Professional Documents
Culture Documents
Color Classic
Color Classic
K Service Source
Basics
Macintosh Color Classic
Basics
Overview - 1
Overview
This manual contains
complete repair procedures
for the Macintosh Color
Classic shown at left.
K Service Source
Specifications
Color Classic
Specifications
Configurations - 1
Configurations
Standard
Options
Specifications
Processor - 2
Processor
CPU
Coprocessor
Addressing
Specifications
Memory - 3
Memory
RAM
ROM
PRAM
Specifications
VRAM
Memory - 4
256K of VRAM on board
Expandable to 512K of VRAM with 256K VRAM SIMM (100 ns or
faster VRAM SIMM)
68-pin VRAM SIMM connector
Specifications
Disk Storage - 5
Disk Storage
Floppy Drive
Hard Drive
Specifications
I/O Interfaces - 6
I/O Interfaces
Serial
SCSI
Specifications
Sound
I/O Interfaces - 7
Sound-input, external microphone port, 8-bit monaural sound,
sampled at 22 or 11 KHz
Monophonic sound-output jack for external audio amplifier or
headphones
Macintosh LC-compatible, 96-pin PDS expansion connector
Specifications
I/O Devices - 8
I/O Devices
Keyboard
Mouse
Microphone
Speaker
Specifications
VRAM
Specifications
Video Display
Specifications
Electrical - 11
Electrical
Line Voltage
Frequency
Maximum Power
100 W
Specifications
Physical - 12
Physical
Dimensions
Weight
Specifications
Environmental - 13
Environmental
Operating
Temperature
Storage
Temperature
50104 F (1040 C)
Relative Humidity
2095% noncondensing
Altitude
K Service Source
Troubleshooting
Color Classic
Troubleshooting
General/ - 1
General
The Symptom Charts included in this chapter will help you
diagnose specific symptoms related to your product. Because cures
are listed on the charts in the order of most likely solution, try
the first cure first. Verify whether or not the product continues to
exhibit the symptom. If the symptom persists, try the next cure.
(Note: If you have replaced a module, reinstall the original module
before you proceed to the next cure.)
If you are not sure what the problem is, or if the Symptom Charts
do not resolve the problem, refer to the Flowchart for the product
family.
For additional assistance, contact Apple Technical Support.
Troubleshooting
Symptom Charts - 2
Symptom Charts
Video
Screen is black, too
dark, or too bright;
audio and drive
operate
1
2
3
4
5
6
1
2
3
Troubleshooting
Symptom Charts - 3
Video
Single vertical or
horizontal line is
displayed
(Continued)
Predominant color
tint or color cannot be
adjusted
1
2
2
3
Troubleshooting
Symptom Charts - 4
Video
(Continued)
Out of convergence
(color bleeds from
text or lines)
Replace CRT.
2
3
Troubleshooting
Symptom Charts - 5
Video
Screen jitters or
flashes
1
2
3
4
Out of focus
1
2
3
(Continued)
Troubleshooting
Symptom Charts - 6
Video
(Continued)
Flashing or wavy
screen or monitor
emits high-pitched
noise
Troubleshooting
Symptom Charts - 7
Video
Raster tilted or
shifted
2
3
4
(Continued)
Troubleshooting
Video
Raster distorted
(barrel-shaped,
corners not square,
stretched or
compressed at top of
display, or sides not
perpendicular)
2
3
4
2
3
(Continued)
Troubleshooting
Symptom Charts - 9
Floppy Drives
Audio and video are
present, but internal
floppy drive does not
operate
1
2
3
1
2
3
Troubleshooting
Symptom Charts - 10
Floppy Drives
Unable to insert disk
all the way
1
2
3
1
2
3
(Continued)
Troubleshooting
Floppy Drives
Internal floppy drive
runs continuously
1
2
3
4
(Continued)
Troubleshooting
Symptom Charts - 12
Hard Drives
Internal or external
hard drive does not
operate
1
2
3
4
5
6
Troubleshooting
Hard Drives
Works with internal
or external SCSI
device but does not
work with both
2
3
(Continued)
Troubleshooting
Symptom Charts - 14
Peripheral
Cursor does not move
1
2
3
4
5
1
2
Troubleshooting
Symptom Charts - 15
Peripheral
Cannot double-click
to open application,
disk, or server
1
2
3
4
5
No response to any
key on keyboard
1
2
3
4
(Continued)
Troubleshooting
Peripheral
Known-good
ImageWriter or
ImageWriter II does
not print
1
2
Known-good
LaserWriter does not
print
1
2
3
4
5
3
4
(Continued)
Make sure that Chooser and Control Panel are set correctly.
Replace printer driver and system software with knowngood.
Reset PRAM.
Replace printer interface cable.
Replace logic board. Retain customers SIMMs, math
coprocessor, and PDS card.
Make sure that Chooser and Control Panel are set correctly.
Replace printer driver and system software with knowngood.
Reset PRAM.
Refer to Networks and Communications manual.
Troubleshooting
Symptom Charts - 17
Miscellaneous
Clicking, chirping,
or thumping sound
Smoke/odor
1
2
3
4
5
2
3
Troubleshooting
Miscellaneous
(Continued)
1
2
3
1
2
K Service Source
Take Apart
Color Classic
Take Apart
Logic Board - 1
Logic Board
No preliminary steps are
required before you begin
this procedure.
Logic Board
Take Apart
Logic Board - 2
1
I/O Door
If necessary, remove
the two security screws
from the I/O door.
Take Apart
Logic Board - 3
3
Logic Board
Take Apart
Logic Board - 4
Replacement Caution: After
reconnecting the logic board,
make sure there are no bent
metal tabs on the chassis
that could contact the
bottom of the logic board and
short out the board.
Take Apart
Rear Housing - 5
Rear Housing
Rear Housing
No preliminary steps are
required before you begin
this procedure.
Warning: This product
contains high voltage and a
high-vacuum picture tube.
To prevent serious personal
injury or equipment
damage, review CRT safety
and discharge instructions
in Bulletins/Safety.
Take Apart
Rear Housing - 6
1
Using a long-handled
Torx screwdriver,
remove the four case
screws. If necessary,
remove the two security
screws from the I/O
door.
Using a case spreader
(pull-apart tool),
separate the housing
from the chassis.
Carefully lift the rear
housing and set it aside.
Take Apart
Rear Housing - 7
Take Apart
Analog Board - 8
Analog Board
Before you begin,
Remove the rear housing
Discharge the CRT
Remove the anode cap
This product
contains high voltage and a
high-vacuum picture tube.
To prevent serious personal
injury or equipment
damage, review CRT safety
and discharge instructions
in Bulletins/Safety. Never
use a grounding wriststrap
until after discharging the
CRT.
Warning:
Analog Board
Take Apart
Analog Board - 9
1
Ground Wire
Take Apart
Analog Board - 10
2
Video
Board
Take Apart
Analog Board - 11
3
Degauss Cable
Microphone Cable
5
Yoke Cable
Using a flat-blade
screwdriver, release the
connector latch and
disconnect the degauss
cable from analog board
connector BP2.
Disconnect the yoke
cable from analog board
connector BD1.
Take Apart
Analog Board - 12
6
Chassis
7
Analog
Board
Take Apart
Analog Board - 13
8
9
Speaker Cable
Take Apart
Speaker - 14
Speaker
Before you begin,
Remove the rear housing
Discharge the CRT
Remove the anode cap
Remove the analog board
Warning: This product
contains high voltage and a
high-vacuum picture tube.
To prevent injury, review
CRT safety and discharge
instructions in Bulletins/
Safety. Never use a
grounding wriststrap until
after discharging the CRT.
Speaker
Take Apart
Speaker - 15
Remove the speaker from
the two hook loop fasteners
on the chassis.
Speaker
Take Apart
Floppy Drive - 16
Floppy Drive
Before you begin,
Remove the rear housing
Discharge the CRT
Remove the anode cap
Remove the analog board
Remove the speaker
This product
contains high voltage and a
high-vacuum picture tube.
To prevent injury, review
CRT safety and discharge
instructions in Bulletins/
Safety. Never use a
grounding wriststrap until
after discharging the CRT.
Warning:
Floppy Drive
Take Apart
Floppy Drive - 17
1
Floppy Drive
Take Apart
Floppy Drive - 18
Replacement Note: If you
are replacing a defective
floppy drive, remove the
four carrier mounting
screws and separate the
drive from the plastic
carrier. Remove the shield
from the drive mechanism.
Shield
Plastic Carrier
Take Apart
Hard Drive - 19
Hard Drive
Before you begin,
Remove the rear housing
Discharge the CRT
Remove the anode cap
Remove the analog board
Hard Drive
Take Apart
Hard Drive - 20
Hard Drive
Hard Drive
Power Cable
Hard Drive
Data Cable
Take Apart
Hard Drive - 21
3
Take Apart
Chassis - 22
Chassis
Chassis
Before you begin,
Remove the rear housing
Discharge the CRT
Remove the anode cap
Remove the analog board
Warning: This product
contains high voltage and a
high-vacuum picture tube.
To prevent injury, review
CRT safety and discharge
instructions in Bulletins/
Safety. Never use a
grounding wriststrap until
after discharging the CRT.
Take Apart
Chassis - 23
Chassis
Bezel
Take Apart
Chassis - 24
3
4
Chassis
Take Apart
Pushbutton Board - 25
Pushbutton Board
Before you begin,
Remove the rear housing
Discharge the CRT
Remove the anode cap
Remove the analog board
Remove the chassis
Pushbutton
Board
Take Apart
Pushbutton Board - 26
This product
contains high voltage and a
high-vacuum picture tube.
To prevent injury, review
CRT safety and discharge
instructions in Bulletins/
Safety. Never wear a
grounding wriststrap until
after discharging the CRT.
Warning:
Take Apart
Pushbutton Board - 27
1
2
Chassis
Mounting
Tabs
Metal
Tabs
Bottom Shield
Take Apart
Pushbutton Board - 28
4
Push-Button Board
Cable
Connector
Replacement Note:
Reconnect the cable to the
pushbutton board before
reinstalling the board on
the chassis.
Take Apart
Flat Cable
Assembly
Flat-Cable
Assembly
Take Apart
Warning:
Take Apart
Small
Connector
Bridge
Analog
Board
Cables
Take Apart
Large Connector
Bridge
Take Apart
Microphone Assembly - 33
Microphone
Assembly
Before you begin,
Remove the rear housing
Discharge the CRT
Remove the anode cap
This product
contains high voltage and a
high-vacuum picture tube.
To prevent injury, review
CRT safety and discharge
instructions in Bulletins/
Safety. Never use a
grounding wriststrap until
after discharging the CRT.
Warning:
Microphone
Assembly
Take Apart
Microphone Assembly - 34
1
Microphone Cable
Disconnect the
microphone cable
between the microphone
and the analog board.
Take Apart
Microphone Assembly - 35
3
Microphone Assembly
Take Apart
CRT - 36
CRT
CRT
Warning:
Take Apart
CRT - 37
grounding wriststrap until
after discharging the CRT.
1
Never
touch the anode or grasp
the neck of the CRT to
remove it from the
bezel. The neck of the
CRT breaks easily and
the anode may retain
high voltages.
Warning:
Take Apart
CRT - 38
protective workbench
pad.
If you need to
dispose of the CRT, refer to
CRT disposal instructions in
Bulletins/Safety.
Warning:
Take Apart
Degauss Coil - 39
Degauss Coil
Before you begin,
Remove the rear housing
Discharge the CRT
Remove the anode cap
Remove the analog board
Disconnect the
microphone cable
Remove the CRT
This product
contains high voltage and a
high-vacuum picture tube.
To prevent injury, review
CRT safety and discharge
instructions in Bulletins/
Safety. Never use a
Warning:
Degauss Coil
Take Apart
Degauss Coil - 40
grounding wriststrap until
after discharging the CRT.
1
Ground Strap
Take Apart
Bezel - 41
Bezel
Bezel
Take Apart
Fan - 42
Fan
Before you begin, remove
the rear housing.
Fan
Take Apart
Fan - 43
Open the two latches and pull
the fan straight out of the
rear housing.
Rear Housing
Fan
K Service Source
Upgrades
Color Classic
Upgrades
VRAM SIMM
VRAM Upgrade - 1
VRAM Upgrade
Before you begin, remove
the logic board.
Caution: To prevent ESD
damage to components, wear
a grounding wriststrap and
use a grounded workbench
pad. Review the ESD
precautions in Bulletins/
Safety.
Note: The Color Classic has
256K of video RAM (VRAM)
soldered on the logic board.
You can increase the amount
of VRAM to 512K by
Upgrades
VRAM Upgrade - 2
J9 SIMM Slot
VRAM SIMM
Upgrades
Math Coprocessor - 3
Math Coprocessor
Before you begin, remove
the logic board.
Caution: To prevent ESD
damage to components, wear
a grounding wriststrap and
use a grounded workbench
pad. Review the ESD
precautions in Bulletins/
Safety.
Math
Coprocessor
Upgrades
Math Coprocessor - 4
Math Coprocessor
J13 Connector
Beveled
Edge
Upgrades
RAM SIMMs
Memory Upgrade - 5
Memory Upgrade
Before you begin, remove
the logic board.
Caution: To prevent ESD
damage to components, wear
a grounding wriststrap and
use a grounded workbench
pad. Review the ESD
precautions in Bulletins/
Safety.
Upgrades
Memory Upgrade - 6
Note: The Color Classic has
4 MB of RAM soldered on the
logic board which can be
expanded to 10 MB of RAM.
The Color Classic includes
one SIMM expansion slot
with two 30-pin connectors.
The system requires 100 ns
or faster RAM SIMMs. For
additional information,
refer to Hardware/Memory.
Upgrades
Memory Upgrade - 7
RAM SIMM
2
J10 SIMM Connectors
Upgrades
PDS Upgrades - 8
PDS Upgrades
Before you begin, remove
the logic board.
Note: The 96-pin processor
direct slot in the Color
Classic is compatible with
the PDS slot in the
Macintosh LC. Currently
Apple offers two PDS
expansion cards for the
Macintosh LC and Color
Classic: the Apple IIe
emulation card and the LC
Ethernet card.
PDS Card
Upgrades
PDS Upgrades - 9
Caution: Review the ESD
precautions in Bulletins/
Safety.
Rear Housing
Lock Plate
Upgrades
PDS Upgrades - 10
3
J8 PDS Connector
K Service Source
Additional Procedures
Color Classic
Additional Procedures
Battery Verification - 1
Battery
Verification
Before you begin, remove
the logic board.
If handled or
discarded improperly, the
lithium battery in the
computer could explode.
Review battery handling and
disposal instructions in
Bulletins/Safety.
Warning:
Battery
Additional Procedures
Battery Verification - 2
Caution: Review the ESD
precautions in Bulletins/
Safety.
1
Negative
Probe
2
Positive
Probe
Additional Procedures
Battery Replacement - 3
Battery
Replacement
Before you begin, remove
the logic board.
If handled or
discarded improperly, the
lithium battery in the
computer could explode.
Review battery handling and
disposal instructions in
Bulletins/Safety.
Warning:
Battery
Additional Procedures
Battery Replacement - 4
1
Cover
2
Battery
Holder
Additional Procedures
Battery Replacement - 5
4
K Service Source
Adjustments
Color Classic
Adjustments
Geometry - 1
Geometry
Before you begin, remove
the rear housing.
This product
contains high voltage and a
high-vacuum picture tube.
To prevent serious personal
injury or equipment
damage, review the CRT
safety instructions in
Bulletins/Safety.
Warning:
Adjustment
Controls
Adjustment
Controls
Caution:
Logic Board
Chassis
High Voltage
Areas
Support
Adjustments
Geometry - 2
Caution: With the rear
housing removed, the metal
chassis could short to the
bottom of the logic board.
Before switching on system
power, make sure the
chassis is not touching the
logic board. To prevent the
bottom of the chassis from
buckling and touching the
logic board, you may want to
support the rear corners of
the chassis.
Note: The controls on this
monitor require a short
hex-head plastic tool to
make adjustments. If the tool
Adjustments
Geometry - 3
All-White Screen
1
2
Adjustments
Geometry - 4
Vertical Center
All-White Screen
Vertical Center
Adjustments
Geometry - 5
Horizontal Center
All-White Screen
Horizontal
Center
Adjustments
Geometry - 6
Vertical Size
All-White Screen
Vertical Height
Adjustments
Geometry - 7
Horizontal Size
All-White Screen
Horizontal Width
Adjustments
Geometry - 8
Focus
1
Focus
Focus
Adjustments
Video - 9
Video
Before you begin, remove
the rear housing.
This product
contains high voltage and a
high-vacuum picture tube.
To prevent serious personal
injury or equipment
damage, review the CRT
safety instructions in
Bulletins/Safety.
Warning:
Adjustment
Controls
Adjustment
Controls
Caution:
Logic Board
Chassis
High Voltage
Areas
Support
Adjustments
Video - 10
Caution: With the rear
housing removed, the metal
chassis could short to the
bottom of the logic board.
Before switching on system
power, make sure the
chassis is not touching the
logic board. To prevent the
bottom of the chassis from
buckling and touching the
logic board, you may want to
support the rear corners of
the chassis.
Replacement Note: Perform
the cutoff video adjustment
whenever you replace the
analog board.
Adjustments
Video - 11
Cutoff
Gray Bars
Bezel
Contrast
Adjustments
Video - 12
3
Red Background
Green
Background
Blue Background
Adjustments
Video - 13
5
Sub-Contrast
Green
Drive
Blue Drive
Adjustments
Video - 14
7
Gray Bars
G2
Sub-Contrast
Adjustments
Video - 15
White Balance
Gray Bars
Bezel
Contrast
Adjustments
Video - 16
1
2
Gray Bars
Red Background
Green
Background
Blue Background
Adjustments
Video - 17
Gray Bars
Green
Drive
Blue Drive
Adjustments
Video - 18
4
Gray Bars
Red Background
Green
Background
Blue Background
Adjustments
Video - 19
5
All-White Screen
Sub-Contrast
Adjustments
Video - 20
Important: Over time, light
tolerances can vary. If you
doubt your meters
accuracy, verify the
readings with a known-good
light meter or photometer.
Adjustments
Convergence - 21
Convergence
Before you begin, remove
the rear housing.
This product
contains high voltage and a
high-vacuum picture tube.
To prevent serious personal
injury or equipment
damage, review the CRT
safety instructions in
Bulletins/Safety.
Warning:
Convergence
Controls
Logic Board
Chassis
Caution:
High Voltage
Areas
Support
Adjustments
Convergence - 22
Caution: With the rear
housing removed, the metal
chassis could short to the
bottom of the logic board.
Before switching on system
power, make sure the
chassis is not touching the
logic board. To prevent the
bottom of the chassis from
buckling and touching the
logic board, you may want to
support the rear corners of
the chassis.
Adjustments
Convergence - 23
1
Crosshatch I
Convergence Control
Switch on system
power. Using Display
Service Utility, display
the Crosshatch I test
pattern.
Adjustments
Convergence - 24
3
N/S Correction
Control
E/W Correction
Control
Crosshatch I
4
E/W Amp
Control
Adjustments
Convergence - 25
5
Adjustments
Geometric Distortion - 26
Geometric
Distortion
Before you begin, remove
the rear housing.
This product
contains high voltage and a
high-vacuum picture tube.
To prevent serious personal
injury or equipment
damage, review the CRT
safety instructions in
Bulletins/Safety.
Warning:
Adjustment
Controls
Adjustment
Controls
Caution:
Logic Board
Chassis
High Voltage
Areas
Support
Adjustments
Geometric Distortion - 27
Caution: With the rear
housing removed, the metal
chassis could short to the
bottom of the logic board.
Before switching on system
power, make sure the
chassis is not touching the
logic board. To prevent the
bottom of the chassis from
buckling and touching the
logic board, you may want to
support the rear corners of
the chassis.
Adjustments
Horizontal Bow
(PB)
Pin Phase
(KS)
Vertical Angle
(PR)
Geometric Distortion - 28
Note: Perform the following
geometric adjustments to
correct distortions other
than geometric center, size,
and focus problems (see
Geometry).
To determine which
control to adjust,
compare the display with
the distortions shown.
Adjustments
Geometric Distortion - 29
2
Pin Phase
Horizontal Bow
Vertical Angle
Adjustments
Geometric Distortion - 30
4
Analog Board
Adjustments
Yoke - 31
Yoke
Before you begin, remove
the rear housing.
Plastic Yoke Collar
This product
contains high voltage and a
high-vacuum picture tube.
To prevent serious injury,
review CRT safety in
Bulletins/Safety.
Warning:
Logic Board
Chassis
Caution:
High Voltage
Areas
Support
Adjustments
Yoke - 32
Because you
must make yoke adjustments
from the rear of the
computer, use a mirror to
view the computer screen.
Do not reach around the
computer to adjust collars
and rings.
Warning:
Using an insulated
cross-tip screwdriver,
loosen the yoke clamp
screw two or three
turns.
Adjustments
Yoke - 33
Adjustments
Yoke - 34
3
Plastic Yoke
Collar
4
5
Adjustments
Yoke - 35
6
Plastic Yoke
Collar
Yoke Clamp Screw
Adjustments
Model R77
The R77 light meter is
capable of reading luminance
from 10 to 1,000
footcandles (fc).
Before you begin, remove
the 10X multiplier plate
Adjustments
Adjustments
Adjustments
Adjustments
Lens
Model L-248
1
Side Switch
Read Button
3
Red Area
Scale
Adjustments
Model 246
Lens
Swivel Head
2
3
Scale
K Service Source
Exploded View
Color Classic
Exploded View
Exploded View
CRT
661-0004
661-0024 (Australian)
661-0022 (European)
Degauss Bracket
922-1818
Degauss Coil
922-1816
Fan
Rear 922-1803
Housing
922-1814
Internal
Microphone
922-1802
Front Bezel
922-1811
Screw (4)
Name
Plate
922-1813
Screw (4)
Analog Board/
Power Supply
661-0732
Floppy Drive
661-0474
Floppy Drive
Carrier
922-1807
I/O Door
922-1815
Access
Cover
Shield
805-0137
Security
Screws
Access
Cover
Rear Case
815-1154
Hard Drive
661-0216 (40 MB)
Hard Drive Carrier
922-0621
Screw (4)
Screw (2)
Push Button
PCB
922-1800
Chassis
922-1809
Speaker
922-1801
Logic Board
661-1830
Flat Cable
Assembly
922-1804
Bottom Shield
922-1810