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Frequently Asked Questions and Solutions: A Guide To Troubleshooting Your Trueread Meter
Frequently Asked Questions and Solutions: A Guide To Troubleshooting Your Trueread Meter
1/29/10
2:46 PM
Page 1
Frequently Asked
Questions and Solutions
A Guide to Troubleshooting
Your TRUEread Meter
Getting the Results You Want
Your TRUEread Blood Glucose Meter is
designed to function accurately and reliably
for years with proper care and operation.
However, sometimes a situation will arise
that requires simple troubleshooting, and
this reference guide will assist you in finding
a solution.
1/29/10
2:46 PM
Question
Why doesnt my meter turn on?
Solution
Page 2
Question
At times, why do my meter results seem too
high or too low?
Solution
C10
Figure 1
27
Figure 2
Question
Why doesnt my meter result match
another meter?
Solution
Question
Why does my meter give an E-2 reading?
This means not enough sample was applied to the strip
or sample not detected.
TR239 Rev. 3
Solution
2009 Home Diagnostics, Inc. TRUEread and The Home Diagnostics logo are trademarks of Home Diagnostics, Inc.
Figure 3
1-800-803-6025.
Question
Why does my meter give an E-3 reading?
Solution
This is a test strip-related issue indicating that the
test strip has been used or that it has remained out
of the vial too long
Perform the Five-Step Check (see reverse side)