Boom Moon

Professional Summary
Ambitious and flexible team leader extensively trained in interpersonal communication, with an emphasis in
leadership and effective time management. Work ethic, observational learner, flexible, able to work well independently or
in a group setting. Have a strong responsibility and reliable.
Core Skills & Competencies
-

Trilingual
English
Korean
Mandarin
Experienced Trainer, Manager

Problem Solver
Active Listener
Proficient in Microsoft Office Applications
(Word, Excel, Access, Outlook and Power Point)
Military veteran

Experience
IT Specialist, Global Service Center
Salt Lake City, Utah June
`16~Current
- Globally supported technical problems for members in different language
- Listed as a most satisfied agent and received 100% on customers satisfaction
- Earned Advanced computer skill certification
Marketing Manager, CupBop
Salt Lake City, Utah Sep `15~ May `16
- Organized over 25 special events for customers
- Capacitated over 4 trucks schedule on the social media
- Resolved customers complaints over 9 months and created the data of customer satisfaction rate
Full-Time Volunteer, The Church of Jesus Christ of Latter-day Saints
Seoul, South Korea July `12~July `14
- Coordinated with the Korea Church Office to help full-time missionaries in each region
- Organized the Mission Housing System and managed financial statements
- Organized and developed congregations in TaeBak Branch as a Branch President
Education
Bachelors of Science in Business Management, Brigham Young University Provo
Provo, Utah
Emphasis in Marketing Management
Aug `16~ April `18
Current GPA: 3.95
- Acquired advanced skills in Microsoft Office including Excel and Access
- Awarded Academic Scholarship for one year
AAS Degree in Business Management, LDS Business College
GPA: 4.00
- Member of Deans List for five Semesters
- Awarded academic scholarship for two years
- Acquired accounting, computer and communication skills

Salt Lake City, Utah

Sep `09~ Aug `16