Professional Documents
Culture Documents
Angelique Elijah Resume
Angelique Elijah Resume
P.O.BOX6343,Florence,SC29502
|(843)536-0271|Elijah.angelique@gmail.com|
https://www.linkedin.com/in/angelique-elijah-lion-02397845
Objective
Aspiring for a job in a growth oriented organization, where my recruiting experience and organization
skills can be used for making a positive contribution in the human resources department by putting in
maximum efforts.
Experience
REMOTE CUSTOMER SERVICE REP | POSTMATES | DECEMBER 2015 PRESENT
Ihandleoutboundcustomerorderstovariousrestaurantsandstores.
Imakesureanychangestocustomerrequestsareclearedbythecustomerandescalateissuesto
managementwhennecessary.
Icommunicatewiththeorderdriveranylastminutechangesorupdatestoordersthroughphone
callsandtextmessageandmakesurethatallchangesareupdatedinthepostmatessystemfor
customers,managementandothercustomerservicereps
Workedincoordinationwiththehumanresourcemanagerstounderstandthegoalsand
requirementsofthecompany.
RecruitedIT,Accounting,EngineeringandGeneralSkilledTradepersonnel,conductinginterviews
basedonspecificselectioncriterions.
Preparedstrategiestoattractmaximumapplicationsandsavetime.
Madesurethattheemployeebeinghiredmatchedtherequirementsoftheclients.
REMOTE ORDER PROCESSOR | ALIHAMS GIFT OUTLET | OCTOBER 2014 JANUARY 2015
(SEASONAL CONTRACT)
Iprocessordersreceivedthroughvariouswebstores.
Updatetrackinginformation.
Updateandmaintainmailinglists.
Respondtocustomeremailsandchats.
Runoutofstockreports.
Updateinventory
REMOTE DATA CODER | IBRIDGE, LLC | MAY 2014 OCTOBER 2014 (TEMPORARY CONTRACT)
Iextractimportantkeywordsandelementsfromdocuments;enteralpha-numericandsymbolic
datafromvarioussourcedocumentsintoterminalsand/orcomputersusingmultipledataentry
systemsandapplications.
Retrieve,delete,updateandcorrectdataoncomputerfiles.
Operatecomputerterminalon-linetotransmitdatatoorreceivedatafromacomputer.
Checkdataforerrors;makescorrections.
Respondtoinquiriesbyprovidinginformationretrievedfromelectronicfiles.
Keeprecordsofworkcompletedbylogginginandloggingoutassignments.
Utilizesmanualsandotherreferences.
Operatesstandardofficeequipment.
Performsrelatedworkasassigned.
REMOTE CUSTOMER SERVICE ADVISOR | EDEGREE ADVISOR | MARCH 2014 MARCH 2015
(TEMPORARY CONTRACT)
Helppeoplewhohaveexpressedinterestinfurtheringtheireducationbymatchingthemwith
schoolsofferingtheirareaofinterest.
Haveanaverage35%leadconversionrate
Consistentlypassalltrainingclasseswitha95%average
ScheduleandconfirmappointmentsusingGoogleCalendar,telephoneandemail.
DataEntry,inputvariousdataintoExcelandMSwordforms.
Researchinformationfortravelarrangementsandgeneralinformationincludingclosest
establishmentsforvariouserrands
Ieditaudioandvideoforchurchservicesandblogs.
Ieditaudiorecordingsofservicesdowntoshorterlengthsandremoveminorsoundissues.
Videoclipsareediteddowntoonetotenminutelongclips,graphicsandmusicareadded,and
thentheyarepostedonblogsandYouTube.
WorkedforLeapforcetoimproveSearchEngineresultsforsomeoftheworld'slargestinternet
searchenginecompanies.
Searchedusingcompanyprovidedsearchtermstoseewhatthesearchbroughtup,andtocheck
thatitwasarelevantsearchresult.
OPERATIONS CLERK | ADP TAX CREDIT SERVICES | NOVEMBER 2010 JULY 2012
DataEntry,Trainednewhires.
Maintainingfiles.
Pulleddocumentstomatchwithneedletterstosendtovariousstatesforverification.
Keyedneedletterssenttousbyvariousstatestodecideifmoreinformation/documentationwas
neededtodecideifanemployeeearnedthecompanyataxcreditorifnofurtherdocumentation
wasneeded.
Purgedhardcopyfilesthatwereat"C"status,certifyingthattheywerequalifiedforataxcredit,
"D"status,deniedforataxcreditor"A"statusandthenitisgiventotheagencyteamwhich
handlescorrespondencewithGovernmentandStateagencieswhenfurtherinformationis
needed.
Wasthegotopersonformyteamleadwhenupdatesneededtobeemailedtotheteam,progress
reportsofassigneddutiesofnewhiresaswellascurrentassociatesandsuggestionsonwhat
mightneedtobechangedorimprovedwithintheteam.
Documentedneedlettersrequested.
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DataEntry
GeneralCorrespondence.
Maintainingfiles.
Receiving&sendingE-mails.
Fixingtheappointments.
Bookings(ticket&hotel)Handlingincoming&outgoingcallsAttendingVisitors.
Interactionwithclients.
Iworkedasarestaurantandroomserviceserver.
Mydutiesweretotakeroomserviceorders,serveguestsatthebarandintherestaurant.
Attendthebar,countdownthecashregisterandkeeptrackofopeningandclosingbarliquor
count.
Ialsotrainednewservers
Education: ArgosyUniversityOnline,Phoenix,AZ,BachelorsinBusinessManagement,
Graduated:July2016ChristianLibertyAcademy,ArlingtonHeights,ILDiplomainGeneral
Studies,Graduated:2002
Skills:
Clerical-Extensivecustomerservice,typing,dataentry,filing(alphanumeric),
appointment/meetingscheduling,alltravelarrangementsincludinghotel&carrental
Computer-MicrosoftWord,Excel,PowerPoint,WordPerfect,Internet,Windows
HumanResources-Recruitment,Interviewing,TestingofApplicants,NewHireOrientation,
JobPostings,WritingofClassifiedAds
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