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Casualty Claims Litigation Consultant in New York City Resume Dianna O'Shea
Casualty Claims Litigation Consultant in New York City Resume Dianna O'Shea
QUALIFICATIONS SUMMARY
Organized and analytical professional prepared to leverage recent paralegal
education and extensive insurance claims experience to contribute in a Sr. Claims
Examiner role.
Document Drafting: Demonstrated proficiency in claim documentation,
correspondence, coverage analysis, case evaluation, Claim Committees, preand post-trial reporting as well as drafting manuscript contracts and
endorsements. Resolution focused preparation of case notebooks for
mediation, arbitration and trial conferences.
Interpersonal Communication: Excellent interpersonal communication
skills, able to cultivate productive relationships with attorneys, clients,
vendors, and colleagues.
Organization & Planning: Proven success prioritizing a high-volume
workload while meeting internal company guidelines and state regulatory
requirements. Responds seamlessly to changing environments with complete
professionalism.
Technical Skills: Proficient in Windows, Mac OS X, Microsoft Office Suite
(Word, Excel, Outlook), Westlaw, Lexis-Nexis, and proprietary claim
processing software. Able to learn new programs and systems with minimal
training.
EDUCATIONAL BACKGROUND
Paralegal Studies Certificate
UNIVERSITY OF CALIFORNIA EXTENSION, Davis, CA
Bachelor of Science in Business Administration-Marketing
CALIFORNIA STATE UNIVERSITY, Long Beach, CA
Associate in Claims Designation
RELATED EXPERIENCE
Freelance Casualty Contracts Consultant, 8/2015 to present
Related Skills: Contract Analysis, Policy Construct, Editing, Redlining, Drafting
Policy Wordings, Customized Manuscript Endorsements, Legal Research
Consulted with legal counsel to develop policy wordings and manuscript
endorsements for surplus line contracts including cyber liability, Errors &
Omissions, Non-Standard Physicians and reinsurance. Researched statute and
case law implications for manuscript contracts.
UNIVERSITY OF CALIFORNIA EXTENSION Davis, CA
Paralegal Studies Graduate, 1/2013 to 8/2013
Related Skills: Legal Research, Legal Document Preparation, Discovery
Preparation, Civil Law, Civil Litigation, Tort Law, Contracts, Intellectual Property,
STATE FARM FIRE AND CASUALTY COMPANY Greater Los Angeles and Orange
Counties, CA
Casualty Claim Team Manager, 6/1998 to 1/2005
Related Skills: Team Leadership, Workflow Management, Policy & Procedure
Implementation, Training & Mentoring, Claim Review, Claim Processing, Process
Improvements, And Regulatory Compliance
Promoted to manage casualty claim processing for the largest mutual property
and casualty firm in the country. Led recruitment, training, mentoring, and
STATE FARM FIRE AND CASUALTY COMPANY Greater Los Angeles and Orange
Counties, CA
Casualty Claim Specialist, 1/1989 to 6/1998
Comprehensive knowledge of personal and commercial risk exposures including
third party property damage, bodily injury, construction defect, Directors &
Officers liability, product liability, subrogation, ADA/FEHA discrimination issues,
intellectual property, slander/libel, OSHA/Agribusiness and excess exposures.