TYLER CAMPBELL

75B Martina Drive, Howie Centre, NS, B1L 1H1

(902) 565-4442 or campbell.ty@hotmail.com
PROFILE:

Experienced customer service associate; with management experience.

Personable, friendly, and loyal team player who is able to relate well to all customers.
Ability to think on the fly; make decisions based on verbal cues.
Casino Nova Scotia GEM Award Winner
Multiple service awards for customer service including; revenue generating, customer
retention

RELEVANT EXPERIENCE:
ASSISTANT MANAGER
Managed and executed all aspects of a busy gas station/convenience store.
Recruited and selected, trained, performance management and development.
Managed employees by building strong teamwork and maintained an accurate and upto-date plan of establishment staffing needs.
Prepared schedules and ensure that the establishment is properly staffed for all shifts.
Ordered inventory, verified invoices once product is delivered to store.
Prepared bank deposits for three separate locations.
Promoted an environment of employee and customer engagement.
HOST
Provided a prompt and warm reception to all guests and find suitable seating, while
providing other measures of outstanding customer service.
Assisted in the training and development of new employees.
Maintained a positive attitude that promotes teamwork within the restaurant.
Promoted and communicated food and beverage specials to guests.
Provided assistance to parties with requests and special needs accommodations.
Assisted servers with table maintenance and food running.
Maintained a clean work environment.
SERVER
Guided guest through the menu, answer questions, make recommendations, and
suggest appropriate meals if asked.
Explained how various menu items are prepared, describing ingredients and cooking
methods.
Ensured that all guests benefit from current, on-going and upcoming promotions.
Assisted hostess by answering phones to take reservations or to-go orders, and by
seating and thanking guests.
Collected payments from guests in a timely manner.
Checked with guests to ensure that they are enjoying their meals and take action to
correct any problems.
Checked guests identification to ensure that they meet minimum age requirements for
consumption of alcoholic beverages.
Cleaned tables or counters after guests have finished dining.
Stocked service areas with supplies such as coffee, food, tableware, etc.

Tyler Campbell

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RELEVANT EXPERIENCE CONTINUED:

BARTENDER
Took food orders at bar and assisted servers with food service as required, utilizing
suggestive selling techniques.
Maintained cash float.
Prepared classic cocktails, mixed drinks, wines & spirits beverages.
Maintained bar area and glassware throughout the shift, prepare for opening and
closing.
Complied with all food and beverage regulations.

WORK HISTORY:
January 2016 - Present(Casual) - SERVER - East Side Marios, Sydney, NS
May 2015 - December 2015 - SERVER - The Old Triangle, Sydney, NS
April 2011 - March 2015 - BARTENDER/SERVER/HOST/BANQUET SERVER - Casino Nova
Scotia, Sydney, NS

EDUCATION:
June 2007 - Grade 12 Diploma - Breton Education Centre, New Waterford, NS

REFERENCES:
Miss Lori Basker
Food & Beverage Supervisor
Casino Nova Scotia
(902) 304-0531
Major Dodie Hanna
CO 29 Air Cadets Squadron
(902) 539-9921(Home)
(902) 577-6501(Mobile)
Captain Allen Hawco
DCO 29 Air Cadets Squadron
(902) 577-2646