIRE
M0

General Information

M1

Management Responsibility

M2

Training

M3

Quality Management System

M4

The Supplier of Goods and Services

M5

The Customer

M6

Personnel

M7

Operations

M8

Maintenance

M9

Non-Conformity Reporting on Quality and HSE&S

M10

Fall-Back Plans and Emergency Preparedness

M11

Administration

M12

Personnel Safety

M13

Occupational Health

M14

Environmental Protection

M15

Security
PART 2, TECHNICAL QUESTIONNAIRE

TA.

SYSTEMS

TA1

Fire Fighting

TA2

Power Distribution

TA3

Vehicle Circulation

TA4

Emergency Response

TA5

Tank Cleaning

TA6

Sewers, Solid and Liquid Waste

TA7

Vapour Emission Control

TA8

Security

TA9

Hoses

TB.

AREAS

TB1

Road & Rail Tank Car Loading & Unloading

TB2

Jetties and Berths

TB3

Tank Farm

TB4

Pumping Stations & Transfer Lines

TB5

Drumming & Blending Area

TB6

Warehouse

TB7

Buildings

Management
Rev. CDI-T 1/12

Introduction Page 2
(C) 2012 Chemical Distribution Institute

CDI-Terminals
Management Questionnaire
INTRODUCTION
The Background
This CDI-T Questionnaire was originally developed as part of the CEFIC Safety and Quality
Assessment System for Terminal Operations.
The aim of the Questionnaire is to give an accurate assessment of the terminal at the time the
inspection is carried out. The Questionnaire is essentially a quality assessment of the terminal,
its operations and personnel, which also incorporates essential aspects of safety and
environmental protection.
The Questionnaire does not attempt to pass or fail the terminal for any particular purpose but
rather to give an assessment of performance at the time of the inspection.
The Inspector
The highest standards of ethical behaviour are expected from CDI Inspectors. The findings
presented in the Report are to be regarded as confidential and the property of the terminal
owner and on no account shall the Inspector discuss the contents of the Report with any third
party.
The Inspector will be an observer only and shall not interfere or become involved in the
operation of the terminal or be a party in any discussion between the terminal, customer, local
authorities, etc.
A courteous and considerate approach is expected of the Inspector in all dealings with the
terminal's personnel. The Inspector should take care to ensure that his actions do not in any
way delay or interfere with the normal operation of the terminal. The Inspector shall not operate
any equipment, but he may request equipment to be run or operated under test. The Inspector
may relate industry best practice, but he is not permitted to advise on specific operational or
constructional matters.
The Inspector is expected to set a good example with respect to his own safety procedures
during the period of the inspection. The Inspector will wear, as appropriate for the location,
protective clothing and equipment including boiler suit, safety helmet, safety shoes, safety
gloves, ear protectors and goggles / safety glasses.
The terminal's safety procedures and notices displayed at the terminal must be complied with by
the Inspector. The Inspector shall not enter restricted areas unless the Manager's permission
has been obtained and any relevant permits / checklists have been completed correctly. The
Inspector will not enter an enclosed space unless entry procedures are fully complied with.

The Questionnaire
There are three categories of questions, these are:
TPQ indicates a Terminals Particulars Question. These may be completed by all terminals
and principally deal with the capacity and facilities available at the terminal.
SI indicates a Self Inspection Question. Terminals having been previously inspected by CDIT, may complete these questions in the days prior to the inspection taking place. These
questions principally concern procedures and records, and are subject to audit by the Inspector.
Where an Inspector finds that SI questions have not been answered correctly, the Inspector has
the right to revert to a full inspection of the Chapter, the Department or the entire Terminal.

Management
Rev. CDI-T 1/12

Introduction Page 3
(C) 2012 Chemical Distribution Institute

CDI-Terminals
Management Questionnaire
INTRODUCTION
I indicates an Inspection Question. These questions will be inspected by the Inspector,
irrespective of previous inspections.
Questions are to be answered ''Yes'' or ''No'', with provision for a ''N/A'' answer when a piece of
equipment or facility does not exist.
Questions within the Questionnaire which clearly do not apply to the terminal should be marked
as N/A. Examples of non applicable questions are where an operational assessment is required
of equipment fitted and the terminal does not carry the equipment listed.
A "No" answer to a question does not necessarily imply that the terminal is not in compliance.
All "No" answers must be supported with an observation explaining the reason and/or
circumstance that exists.
Prior to the Inspection
Prior to an inspection being carried out, the terminal should complete the appropriate questions
in the Questionnaire, ready for presenting to the Inspector. This practice will greatly reduce the
time for inspection and provide the Inspector with all pertinent information regarding the
terminal.
An inspection shall not normally be carried out during hours of darkness. The only exception to
this is when special arrangements have been made with the Manager prior to the Inspector
arriving at the terminal.
The Opening Meeting
On arriving at the terminal, the Inspector will identify himself to the Manager and outline the
objectives and requirements of the inspection. The Inspector and the Manager should agree the
sequence for the inspection and construct a timetable, listing key personnel and their availability
to assist with the inspection. The inspection should be planned and carried out in a manner
which will not conflict with the safe operation of the terminal.
During the inspection, it is recommended that the Inspector is accompanied at all times by a
responsible and suitably qualified person(s), nominated by the Manager.
Proper planning at the Opening Meeting will enable the inspection to be carried out efficiently
and with the minimum of disruption to the normal working of the terminal.
The Inspection
Immediately following the Opening Meeting, the Inspector is required to go out on site for 4 to
5 hours to observe the actual operating conditions of the terminal.
It is a requirement that all questions, statements and information in the Questionnaire are
completed. Sampling of questions within the Report, other than pre-completed SI questions, is
not permitted. However, sampling within a particular question is permitted. For example, when
assessing the question on the operating instructions, the Inspector is not expected to sight
every operating instruction at the terminal but only a sufficient number to make a broad
judgment that they are displayed or readily available.

Management
Rev. CDI-T 1/12

Introduction Page 4
(C) 2012 Chemical Distribution Institute

CDI-Terminals
Management Questionnaire
INTRODUCTION
With the terminal in operation, some areas may not be capable of inspection, e.g. tanks,
restricted loading bays. When any question is not addressed due to operational reasons, the
N/A check box should be marked and a note made in the relevant Remarks section.
With the exception of "familiarity" type questions which by their nature are subjective, answers
to all other questions must be based on objective evidence. Objective evidence is defined as
qualitative or quantitative information, records or statements of fact which is based on
observation, measurement or test and which can be verified.
Asking for a procedure, is implicit that the procedure is implemented, followed and enforced.
Inspectors will employ the methodology of tell me,, show me, prove to me in establishing
the answers to questions. The assurance of the terminal's staff will not be accepted by the
Inspector as compliance with a particular question, without objective evidence being produced
to support their assertions.
Should a request for the demonstration or test of a particular piece of equipment be refused,
then the details will be noted in the relevant Remarks section. Requests for a test of equipment
shall not be made where this will result in a major disruption to the terminal's normal operations.
i.e. stopping operations, blackout, etc.
The Closing Meeting
On completion of the inspection, the Inspector will hold a Closing Meeting with the Manager. At
the Closing Meeting the Inspector will provide the Manager with a copy of the Report Summary
containing the inspectors observations and remarks.
The Inspector will discuss with the Manager the answers given in the Report Summary and if
requested to do so, explain how the answers have been determined. Should a "No" answer or
observation be contested, then the Inspector will give the Manager the opportunity to produce
objective evidence to satisfy the requirement. If satisfactory evidence of compliance is
produced, then the answer to the question may be amended. Answers to questions, should not
be amended after the Inspector leaves the terminal.
The Manager must be given the opportunity to comment in writing on the contents of the
Questionnaire. Any written comments from the Manager will be entered to the database by the
Inspector.
The Manager will be requested to sign for the Report Summary. The Manager's signature is for
receipt only and does not infer that the Manager agrees with the assessment. However, the
Manager must be made aware that release of the Report is bound by agreement between the
Terminal Company and CDI-T, in that: the Tank Terminal Company undertakes to distribute
copies of the Report only via the services provided by CDI-T.
The inspection does not result in a pass or fail. The Report is for consideration by a potential
customer(s) only. The Inspector shall not make any recommendations for the correction of any
items marked as "No" in the Questionnaire, nor indicate to the Manager, or any other person,
the standard of the terminal or the possible eventual outcome of the inspection.

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Rev. CDI-T 1/12

Introduction Page 5
(C) 2012 Chemical Distribution Institute

CDI-Terminals
Management Questionnaire
INTRODUCTION
Processing the Report
During, or on completion of the inspection, the Inspector will enter all the inspection data
(together with any comments from the Manager), into his computer terminal and then up-load
the Report to the CDI-T database in accordance with the procedures governing control of the
database system.
Except in exceptional circumstances (or when instructed by CDI), copies of the Report must not
be faxed, or transmitted by any other means, to any person or business who is not the terminal
owner. Inspection data is privy to the Inspector (which includes persons employed by the
Inspector or under the direct control of the Inspector) and the terminal owner. Persons who do
not have approved access to the electronic database, are not permitted to sight the inspection
data in hand-written or typed hard copy.
The use of the electronic database provides a level of security for the inspection data which is
severely compromised if information is faxed or mailed to uncontrolled third parties.
The Inspector is responsible for the security of the inspection data (hard copy and electronic)
between the time of carrying out the inspection and uploading the data to the database. Within
the confines of this procedure, the Inspector shall ensure that a back up of the inspection data is
available in the event that the original inspection data is lost prior to uploading to the database.

Inspectors are required to ensure that:


- All laptops and portable data storage devices are password protected.
- All MS Excel and pdf files are deleted from laptops and portable data storage devices after
conveyance of the document to the relevant party.
- Historic inspection data is only retained on office hard drives in the client.rep file format.

After uploading inspection data to the database, all hard copy inspection data shall be retained
by the Inspector for a period of three years. Thereafter, the documents may be disposed of in a
safe and secure fashion.
After Inspection
On receipt of the Report to the database, the database will automatically send the Report
Number and Security Code to the e-mail of the person entered in question M0.7.
From the date the Report is entered to the database, the terminal has an exclusive 14 day
period to review the Report and revoke any access permissions. The terminal has a total period
of ninety days from the date the Report is entered to the database to enter initial comments to
any negative answers. The terminal may edit Section M0 and enter additional comments at any
time within the life of the Report. Entering and updating the comments is an important
expectation of the chemical companies accessing the Report.
On receipt of the Report to the database, a CDI-T Attestation document will be issued and
mailed to the Manager. These authenticated documents are issued by CDI Administration and
serve as verification of the terminal having undertaken the CDI-T inspection.

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Rev. CDI-T 1/12

Introduction Page 6
(C) 2012 Chemical Distribution Institute

CDI-Terminals
Management Questionnaire
Letter to the Terminal Manager

This page is to be given to the Terminal Manager


CHEMICAL DISTRIBUTION INSTITUTE
St Martins House Business Centre
Ockham Road South
East Horsley
Surrey KT24 6RX
Tel:
44 (0)1483 281268
Fax:
44 (0)1483 285474
e-mail: chemdist@cdim.org
Website: www.cdi.org.uk

CDI File Reference: TIR-Introduction


To:

The Terminal Manager


2012, 5th Edition TIR

Dear Sir,
AFTER THE INSPECTION
At the Closing Meeting, the Inspector will request that you sign and receive a copy of the
Report Summary. You are invited to add any comments that you may have at this stage, and
these will be entered to the database.
On departing your terminal, the Inspector is obligated to enter the report to the database as
quickly as possible, though depending on his work commitment and travel , a 14 day period is
permitted. Once your report is accepted on the database, the database will send you an e- mail
message advising you of the report number and security code.
Via the website at www.cdit.nl, you have an exclusive 14 day period to review the Report and
revoke any access permissions. You have a total period of ninety days from the date the
Report is entered to the database to enter initial comments to any negative answers. You may
edit Section M0 and enter additional comments at any time within the life of the Report.
Entering and updating the comments is an important expectation of the chemical companies
accessing the Report. CDI will provide you with every help and assistance in navigating
through the various menu options. If you encounter difficulty, please do not call the Inspector,
please contact CDI or the Pharox Program Manager: Mr. E. Horring: ehorring@pharox.nl.
An Attestation document will be automatically issued and mailed to your desk. Should you
require an authenticated hard copy of the report, please contact CDI. You may also display the
CDI-T Inspected Logo on your company literature, details are available from CDI.
Yours faithfully,
CDI-T, Administration

Management
Rev. CDI-T 1/12

Introduction Page 7
(C) 2012 Chemical Distribution Institute

CDI-Terminals
Management Questionnaire
ABBREVIATIONS
LIST OF ABBREVIATIONS USED IN THE QUESTIONNAIRE
ADNR

Transport of dangerous goods, by navigation of the River Rhine

ACC

American Chemistry Council

Indicates OCIMF Base Line Criteria question

BCH

Code for the Construction and Equipment of Ships Carrying Dangerous Chemicals in Bulk (IMO)

BLC

OCIMF - Bas Line Criteria

CDI

Chemical Distribution Institute

CEFIC

European Chemical Industry Council

CFC

Chloro/Fluoro Compound

COF

Certificate of Fitness

DWT

Deadweight

ESD

Emergency Shut-down

FFE

Fire Fighting Equipment

GFCI

Ground Fault Circuit Interrupter

Inspection Question

IBC

International Code for the Construction and Equipment of Ships Carrying Dangerous Chemicals in Bulk (IMO)

ICS

International Chamber of Shipping

IFR

Internal Floating Roof

ILO

International Labour Organisation

IMO

International Maritime Organization

IMDG

International Maritime Dangerous Goods Code

ISGOTT

International Safety Guide for Oil Tankers and Terminals

ISGINTT

International Safety Guide for Inland Navigation Tank-barges and Terminals

ISO

International Standards Organisation

ISPS

International Ship and Port Facility Security Code

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Rev. CDI-T 1/12

Introduction Page 8
(C) 2012 Chemical Distribution Institute

CDI-Terminals
Management Questionnaire
ABBREVIATIONS
LEL

Lower Explosive Limit

LOA

Length Overall

LSA

Life Safety Appliances

MARPOL

International Convention for the Prevention of Pollution from Ships

MOC

Management of Change

MSDS

Material Safety Data Sheet

N/A

Not applicable or not addressed

OCIMF

Oil Companies International Marine Forum

P&A

Procedures and Arrangements Manual

PERC

Pneumatic Emergency Release Coupling

P/V

Pressure/Vacuum

RC

Responsible Care

RCCB

Residual Current Circuit Breaker

Res

IMO Assembly Resolution

ROV

Remote Operating Valve

RTC

Rail Tank Car

RTT

Road Tank Trailer/Truck

SI

Self-Inspection Question

SSSCL

Ship/Shore Safety Checklist for Safe Transport, Handling and Storage of Dangerous Substances in Port Areas

TPQ

Terminals Particulars Question

TSG (C)

Tanker Safety Guide (Chemicals)

TSG (G)

Tanker Safety Guide (Gas)

UEL

Upper Explosive Limit

USCG

United States Coast Guard

VEC

Vapour Emission Control

VOC

Volatile Organic Compound

VTU

Vapour Treatment Unit

WHO

World Health Organisation

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Introduction Page 9
(C) 2012 Chemical Distribution Institute

CDI Terminal Inspection Report


Management Questionnaire
Management Report Summary

Very Important Notice


Clause 8 of the Tank Terminal Company
Agreement with CDI-T
Tank Terminal Company undertakes to distribute copies of the Report only
via the services provided by CDI-T.

Terminal:

Name of Inspector (s):


1.
2.
3.

Inspection Completed Date:

Terminal Manager (Signature & Name) :


(For receipt of Report Summary and confirmation of understanding of Clause 8)

Consecutive
Number

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Rev. CDI-T 1/12

Reference

Inspectors' Observations / Remarks

Report Summary Page 1


(C) 2012 Chemical Distribution Institute

CDI Terminal Inspection Report


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Management Report Summary

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Management Questionnaire
Management Report Summary

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Management Report Summary

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Management Report Summary

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Report Summary Page 9


(C) 2012 Chemical Distribution Institute

Chapter M0
Question

GENERAL INFORMATION (Terminal Particulars Questions)


The Company :

M0.1

Name of Company or Terminal :

M0.2

Parent Company if subsidiary :

M0.3

Address of Terminal :

M0.4

Country of Terminal :

M0.5

Phone Number :

M0.6

Fax Number :

M0.7

E-mail for Report Security Code :

M0.8

E-mail key contact person :


Key Contact Personnel :

M0.9

Terminal/General Manager :

M0.10

Commercial Manager :

M0.11

Technical / Engineering Manager :

M0.12

Operations Manager :

M0.13

Quality Assurance Co-ordinator :

M0.14

H & S Compliance Manager :

M0.15

ISPS Port Facility Security Officer :

M0.16

Others (specify) :

Hours and employees :


M0.17

Office hours :

M0.18

Operating hours :

M0.19

Number of full time employees :

Management
Rev. CDI-T, 1/12

Page 1
(C) 2012 Chemical Distribution Institute

Chapter M0
GENERAL INFORMATION (Terminal Particulars Questions)

Question

Quality, HSE Certification :


Quality :
M0.20

Scope of Operations as stated on certificate :

M0.21

Certificate No :

M0.22

Issued by :

M0.23

Expiry (if applicable) :

Environment :
M0.24

Certificate No :

M0.25

Issued by :

Safety :
M0.26

Certificate No :

M0.27

Issued by :

Security :
M0.28

ISPS Certificate No :

M0.29

Issued by :

M0.30

Others (specify) :

M0.31

Certificate No :

M0.32

Issued by :

M0.33

Others (specify ):

M0.34

Certificate No :

M0.35

Issued by :

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Rev. CDI-T, 1/12

Page 2
(C) 2012 Chemical Distribution Institute

Chapter M0
GENERAL INFORMATION (Terminal Particulars Questions)

Question

Facilities :
M0.36

Storage Tanks :
Tank
Type

Tank
Capacity
M3

No. of
Tanks

Material of
Construction

Coating

Heating

Cooling

Nitrogen

Mixing

Sea Going Vessels :


M0.37

Are berths owned by the Terminal, the Port Authority or other third party ?

M0.38

Are berths maintained by: the Terminal, the Port Authority or other third party ?

M0.39
M0.40

Are berths operated by: the Terminal, the Port Authority or other third party
personnel ?
Number of berths for sea-going vessels :

M0.41

Minimum allowable distance between the cargo zones of moored vessel :

M0.42

Max. LOA. of vessels :

M0.43

Max. Summer DW of vessels :

M0.44

Max. Displacement :

M0.45

Max. Beam of vessels :

M0.46

Max. Water depth alongside berth :

M0.47

Max. Draft alongside berth :

M0.48

Max. Water depth in Fairway/approach channel :

M0.49

Max. Draft in Fairway/approach channel :

Barges :
M0.50

Number of barge berths :

M0.51

Minimum allowable distance between the cargo zones of moored barges :

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Chapter M0
Question

GENERAL INFORMATION (Terminal Particulars Questions)

M0.52

Max. LOA. of barges :

M0.53

Max. Beam of barges :

M0.54

Max. Water depth alongside barge berths :

M0.55

Max. Draft alongside barge berths :

M0.56

Max. Water depth in Fairway/approach channel :

M0.57

Max. Draft in Fairway/approach channel :

Road & Rail :


M0.58

Number of loading bays for Road Trucks :

M0.59

Number of loading racks for Rail Cars :


Container Filling :

M0.60

Drumming facilities :

M0.61

Nitrogen purge/blanketing capability :

M0.62

Other filling facilities :


(e.g. IBC filling units)

Other Heating :
M0.63

Steam heating application :

M0.64

Hot water heating application :

M0.65

Electrical heating application :

M0.66

Thermal oil application :

M0.67

Other heating systems, specify :

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(C) 2012 Chemical Distribution Institute

Chapter M0
Question

GENERAL INFORMATION (Terminal Particulars Questions)


Vapour emission control :

M0.68

Vapour treatment systems, specify :

M0.69

Vapour return systems, specify :

M0.70

Types/grades of products handled (mark as appropriate) :

UN Class 1.0,
UN Class 2.0,
UN Class 3.0,
UN Class 4.0,
UN Class 5.0,
UN Class 6.0,
UN Class 7.0,
UN Class 8.0,
UN Class 9.0,

Explosives
Gases
Flammable liquids
Flammable solids
Oxidizing substances
Toxic and infectious substances
Radioactive substances
Corrosives
Miscellaneous dangerous substances

Inspection Date :
M0.71

Management
Rev. CDI-T, 1/12

Date of last day of inspection :

Page 5
(C) 2012 Chemical Distribution Institute

Chapter M1
Question

MANAGEMENT RESPONSIBILITY
Quality Management System

M1.1

Is the terminal certified under ISO 9000 series ?

Yes

No

N/A Cat. BLC RC

SI

General Policy
Has the company written policy reflecting management's active commitment to :
M1.2

- health & safety ?

SI

RC

M1.3

- environment ?

SI

RC

M1.4

- security ?

SI

RC

M1.5

- quality ?

SI

RC

SI

RC

M1.6

Is the policy statement signed by the Chief Executive Officer ?


Does the policy statement include reference to all employees' responsibility for :

M1.7

- health & safety ?

SI

RC

M1.8

- environment ?

SI

RC

M1.9

- security ?

SI

RC

M1.10

- quality ?

SI

Does the policy statement encourage employees' involvement in, and


commitment to the company's objectives and programmes on:
M1.11

- health & safety ?

SI

RC

M1.12

- environment ?

SI

RC

M1.13

- security ?

SI

RC

M1.14

- quality ?

SI

RC

Is the policy statement :


M1.15

- contained in a quality manual ?

SI

RC

M1.16

- effectively communicated within the company ?

SI

RC

M1.17

- reviewed at least every 2 years ?

SI

RC

M1.18

Are Quality and HSE&S objectives and targets within the context of the
Quality/HSE&S policy statement(s) ?

SI

RC

M1.19

Do Quality and HSE&S policy statement objectives include consideration of


stakeholder perspectives ?

SI

RC

M1.20

Is the policy statement effectively communicated to stakeholders ?

SI

RC

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Chapter M1
MANAGEMENT RESPONSIBILITY

Question

Yes

No

N/A Cat. BLC RC

M1.21

Does the policy statement promote openness with stakeholders ?

SI

RC

M1.22

Have Quality and HSE&S improvement plans and objectives been


communicated to stakeholders ?

SI

RC

M1.23

Is there a system to assess stakeholder perspectives of the operations of the


company ?

SI

RC

M1.24

Is there a system in place to evaluate the effectiveness of communication with


stakeholders?

SI

RC

M1.25

Has the company a policy statement which clearly reflects a commitment to the
Responsible Care Guiding Principles?

SI

RC

M1.26

Is the Responsible Care management system performance periodically


reported to stakeholders ?

SI

RC

IMPLEMENTATION, OPERATION AND ACCOUNTABILITY


M1.27

Does the Quality Management System include a process to seek public opinion
and input with regard to products stored and terminal operations ?

SI

RC

M1.28

Is there an exchange of communication concerning HSE&S risks to


stakeholders ?
Are protective measures pursued concerning HSE&S risks to stakeholders ?

SI

RC

SI

RC

M1.30

Does the company assist in the development of responsible laws, regulations


and standards that safeguard the community, workplace and environment ?

SI

RC

M1.31

Does the company encourage others to practice the principles of Responsible


Care ?

SI

RC

M1.29

Have personnel responsible and accountable for managing, performing and


verifying work affecting Responsible Care activity been given sufficient:
M1.32

- training for implementation ?

SI

RC

M1.33

- resources for implementation ?

SI

RC

HSE & Security Co-ordinator/Quality Assurance Co-ordinator


M1.34

Are individuals formally designated as HSE&S Co-ordinator and Quality


Assurance Co-ordinator ?

SI

RC

Do the Co-ordinators report directly to senior management for:


M1.35

- HSE&S ?

SI

M1.36

- Quality Assurance ?

SI

Does the senior management set specific objectives for the Co-ordinators for:
M1.37

- HSE&S ?

SI

RC

M1.38

- Quality Assurance ?

SI

RC

Management
Rev. CDI-T, 1/12

Page 7
(C) 2012 Chemical Distribution Institute

Chapter M1
MANAGEMENT RESPONSIBILITY

Question

Yes

No

N/A Cat. BLC RC

Are the Co-ordinators assessed against these objectives for:


M1.39

- HSE&S ?

SI

RC

M1.40

- Quality Assurance?

SI

RC

SI

RC

M1.41

Do the Co-ordinators have clearly defined authority and responsibility?


Do the customers and suppliers have access to the company's:

M1.42

- Quality Assurance Co-ordinator on quality matters ?

SI

RC

M1.43

- HSE&S Co-ordinator on HSE&S matters ?

SI

RC

Do the stakeholders have access to the company's:


M1.44

- Quality Assurance Co-ordinator on quality matters ?

SI

RC

M1.45

- HSE&S Co-ordinator on HSE&S matters ?

SI

RC

SI

RC

SI

RC

M1.46

M1.47

Is a person formally designated or a source defined to keep the company


abreast of legislative developments in the area of Health, Safety, Environment
and Security ?
Are responsibilities clearly defined for assessing the impact of such legislative
developments and for proposing actions to comply with them ?
Individuals Responsibility for HSE&S and Quality

M1.48

Is there an organisation chart indicating individual roles?

SI

RC

M1.49

Does each employee have a job description which describes their responsibility
for HSE&S and Quality ?

SI

RC

M1.50

Are the job descriptions in the accepted working language ?

M1.51

Does the annual appraisal of employees include HSE&S and Quality


performance ?

SI

M1.52

Does senior management demonstrate visible personal commitment to Quality


and HSE&S ?

SI

RC

SI

RC

SI

RC

RC

Meetings
M1.53
M1.54
M1.55

Do senior management review goals and objectives as scheduled ?


Are these reviews documented ?
Do senior management hold review meetings on quality and HSE&S at least
once every 6 months ?
Do these review meetings consider updating the HSE&S and Quality system
in relation to changes and MOC brought about by :

M1.56

- technology ?

SI

RC

M1.57

- operational techniques ?

SI

RC

Management
Rev. CDI-T, 1/12

Page 8
(C) 2012 Chemical Distribution Institute

Chapter M1
MANAGEMENT RESPONSIBILITY

Question

Yes

No

N/A Cat. BLC RC

M1.58

- products handled ?

SI

RC

M1.59

- amended legislation ?

SI

RC

M1.60

- accident / root cause analysis ?

SI

RC
RC

M1.61

Do these review meetings make use of the findings of internal audits ?

SI

M1.62

Do these review meetings make use of the findings of external audits ?

SI

M1.63

Do these meetings review reports of non-conformance ?

SI

M1.64

Are defects, revealed by reports or audits discussed during meetings ?

SI

SI

M1.65

Are plans established to rectify defects ?

RC

M1.66

Are HSE&S and Quality items discussed at regular meetings between operation
managers and supervisors?

SI

RC

M1.67

Is there a flow of HSE&S and Quality material from senior management to


these meetings with supervisors ?

SI

M1.68

Are meetings held between supervisors and operators on matters of HSE&S


and Quality?

SI

RC

M1.69

Are minutes taken at these meetings ?

SI

RC

M1.70

Are the identified actions followed-up ?

SI

RC

M1.71

Are measurements of performance related to HSE&S and Quality reviewed


at such meetings ?

RC

M1.72

Do the HSE&S and Quality reviews verify that adequate resources are allocated
to meet the objectives and targets ?

SI

RC

HSE&S and Quality Promotion


Through effective communication means, are positive attitudes promoted
towards:
M1.73

- HSE&S ?

SI

RC

M1.74

- Quality ?

SI

RC

Are personal/group awards and recognition schemes in place to encourage such


attitudes towards:
M1.75

- HSE&S ?

SI

RC

M1.76

- Quality ?

SI

RC

SI

RC

Internal Audit System


M1.77

Management
Rev. CDI-T, 1/12

Are there written procedures for auditing ?

Page 9
(C) 2012 Chemical Distribution Institute

Chapter M1
MANAGEMENT RESPONSIBILITY

Question

Yes

No

N/A Cat. BLC RC

Is there a documented plan for auditing management systems:


M1.78

- for HSE&S?

SI

RC

M1.79

- for Quality?

SI

RC

M1.80

Is the audit plan completed in the time specified ?

SI

RC

M1.81

Is senior management informed about the audit results ?

SI

RC

M1.82

Have internal auditors been trained in auditing and evaluation techniques ?

SI

M1.83

Are the persons given the responsibility for auditing independent of the
activities to be reported on ?

SI

SI

RC

SI

RC

M1.84

Are action plans developed and are corrective actions taken as identified by the
audit?
Risk Assessment

M1.85

Is there a Management Of Change process in place?


Does the MOC process address the following key aspects:

M1.86

- products handled ?

SI

RC

M1.87

- product throughput ?

SI

RC

M1.88

- hazardous area classification ?

SI

RC

M1.89

- storage tanks and transfer equipment ?

SI

RC

M1.90

- berths and equipment ?

SI

RC

M1.91

- road / rail tank facilities and equipment ?

SI

RC

M1.92

- parking and staging areas ?

SI

RC

M1.93

- location of temporary buildings ?

SI

RC

M1.94

- occupancy levels and times ?

SI

RC

M1.95

- off-site activity with on-site implications ?

SI

RC

SI

RC

SI

RC

SI

RC

SI

RC

M1.96

M1.97
M1.98
M1.99

Is a risk assessment methodology used to evaluate the hazards of the different


areas of the terminal (e.g. hazop, fault-tree, cause-consequence, what-if
analysis) ?
Is there a documented system to ensure that all required technical information is
distributed to personnel carrying out the risk assessment ?
Are managers and employees aware of the system ?
Is the outcome of the assessment used to reduce the risk of the hazard ?
Is the risk reduction done by :

M1.100

- stopping the activity ?

SI

M1.101

- engineering out ?

SI

Management
Rev. CDI-T, 1/12

Page 10
(C) 2012 Chemical Distribution Institute

Chapter M1
MANAGEMENT RESPONSIBILITY

Question

Yes

No

N/A Cat. BLC RC

- operating discipline ?

SI

- organisational measures ?

SI

M1.102

- preventive measures and controls ?

M1.103
M1.104

Does a system exist to evaluate risk associated with:


M1.105

- existing products ?

SI

RC

M1.106

- existing processes/procedure ?

SI

RC

Does a system exist to evaluate risk associated with:


M1.107

- changes to existing products, and new ?

SI

RC

M1.108

- changes to existing processes/procedure, and new ?

SI

RC

SI

RC

SI

RC

M1.109
M1.110

Is there a documented system/procedure to ensure the effective distribution of


the completed risk assessment ?
Are managers and employees aware of the system?
Does the terminal management review and promote risk reduction measures
by:

M1.111

- investment ?

SI

RC

M1.112

- training and awareness ?

SI

RC

Is a risk reduction plan in place for :


M1.113

- safety ?

SI

RC

M1.114

- environment ?

SI

RC

M1.115

- health ?

SI

RC

M1.116

- security ?

SI

RC

M1.117

- quality ?

SI

RC

Product Quality (contamination) Risk


To avoid contamination, is there a thorough risk assessment for the transfer of
each client's product(s) :
M1.118

- into the terminal ?

SI

RC

M1.119

- within the terminal ?

SI

RC

M1.120

- from the terminal ?

SI

RC

SI

RC

M1.121

Management
Rev. CDI-T, 1/12

As a result of the risk assessment, is there an effective control measure to


prevent product contamination ?

Page 11
(C) 2012 Chemical Distribution Institute

Chapter M2
TRAINING

Question

Yes

No

N/A Cat. BLC RC

Employee Training Need Analysis


M2.1
M2.2

Have training needs been identified, based on an inventory of all tasks and
responsibilities ?
Is the inventory reviewed in line with the MOC process ?

SI

SI

RC

Does the training inventory identify which training needs :


M2.3

- are required for critical job roles and responsibilities ?

SI

RC

M2.4

- are required by legislation ?

SI

RC

M2.5

- are critical to HSE&S ?

SI

RC

M2.6

- are critical to Quality ?

SI

RC

Training Program
M2.7

Is induction training given to all employees ?

SI

M2.8

Is there a documented training program ?

SI

M2.9

Is the training program reviewed and updated on an annual basis ?

SI

RC

M2.10

Is the training program audited at least every 2 years ?

SI

RC

M2.11

Are records maintained of who has been trained and in what subjects ?

SI

RC

M2.12

Is refresher training carried out ?

SI

Training for Managers


Are managers trained :
M2.13

- before starting each assignment ?

SI

M2.14

- during each assignment ?

SI

As a minimum, are the following subjects covered in the training programs :


M2.15

- management responsibility ?

SI

M2.16

- quality manual, plan and standards ?

SI

M2.17

- HSE&S policies ?

SI

RC

M2.18

- emergency plans ?

SI

RC

Management
Rev. CDI-T, 1/12

Page 12
(C) 2012 Chemical Distribution Institute

RC

Chapter M2
TRAINING

Question

Yes

No

N/A Cat. BLC RC

Training of HSE&S / Quality Assurance Co-ordinator


M2.19

Has the HSE&S Co-ordinator completed a training course on safety at work


from an outside agency ?

SI

RC

M2.20

Has the Quality Assurance Co-ordinator completed a training course in Quality


Management from an outside agency or by equivalent in-house training?

SI

RC

Supervisor & Operator/Technician Training


Are the following subjects covered in the training programs :
M2.21

- quality manual, plan and standards ?

SI

M2.22

- operations ?

SI

M2.23

- maintenance ?

SI

M2.24

- HSE&S procedures?

SI

M2.25

- waste water treatment and handling ?

SI

M2.26

- vapour treatment and handling ?

SI

M2.27

- fire-fighting and response?

SI

M2.28

- emergency plans ?

SI

M2.29

- handling hazardous chemical products ?

SI

M2.30

Are tests of knowledge and competence carried out and documented ?

SI

M2.31

Is there formal transfer skill training for employees re-assigned to


operations/equipment different from those for which they are trained?

SI

Management
Rev. CDI-T, 1/12

Page 13
(C) 2012 Chemical Distribution Institute

RC

RC

Chapter M3
Question

QUALITY MANAGEMENT SYSTEM


Documented Quality Management System (QMS)

M3.1

Is there a documented QMS in line with the ISO9000 series ?

Yes

No

N/A Cat. BLC RC

SI

RC

Does the scope of the QMS include :


M3.2

- approval of QMS procedures ?

SI

M3.3

- company QMS policy ?

SI

M3.4

- the organisation structure ?

SI

M3.5

- clearly defined responsibility and authority of employees ?

SI

M3.6

- review of contracts for purchasing of services ?

SI

M3.7

- assessment and selection of suppliers/contractors to the company ?

SI

RC

M3.8

- control of sub-contracting procedure ?

SI

RC

M3.9

- customer contract review?

SI

RC

M3.10

- document issue and modifications ?

SI

RC

M3.11

- method whereby the processing of customer requirement is controlled?

SI

RC

M3.12

- scope of operational activities ?

SI

M3.13

- audit plan ?

SI

M3.14

- establishing training programs ?

SI

M3.15

- training records ?

SI

RC

M3.16

- reporting, investigation and analysis of non conforming service ?

SI

RC

M3.17

- corrective action and follow-up ?

SI

RC

M3.18

- setting of objectives ?

SI

Do written procedures contained within the QMS cover the following terminal
operations:
M3.19

- product quality preservation ?

SI

RC

M3.20

- product quantity preservation ?

SI

RC

M3.21

- safety and health ?

SI

RC

M3.22

- environment and pollution prevention ?

SI

RC

M3.23

- equipment design ?

SI

RC

M3.24

- maintenance ?

SI

RC

Management
Rev. CDI-T, 1/12

Page 14
(C) 2012 Chemical Distribution Institute

Chapter M3
QUALITY MANAGEMENT SYSTEM

Question

Yes

No

N/A Cat. BLC RC

M3.25

- documentation ?

SI

RC

M3.26

- tankage and piping operations ?

SI

RC

M3.27

- bottling/drumming/filling ?

SI

RC

M3.28

- blending operations ?

SI

RC

M3.29

- road tanker operations ?

SI

RC

M3.30

- rail tanker operations ?

SI

RC

M3.31

- pipeline operations, where third parties are involved ?

SI

RC

M3.32

- computer systems and software ?

SI

RC

SI

RC

SI

RC

SI

RC

M3.33
M3.34

Are documents contained within the QMS readily available to all employees of
the company ?
Is there a document control system in place for all written procedures contained
with the QMS ?
Quality Improvement Plan

M3.35

Has the company a quality improvement plan ?

M3.36

Has the Quality Assurance Co-ordinator been involved in setting up the plan
and its objectives ?

SI

M3.37

Have the quality improvement plans and objectives been communicated to


employees ?

SI

RC

M3.38

Has the quality improvement plan been implemented ?

SI

RC

M3.39

Is the quality improvement plan regularly reviewed ?

SI

RC

M3.40

Does the review consider new or unique methods of improving the quality of
the product or service ?

SI

RC

M3.41

Is there a system for assessing the success of the complete quality


improvement plan ?

SI

RC

Quality Objectives
M3.42

Have quality objectives been set for the performance of personnel in the quality
plan ?

SI

RC

M3.43

Have written Key Performance Indicators (KPI) been set for achieving a level of
service for the company's customers ?

SI

RC

Do the KPI include :


M3.44

- product quality preservation ?

SI

M3.45

- product quantity preservation/loss control ?

SI

M3.46

- transport unit turnaround time ?

SI

Management
Rev. CDI-T, 1/12

Page 15
(C) 2012 Chemical Distribution Institute

Chapter M3
Question

QUALITY MANAGEMENT SYSTEM

Yes

No

N/A Cat. BLC RC

M3.47

- reliability of hardware ?

SI

M3.48

- correctness of documentation ?

SI

Design & Development


For all new product systems and developments, are there plans and control
systems in place to ensure:
M3.49

- functional and performance requirements ?

SI

M3.50

- applicable statutory and regulatory requirements ?

SI

M3.51

- information derived from previous similar designs ?

SI

M3.52

- the minimisation of risk from external hazards ?

SI

M3.53

- other requirements essential for design and development ?

SI

Management
Rev. CDI-T, 1/12

Page 16
(C) 2012 Chemical Distribution Institute

Chapter M4
THE SUPPLIER OF GOODS AND SERVICES

Question

Yes

No

N/A Cat. BLC RC

Purchasing
M4.1

SI

Is there an approved list of suppliers ?

M4.2

Is there a written procedure for identifying critical equipment and material ?

SI

M4.3

Are suppliers of critical equipment and material vetted ?

SI

M4.4

Are review meetings held between Purchasing, HSE&S and Quality


personnel to verify the vetting process for HSE&S and Quality ?

SI

Quality Control
M4.5

Are checks carried out on equipment, materials and services supplied, to ensure
that they meet the contract quality specifications requirements ?

SI

RC

M4.6

Is the performance of suppliers reviewed?

SI

RC

M4.7

Are suppliers required to maintain documentation to verify their control of quality


?

SI

M4.8

Does corrective action taken for quality failures extend to suppliers ?

SI

Contractors
I

RC

Are the terminal's policies, procedures and practices made known to their
contractors?

SI

RC

Are all contractors' staff given induction training in the terminal's safety and
quality requirements before being allowed to commence work ?

SI

M4.9

Are contractors selected on the basis of their established control of quality ?

M4.10
M4.11

Management
Rev. CDI-T, 1/12

Page 17
(C) 2012 Chemical Distribution Institute

Chapter M5
THE CUSTOMER

Question

Yes

No

N/A Cat. BLC RC

The Contract
M5.1
M5.2

Are standard written contracts used for all customers ?


If yes, are these standard contracts reviewed each year on quality matters
with the quality assurance Co-ordinator ?

SI
SI

Contract Review
M5.3

Are contracts reviewed, before approval, by all personnel responsible for


implementation ?

SI

M5.4

Are contracts approved by authorised company personnel ?

SI

M5.5

Are verbal contracts immediately recorded ?

SI

M5.6

Are 'evergreen' contracts subjected to review ?

SI

M5.7

Are deviations from the contract immediately notified to the customer ?

SI

M5.8

Are regularly scheduled meetings held with customers to assess current


performance under the contract ?

RC

Pre-Planning and Product Information


M5.9

Does the terminal solicit from the customer, all relevant information to execute
the contract satisfactorily ?

SI

Does the information include :


M5.10

- full chemical name and trade name of product ?

SI

M5.11

- Material Safety Data Sheets (MSDS) ?

SI

M5.12

- quality requirements of the product ?

SI

M5.13

- special handling requirements ?

SI

M5.14

- required transport documentation for all methods of transport ?

SI

Do written procedures require that, before the contract is agreed:


M5.15

- the MSDS has been reviewed by designated people and if necessary,


clarifications have been obtained from the customer ?

SI

M5.16

- licenses are in place or permission is given by (local) authorities to


store/handle the product ?

SI

M5.17

- the adequacy of facilities, procedures and personnel qualifications has


been assessed and, if necessary, upgraded ?

SI

M5.18

- the product is compatible with all materials with which it will come in
contact ?

SI

M5.19

Is there a procedure to ensure that any update of the MSDS is incorporated in


the terminals system?

SI

Quality Control
M5.20

Does the terminal follow a procedure to handle customer's complaints ?

SI

M5.21

Does this procedure require the Terminal to formally inform the customer about
the cause of quality defects ?

SI

Management
Rev. CDI-T, 1/12

Page 18
(C) 2012 Chemical Distribution Institute

RC

Chapter M6
PERSONNEL

Question

Yes

No

N/A Cat. BLC RC

Recruitment
Is a profile (specification) defined for filling each position of entry into the
organisation in terms of :
M6.1

- skills, professional qualification ?

SI

M6.2

- promotion potential ?

SI

M6.3

- conduct and reliability ?

SI

Is a process in place for the selection of candidates including :


M6.4

- interviews ?

SI

M6.5

- attitude/psychological tests ?

SI

M6.6

- check of references ?

SI

- back ground checks for:


M6.7

- employment history?

SI

M6.8

- criminal record?

SI

M6.9

- medical examination ?

SI

If temporary personnel are employed :


M6.10

- are they limited to defined jobs/tasks ?

SI

M6.11

- is there a selection system for them ?

SI

M6.12

- is there an induction system for them ?

SI

Performance & Development


Are performance standards and goals defined for each position :
M6.13

- aligned with company objectives ?

SI

M6.14

- clearly related to that position's contribution to the Company's goals ?

SI

M6.15

Is there a formal system of performance appraisal against such standards and


goals?

SI

M6.16

Is good performance rewarded and recognised ?

M6.17

Is there a system of employee development through career planning?

Management
Rev. CDI-T, 1/12

Page 19
(C) 2012 Chemical Distribution Institute

I
SI

Chapter M6
PERSONNEL

Question

Yes

No

N/A Cat. BLC RC

Rules & Discipline


I

M6.18

Are written conditions of employment given to all employees?

M6.19

Has the company a policy prohibiting the use of drugs and alcohol at the
terminal ?

SI

M6.20

Has the company a written disciplinary procedure ?

SI

Employee Review
M6.21
M6.22
M6.23

Are face to face employee reviews completed each year?

SI
I

Is there a record of such reviews ?


Is feedback from employees on HSE&S and Quality matters actively
encouraged?

Manning
M6.24

Is the terminal manned during non-operational periods ?

M6.25

Are manning reviews carried out ?

M6.26

Do these reviews consider the minimum number of persons to handle


emergency situations ?

M6.27

Do these reviews consider level of automation and address operational,


surveillance and emergency situations ?

M6.28

Do these reviews consider the adequacy of manpower to prevent fatigue ?

M6.29

Where applicable, do any redundancy initiatives ensure that manning levels


remain adequate for all operational and emergency conditions ?

Is there a documented procedure for the hand-over process to transfer


operational responsibilities :
M6.30

- shift to shift ?

M6.31

- vacation ?

M6.32

Management
Rev. CDI-T, 1/12

Is there a documented procedure to ensure safe operation of the terminal in


case of large scale sickness of personnel.

Page 20
(C) 2012 Chemical Distribution Institute

Chapter M7
OPERATIONS

Question

Yes

No

N/A Cat. BLC RC

Operating Instructions
SI

RC

Are all individual tasks risk assessed ?

RC

Are the operating instructions readily available ?

RC

M7.1

Are all operations broken down into their individual tasks and documented ?

M7.2
M7.3

Do these instructions cover :


M7.4

- cleaning of equipment ?

SI

RC

M7.5

- loading/unloading trucks ?

SI

RC

M7.6

- loading/unloading railcars ?

SI

RC

M7.7

- loading/unloading ships ?

SI

M7.8

- loading/unloading barges ?

SI

RC

M7.9

- off-site pipe line transfer ?

SI

RC

M7.10

- tank operation ?

SI

RC

M7.11

- pumps ?

SI

RC

M7.12

- compressors ?

SI

RC

M7.13

- vapour treatment (recovery and processing) units ?

SI

RC

M7.14

- filters ?

SI

RC

M7.15

- drum filling ?

SI

RC

M7.16

- tank/tank transfers ?

SI

RC

M7.17

- sampling?

SI

RC

M7.18

- tank gauging ?

SI

RC

M7.19

- opening and entering a tank ?

SI

RC

M7.20

- cleaning the tank ?

SI

RC

M7.21

- calibration of measuring equipment ?

SI

RC

M7.22

- purging of lines ?

SI

RC

M7.23

- pigging of lines ?

SI

RC

M7.24

- inspection and testing of hoses ?

SI

RC

M7.25

- identification and selection of hoses ?

SI

RC

M7.26

Management
Rev. CDI-T, 1/12

SI

- the use of ship's hoses ?

Page 21
(C) 2012 Chemical Distribution Institute

RC

RC

Chapter M7
OPERATIONS

Question

Yes

No

N/A Cat. BLC RC

M7.27

- emission control ?

SI

RC

M7.28

- handling specific products ?

SI

RC

M7.29

- heating ?

SI

RC

M7.30

- nitrogen blanketing ?

SI

RC

M7.31

- handling pre-wash, slops and ballast ?

SI

RC

M7.32

- disposal of slops and pre-washes ?

SI

RC

M7.33

- environmental aspects ?

SI

RC

M7.34

- safety aspects ?

SI

RC

M7.35

- documentation and records ?

SI

RC

M7.36

- emergency response ?

SI

RC

M7.37

- commissioning of equipment ?

SI

RC

M7.38

- emergency shut-down ?

SI

RC

M7.39

- action plans for the case of defective critical equipment ?

SI

RC

SI

RC

RC

SI

RC

M7.40

Is there a procedure which requires operating instructions to be kept up to date ?

M7.41

Are major modifications of operating instructions approved by management


?

M7.42

Is there a procedure to communicate changes in these procedures to the


appropriate personnel ?
Control of Portable Electrical and Electronic Equipment and Devices

M7.43

Are procedures in place to restrict the use of electrical and electronic equipment
and devices within the hazardous areas of the terminal ?

RC

M7.44

Does the procedure require that the equipment and devices be approved
intrinsically safe or be certified for use in hazardous areas ?

RC

M7.45

Is there a system in place to control the admission of such equipment and


devices at the access points to the terminal ?

RC

RC

Third Party Inspectors and Surveyors


M7.46

Management
Rev. CDI-T, 1/12

Are all inspectors and surveyors given induction training in the terminal's safety
and quality requirements before being allowed to commence work ?

Page 22
(C) 2012 Chemical Distribution Institute

Chapter M7
OPERATIONS

Question

Yes

No

N/A Cat. BLC RC

M7.47

Are written instructions issued with regard to working safely, and having
knowledge of product(s)?

RC

M7.48

Are there procedures to check that inspectors and surveyors receive specific
terminal training as per required by the terminal?

RC

Product Contamination Avoidance


Incoming
M7.49

Is there a procedure requiring positive product identification through sampling or


COA documentation prior to receiving product ?

RC

M7.50

Is there a written work order system in place to ensure that the product is
ultimately transferred to the correct destined tank ?

RC

Outgoing
M7.51

Is there a procedure requiring positive product identification by matching the


client request with the written work order ?

RC

M7.52

Is there a written work order system in place to ensure that the product is
transferred from the correct tank of origin?

RC

M7.53

Is there a procedure to identify the transportation unit (ship, truck, rail car,
container) is correct as per the client documentation ?

RC

Planning
Are operations planned for :
M7.54

- ships ?

SI

RC

M7.55

- barges ?

SI

RC

M7.56

- road trucks ?

SI

RC

M7.57

- railcars ?

SI

RC

M7.58

- drumming ?

SI

RC

M7.59

- pipeline transfers ?

SI

RC

Operations - Ships & Barges


M7.60

Does the terminal have procedures in place, to inspect the berth and equipment
prior to arrival of the vessel ?

SI

RC

M7.61

Is comprehensive planning made for vessels loading and/or discharging multiple


cargoes ?

SI

RC

M7.62

Is this planning discussed prior to arrival of the vessel in order to optimise


turnaround times ?

SI

RC

Management
Rev. CDI-T, 1/12

Page 23
(C) 2012 Chemical Distribution Institute

Chapter M7
OPERATIONS

Question

Yes

No

N/A Cat. BLC RC

M7.63

Does the terminal have available a list of vessel acceptance criteria for each
berth within the terminal?

RC

M7.64

Are the acceptance criteria reviewed with pilots and mooring crews, and
checks conducted that incoming vessels and barges meet the terminal's
acceptance criteria?

RC

M7.65

Does the terminal have procedures in place to ensure that vessels accepted to
berth meet minimum standards of safe operation ?

SI

RC

M7.66

Does the terminal/ships agent send a pre-arrival communication to vessels in


line with the guidance given in ISGOTT?

RC

M7.67

Does the terminal have a procedure in place to ensure that a pre-cargo transfer
conference is undertaken, including completion of a Ship/Shore Safety Checklist
?
Does the terminal have procedures in place to designate circumstances when
transfer must be stopped immediately ?

SI

RC

SI

RC

M7.69

Does the terminal have clearly defined and documented climatic and tidal
operating limits for all types and sizes of vessels visiting the terminal?

SI

RC

M7.70

Does the terminal receive and review an updated weather forecast at least
every 12 hours ?

RC

M7.71

Is there a process to obtain up-to-date information and exchange information on


navigational marks and lights with the port authority ?

SI

RC

M7.68

Berth Drawings and Surveys


M7.72

Are original drawings, marking all upgrades and modifications available?

SI

RC

M7.73

Are structural inspections above waterline carried-out?

SI

RC

SI

RC

SI

RC

SI

RC

SI

RC

SI

RC

SI

RC

M7.74

M7.75
M7.76

M7.77

M7.78

Date of last inspection:

Are underwater structural inspections carried-out?


Date of last inspection:

For ship to ship transfers (double banking), are berth structures subjected to a
formal engineering study and risk assessment ?
Do these studies include mooring fixtures and fendering ?
Mooring Management

M7.79

Have mooring plans for each berth been developed and implemented ?
If Yes, do the plans address:

M7.80

- mooring lines layout

RC

M7.81

- number of lines with reference to ship size and weather conditions, tidal
changes ?

RC

Management
Rev. CDI-T, 1/12

Page 24
(C) 2012 Chemical Distribution Institute

Chapter M7
OPERATIONS

Question

Yes

No

N/A Cat. BLC RC

Water Depth
M7.82

Are responsibilities for water depth surveys defined ?

SI

RC

M7.83

Are water depth records available ?

SI

RC

M7.84

Are underwater inspections carried out for debris or obstructions ?

SI

RC

M7.85

Is there a process to obtain up-to-date information on water depths in the


approach channel(s) ?

SI

RC

M7.86

If applicable, are procedures in place to plan and manage over-the-tide cargo


operations ?

SI

RC

SI

RC

SI

RC

SI

RC

Pilotage
M7.87
M7.88

Are responsibilities for pilotage clearly defined ?


Are pilots available at short notice for emergency situations ?
Tugs

M7.89

Are responsibilities for tugs clearly defined ?

M7.90

Are the available tugs of sufficient power to supports vessels berthing at the
terminal ?

SI

RC

M7.91

Are tugs available at short notice for emergency situations ?

SI

RC

SI

RC

Transfer between Vessels


M7.92

Are the transfer operations authorised by the local authorities ?

M7.93

Is there a procedure requiring a ship/ship checklist to be duly completed and


signed by both ships and the terminal before commencing any transfer ?

RC

M7.94

Is there a procedure requiring a written plan for the transfer ?

RC

If yes, does the procedure require the plan to cover:


M7.95

- product ?

SI

RC

M7.96

- quantity ?

SI

RC

M7.97

- employed ship's tanks and lines ?

SI

RC

M7.98

- handling sequence ?

SI

RC

M7.99

- flow rates ?

SI

RC

M7.100

- maximum pressures ?

SI

RC

SI

RC

M7.101

Management
Rev. CDI-T, 1/12

Is there a procedure requiring the safety and emergency response be agreed


upon with both masters and the terminal before commencing any transfer ?

Page 25
(C) 2012 Chemical Distribution Institute

Chapter M7
OPERATIONS

Question

Yes

No

N/A Cat. BLC RC

M7.102

Is there a procedure requiring the method of communication be agreed upon


with both masters and the terminal before commencing any transfer ?

SI

RC

M7.103

Is there a procedure requiring the terminal to check compliance with the


MARPOL regulations on the pre-washing of ship's tanks ?

SI

RC

Operations - Pipeline
M7.104

Are product movements pre-planned and reviewed ?

SI

RC

M7.105

Are communications between product receiver/dispatcher established ?

SI

RC

M7.106

Are emergency shut down procedures established with the receiver or


dispatcher ?

SI

RC

M7.107

Does the terminal follow a pipeline cargo transfer check list ?

SI

RC

M7.108

Are check lists signed and filed for future reference ?

SI

RC

M7.109

Is there a procedure on quantity control of cargoes transferred ?

SI

RC

M7.110

Is there a procedure on sampling and quality control of cargoes transferred ?

SI

RC

Operations - Drumming
M7.111

Are product movements pre-planned and reviewed ?

SI

RC

M7.112

Does the terminal follow a check list on the filling of drums ?

SI

RC

M7.113

Are check lists signed and filed for future reference ?

SI

RC

M7.114

Is there a procedure to check suitability of drums for the intended use ?

SI

RC

M7.115

Is there a procedure to ensure the marking and labelling of the drums comply
with the applicable regulations ?

SI

RC

M7.116

Is a system in place to detect leaking drums, before loading on vehicles?

SI

RC

M7.117

Is there a written procedure to prevent incompatible materials being loaded


adjacent to each other or on the same vehicle ?

SI

RC

M7.118

Is there a procedure to check that each trailer to be loaded is inspected for


raised nails or bolts ?

SI

RC

Operations - Road Tanker


M7.119

Do drivers receive formal safety instructions at the site entrance ?

SI

RC

M7.120

Is there a process to check the understanding of the drivers ?

SI

RC

SI

RC

M7.121

Management
Rev. CDI-T, 1/12

Are there procedures to check that drivers responsible for loading/unloading the
vehicles are properly trained?

Page 26
(C) 2012 Chemical Distribution Institute

Chapter M7
OPERATIONS

Question

Yes

No

N/A Cat. BLC RC

Control of Operations
M7.122

Are operation time logs maintained ?

RC

M7.123

Are delays documented ?

RC

M7.124

Are delays analysed and causes established ?

RC

M7.125

Are corrective actions taken as revealed by investigation ?

RC

SI

RC

Performance monitoring of Operations


M7.126

Is performance monitoring carried out on a regular basis ?


Does performance monitoring cover the following:

M7.127

- analysis of reasons for prolonged transfer times ?

SI

RC

M7.128

- analysis of reasons of quality defects ?

SI

RC

M7.129

- analysis of reasons of quantity discrepancies ?

SI

RC

M7.130

- check on follow-up actions ?

SI

RC

Management
Rev. CDI-T, 1/12

Page 27
(C) 2012 Chemical Distribution Institute

Chapter M8
MAINTENANCE

Question

Yes

No

N/A Cat. BLC RC

Preventive Maintenance
M8.1

Is there a documented and up to date preventive maintenance programme ?

SI

Does the programme include the following major items :


M8.2

- tankage

SI

M8.3

- pipelines and valves

SI

M8.4

- breakaway couplings

SI

M8.5

- dry-disconnect couplings

SI

M8.6

- pumps and compressors

SI

M8.7

- heat exchangers

SI

M8.8

- PV-valves

SI

M8.9

- loading racks

SI

M8.10

- bottling system

SI

M8.11

- drumming system

SI

M8.12

- sewer/draining system

SI

M8.13

- loading arms

SI

M8.14

- hoses

SI

M8.15

- fixed equipment on ship/barge berths

SI

M8.16

- water treatment

SI

M8.17

- slop handling equipment/disposal equipment

SI

M8.18

- safety/emergency equipment

SI

M8.19

- utilities

SI

M8.20

- fire extinguishers

SI

M8.21

- fire pumps

SI

M8.22

- electrical installations, including lighting

SI

Management
Rev. CDI-T, 1/12

Page 28
(C) 2012 Chemical Distribution Institute

Chapter M8
MAINTENANCE

Question

Yes

No

N/A Cat. BLC RC

Critical Equipment & Instruments


M8.23

Are critical equipment and instruments identified ?

M8.24

Are these identified in the preventive maintenance programs ?

M8.25

Are these "critical instruments" checked on a regular basis on functionality ?

M8.26

Are independent instruments installed to alarm and control undesired conditions


?

Maintenance - Inspections
M8.27

Is there a documented system of inspection requirements for terminal


equipment ?

SI

M8.28

Is the frequency of inspections also determined by the results of recent


inspections ?

SI

RC

Is the following equipment subjected to an inspection by a competent and


certified body as required :
M8.29

- weigh bridges

SI

M8.30

- quantity meters

SI

M8.31

- lifting/hoisting gear

SI

M8.32

- pressure vessels

SI

M8.33

- safety/emergency equipment

SI

M8.34

- gangways

SI

M8.35

Is there a system for maintaining records of inspections carried out by outside


inspectors ?

SI

M8.36

Are records maintained showing details of major items replaced ?

SI

Is there an inspection system, with a specified frequency, for the following


equipment:
M8.37

- product transfer equipment

SI

M8.38

- tankage and auxiliary equipment

SI

M8.39

- safety installations and emergency equipment

SI

M8.40

- fire extinguishers

SI

M8.41

- fire fighting systems

SI

Management
Rev. CDI-T, 1/12

Page 29
(C) 2012 Chemical Distribution Institute

Chapter M8
MAINTENANCE

Question

Yes

No

N/A Cat. BLC RC

M8.42

Are the inspection frequencies for equipment reviewed at least annually?

M8.43

Are sub-standard or hazardous conditions reported in writing ?

M8.44

Are hazardous conditions immediately acted upon ?

M8.45

Are inspection reports with follow-up actions available for audits ?

M8.46

Is there a written procedure requiring items to be repaired in order of their


priority ?

M8.47

Are performance indicators defined for major equipment ?

M8.48

Are performance indicators measured and recorded ?

M8.49

On completion of maintenance or repair is the integrity of equipment checked


prior to re-commissioning ?

SI

RC

RC

SI

RC

Testing and Calibration of Safety and Product Quality Measuring


Equipment
M8.50

Is the measuring equipment tested and if required calibrated at regular intervals


by qualified personnel ?

SI

Is the following equipment tested at regular intervals :


M8.51
M8.52
M8.53

SI

- pressure gauges/sensors

SI

test frequency:

SI

- gas detectors

M8.54

test frequency:

SI

M8.55

calibrated frequency:

SI

M8.56
M8.57
M8.58
M8.59
M8.60
M8.61
M8.62
M8.63

Management
Rev. CDI-T, 1/12

SI

- in-line samplers

SI

test frequency:

SI

- overflow alarm

SI

test frequency:

SI

- insulating, earthing and grounding

SI

test frequency:
- associated fail-safe and automatic shut-down systems

SI
SI

test frequency:

Page 30
(C) 2012 Chemical Distribution Institute

Chapter M8
MAINTENANCE

Question

Yes

No

N/A Cat. BLC RC

Testing and Calibration of Product Quantity Measuring Equipment


M8.64

Is the measuring equipment tested and calibrated at regular intervals by a


competent and certified body ?

SI

Is the following equipment tested at regular intervals :


M8.65
M8.66
M8.67
M8.68
M8.69
M8.70
M8.71
M8.72
M8.73
M8.74

SI

- weigh bridges

SI

frequency:

SI

- flow meters

SI

frequency:

SI

- fixed density meters

SI

frequency:

SI

- tank level measuring devices

SI

frequency:

SI

- tank temperature measuring devices

SI

frequency:
Reviews

M8.75

Is a review carried out at least every 2 years of the preventive maintenance


program to determine quality and effectiveness ?

SI

M8.76

Is a review of the inspection programme carried out at least every 2 years ?

SI

Management
Rev. CDI-T, 1/12

Page 31
(C) 2012 Chemical Distribution Institute

Chapter M9
Question

NON - CONFORMITY REPORTING ON QUALITY AND HSE&S

Yes

No

N/A Cat. BLC RC

Reporting
Does a written procedure define :
M9.1

- what is to be reported ?

M9.2
M9.3

- the details to be reported ?

M9.4
M9.5

- when (timing) ?

M9.6
M9.7

- by whom ?

M9.8
M9.9

- to whom (distribution) ?

M9.10

Quality

SI

HSE&S

SI

Quality

SI

HSE&S

SI

Quality

SI

HSE&S

SI

Quality

SI

HSE&S

SI

Quality

SI

HSE&S

SI

Quality

SI

HSE&S

SI

Quality

SI

HSE&S

SI

Quality

SI

HSE&S
HSE

SI

Quality

SI

HSE&S

SI

Quality

SI

RC

HSE&S

SI

RC

Quality

SI

HSE&S

SI

Quality

SI

HSE&S

SI

Does the scope include :


M9.11

- actual losses ?

M9.12
M9.13

- potential losses ?

M9.14
M9.15

- accidents ?

M9.16
M9.17

- near misses ?

M9.18
Does the detail include :
M9.19

- prime causes ?

M9.20
M9.21

- contributory causes ?

M9.22
M9.23

- recommended corrective actions ?

M9.24

Management
Rev. CDI-T, 1/12

Page 32
(C) 2012 Chemical Distribution Institute

Chapter M9
Question

NON - CONFORMITY REPORTING ON QUALITY AND HSE&S

Yes

No

N/A Cat. BLC RC

Investigation
Does a written procedure define :
M9.25

- what is to be investigated (scope)

M9.26
M9.27

- how the investigation is to be conducted ?

M9.28
M9.29

- by whom ?

M9.30

Quality

SI

HSE&S

SI

Quality

SI

HSE&S

SI

Quality

SI

HSE&S

SI

Does the scope of investigation include :


M9.31

- recommending corrective actions


prevent reoccurrence ?

Quality

M9.32

HSE&S

to

SI
SI

Corrective Actions

M9.33

Are immediate actions taken to control/contain the situation pending further


investigations ?
Quality

M9.34

HSE&S

SI
SI

Is there a written procedure for follow-up on report recommendations ?


M9.35

Quality

SI

RC

M9.36

HSE&S

SI

RC

Quality

SI

RC

HSE&S

SI

RC

Quality

SI

RC

HSE&S

SI

RC

Does the follow-up procedure indicate :


M9.37

- responsibilities ?

M9.38
M9.39

- due dates ?

M9.40

Management
Rev. CDI-T, 1/12

Page 33
(C) 2012 Chemical Distribution Institute

Chapter M9
Question

NON - CONFORMITY REPORTING ON QUALITY AND HSE&S

Yes

No

N/A Cat. BLC RC

Analysis of Reports on Record


Are reports kept on record :
M9.41

- from internal sources ?

M9.42
M9.43

- from external sources ?

M9.44
M9.45

M9.46

Quality

SI

HSE&S

SI

Quality

SI

HSE&S

SI
SI

RC

SI

RC

HSE&S

SI

RC

Quality

SI

RC

HSE&S

SI

RC

Quality

SI

RC

HSE&S

SI

RC

Quality

SI

RC

HSE&S

SI

RC

Is trend analysis used to improve Quality and HSE&S performance and


programs ?
Are reports on records analysed for commonalties, systematic problems and
trends at least once a year ?
Quality

M9.47
Are lessons learned shared :
M9.48

- inside the company ?

M9.49
M9.50

- with involved customers ?

M9.51
M9.52

- with stakeholders ?

M9.53

Management
Rev. CDI-T, 1/12

Page 34
(C) 2012 Chemical Distribution Institute

Chapter M10
Question

FALLBACK PLANS & EMERGENCY PREPAREDNESS

Yes

No

N/A Cat. BLC RC

Catastrophic Events
M10.1

In regions prone to catastrophic events, such as: hurricane, seismic activity,


tsunami or flooding, do fall back and emergency plans make clear reference in
addressing the associated issues that may arise?

SI

Interface Management
Have contacts been established for fallback response regarding :
M10.2

- cargo transfer system and tank availability ?

SI

RC

M10.3

- product quality and quantity problem ?

SI

RC

M10.4

- service problems ?

SI

RC

Alternative Supplies
M10.5

In the event of equipment failure is there a plan to provide an alternative


supply/service ?

SI

M10.6

Have procedures been established with the customer for communication after
office hours ?

SI

Have procedures been agreed with the customer to establish fallback plans in
relation to :
M10.7

- quality of product ?

SI

M10.8

- berth availability ?

SI

M10.9

- short shipping/quantity of product ?

SI

M10.10

- equipment failure ?

SI

Mutual Arrangements
M10.11

Has the terminal mutual arrangements with neighbours, other operators and
services to provide help in an emergency ?

SI

RC

Emergency Response Plan


Are systems in place to ensure that the ER plan is :
I

RC

- accessible/clearly communicated ?

SI

RC

M10.14

- fully integrated with community plan ?

SI

RC

M10.15

- tested by exercises at least once per year?

RC

SI

RC

M10.12

- up-to-date ?

M10.13

M10.16

Management
Rev. CDI-T, 1/12

Does the company Emergency Plan clearly reference the different types of
incident that the company may suffer?

Page 35
(C) 2012 Chemical Distribution Institute

Chapter M10
Question

FALLBACK PLANS & EMERGENCY PREPAREDNESS

Yes

No

N/A Cat. BLC RC

Does the plan specifically address :


M10.17

- the organisation, responsibilities and authorities to report to in various type


of emergencies ?

SI

RC

M10.18

- security requirements ?

SI

M10.19

- response strategies for handling emergencies ?

SI

RC

M10.20

- response equipment?

SI

RC

M10.21

- product incidents?

SI

RC

M10.22

- waste incidents?

SI

RC

M10.23

- transport incidents?

SI

RC

M10.24

- medical assistance and follow-up ?

SI

RC

M10.25

- confidentiality of the names of casualties ?

SI

RC

Does the plan require evaluations are made after :


M10.26

- an emergency ?

SI

RC

M10.27

- each exercise ?

SI

RC

M10.28

Does the terminal participate in local and/or national response exercises ?

SI

M10.29

Where used, do the local fire brigade participate in training exercises on site ?

SI

RC

Communications
M10.30

SI

Is there an emergency communication plan ?

RC

Does the plan include communication to:


M10.31

- managers and employees ?

SI

M10.32

- ER groups ?

SI

M10.33

- customers ?

SI

M10.34

- public and media ?

SI

RC

M10.35

- stakeholders ?

SI

RC

Resources
M10.36

Is a manager responsible for ensuring that ER plan, programs and procedures


are in place ?

SI

M10.37

Are ER groups established and trained ?

SI

Management
Rev. CDI-T, 1/12

Page 36
(C) 2012 Chemical Distribution Institute

Chapter M10
Question

FALLBACK PLANS & EMERGENCY PREPAREDNESS

Yes

No

N/A Cat. BLC RC

M10.38

Are reliable equipment / facilities provided ?

SI

RC

M10.39

Are equipment / facilities compatible with outside resources ?

SI

RC

Community
M10.40

Does the company actively participate in the development, implementation and


maintenance of community emergency preparedness plans?

SI

RC

M10.41

Does the company Emergency Plan make consideration for community


recovery needs?

SI

RC

SI

RC

M10.42

Management
Rev. CDI-T, 1/12

Is there evidence to show that community recovery needs are periodically


reviewed, particularly for new products being stored?

Page 37
(C) 2012 Chemical Distribution Institute

Chapter M11
ADMINISTRATION

Question

Yes

No

N/A Cat. BLC RC

Records
Are records kept of all product transfers which include :
M11.1

- quantity moved by road and rail ?

SI

M11.2

- quantity moved by vessels ?

SI

M11.3

- quantity moved by pipeline ?

SI

M11.4

- quantity moved by drums ?

SI

M11.5

- record of previous cargoes in Terminal tankage ?

SI

M11.6

- record of previous product in common pipeline ?

SI

M11.7

- methods of line cleaning ?

SI

M11.8

- inspections prior to transfer ?

SI

M11.9

- tank cleaning certificates ?

SI

M11.10

Is there a signature and date on each activity report, verifying that the operation
was carried out according to the procedures ?

M11.11

Is there a procedure for checking the completeness and accuracy of records ?

M11.12

Is there a satisfactory arrangement for record filing ?

M11.13

Are time periods established for record retention ?

SI
I
SI

Insurance
M11.14

Does the Terminal carry insurance cover for third party liability?

Accounting System
M11.15

Do the invoices accurately describe the services rendered ?

SI

M11.16

Have standards for payments of accounts been agreed with the customers ?

SI

M11.17

Is there a system in place to check whether all accounts are settled within
agreed periods ?

SI

M11.18

Is a procedure in place for settling accounting discrepancies?

SI

Order Processing
M11.19

Is there a written procedure on order processing ?

SI

Does this procedure include :


M11.20

Management
Rev. CDI-T, 1/12

SI

- order acceptance ?

Page 38
(C) 2012 Chemical Distribution Institute

Chapter M11
Question

ADMINISTRATION

Yes

No

N/A Cat. BLC RC

M11.21

- checks that accepted orders comply with current contract ?

SI

M11.22

- responsibilities for dispatch documentation ?

SI

M11.23

- information to customer on status of order ?

SI

M11.24

- establishing key contacts ?

SI

M11.25

Is the terminal capable of electronic data interchange with customers?

Audit of the Administrative System


M11.26
M11.27

Management
Rev. CDI-T, 1/12

Are audits of the administrative system carried out on a regular basis ?


Is there an effective action plan to follow-up the recommendations of the
audits of the administrative system ?

Page 39
(C) 2012 Chemical Distribution Institute

SI
SI

Chapter M12
PERSONNEL SAFETY

Question

Yes

No

N/A Cat. BLC RC

Workplace Conditions and Personnel Behaviour Monitoring


M12.1

Are safety inspections carried out ?

M12.2

Are safety inspections carried out by management and employees together ?

M12.3

Are personnel trained to carry out safety inspections ?

M12.4

Following safety inspections, are required corrective actions determined ?

M12.5

Is the implementation of corrective action followed-up and stewarded to


completion ?

RC

Preventive Approach
M12.6

Have hazardous activities associated with the job been identified (job safety
analysis) ?

RC

M12.7

Are risks related to such activities evaluated (risk assessment) ?

RC

M12.8

Are critical job skills required to carry out such activities defined, provided and
supported ?

M12.9

Is a process in place to continuously reduce the level of risk ?

M12.10

Is safe behaviour supported by networks and interactive work teams ?

M12.11

Are specific techniques employed to reinforce safe behaviour, improve


awareness and reduce mistakes ?

RC

Rules and Procedures


M12.12

SI

Are rules and procedures documented ?


Do they provide thorough information of :

M12.13

- hazards in the workplace ?

SI

M12.14

- how to control them ?

SI
SI

M12.15

Are rules and procedures updated to incorporate new technologies ?

M12.16

Are rules and procedures known to employees ?

M12.17

Are rules and procedures communicated before beginning the assigned job ?

M12.18

Do rules and procedures cover emergency situations as well as regular


operations ?

M12.19

Are deviations carefully considered, authorised and documented before taking


place ?

M12.20

Is knowledge of rules and procedures and compliance with them regularly


verified ?

M12.21

Do operating procedures/instructions stress the need for the correct safety


procedures and attitudes to be adopted at all times?

SI

Management
Rev. CDI-T, 1/12

Page 40
(C) 2012 Chemical Distribution Institute

SI

RC

Chapter M12
Question

PERSONNEL SAFETY

M12.22

Is there a requirement for the supervisor to brief operators before the intended
operation is carried out?

Yes

No

N/A Cat. BLC RC


I

Are there up-to-date written procedures for:


M12.23

- reviewing, updating and approval of operating procedures?

SI

M12.24

- reporting equipment defects?

SI

M12.25

- rectifying equipment defects?

SI

M12.26

- programmed equipment tests?

SI

M12.27

- planned maintenance programme?

SI

M12.28

- inspection, testing and certification of tanks and related pipe work?

SI

M12.29

- programmed testing of hoses?

SI

M12.30

- compliance of facilities with statutory requirements at all times?

SI

M12.31

- emergency response?

SI

M12.32

- evacuation plans and drills?

SI

Are there comprehensive procedures at the terminal covering work permit


requirements, to ensure the safety of:
M12.33

- hot work?

SI

M12.34

- cold work?

SI

M12.35

- work on electrical equipment?

SI

M12.36

- entry into enclosed spaces?

SI

M12.37

- scaffolding?

SI

M12.38

- digging?

SI

M12.39

- intentional breaking of containment ?

SI

M12.40

- working in the vicinity of inerted tanks, with open tank appendages ?

SI

M12.41

- work on pressure vessels ?

SI

M12.42
M12.43

Are the above listed operations only carried out after a specific permit has been
issued?
Is the permit issued by an authorised person?

Does the permit clearly specify:


M12.44

Management
Rev. CDI-T, 1/12

- the particular item of equipment or area involved?

Page 41
(C) 2012 Chemical Distribution Institute

Chapter M12
PERSONNEL SAFETY

Question

Yes

No

N/A Cat. BLC RC

M12.45

- the scope of the permitted work?

M12.46

- the equipment required to do the job properly?

M12.47

- the foreseeable hazards and the precautions to be adopted in order to


execute the work safely?

M12.48

- the Personal Protection Equipment to be used?

M12.49

- the necessary steps to prepare the equipment or area for the intended
work?

M12.50

- its period of validity?

M12.51

Are at least 2 signed copies made of each permit, one for the issuer and one
available at the location ?

M12.52

Is a copy of all work permits retained for inspection?

M12.53

Does the layout of the permit include a check list of all the conditions to be met
before the permit can be used?

Does either the terminal manager or his deputy:


M12.54

- ensure that the job in progress is periodically inspected?

M12.55

- accept the job when finished and endorse the permit accordingly?

Entry into Confined Spaces


M12.56

Does the permit clearly show whether entry into the enclosed space can be
made with or without breathing apparatus?

M12.57

If breathing apparatus is not required, does the permit indicate how an adequate
supply of air is to be maintained?

Before issuing the permit, does the issuer:


M12.58

- ensure that the piece of equipment to be entered is withdrawn from service


and isolated by positive disconnection or blanks?

M12.59

- set down the requirements for cleaning and purging and check that they
are properly satisfied?

M12.60

- make sure that relevant tests are conducted of the atmosphere inside?

M12.61

- ensure that an adequate supply of breathing air is available to testers and


workers charged with preparing the equipment for entry?

M12.62

- carry out a physical check of the work site to ensure that specific
precautions have been taken ?

Hot Work Permit


M12.63

Management
Rev. CDI-T, 1/12

Is a hot work permit issued to perform work involving flames or high enough
temperatures to ignite flammable or combustible material?

Page 42
(C) 2012 Chemical Distribution Institute

Chapter M12
PERSONNEL SAFETY

Question

Yes

No

N/A Cat. BLC RC

Before issuing the permit, does the issuer satisfy himself that:
M12.64

- the work location is gas free?

M12.65

- piping is isolated by positive disconnection with blinds?

M12.66

- adequate precautions are taken to prevent ignition of flammable and


combustible material?

M12.67

- adequate precautions are taken to contain all sparks from welding and
cutting to prevent ignition of any ground contamination ?

M12.68

- all sewers, manholes or catch basins in the vicinity of the work area are
covered?

M12.69

- catch basins with traps are continuously flushed with water?

M12.70

Are tests for possible flammable vapour concentrations made by a trained


person using a combustible gas indicator before hot work is started on any
equipment or container, even though such equipment has been steamed,
flushed or otherwise cleaned?

M12.71

Are periodic tests made to make sure that the work area remains safe
during hot work?

Smoking
M12.72

Are there dedicated areas where smoking is allowed?

M12.73

Are no-smoking areas clearly signposted?

M12.74

Are checks conducted to make sure that smoking material is not introduced in
no-smoking areas?

SI

Personal Protection Equipment (PPE)


M12.75
M12.76

Is there a procedure defining what safety equipment and protective clothing has
to be used and under what circumstances?
Does the procedure specifically designate where and when lifejackets
should be worn ?

SI

SI

SI

M12.77

Is the procedure consistent with the protection required in the Safety Data Sheet
for the products involved?

M12.78

Is all identified PPE in sufficient supply ?

M12.79

Are warning signs posted in areas where PPE has to be worn, indicating what
PPE is required?

Are the following items of PPE specified for use throughout the terminal:
M12.80

- hard hat?

M12.81

- safety shoes?

Management
Rev. CDI-T, 1/12

Page 43
(C) 2012 Chemical Distribution Institute

Chapter M12
PERSONNEL SAFETY

Question

M12.82
M12.83
M12.84

Yes

No

N/A Cat. BLC RC

- overall clothing with long sleeves?


- overall clothing is both fire retardant and anti-static ?
- safety spectacles (with side protection) or goggles?

I
I

Is special PPE provided for critical products and operations:


M12.85

- self contained breathing apparatus ?

M12.86

- filter mask ?

M12.87

- boots ?

M12.88

- full face protection shield ?

M12.89

- chemical suit ?

M12.90

- protective gloves?

Are employee responsibilities assigned for:


M12.91
M12.92

SI

- specifying the PPE required?


- are the persons trained in Occupational (Industrial) Safety ?

SI

M12.93

- procurement of PPE ?

SI

M12.94

- maintenance checks of PPE ?

SI

M12.95

- training persons in the use and storage of PPE ?

SI

Is there evidence to support:


M12.96

- employees are trained in the use, limitations and care of PPE ?

SI

M12.97

- regular maintenance checks on PPE are completed to ensure it is


maintained in good order ?

SI

M12.98

Is there a procedure in place to ensure that visitors are made aware of health
and safety hazards?

SI

M12.99

Does the procedure require that visitors wear the appropriate PPE for the
work site ?

SI

M12.100 Are caution signs used to warn against potential immediate hazards, where they
exist?

M12.101

Are caution signs visible, free from obstruction and legible ?

M12.102

Are cautions signs in the local language and English, or of the pictorial type ?

Warning Signs

M12.103 Are emergency procedures posted in each work area for raising alarm and
summoning assistance ?

Management
Rev. CDI-T, 1/12

Page 44
(C) 2012 Chemical Distribution Institute

Chapter M13
OCCUPATIONAL HEALTH

Question

Yes

No

N/A Cat. BLC RC

Health Hazard Identification


M13.1

Have all tasks been examined to identify and evaluate all occupational health
hazards ?

SI

RC

RC

Hazardous Products Information


M13.2

Does the terminal have all the necessary product data and reference codes for
products transported and/or handled ?
Does this data include :

M13.3

- product incompatibility with other products or materials ?

M13.4

- personal protection equipment ?

M13.5

- emergency procedures on over-exposure ?

Control of Health Hazards


Are potential adverse effects on health prevented by (in order of precedence):
M13.6

- engineering the risk out ?

M13.7

- enforcing effective procedures ?

M13.8

- enforcing the use of PPE ?

M13.9

Is a review of the health hazard carried out before the first receipt of any new
chemical ?

SI

M13.10

Is this review carried out by the safety coordinator or other competent


person?

SI

M13.11

Are there written procedures for the handling of all products ?

SI

M13.12

Are there written procedures for the safe handling and disposal of waste
resulting from interfaces, line cleaning operations, tank cleaning and spills?

SI

Are the following items in place to respond to product releases :


M13.13

- emergency alarms ?

SI

M13.14

- emergency procedures ?

SI

M13.15

- clean-up materials ?

SI

M13.16

Are records maintained of chemical substances stored and used for the
company's operations ?

Medical Examination and Monitoring


M13.17

Are pre-placement medical examinations carried out ?

SI

M13.18

Are medical examinations on personnel carried out to check on exposure to


critical products ?

SI

Management
Rev. CDI-T, 1/12

Page 45
(C) 2012 Chemical Distribution Institute

Chapter M13
Question

OCCUPATIONAL HEALTH

M13.19

Is there a regular monitoring programme for areas where health hazards do


exist, especially during transfer operations, to measure the exposures and verify
that the hazards are being controlled at a safe level ?

SI

M13.20

Is there a program in place to monitor operator exposure to products ?

SI

M13.21

Are records maintained of each employee's exposure to identified chemical,


biological or physical agents ?

SI

M13.22

Are records reviewed and actions taken to modify examination and monitoring
programs as found necessary?

SI

Yes

No

N/A Cat. BLC RC

Health Care Programme


M13.23
M13.24
M13.25

Is there a procedure for obtaining medical attention ?


Is it reviewed with the medical adviser at least every year ?
Is there a dedicated first aid treatment room at the terminal ?

SI

SI

M13.26

Is it clearly signposted ?

M13.27

Is it in a safe location ?

SI

SI

M13.28
M13.29
M13.30
M13.31

Are there sufficient first aid kits at critical locations at the terminal?
Are they also clearly signposted ?
Are showers and eye-washers located in the vicinity of cargo handling interface
areas and clearly signposted ?
Do they trigger an alarm ?

M13.32

Do at least two persons per shift hold a current first aid certificate, including
resuscitation (MTM) ?

M13.33

Has the advice of a medical authority been obtained to ensure that equipment
and materials in the first aid unit contain additional items required for specific
hazards ?

Management
Rev. CDI-T, 1/12

Page 46
(C) 2012 Chemical Distribution Institute

Chapter M14
ENVIRONMENTAL PROTECTION

Question

Yes

No

N/A Cat. BLC RC

Policy and Standards


M14.1

Are annual objectives for performance in the environmental protection


programme established for the Terminal ?

RC

M14.2

Does the staff include persons technically competent and appropriately licensed
and/or certified in environmental protection ?

M14.3

Is there an employee awareness programme ?

M14.4

Is there a community awareness programme ?

RC

General Procedures
M14.5

Are environmental reviews made prior to the introduction of new products to


stored at the Terminal ?

RC

M14.6

Are environmental reviews made for new facility design and process, and for
design changes in existing facilities ?

RC

M14.7

Do routine and emergency shut-down procedures define specific steps to be


taken to ensure proper environmental safeguards ?

SI

M14.8

Do incident investigations include environmental impact ?

M14.9

Do these also include financial liability assessments ?

RC

Waste Management
M14.10

Are there agreed arrangements with the local statutory authorities for the
disposal of waste (liquid and solid) ?

RC

M14.11

Are waste disposal records maintained as required by legislation ?

RC

M14.12

Are waste treatment activities and quantities treated documented ?

RC

M14.13

Are wastes disposed of off-site, covered by contract or letter of agreement


which specifies the mode of disposal, liabilities and responsibilities ?

RC

SI

RC

RC

SI

RC

M14.14

Are these contracts regularly reviewed for products handled ?

M14.15

Is a waste reduction programme in place which specifies goals and objectives ?

M14.16

Is a hazard review conducted for the sewer system which may contain
flammable, reactive or toxic materials ?
Spill Prevention and Response

M14.17

Has a survey been made within the past two years to identify the need for spill
prevention and response methods and equipment ?

M14.18

Have response systems been put in place for on-site spills (storage, loading,
unloading, drumming) ?

M14.19

Have response systems been put in place for off-site spills ?

M14.20

Are fire water retention needs calculated and considered in the spill response
plan ?

SI

Management
Rev. CDI-T, 1/12

Page 47
(C) 2012 Chemical Distribution Institute

Chapter M14
Question

ENVIRONMENTAL PROTECTION

Yes

No

N/A Cat. BLC RC

Air Quality Management


M14.21

Are all emission points defined and evaluated on quantity ?

M14.22

Are emissions to the atmosphere above regulated levels documented and


investigated ?

M14.23

Are plans defined to reduce the emission to atmosphere ?

SI

M14.24

Are there written procedures to investigate/respond to complaints by employees


or the public of odours and other emissions ?

SI

M14.25

Is there an emission control strategy for the facility, including an emission target
?

SI

M14.26

Is the emission control target set voluntarily ?

SI

M14.27

Is the emission control target included in the terminal operating permit ?

SI

M14.28

Are the emission control targets based on national law/agreements ?

SI

M14.29

Have air-inventories been done for governmental agencies ?

SI

M14.30

Are non-regulatory emission checks carried out?

Water Quality and Quantity Management


M14.31
M14.32

Are piping and sewer plans available for the Terminal water and effluent lines ?

I
I

Are piping and sewer plans up-to-date ?

SI

M14.33

Are drain valves only allowed to be opened by authorised personnel ?

M14.34

Are water discharges monitored for pollutants ?

M14.35

Are water discharges and pollution measurements documented as required by


applicable legislation ?

M14.36

Is there an ongoing effort to improve the control of pollutant discharges ?

M14.37

Are regular controls implemented to measure ground water contamination and


migration ?

Management
Rev. CDI-T, 1/12

Page 48
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RC

Chapter M15
SECURITY

Question

Yes

No

N/A Cat. BLC RC

Security Standards and Procedures


M15.1

Does the terminal, as a Port Facility, have an approved ISPS Security Plan ?

RC

M15.2

Does the terminal have a designated Facility Security Officer (FSO) ?

RC

M15.3

Does the company security policy emphasise to their staff the importance of
protecting people, property, and operational practices against loss by intentional
destruction or theft ?

RC

M15.4

Are analysis of threats, vulnerabilities and consequences conducted ?

SI

RC

M15.5

Is the terminal manned 24 hours or is equivalent security achieved by other


means ?

SI

M15.6

Are security personnel direct employees of the company ?

SI

Security Organisation/Administration
I

M15.7

Is there a direct access to senior management on security matters?

M15.8

Is there regular contact with the relevant authorities to plan for assistance on
security matters?

SI

M15.9

Is there an exchange of communication and dialogue on appropriate security


issues with employees, customers, suppliers, communities and mutual aid
partners?

SI

RC
B

RC

Access Control
M15.10

Is there a system to monitor entry and movement of: people and vehicles to the
Terminal as a security measure ?

M15.11

Is the allotment and duplication of keys to buildings, vehicles and areas


controlled ?

M15.12

Is the Terminal fenced with gates which are closed and locked when not
required to be open ?

Data Security
M15.13

Is there a system to protect against illegal access to computer data and systems
?

SI

M15.14

Is there a system to prevent the loss of computer data ?

SI

M15.15

Is there a virus protection system installed ?

SI

M15.16

Are back-ups of computer data stored in a safe place remote from the location
where such data is processed ?

SI

M15.17

Is there a system in place to protect computer information on customers and


products?

SI

Security Inspections
M15.18

Are inspections of facilities and operations made to verify compliance with


security standards at least every 6 months ?

SI

M15.19

Are checklists used to guide security inspections ?

SI

Management
Rev. CDI-T, 1/12

Page 49
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Question

Guidance Notes
Chapter M0
GENERAL INFORMATION

This section should be completed before the inspection takes place and the pages presented
to the inspector on arrival. Once entered to the database, this section remains open and can
be updated at any time by the terminal management.
M0.7

This is the e-mail of the person who will receive notification of the report being available on the
database, the report number and security code.

M0.9

Terminal/General Manager refers to the person with overall responsibility for the terminal.

Management
Rev. CDI-T, 1/12

GN Page 1
(C) 2012 Chemical Distribution Institute

Question

Guidance Notes
Chapter M0
GENERAL INFORMATION

This section should be completed before the inspection takes place and the pages presented
to the inspector on arrival. Once entered to the database, this section remains open and can
be updated at any time by the terminal management.

Management
Rev. CDI-T, 1/12

GN Page 2
(C) 2012 Chemical Distribution Institute

Question

Guidance Notes
Chapter M0
GENERAL INFORMATION

This section should be completed before the inspection takes place and the pages presented
to the inspector on arrival. Once entered to the database, this section remains open and can
be updated at any time by the terminal management.

Management
Rev. CDI-T, 1/12

GN Page 3
(C) 2012 Chemical Distribution Institute

Question

Guidance Notes
Chapter M0
GENERAL INFORMATION

This section should be completed before the inspection takes place and the pages presented
to the inspector on arrival. Once entered to the database, this section remains open and can
be updated at any time by the terminal management.

Management
Rev. CDI-T, 1/12

GN Page 4
(C) 2012 Chemical Distribution Institute

Question

Guidance Notes
Chapter M0
GENERAL INFORMATION

This section should be completed before the inspection takes place and the pages presented
to the inspector on arrival. Once entered to the database, this section remains open and can
be updated at any time by the terminal management.

Management
Rev. CDI-T, 1/12

GN Page 5
(C) 2012 Chemical Distribution Institute

Guidance Notes
Chapter M1
MANAGEMENT RESPONSIBILITY

Question

RCMS Definition: Stakeholders


Person or persons impacted or potentially impacted by the organization's operations. These may
include employees, stockholders, neighbours, emergency responders, other industries, competitors,
commercial partners, public at large, NGOs, regulators, and anyone else with a personal stake in the
organization's operations.
M1.1

The Quality Assurance System, adopted by the Terminal must be documented. The Inspector should
satisfy himself that the scope of the certification covers all relevant processes and that the depth of
the system is adequate. The QAS should, as a minimum, comply with the requirements of the ISO
9000 series.

M1.2-17

Policy statements maybe separate or combined into a single document. The policy statement must be
clear and unambiguous concerning management's commitment to the quality of the operations and
services, the safety of all operations, the health of the employees, the protection of the environment,
and the security of the terminal, thereby meeting the customer's requirements at all times.

The policy statement should be signed by the CEO on the site or by the managing director of the
company. The overall responsibility for quality and HSE&S rests at the top of the company and has to
remain there.
The policy should refer to all employee's responsibility for quality and HSE&S and ensure that
customers' requirement's are met
The policy should refer to customers' requirements.
There should be a clear statement that management seeks and encourages involvement and
commitment to the company's quality and HSE&S programmes and objectives.
The policy should be used by management in a positive manner. It should be contained in the
appropriate manuals, displayed in appropriate places and be seen clearly as a directive to all
employees. Inspectors should verify its presence in different places. Check the name and date to
determine that the policy has been signed by the acting CEO. within the last 2 years. Inspectors are
not required to examine the contents of the security plan.
M1.16

Reference Question M3.37

M1.17

It is not a requirement for the policy statement to be renewed every two years, but evidence should be
sought that the statement has been reviewed.

M1.18

The inspector should assess the documented objectives and targets against the RC/HSE&S policy
statement(s) ?

M1.19

Evidence should be sought of systems in place to assess stakeholder perspectives of the operations
taking place.

Management
Rev. CDI-T, 1/12

GN Page 6
(C) 2012 Chemical Distribution Institute

Question

Guidance Notes
Chapter M1
MANAGEMENT RESPONSIBILITY

M1.24

Evidence should be sought from correspondence files and response to circulars, satisfaction surveys
and polls with stakeholders.

M1.25, 26,
31, 32, 33

These questions only applicable to terminals applying Responsible Care principles.

M1.26

Evidence should be sought from RC/HSE circulars and annual reports.

M1.27-29

Evidence may be sought in public awareness programs, M14.4 and M15.9

M1.30

Evidence should be sought from the minutes of working groups of industry, regulatory and community
bodies.

M1.31

Evidence should be sought from promotional events and literature, and correspondence with service
providers.

M1.32-33

Reference questions seek evidence from training courses and resource allocations.

M1.34-47

This section combines two different responsibilities. A separate answer should be given for each.
The company should have a Quality and HSE&S Assurance co-ordinator. In a large company these
are full time jobs but in a smaller company these jobs may be part of another job. The function may
not have these particular titles. Others are : Safety Manager, Quality Manager etc.
The co-ordinator(s) must report directly to a senior manager on quality and HSE&S, although they
may report to a lower level on other duties.
The proportion of time spent on quality HSE&S matters will vary with the size of the company and its
variety in operations. Inspectors should consider this, at the end of the audit.

Management
Rev. CDI-T, 1/12

GN Page 7
(C) 2012 Chemical Distribution Institute

Guidance Notes
Chapter M1
MANAGEMENT RESPONSIBILITY

Question

M1.34-47

This section combines two different responsibilities. A separate answer should be given for each.
The company should have a Quality and HSE&S Assurance co-ordinator. In a large company these
are full time jobs but in a smaller company these jobs may be part of another job. The function may
not have these particular titles. Others are : Safety Manager, Quality Manager etc.
The co-ordinator(s) must report directly to a senior manager on quality and HSE&S, although they
may report to a lower level on other duties.
The proportion of time spent on quality HSE&S matters will vary with the size of the company and its
variety in operations. Inspectors should consider this, at the end of the audit.

M1.41

By reading the job descriptions or quality and HSE&S manuals the Inspector should establish
answers to this question. Inspectors are not required to examine the contents of the security plan.

M1.42-43

Evidence of these contacts should be established by sighting correspondence.

M1.44

Reference questions M1.19 - 22

M1.45

Reference questions M1.19 - 22

M1.48

There should be an organisation chart for the terminal showing individual's job titles and to whom they
are responsible. These titles should be generally descriptive of the work carried out.

M1.49

Additionally each individual should have his responsibilities for quality and HSE&S clearly defined in a
document which can be audited.

M1.51

Look for documentary evidence that assessments are carried out annually.

M1.52

Evidence should be sought the verify the involvement of senior management with day to day
RC/HSE&S initiatives i.e. participation in meetings, training, promotion, signatures.

M1.53 - 54

Evidence should be sought from the minutes of management reviews.

M1.55

Inspectors should ask to see agenda's and minutes of these meetings or meetings where these items
are covered to verify the answers to these questions. It should be accepted that parts of these
minutes may be confidential and hence covered up but it should be possible to see if the item was
discussed at length.

M1.56 - 60

Inspectors should seek documented evidence.

Management
Rev. CDI-T, 1/12

GN Page 8
(C) 2012 Chemical Distribution Institute

Question

Guidance Notes
Chapter M1
MANAGEMENT RESPONSIBILITY

M1.56 - 60

Inspectors should seek documented evidence.

M1.62

These external audits refer to 3rd party audits (customer audits, CDI-T Inspections, Government, etc)
with corrective actions, responsible persons, improvement plans, etc.

M1.65

Ask to see established plans to rectify deficiencies.

M1.66

Inspectors should ask to see documented evidence of these meetings (minutes / actions).

M1.67

Ask what topics have recently been provided for meetings.

M1.68

Inspectors should ask for documented evidence of these meetings.

M1.69 & 70

Inspect minutes and look for reference to earlier minutes and action items. Actions may be addressed
in writing between meetings.

M1.71

Determine from minutes whether this subject is adequately reviewed on both quality and HSE&S.

M1.72

RC/HSE reviews should be examined for evidence to verify that resources allocated are sufficient to
meet to objectives and targets.

M1.73-76

Employees should be made aware of the consequences of poor job performance, at all levels, on
other employees, on customer satisfaction, costs and economic well-being of the organisation.
Bulletin boards, meetings, training, publications and awards are effective ways of promoting quality
and HSE&S attitudes and should be given due prominence.

M1.73 & 74

Consider quality and HSE&S separately.

M1.75 & 76

Consider quality and HSE&S separately.

Management
Rev. CDI-T, 1/12

GN Page 9
(C) 2012 Chemical Distribution Institute

Question

Guidance Notes
Chapter M1
MANAGEMENT RESPONSIBILITY

M1.78 & 79

Consider quality and HSE&S separately.

M1.78-84

For effective control of quality and HSE&S it is necessary to audit each stage of the management
system. The internal company audits can be carried out by members of the staff not directly involved
in the operation. Inspectors should look for a written audit plan which may be included in the quality
HSE&S manuals. A detailed audit system is required. A document, detailing the scope, frequency and
responsibility for such audits must be available for inspection by the Inspector. Inspectors are not
required to examine the contents of the security plan.

M1.85

There should be a written procedure defining the Management Of Change process. The process
should be inclusive of procedural, management, product, technical and legislation changes.

M1.96

Evidence should be sought from written risk assessment exercises for each area.

M1.96 - 121 The organization shall have a system to identify and evaluate potential HSE&S hazards and to
assess and prioritise the associated risks. Products and processes encompasses equipment,
products stored and operations.

Management
Rev. CDI-T, 1/12

GN Page 10
(C) 2012 Chemical Distribution Institute

Question

Guidance Notes
Chapter M1
MANAGEMENT RESPONSIBILITY

M1.96 - 121 The organization shall have a system to identify and evaluate potential HSE&S hazards and to
assess and prioritise the associated risks. Products and processes encompasses equipment,
products stored and operations.
M1.97

Technical information as applicable to plant, equipment and products stored.

M1.111 &
112

Evidence should be sought from the Management Review documentation.

M1.113 117

Each should be considered separately.

Management
Rev. CDI-T, 1/12

GN Page 11
(C) 2012 Chemical Distribution Institute

Question

Guidance Notes
Chapter M2
TRAINING

All employees, trainees and interns should receive induction training to orientate them to the
Company policies and basic quality and HSE&S procedures.
All employees are expected to have formal training in subjects related to their job. It is expected that
employees attend regular refresher courses as defined in the training program..
Training is required whenever enhanced or additional skills are needed to support a new or changed
work activity.
M2.1-2

To identify training needs, a list of the tasks and/or job description carried out by the individual is
necessary. The inventory of tasks, also required in establishing safe working practices, is an
important part of defining the needs of all operators.

M2.1

Inspectors should examine the inventory to establish its completeness and that it is being used to
identify the training requirements.

M2.2

Look for documentary evidence of these reviews.

M2.4 - 6

Check against national training legislation. From the inventory tasks critical to HSE&S and quality can
be identified and training concentrated on these areas. Check that critical tasks are identified.

M2.9

The audit must be in a written form and available for the Inspector to read. The audit should be
carried out at least every two years.

M2.10

The audit must be in a written form and available for the Inspector to read. The audit should be
carried out at least every two years.

M2.11

Check personnel or training records and attendance lists for completeness.

M2.12

Refresher training should be repeated at least every two years. Look for documented evidence.
Criteria for refresher training should be documented.

M2.14

Evidence should be sought that managers undertake regular knowledge and skills updating.

M2.15-18

The Inspector should review lesson plans and hand-outs in order to satisfy him/herself that each
individual subject is covered.

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Question

Guidance Notes
Chapter M2
TRAINING

M2.19-20

It is important that these individuals are trained by a recognised (outside) organisation. The Inspector
should verify this by looking at the syllabus for the courses to determine that these courses are of an
acceptable level/contents.

M2.21-29

This includes all persons involved in operations and maintenance functions.

M2.21-29

Operations training should be reflective of the operational facilities of the terminal, e.g.
loading/unloading of ships, trucks, rail cars, etc. The inspector should verify that each operational
activity is addressed.

M2.29

Check from training material and training records.

M2.30

Tests of knowledge are the best way of establishing the effectiveness of the training. The tests may
be of a practical nature and assessed by a person other than the trainer.

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Question

Guidance Notes
Chapter M3
QUALITY MANAGEMENT SYSTEM

Companies holding a valid ISO9000 series or equivalent quality certificate will be in compliance with
Chapter M3. However evidence should be sought for compliance with questions M3.21, M3.22,
M3.23, M3.24 and M3.32.

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Question

Guidance Notes
Chapter M3
QUALITY MANAGEMENT SYSTEM

Companies holding a valid ISO9000 series or equivalent quality certificate will be in compliance with
Chapter M3. However evidence should be sought for compliance with questions M3.21, M3.22,
M3.23, M3.24 and M3.32.

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Question

Guidance Notes
Chapter M3
QUALITY MANAGEMENT SYSTEM

Companies holding a valid ISO9000 series or equivalent quality certificate will be in compliance with
Chapter M3. However evidence should be sought for compliance with questions M3.21, M3.22,
M3.23, M3.24 and M3.32.

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Question

Guidance Notes
Chapter M4
THE SUPPLIER OF GOODS AND SERVICES

The procurement of products or services should be given the same level of planning and control as
internal activities as they may be vital elements in the delivery of the proper tank storage service.
M4.1

Survey and criteria should be documented.

M4.3

Look for documented evidence and signatures within a supllier's file.

M4.4

Meeting should take place at least every six months and be supported by documented evidence.

M4.5

Examples should be taken at random and checked. Look for evidence that checks are carried out.

M4.6

Check relevant review documentation for a supplier chosen at random.

M4.7

Ask the Quality Assurance Co-ordinator if suppliers records have been examined and look for
external audit reports of suppliers.

M4.8

Ask the Quality Assurance Co-ordinator. Verify from an example.

M4.9 - 11

Contracting activities might include specialist activities like tank cleaning and maintenance, waste
treatment, the loading and securing of drums in containers etc.

M4.9

The system for controlling contractors must be as detailed as is required for own staff or refer to
requirements for own staff.

M4.10

Standards for contracting should be documented and form part of the service contract. Verify by
inspecting current service contracts.

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Guidance Notes
Chapter M5
THE CUSTOMER

Question

A quality service meets agreed customer (purchaser) requirements at all times. Ideally such
requirements should be explicitly defined in the contract. In practice some of them are implicit or only
generally defined.
M5.1

Standard contracts should be in writing. Inspectors should check copy only without examining details.

M5.3 - 8

Look for evidence of reviews taking place.

M5.3

Check if review procedure is in place and that signs of approval are given by each individual function.

M5.4

Check for approval signatures.

M5.5

Look for appropriate faxes or telexes.

M5.6

Procedure should require all contracts to be reviewed regularly.

M5.7

Look for procedure and related correspondence and verify on a recent deviation from a contract.

M5.8

Verify from meeting schedule or visit reports.

M5.9

Ask to see the procedure for obtaining all required info.

M5.10 - 14

These must be specific to the product of the customer or manufacturer. Generic documents are not to
be accepted. Verify each point from available documents.

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Guidance Notes
Chapter M6
PERSONNEL

Question

The most important resource in any organisation is that of the individual people involved.
Management should provide a work environment that fosters excellence and a stable and secure
work relationship. See also Training and Promotion of Quality Attitudes.
The confidential nature of individual records must be respected and therefore the Inspector may have
to rely on the personal assurance of the Personnel Manager that such documents exist in the files of
individuals.
M6.2, M6.13, M6.14, M6.15 and M6.16 may only apply to the level of site foremen and above.
M6.1-3

Profile should be documented. In respect of 'conduct and reliability', there should have been contact
with previous employers a check on the individual's employment history.

M6.4-9

Look for documented evidence.

M6.10-12

There should be a written selection policy for temporary personnel as well.

M6.13-15

Personal objectives and goals should be agreed with the supervisor and recorded once a year. The
employee should have a thorough understanding of his goals and be empowered to substantially
contribute to their achievement. Performance against these goals should be reviewed with the
supervisor on a yearly basis.

M6.16

The Inspector should review the company system to administer salaries and other forms of
recognition and check that it is tied to an element of merit.

M6.17

Career planning is a necessary component of an overall approach to quality. Each employee should
be viewed as having a career within the organisation; people are more likely to take an innovative
approach when they know that they have a long-term relationship with the organisation. Career
planning documents should be available.

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Guidance Notes
Chapter M6
PERSONNEL

Question

M6.18

The conditions of employment should be given in writing to all employees.

M6.19

The company policy on prohibiting the use of drugs and alcohol should be communicated in writing.

M6.20

The disciplinary procedure should be a written one and communicated to all employees. Verify by
asking a sample of employees the content of this policy.

M6.25

Manning reviews should consider both operational and non-operational periods.

M6.21 & 22

Regular communication should be a feature of all levels of the management. As well as frequent
informal contacts between senior management and other personnel there should also be more formal
briefings from time to time on personal performance and the working together with direct manager or
supervisor.

M6.21

Ask supervisors and employees.

M6.22

Planned personal contacts will be more effective when records are made and follow-up actions
agreed upon can be checked on progress.

M6.23

Procedure and suggestions/proposals should be documented.

M6.25-28

These reviews must include manning of the jetties and berths.

M6.30

The N/A option on this question can only be applied on terminals operating a one shift system e.g.
9am to 5pm operation.

M6.30 & 31

The hand-over of information of ongoing operations should be adequately documented to facilitate


this process. It should be clear for the organisation how and when responsibilities are handed over.
Look for documented evidence that this process is carried out in a structured way.

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Question

Guidance Notes
Chapter M7
OPERATIONS

M7.1

It should be expected that tasks for all operators' jobs would be defined and those critical to HSE&S
and quality identified. This job description would be the same as the one required in M2.1

M7.3

Operating instructions should be readily available during all hours that the Terminal is operating.
Check for location.

M7.4 - 39

Terminals and Inspectors should be aware that these functions may be performed by third parties and
instructions/documentary evidence should support this. These functions may include the use of
portable equipment.

M7.10

Tank operation refers to non-transfer functions such as: heating, circulation, mixing, etc.

M7.24

Be aware testing and inspection may be carried out by third parties, this should be specified in the
procedures.

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Question

Guidance Notes
Chapter M7
OPERATIONS

M7.31 & 32

These questions refer to both ship and terminal operations.

M7.38

These instructions should also identify the circumstances when cargo operations should be shut
down immediately, (Ref: TB2.24).

M7.40-43

Procedure or system should be documented.

M7.41

Check procedure and how it is implemented in practice for a recent change in operating instructions.

M7.42

Changes in procedures should be effectively communicated to all levels in the Operations


Department. Check how this is implemented for a recent change in operating instructions.

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Question

Guidance Notes
Chapter M7
OPERATIONS

M7.54 - 59

Planning is a key element in the reduction of turnaround times. Proper planning means that ETA's are
checked with the customer and that operations are geared according to ETA's. Make random check
that each activity is planned accordingly.

M7.61

Vessels handling multiple cargoes require more detailed planning. Check planning documents for
evidence that both line-ups and handling sequences are systematically planned before arrival of
these vessels.

M7.62

Comprehensive planning can only be when vessel (or their representative) and terminal have jointly
agreed loading/discharging arrangements prior to arrival. Select a vessel at random and look for
documented evidence (fax- or telex messages with vessel or agent).

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Question

M7.67

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Guidance Notes
Chapter M7
OPERATIONS

Reference ISGOTT Ship/shore safety check list.

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Question

Guidance Notes
Chapter M7
OPERATIONS

M7.82

These responsibilities should extend to port and approach channels which may limit the operation of
the terminal.

M7.83

The inspector should examine recent records.

M7.87

The inspector should establish if a process is in place to ensure that, where required, pilotage
services are available to the vessels.

M7.89

The inspector should establish if a process is in place to ensure that, where required, adequate tug
services are available to the vessels.

M7.92 - 103 In this section, N/A answer types can only be used when no board to board transfers take place at the
terminal.

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Guidance Notes
Chapter M7
OPERATIONS

Question

M7.92 - 103 In this section, N/A answer types can only be used when no board to board transfers take place at the
terminal.
M7.92

Check in permits if operation is allowed for specific product. Inspectors should be aware that some
authorities simply require transfer operations be reported and do not issue an authorisation. In these
cases the question is to be answered as a YES.

M7.93

The applicable transfer checklist (e.g. IMO/ADNR/OCIMF) should be completed and signed by a
loading master or his replacement and a responsible ship's officer. Terminal should also sign, as any
operation alongside a berth is also the responsibility of that terminal.

M7.94

Verify if written agreement is available for each vessel handled and signed by both terminal's and
vessel's representatives.

M7.101-102 Look for a written procedure on board each vessel signed by ship's and shore's representatives.
M7.103

Verify by checking procedure on vessel requiring pre-washing.

M7.104-110 This section refers to cross-fence pipeline transfer.


M7.104

Check planning documents.

M7.105

Communications should follow fixed patterns, with calls at regular intervals. Check communication
protocol or procedure.

M7.106

Emergency shut-down procedures should be well known; readily available and systems/equipment
checked prior to operations. Check by asking appropriate personnel.

M7.107

Look for a written evidence.

M7.108

Ask for available records/retention files.

M7.109-110 Look for appropriate procedures


M7.111-118 In this section, N/A answer types can only be used when no drumming takes place at the terminal.
M7.111

Check planning documents or procedures.

M7.112

Ask for available checklist at drumming plant.

M7.113

Look for records/retention files.

M7.114

Verify from procedures how this is carried out with respect to product, customer requirements,
national and international regulations.

M7.119

These safety instructions shall define responsibilities, safety clothing, maximum speed, emergency
procedure and response. This may be in written form or other formal method of instruction.

M7.121

The question refers to driver self loading only.

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Guidance Notes
Chapter M7
OPERATIONS

Question

M7.122

Check procedure and records. ''Operations'', refer to all modes of transportation.

M7.123

Check procedure and records.

M7.124-125 Turnaround times should be regularly monitored; delay causes analysed and appropriate actions
taken to prevent recurrence. Look for documented evidence.
M7.126

Management
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Regular Performance Monitoring may take the form of internal audits and/or customer surveys.

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Guidance Notes
Chapter M8
MAINTENANCE

Question

A quality tank storage service can be provided only by reliable equipment. This section seeks to
ensure that effective routine inspection and maintenance programmes are in place which require that
equipment is adequately serviced, lubricated and adjusted and otherwise maintained to manufactures'
recommendations to prevent abnormal wear (and tear) and to detect defects before they cause
accidents or breakdowns.
Abnormal wear, accidental damage and abuse detected through preventive maintenance inspections
will be investigated. Repair and replacement costs will be recorded and analysed as loss data.
Remedial and follow up actions will be taken as is done with other accidental loss.
M8.1

Preventive maintenance should be carried out on all moving equipment. This must be separate from
any regulatory inspections.

M8.2-21

Check the maintenance programme for inclusion of each item and verify that the item is serviced in
accordance with the programme.

M8.10 & 11

The questions refer to the entire systems.

M8.10

The question refers to the actual bottling machinery and not the cleaning or packing processes.

M8.11

The question refers to the actual drumming machinery inclusive of the belt system.

M8.13

This refers to marine loading arms and must extend to include, emergency release systems.

M8.15

This includes mooring facilities, fendering, cranes, hose hoists, cathodic protection system, etc.

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Guidance Notes
Chapter M8
MAINTENANCE

Question

M8.23

Critical instruments may be considered as those instruments used to monitor and to prevent
dangerous conditions developing, such as high level, high temperature, pressure build-up, vapour
product release, etc.

M8.27

Verify guide manual or requirements.

M8.28

Seek evidence from reports. This is intended as going further than the basic statutory requirements.

M8.29 - 34

Verify from records.

M8.35

Verify system and records kept.

M8.36

Check that replaced parts are noted in the records.

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Question

Guidance Notes
Chapter M8
MAINTENANCE

M8.43

Check records. It must be clear from these records that the reported conditions do not conform with
standards.

M8.44

Directive must be in writing by the highest responsible manager.

M8.45

Look for evidence from memos, reports etc. to the responsible management.

M8.46

Verify from procedure. Priorities must be clear.

M8.47

Service records are an effective means to establish the reliability of equipment. Inspect records and
see if they are established at regular intervals. Examples of major equipment may include: loading
arms, product pumps, compressors, boilers, etc.

M8.49

The word equipment may relate to pumps, tanks, pipelines, etc.

M8.51

This question refers to safety critical gauges.

M8.51 - 63

The frequency of testing should be stated in procedures and verified from test records. Frequency
may be dictated by manufactures or may be mandated by local authorities.

M8.53

This question refers to both fixed and portable detectors.

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Question

Guidance Notes
Chapter M8
MAINTENANCE

M8.64

This question refers to measuring equipment used for product transfer invoicing. Look for
documented evidence.

M8.65 - 74

This series of questions are applicable to critical safety and quantity measurement and shall include
both fixed and portable equipment. The frequency of testing should be stated in procedures and
verified from test records.

M8.69 & 70

The question refers to permanent / fixed equipment and not portable hydrometers.

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Question

Guidance Notes
Chapter M9
NON - CONFORMITY REPORTING ON QUALITY AND HSE&S

The quality of the service provided depend for a large part on how a company handles nonconformances and customers' complaints. Therefore data should be available at every phase of the
service quality loop from soliciting business through customer reaction and feedback. The collection
and analysis of this data indicate a means of improving the service before it becomes a major issue.

This chapter combines the reporting on both Quality and HSE&S. Some terminals may operate under
a combined Quality/HSE&S systems, providing a single procedure to satisfy the requirements of both.
M9.1-10

Inspect reporting procedure and verify on reporting forms.

M9.5

For example: immediately, within 24 hours, within one week.

M9.11-18

Look at reporting procedure. Verify each category on recent reporting forms.

M9.19-24

Look at reporting procedure and verify on reporting forms.

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Question

Guidance Notes
Chapter M9
NON - CONFORMITY REPORTING ON QUALITY AND HSE&S

M9.25 - 30

The procedure should detail the collecting of evidence to enable root cause analysis.

M9.31 & 32

Look at procedure and verify with report forms.

M9.33 & 34

Look at procedure and verify from reports on recent emergency.

M9.35 & 36

Look at procedure and verify on reports. Names and dates should be assigned for effective follow-up
actions.

M9.37 - 40

Inspect procedure and verify on reports.

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Question

Guidance Notes
Chapter M9
NON - CONFORMITY REPORTING ON QUALITY AND HSE&S

M9.41 - 44

Inspect record files.

M9.45

Reference Section M1, Risk Assessment.

M9.46 & 47

Look at records of meetings on records analysing.

M9.48 - 53

Inspect procedure and look for appropriate correspondence.

M9.53

Evidence should be sought from incident and accident investigation files and RC/HSE&S circulars.

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Question

Guidance Notes
Chapter M10
FALLBACK PLANS & EMERGENCY PREPAREDNESS

Even in the best controlled operation the unforeseen occurs from time to time. To cope with such
situations the terminal needs to have an effective fallback plan to cover failure of equipment or nonconforming products or service. Note this is not necessarily the same as an Emergency Plan .
M10.2 - 4

The liaison between the two companies should be close and regular. Effective quality planning should
be a reality. Look for evidence of this close contact for the situations indicated.

M10.5

Inspect to see if alternative delivery plans or fallback procedures are documented.

M10.6-9

Procedure should require names and after office phone numbers of both terminal's and customer's
key-contacts.

M10.7 - 10

Verify if procedures are in place for each of the four items mentioned; verify from documents or by
interviewing attendees.

M10.12 - 15 Each Terminal should have an Emergency Response Plan. This plan must be in writing and available
at all key locations. The plan should describe the various tasks for designated persons and their
replacements in all possible emergencies. Drills should be carried out regularly to check the plan and
adjustments should be made when required.
M10.14

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Compare with community plan.

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Question

Guidance Notes
Chapter M10
FALLBACK PLANS & EMERGENCY PREPAREDNESS

M10.17 - 25 Each required item should be clearly defined.


M10.18

Verify from response plans.

M10.26 & 27 Each emergency/drill should


reports/recommendations.

be

subject

M10.36

Check procedure and verify the job description.

M10.37

Verify from documentation and training records.

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to

an

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evaluation.

Check

from

evaluation

Question

Guidance Notes
Chapter M10
FALLBACK PLANS & EMERGENCY PREPAREDNESS

M10.38

Equipment is only reliable when regularly tested and inspected. Verify from reports/inspection tags.

M10.39

Verify by asking responsible person.

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Guidance Notes
Chapter M11
ADMINISTRATION

Question

M11.1-9

All nine items should be recorded and kept together for subsequent examination.

M11.8

These may be carried out by third party Inspectors.

M11.9

These may be issued by third party Inspectors.

M11.10

Verify from records.

M11.11

Look for procedure and verify from records on file.

M11.12

Inspect location of record storage and protection system.

M11.13

Verify from policy or standard.

M11.14

Insurance details may be included in the terminal company's General Conditions or may form part of
the contracts with individual customers.

M11.15-18

If not on the premises, these may be performed at the terminal company's centralised office and may
require copies to be provided for verification purposes.

M11.15

Check from sample taken at random.

M11.16

Verify from correspondence, minutes or contracts.

M11.17

An automatic or manual system that regularly checks payments on agreed periods must be in place.

M11.18

Evaluate procedure on recent settlement of discrepancy.

M11.19

Verify if written procedure exists.

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Guidance Notes
Chapter M11
ADMINISTRATION

Question

M11.26

These maybe specific audits or as a part of the QMS audit plan or reports and should take place at
intervals not exceding 12 months.

M11.27

Action plan should be in written form.

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Guidance Notes
Chapter M12
PERSONNEL SAFETY

Question

Prevention of injuries through focus on the human element and the people/work environment.
M12.1-5

The interrelation between the condition of the workplace and the personal behaviour at this workplace
is a key element in the prevention of injuries. A system should therefore be in place to optimise
safety at the workplace. Each of the five elements should be adequately documented in procedures.

M12.6

A documented safety analysis on the job description (see chapter M2) or operational procedures
should be provided.

M12.7

The risk analysis should be documented.

M12.8

Persons carrying out critical jobs should be thoroughly informed, trained and supported to minimise
the risks related to these jobs. Look for documented evidence and interview personnel.

M12.9

Look for documented evidence that a clear process is in place.

M12.10

Verify from meeting reports.

M12.11

Look for training programs, videos, etc, specific to terminal operations and verify by asking persons
involved.

M12.12

Look for documented evidence.

M12.13-14

Verify from documents

M12.15

Verify from recent updates.

M12.16

Look for distribution scheme and verify by asking employees involved.

M12.17

Look for safeguards in distribution scheme or on checklists that such material is communicated
before beginning the assigned job.

M12.18

Verify from documents.

M12.19

Look for documented procedures (Management of Change) on deviations. Be aware that procedures
at certain terminals may not allow deviations, in this case comment must be made and the question
answered NO.

M12.20

Verify from document review.

M12.21

The Inspector should select an operating procedure at random and check whether appropriate
emphasis is placed on the need to observe correct safety requirements and attitudes.

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Question

Guidance Notes
Chapter M12
PERSONNEL SAFETY

M12.22

Check if such requirement is endorsed in operating procedures.

M12.23-32

Procedures should be written in detail and describe who has particular responsibilities and the
standard of performance expected. Be aware for M12.28 and M12.29 testing and inspection may be
carried out by third parties, this should be specified in the procedures.

M12.33 - 41 The minimum requirements of each procedure should be listed to demonstrate justification of the term
'comprehensive'.
M12.39

The question refers to primary and secondary containment. E.g. tank, line, bund, etc.

M12.42

Check a procedure and recent case at random to verify compliance.

M12.43

Normally the terminal manager or his assistant.

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Guidance Notes
Chapter M12
PERSONNEL SAFETY

Question

M12.49

For example: isolating the tank, purging the line, disconnecting valves, etc.

M12.50

No working permit should be issued for longer than one working day

M12.51

A copy of the WP should be either displayed at or carried by the responsible person at the location.

M12.53

The layout should be similar to those shown in Appendices F and G to ISGOTT.

M12.54

This is relevant to jobs of short duration; in the case of longer jobs, signs of updating should be
evident on the permit.

M12.55

Check work permit for evidence of endorsement.

M12.56

Check a filled-in permit at random

M12.57

Acceptable alternatives include controlled compressed air, blower fan and trunking, exhaust or ejector
fan and trunking, extending to the bottom of the vessel.

M12.60

Relevant tests may be: Oxygen, Flammable and Toxic

M12.62

Specific precautions, may include the use of standby man, life lines, safety harness, etc.

M12.63

Hot work includes: burning, welding and soldering; operating gasoline, diesel or LPG driven
equipment; grinding, drilling, grit blasting or wire buffing; incendiary electrical work.

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Question

Guidance Notes
Chapter M12
PERSONNEL SAFETY

M12.65

A closed valve is not an acceptable isolation.

12.72 - 73

These questions can be answered as N/A in cases where smoking is not permitted on site as a
condition of employment.

12.74

The checks should include the possible scenario of personnel leaving the site to smoke outside the
gate and carrying their smoking material with them.

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Guidance Notes
Chapter M12
PERSONNEL SAFETY

Question

M12.85 - 90 Basis information contained in the MSDS. Check written procedures on 'critical' products and
operations. The necessary equipment should be specified and its use enforced by rules and
regulations.
M12.91 - 95 Check organisation chart and procedure.
M12.91 - 95 Check organisation chart and procedure.
M12.92

Occupational (Industrial) Safety is a requirement for the terminal to protect employees from all
recognized hazards.

M12.94

Testing of PPE shall include, but is not limited to: the regular pressure testing of breathing air bottles,
leak proof testing of gas suits and the calibration of personal exposure measuring devices.

M12.96

Check by asking relevent operators.

M12.97

Check who has the responsibility for checking, before answering positively.

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(C) 2012 Chemical Distribution Institute

Guidance Notes
Chapter M13
OCCUPATIONAL HEALTH

Question

Occupational health control is concerned with the protection of employees from occupational illness
and giving necessary emergency care following an injury or illness. Supervisors should educate
employees about the health hazards or products they handle or could be exposed to in their work. In
addition supervisors should conduct programmes to ensure that all hazardous substances are
controlled and that prompt emergency treatment is available if needed.
M13.1

As in M7.1, it should be expected that tasks for all operators' jobs are defined, analysed and those
critical to health identified. This job inventory would be the same as the one required in M2.1

M13.2

Inspect reference material, hard copy/electronic database. This should be up to date and there must
be evidence of it being used. TLV = Threshold Limit Value

M13.6 - 8

For each identified occupational health hazard controls should be established such as engineering
methods, appropriate procedures and personal protective equipment.

M13.9

Review should be documented and may involve supplier/manufacturer.

M13.11

Check procedures

M13.12

Procedures must be written and comprehensive.

M13.15

Inspect procedures and stocks of materials.

M13.16

This question does not include ''non-industrial'' cleaning products. Verify from records/stock reports.

M13.17

Check for documentation. Pre-placement medical examinations will usually comprise tests on oversensitivity to particular substances or similar situations.

M13.18

Work areas with potential health hazards should be monitored for hazardous substances and levels
of exposure to ensure that employees are using controls and are instructed. As a further check
periodical tests should be carried out to check exposure to critical chemicals. Check medical
procedure to see that this is done.

Management
Rev. CDI-T, 1/12

GN Page 45
(C) 2012 Chemical Distribution Institute

Guidance Notes
Chapter M13
OCCUPATIONAL HEALTH

Question

M13.19

Verify from safety co-ordinator or medical advisor. Frequency of monitoring should be established.

M13.21

Verify from records or exposure testing program.

M13.23

Verify with medical advisor or review papers.

M13.24

Larger Terminals should have a separate treatment room; for small terminals a simpler solution is
acceptable.

M13.25

Inspect locally

M13.26

Verify by inspection.

M13.28

Verify by inspection.

M13.29

Inspect locally.

M13.32

Check by asking certificates from shift at random. MTM = mouth-to-mouth

M13.33

Must be documented.

Management
Rev. CDI-T, 1/12

GN Page 46
(C) 2012 Chemical Distribution Institute

Question

Guidance Notes
Chapter M14
ENVIRONMENTAL PROTECTION

OTHER THAN IN QUESTION TA6.13, the CDI-T inspection does not consider effluent and
sewage from sanitary sources.
M14.1

Verify objectives are documented in a plan.

M14.2

Verify from qualifications. Be aware this could be met by off-site personnel.

M14.3

Programme should be documented.

M14.5

Check procedure and review documents.

M14.6

Verify from review documents in a recent project.

M14.7

Procedure should be documented and the environmental safeguards clearly identified.

M14.8 & 9

In the case that no incidents have occurred, this should be entered as N/A and appropriate comment
made.

M14.10

Methods for disposing of tank and line washing may include treatment, collection by registered
disposal company or incineration. Whatever arrangements have been agreed should be evidenced
from letters etc.

M14.11

Verify against national regulations.

M14.12

Verify from records. Activities and individual quantities must be specified.

M14.13

Verify contract. Check that mode, liabilities and responsibilities are all included in the agreement.

M14.15

Programme should be documented and specific goals set.

M.14.16

This question refers to sewers for process water from the terminal.

M14.17

Look for documented evidence within period specified.

M14.18

Systems/plans should be documented.

M14.19

Verify from Emergency Response Plan or equivalent document.

M14.20

Verify from spill control plan on design document.

Management
Rev. CDI-T, 1/12

GN Page 47
(C) 2012 Chemical Distribution Institute

Guidance Notes
Chapter M14
ENVIRONMENTAL PROTECTION

Question

M14.21-30

Air quality management is a system of measures and procedures to minimise the adverse effect of
tank storage activities on air quality.

M14.21

Examples of emission points on a tank terminal are :


PV-valves on fixed roof tanks
seals and walls of floating roof tanks
pump glands and seals
valve stems
leak/drip trays
exhaust emissions from boiler houses.
A recent document defining and qualifying all major air emission points should be available for
inspection.

M14.22

Levels must be specified/set and monitoring carried out.

M14.21-30

Air quality management is a system of measures and procedures to minimise the adverse effect of
tank storage activities on air quality.

M14.23

Plan should be documented and goals defined.

M14.24

A procedure which requires to investigate and report on internal/external complaints of


odours/emissions should be available.

M14.31

Plans should be specific on both sewer and process water systems.

M14.34

Verify monitoring system or monitoring reports.

M14.35

Verify documentation against legislation.

M14.36

Check for evidence of effort, e.g. close monitoring, procedural changes, investments etc.

M14.37

Check files and measurement reports.

Management
Rev. CDI-T, 1/12

GN Page 48
(C) 2012 Chemical Distribution Institute

Guidance Notes
Chapter M15
SECURITY

Question

M15.1

Note: An ISPS Plan may not be required at certain terminals not handling sea-going vessels.

M15.5

Equivalent security may comprise supervision/assistance agreements with neighbouring company.


Check agreement.

M15.7

Verify by asking personnel.

M15.8

For review, exercise, or drill purpose, at least a recorded contact within the last two years.

M15.10

The object of this question is to verify that at any moment in time, the terminal is fully aware of who
and what vehicles are on site.

M15.11

Spare key boxes should be kept locked and under control of a responsible person. Check for a key
control system.

M15.12

Verify by observation during audit, fences and gates should be full height sufficient to deter intruders.

M15.14

A system of regular back-ups and virus scanning should be in place.

M15.15

A computer data safe or another building is considered a safe place.

M15.17

Computer data should be protected by passwords or equivalent.

Management
Rev. CDI-T, 1/12

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4th Edt.

5th Edt.

M0.1

Chapter M0
M0.1

M0.2

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Chapter M1
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Mapping Document

Mapping Page 1

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Chapter M3
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Management
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M3.30

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Chapter M4
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Management
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Moved

M8.6

M8.6

M7.46

New

M7.54

M8.7

M8.7

M7.47

New

M7.55

M7.92

M8.8

M8.8

M7.48

New

M7.56

M7.93

M8.9

M8.9

M7.49

New

M7.57

M7.94

M8.10

M8.10

M7.50

New

M7.58

M7.95

M8.11

M8.11

M7.51

New

M7.59

M7.96

M8.12

M8.12

M7.52

New

M7.60

M7.97

M8.13

M8.13

M7.53

New

Moved

Reword

Reword

M7.61

M7.98

M8.14

M8.14

M7.40

M7.54

M7.62

M7.99

M8.15

M8.15

M7.41

M7.55

M7.63

M7.100

M8.16

M8.16

M7.42

M7.56

M7.64

M7.101

M8.17

M8.17

M7.43

M7.57

M7.65

M7.102

M8.18

M8.18

M7.44

M7.58

M7.66

M7.103

M8.19

M8.19

M7.45

M7.59

M7.67

M7.104

M8.20

M8.20

M7.68

M7.105

M8.21

M8.21

M7.46

M7.61

M7.69

M7.106

M8.22

New

M7.47

M7.62

M7.70

M7.107

M8.23

New

M7.71

M7.108

M7.60

M7.63

New

TB2.1

Management
Mapping Document

Mapping Page 4

M8.22

Reword

Moved

4th Edt.

5th Edt.

M8.23

M8.24

M8.24

M8.25
M8.26

Change
Reword

4th Edt.
M8.67

M8.22/RW

5th Edt.

Change

M8.72

4th Edt.
M9.43

5th Edt.
M9.33

M8.73

New

M9.44

M9.34

M8.74

New

M9.45

M9.35

M8.25

M8.27

M8.68

M8.75

M9.46

M9.36

M8.26

M8.28

M8.69

M8.76

M9.47

M9.37

M8.27

M8.29

Chapter M9
M9.1

M9.48

M9.38

M9.1

M9.49

M9.39

M8.30

New

M8.28

M8.31

M9.2

M9.2

M9.50

M9.40

M8.29

M8.32

M9.3

M9.3

M9.51

M9.41

M8.30

M8.33

M9.4

M9.4

M9.52

M9.42

M9.5

M9.5

M9.53

M9.43

M8.34

New

M8.31

M8.35

M9.6

M9.6

M9.54

M9.44

M8.32

M8.36

M9.7

M9.7

M9.55

M9.45

M8.33

M8.37

M9.8

M9.8

M9.56

M9.46

M8.34

M8.38

M9.9

M9.9

M9.57

M9.47

M8.35

M8.39

M9.10

M9.10

M9.58

M9.48

M8.36

M8.40

M9.11

M9.11

M9.59

M9.49

M8.37

M8.41

M9.12

M9.12

M9.60

M9.50

M8.38

M8.42

M9.13

M9.13

M9.61

M9.51

M8.39

M8.43

M9.14

M9.14

M9.62

M9.52

M8.40

M8.44

M9.15

M9.15

M9.63

M9.53

M8.41

M8.45

M9.16

M9.16

M8.42

M8.46

M9.17

M9.17

M8.43

M8.47

Reword

M9.18

M9.18

M10.1

M10.2

M8.48

New

M9.19

M9.19

M10.2

M10.3

M9.20

M9.20

M10.3

M10.4

M8.44

M8.49

M8.45

M8.50

M8.46

M8.51

M8.47

Change

Chapter M10
M10.1
New

M9.21

M9.21

M10.4

M10.5

M9.22

M9.22

M10.5

M10.6

M8.52

M9.23

M9.23

M10.6

M10.7

M8.48

M8.53

M9.24

M9.24

M10.7

M10.8

M8.49

M8.54

M9.25

Deleted

M10.8

M10.9

M8.50

M8.55

M9.26

Deleted

M10.9

M10.10

M8.51

M8.56

M9.27

Deleted

M10.10

M10.11

M8.52

M8.57

M9.28

Deleted

M10.11

M10.12

M8.53

M8.58

M9.29

Deleted

M10.12

M10.13

M8.54

M8.59

M9.30

Deleted

M10.13

M10.14

M8.55

M8.60

M9.31

M9.25

M10.14

M10.15

M8.56

M8.61

M9.32

M9.26

M8.57

M8.62

M9.33

M9.27

M10.15

M10.17

M8.58

M8.63

M9.34

M9.28

M10.16

M10.18

M8.59

M8.64

M9.35

M9.29

M10.17

M10.19

M8.60

M8.65

M9.36

M9.30

M10.20

M8.61

M8.66

M9.37

M9.31

M10.21

New

M8.62

M8.67

M9.38

M9.32

M10.22

New

M8.63

M8.68

M10.23

New

M8.64

M8.69

M8.65

M8.70

M8.66

M8.71

Reword

Reword

Reword
Reword

M9.39

Deleted

M9.40

Deleted

M10.18

M10.24

M9.41

Deleted

M10.19

M10.25

M9.42

Deleted

M10.20

M10.26

Management
Mapping Document

M10.16

Mapping Page 5

New

4th Edt.

5th Edt.

M10.21

Change

M10.27

4th Edt.

5th Edt.

Change

4th Edt.

5th Edt.

M12.4

M12.4

M12.51

M12.52

M10.28

New

M12.5

M12.5

M12.52

M12.53

M10.29

New

M12.6

M12.6

M12.53

M12.54

M10.22

M10.30

M12.7

M12.7

M12.54

M12.55

M10.23

M10.31

M12.8

M12.8

M12.55

M12.56

M10.24

M10.32

M12.9

M12.9

M12.56

M12.57

M10.25

M10.33

M12.10

M12.10

M12.57

M12.58

M10.26

M10.34

M12.11

M12.11

M12.58

M12.59

M10.27

M10.35

M12.12

M12.12

M12.59

M12.60

M10.28

M10.36

M12.13

M12.13

M12.60

M12.61

M10.29

M10.37

M12.14

M12.14

M12.61

M12.62

M10.30

M10.38

M12.15

M12.15

M12.62

M12.63

M10.31

M10.39

M11.1

M12.16

M12.16

M12.63

M12.64

M10.40

New

M12.17

M12.17

M12.64

M12.65

M10.41

New

M12.18

M12.18

M12.65

M12.66

M10.42

New

M12.19

M12.19

M12.66

M12.67

M12.20

M12.20

M12.67

M12.68

M12.21

M12.21

M12.68

M12.69

Chapter M11
M11.1

Change

Reword

Reword

M11.2

M11.2

M12.22

M12.22

M12.69

M12.70

M11.3

M11.3

M12.23

M12.23

M12.70

M12.71

M11.4

M11.4

M12.24

M12.24

M12.71

M12.72

M11.5

M11.5

M12.25

M12.25

M12.72

M12.73

M11.6

M11.6

M12.26

M12.26

M12.73

M12.74

M11.7

M11.7

M12.27

M12.27

M12.74

M12.75

M11.8

M11.8

M12.28

M12.28

M11.9

M11.9

M12.29

M12.29

M12.75

M12.77

M11.10

M11.10

M12.30

M12.30

M12.76

M12.78

M11.11

M11.11

M12.31

M12.31

M12.77

M12.79

M11.12

M11.12

M12.32

M12.32

M12.78

M12.80

M11.13

M11.13

M12.33

M12.33

M12.79

M12.81

M11.14

M11.14

M12.34

M12.34

M12.80

M12.82

M11.15

M11.15

M12.35

M12.35

M11.16

M11.16

M12.36

M12.36

M12.81

M12.84

M11.17

M11.17

M12.37

M12.37

M12.82

M12.85

M11.18

M11.18

M12.38

M12.38

M12.83

M12.86

M11.19

M11.19

M12.39

M12.39

M12.84

M12.87

M11.20

M11.20

M12.40

M12.40

M12.85

M12.88

M11.21

M11.21

M12.41

New

M12.86

M12.89

M11.22

M11.22

M12.41

M12.42

Reword

M12.87

M12.90

M11.23

M11.23

M12.42

M12.43

M12.88

M12.91

M11.24

M11.24

M12.43

M12.44

M12.92

M12.94

M11.25

M11.25

M12.44

M12.45

M12.89

M12.93

Reword

M11.26

M11.26

M12.45

M12.46

M12.90

M12.94

Reword

M11.27

M11.27

M12.46

M12.47

M12.91

M12.95

Reword

M12.1

Chapter M12
M12.1

M12.76

M12.83

Reword

New

Reword

M12.47

M12.48

M12.92

Deleted

M12.48

M12.49

M12.93

Deleted
Moved

M12.2

M12.2

M12.49

M12.50

M12.94

M12.3

M12.3

M12.50

M12.51

M12.95

Management
Mapping Document

New

Mapping Page 6

M12.96

Reword

4th Edt.
M12.96

5th Edt.

Change

4th Edt.

5th Edt.

Change

4th Edt.

5th Edt.

M12.97

Reword

M14.6

M14.6

M15.15

M15.16

M12.98

New

M14.7

M14.7

M15.16

M15.17

M12.99

New

M14.8

M14.8

M15.17

M15.18

M12.97

M12.100

Delete N/A

M14.9

M14.9

M15.18

M15.19

M12.98

M12.101

Reword

M14.10

M14.10

M12.102

New

M14.11

M14.11

M12.99

M12.103

Reword

M14.12

M14.12

M14.13

M14.13

M14.14

M14.14

M14.15

M14.15

M14.16

M14.16

M13.1
M13.2

Chapter M13
M13.1
M13.2

M13.3

Delete

M13.4

M13.3

M14.17

M14.17

M13.5

M13.4

M14.18

M14.18

M13.6

M13.5

M14.19

M14.19

M13.7

M13.6

M14.20

M14.20

M13.8

M13.7

M14.21

M14.21

M13.9

M13.8

M14.22

M14.22

M13.10

M13.9

M14.23

M14.23

M13.11

M13.10

M14.24

M14.24

M13.12

M13.11

M13.13

M13.12

M13.14

M14.25

M14.25

M14.26

M14.26

M13.13

M14.27

M14.27

M13.15

M13.14

M14.28

M14.28

M13.16

M13.15

M13.17

M13.16

M13.18

Reword

M14.29

M14.29

M14.30

M14.30

M13.17

M14.31

M14.31

M13.19

M13.18

M14.32

M14.32

M13.20

M13.19

M14.33

M14.33

M13.21

M13.20

M14.34

M14.34

M13.22

M13.21

M14.35

M14.35

M13.23

M13.22

M14.36

M14.36

M13.24

M13.23

M14.37

M14.37

M13.25

M13.24

M13.26

M13.25

M13.27

M13.26

M13.28

M13.27

M15.2

M15.3

M13.29

M13.28

M15.3

M15.4

M13.30

M13.29

M15.4

M15.5

M13.31

M13.30

M15.5

M15.6

M13.32

M13.31

M15.6

M15.7

M13.33

M13.32

M15.7

M15.8

Reword

M13.34

M13.33

M15.8

M15.9

Reword

M15.9

M15.10

M15.10

M15.11

M14.1

Reword

Reword

M15.1

Chapter M15
M15.1
M15.2

Chapter M14
M14.1

M14.2

M14.2

M15.11

M15.12

M14.3

M14.3

M15.12

M15.13

M14.4

M14.4

M15.13

M15.14

M14.5

M14.5

M15.14

M15.15

Reword

Management
Mapping Document

Mapping Page 7

New

Change

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