BUSINESS INTERNSHIP REPORT

Submitted To:
Sir:Aziz-ul-lah khan
SUBMITTED BY:
Riyaz-ud-din Shaikh
Class-MBA
Roll No:13

INSTITUTE OF MODERN SCIENCES & ARTS HYD

TABLE OF CONTENTS:
THE
ACKNOWLEDGEMENT
6
CHAPTER NO 1:
AN INTRODUCTION TO PAKISTAN TELECOMMUNICATION COMPANY LIMITED
1.
1:
COMPANYS
BACKGROUND..7
1.
2:
INTRODUCTION
PTCL8

TO

1.
3:
VISION
..9
1.
4:
MISSION
...9
1.
5:
CORE
VALUES.
10
1.
6:
COMPANYS
PROFILE...10
1.
7:
BUSINESS
AND
USERS.10

CORPORATE

1.
8:
OTHER
SERVICES11
1.
9:
BUSINESS
OPERATIONS...12
1.10: ORGANIZATIONAL STRUCTURE OF PTCL..13

1. 11: EXECUTIVE SUMMARY..17

1. 12: RESEARCH ETHODOLOGY.18
1. 13: HUMAN RESOURCE INFORMATION19

CHAPTER NO: 2
LEAVE MANAGEMENT SYSTEM
2. 1: DEFINITION20
2.2: PROCESS FLOW CHART..21
2. 3: TYPES OF LEAVES23
2. 4: LEAVE APPROVAL MATRIX..23

CHAPTER NO: 3
TRAVEL MANAGEMENT SYSTEM
3. 1: DEFINITION.24
3. 2: STEPS INVOLVED IN TMS24

CHAPTER NO 4:
TRANSFER MANAGEMENT SYSTEM
4. 1: DEFINITION..27
4. 2: ELEMENTS TO BE CONSIDERED BEFORE TRANSFER...27
4. 3: TRANSFER/POSTING STEPS INVOLVED.28

CHAPTER NO: 5
PAYROLL
5. 1: DEFINITION29

5. 2: T CODES.29

CHAPTER NO: 6
CIVIL & ESTATE DEPT
6. 1: DEFINITION & CONTENTS...32

CHAPTER NO: 7
HR ADMIN SERVICES
7. 1: CONTENTS33
7.
FUNCTIONS..33

CHAPTER NO: 8
FINANCE
8. 1: DEFINITION..35
8. 2: TYPES OF EXPENDITURES35

CHAPTER NO: 9
ONE STOP SHOP
9. 1: HISTORY & BACKGROUND37
9. 2: PRODUCTS & SERVICES..37

CHAPTER NO: 10
EMPLOYEE FACILITATION CENTRE

2:

10. 1: DEFINITION.41
10. 2: FUNCTIONS.41
10. 3: EMPLOYEE MEDICAL CARD..42
10. 4: HEAVE EXPENDITURE CASES...43
10. 5: MARRIAGE GRANT CASES.44
10. 6: GPF REFUNDABLE & NON REFUNDABLE CASES.46
10. 7: EDUCATION GRANT CASES...46
10.
8:
UNIFORM
CASES47
10.
9:
MEDICAL
DATA
SAP...47

GRANT

POSTING

ON

10.
10:
TRANSFER
FACILITY.48
10.
11:
REGISTRATION
OF
SAP..48

MEDICAL

MEDICAL
DATA

ON

10.
12:
DEPARTMENTAL
CARD49
10.
13:
CONDOLENCE
LETTER.50
10.
14:
COMPENSATION
LETTER.50
10.
15:
REST
&
ALLOWANCE.50

RECREATION

CHAPTER NO: 11
PENSION & PAY FIXATION BRANCH
11.
1:
DEFINITION.51

11.
2:
SERVICE
BOOK
CONTENTS.51

&

11
.3:
PENSION
&
TYPES..53
11
.4:
METHOD
FOR
PENSION53

CALCULATING

11.
5:
CALCULATING
PENSION54

ITS
ITS
GROSS
NET

11.
6:
SUPERANNUATION..54
11. 7: COMMUTATION
55
11. 8: FAMILY PENSION & OTHER CASES OF ON DUTY DEATH EMPLOYEES
55
11.
9:
CALCULATION
OF
WIDOWS..56

PENSION

FOR

11. 10: GRATUITY

56
11. 11: SYSTEM APPLICATION PROGRAM
57
CONCLUSION ..58
ANNEXURE 59