RUSSEL MAHMUD

Dhaka, Bangladesh
Email : russelmahmud96@yahoo.com
russel.mahmud@lemeridien.com
Mobile # +8801823430219
Skype: russel.mahmud99

Career Objective: To find a Position in hospitality industry in Housekeeping department

where I can utilize my eleven years experience in delighting the guests and colleagues. I
believe that planning, hard work and team work are necessary to build a strong career.

Expected Position: Housekeeping Supervisor

Strength:
Quick learner Extremely well-organized Outstanding people skills.
Excellent time management Excellent problem solving skills Exceptional stress
management skills.

Experience:
Le Meridian Dhaka, Bangladesh (Pre-Opening)
Housekeeping Supervisor
01st February 2015 till to day
Responsibilities:
Pre-opening Assignments
Establish administration Foundation
Look after Public Area and Rooms Operation
Monitor Guest room Pre-cleaning & General Cleaning as per Brand Standard.
Monitor Public Area through cleaning as well as Carpet and Marble Maintenance
Weekly Duty Roaster for Associates etc.

Ezdan Hotel & Suites

Doha, Qatar
Housekeeping Supervisor
26th September 2013 - 20th January 2015

Al Manzil Hotel
Dubai, U.A.E
Housekeeping Supervisor
11th October 2009 26th July 2013

Prepare Housekeeping Attendants job assignments & conduction daily briefing

Conduction monthly training and special training for new colleagues
Monthly P & L and overlook P & P as well as SOP
Responsible for Quarterly Linen and Operating equipment Inventory
Monitor all the lost and breakage & Lost & Found in the system.

 Inspecting guest room cleanliness and giving checklist to see that clean-up is
sufficient; supplies in room are as per standard and immediate response to guest
complaints.
Weekly duty roaster for all colleagues
Monitor Housekeeping personnel to ensure rooms and particularly those of
priority members, known repeat guests and other VIP's receive special attention with
preferences noted.
Coordinate with other departments of Housekeeping matters, which concern
notably the Front Office, to ensure accurate room status, in addition to communicating
with the Laundry
Coordinate with Engineering for guest room and public area preventive
maintenance
Look after Public Area operation
Monthly Machine Inventory & Maintenance
Maintain Monthly Operational Equipments per stock and Inventory
Maintain Chemical per stock and Inventory
Conduct various training for Public Area Associate
Look after Public Area Weekly & Monthly Project and update in the system
Weekly Roaster for Associate after reviewing BEO (Banquet Events Order)

Al Manzil Hotel ( pre-opening )

Dubai, U. A. E
Housekeeping Attendant
11th October 2006 10th October 2009

Le Meridien Dubai
Dubai, U.A.E
Housekeeping Attendant
01st February 2004 26th May 2005

Educational Qualifications:
Appeared for B. Com
Higher Secondary Certificate 2000(2nd Division)
From Education Board of Dhaka, Bangladesh
School Secondary Certificate 1997 (1st Division )
From Education Board of Dhaka, Bangladesh

Language:
Fluent in English, Hindi & Bengali.
Computer Skill:
Microsoft office Internet excess Opera Property Management System.
Training:

 ABCs Of Housekeeping training from Le Meridien Dhaka, Bangladesh, 2015

Fire and Life Safety, EMS, SFSMS Training and various Housekeeping and Guest
related training.
Personal grooming, Telephone techniques (Training involves the professional
techniques of answering the phone) and customer care, 23rd May, 2004.
Manual Handling 13th June 2004 From Le Meridien Dubai Hotel, Dubai, U.A.E.
Completed all the pre-opening training program(Orientation):
Induction, Initiation, Service Synergy, Winners@work and Expat@work, 20th
July, 2007, Southern Sun Hotels (Al Manzil Hotel & Qamardeen Hotel)
Attended the following modules in the I Am I Do program:
I AM I DO (Introduction), I Am Exceptional, I Am Committed, I Am Positive, I
Am an Achiever and I Am We Are, 17th Oct. 2010, Southern Sun Hotels (Al Manzil
Hotel & Qamardeen Hotel)

Achievement:
Nominee selected for the Employee of the month Award
For the month of November 2004 in Heart of House category, Le Meridien Dubai
Hotel, Dubai, U.A.E.
Nominee selected for the Employee of the month Award
For the month of April 2012 in Heart of House category, Southern Sun Hotels (Al
Manzil Hotel), Dubai, U.A.E.

Personal Information:
Fathers Name
Mothers Name
Date of birth
Gender
Nationality
Marital status
Religion
Passport No
Permanent Address

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Mokther Hossain
Maksuda Akther
22nd March 1982
Male
Bangladeshi
Married
Islam
AF 9977304
Vill- Syedpur, Post- Syedpur, P.S- Sirajdikhan,
Dist- Munshigonj, Bangladesh

Referance:
AZHARUL ISLAM

ABUL BASHAR AZAD

Laundry Manager

Executive Housekeeper

Ozen by Atmosphere

Le Meridien Dhaka, Bangladesh

South Island Maadhoo Maldives

Mob: +8801796635918

Mob: +9609927977

Email:abulbashar.azad@lemeridien.com

Email: azharul.islam@ozen-maadhoo.com