Professional Documents
Culture Documents
Employee Retention
Employee Retention
Com
R.KARUNAKARAN
(XXXXXX)
Under The Guidance Of
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CONTENTS
CONTENT
Chapter No
Title
Page No
List of tables
List of charts
I
INTRODUCTION
1.1 Introduction of the study
1.2 Definition of the study
1.3 Retain employees
1.4 Importance of the study
1.5 Objective of the study
1.6 Background of the Study
1.7 Need of the study
II
III
IV
V
VI
REVIEW OF LITERATURE
RESEARCH METHODOLOGY
COMPANY PROFILE
ANALYSIS AND INTERPRETATION
FINDINGS, SUGGESTIONS AND CONCLUSION
6.1 Findings
6.2 Suggestions
6.3 Conclusion
Bibliography
Appendix
1-7
1
3
4
5
6
7
7
8-19
20-24
25-28
29-87
88-91
88&89
90
91
92
93-97
LIST OF TABLES
LIST OF TABLES
No of Table
4.1
4.2
4.3
4.4
4.5
4.6
4.7
4.8
4.9
4.10
4.11
4.12
4.13
4.14
4.15
4.16
4.17
4.18
4.19
4.20
4.21
4.22
4.23
4.24
4.25
4.26
4.27
4.28
4.29
4.30
Title
Age of the respondent
Age and Employee retention
Gender of the respondent
Marital status of the respondent
Marital status and Employee retention
Family size of the respondent
Monthly salary of the respondent
Education qualification of the respondent
Awareness of the organization
Experience of the respondent
Motivation of the job
Retention problems
Relationship with management
Rewards & recognition
Infrastructure
Work schedule
Company policy
Availability of promotion opportunity
Job security
Statutory benefit
Motivation of employees
Rate of the appraisal system
Opportunity to share your ideas at work
Attended any training programs
Career enhancement opportunities
Reason for leave
Satisfied with the incentives
Satisfied with the working hours
Benefit offered by the organization
Participation in during holidays
Page No
30
32
33
35
37
38
40
42
44
46
48
50
52
54
56
58
60
62
64
66
68
70
72
74
76
78
80
82
84
86
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LIST OF CHARTS
LIST OF CHARTS
No of Charts
4.1
4.2
4.3
4.4
4.5
4.6
4.7
4.8
4.9
4.10
4.11
4.12
4.13
4.14
4.15
4.16
4.17
4.18
4.19
4.20
4.21
4.22
4.23
4.24
4.25
4.26
4.27
4.28
Title
Age of the respondent
Gender of the respondent
Marital status of the respondent
Family size of the respondent
Monthly salary of the respondent
Education qualification of the respondent
Know about the organization
Experience of the respondent
Motivation of the job
Retention problems
Good relationship with management
Rewards & recognition
Infrastructure
Work schedule
Company policy
Availability of promotion opportunity
Job security
Statutory benefit
Motivation of employees
Rate of the appraisal system
Opportunity to share your ideas at work
Attended any training programs
Career enhancement opportunities
Reason for leave
Satisfied with the incentives
Satisfied with the working hours
Benefit offered by the organization
Participation in during holidays
Page No
31
34
36
39
41
43
45
47
49
51
53
55
57
59
61
63
65
67
69
71
73
75
77
79
81
83
85
87
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CHAPTER-I
CHAPTER-I
INTRODUCTION
1.1 Introduction of the study:
Employee Retention involves taking measures to encourage employees to remain in the
organization for the maximum period of time. It is a process in which the employees are
encouraged to remain with the organization for the maximum period of time or until the
completion of the project. Employee retention is beneficial for the organization as well as the
employee. Effective employee retention is a systematic effort by employers to create and foster
an environment that encourages current employees to remain employed, by having policies and
practices in place that address their diverse needs. Retention of key employees is critical to the
long-term health and success of any organization. It is a known fact that retaining the best
employees ensures customer satisfaction, increased product sales, satisfied colleagues and
reporting staff, effective succession planning, and deeply embedded organizational knowledge
and learning. Employee retention matters, as organizational issues such as training time and
investment, lost knowledge, insecure employees, and a costly candidate search are involved.
Hence, failing to retain a key employee is a costly proposition for an organization. Various
estimates suggest that losing a middle manager in most organizations costs up to five times his
salary. Corporate is facing a lot of problems in employee retention these days. Hiring
knowledgeable people for the job is essential for an employer, but retention is even more
important than hiring.
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organization loses its talented employee it lefts a negative impact on innovation, customer
satisfaction, knowledge gain during the past years and on the profitability of the organization
.more over replacing cost of another employee contribute a lot to the organization.
Employee retention is a vital issue and challenge to all the organizations now days. There
are numbers of factors which promote the employees to stay or leave the organization. It may be
external factors, internal factors and the combined effect of both. Human resource practices
counts a lot in this regard. It is the need of the hour that hr managers should identify the needs of
the employee and then devises the retention strategies. One strategy does not fit to all as
different individuals have different priorities. Hr professionals face the vital challenge to retain
talented employees. Employee retention is very critical to the long term health of any
organization. When an organization loses its talented employee it lefts a negative impact on
innovation, customer satisfaction, knowledge gain during the past years and on the profitability
of the organization .more over replacing cost of another employee contribute a lot to the
organization. It is the need of the hour that hr managers should identify the needs of the
employee and then devises the retention strategies. One strategy does not fit to all as different
individuals have different priorities. Hr professionals face the vital challenge to retain talented
employees. Employee retention is very critical to the long term health of any organization. When
an organization loses its talented employee it lefts a negative impact on innovation, customer
satisfaction, knowledge gain during the past years and on the profitability of the organization.
More over replacing cost of another employee contribute a lot to the organization.
The relationship between the employees job performance and their retention also differ
significantly with organizational culture values. The cultural effects were stronger than the
combined influences of the labour market and the new employees demographic characteristics.
- John e. Sheridan
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Hiring is not an easy process: The HR Professional shortlists few individuals from a
large pool of talent, conducts preliminary interviews and eventually forwards it to the
respective line managers who further grill them to judge whether they are fit for the
organization or not. Recruiting the right candidate is a time consuming process.
An organization invests time and money in grooming an individual and makes him
ready to work and understand the corporate culture: A new joinee is completely raw
and the management really has to work hard to train him for his overall development. It
is a complete wastage of time and money when an individual leaves an organization all
of a sudden. The HR has to start the recruitment process all over again for the same
vacancy; a mere duplication of work. Finding a right employee for an organization is a
tedious job and all efforts simply go waste when the employee leaves.
When an individual resigns from his present organization, it is more likely that he
would join the competitors: In such cases, employees tend to take all the strategies,
policies from the current organization to the new one. Individuals take all the important
data, information and statistics to their new organization and in some cases even leak the
secrets of the previous organization. To avoid such cases, it is essential that the new
joinee is made to sign a document which stops him from passing on any information
The employees working for a longer period of time are more familiar with the
companys policies, guidelines and thus they adjust better: They perform better than
individuals who change jobs frequently. Employees who spend a considerable time in an
organization know the organization in and out and thus are in a position to contribute
effectively.
Every individual needs time to adjust with others: One needs time to know his team
members well, be friendly with them and eventually trust them. Organizations are always
benefited when the employees are compatible with each other and discuss things among
themselves to come out with something beneficial for all. When a new individual
replaces an existing employee, adjustment problems crop up. Individuals find it really
difficult to establish a comfort level with the other person. After striking a rapport with
an existing employee, it is a challenge for the employees to adjust with someone new and
most importantly trust him. It is a human tendency to compare a new joinee with the
previous employees and always find faults in him.
It has been observed that individuals sticking to an organization for a longer span
are more loyal towards the management and the organization: They enjoy all kinds
of benefits from the organization and as a result are more attached to it. They hardly
badmouth their organization and always think in favour of the management. For them the
organization comes first and all other things later.
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CHAPTER-II
CHAPTER-II
REVIEW OF LITERATURE
Muhammad Hassan (1): Employee retention is the vital challenge in all organizations. This
papers focus on one industry that is the leather industry of Pakistan which is facing the same
problem of retention of employees due to many reasons. As Leather industry is the third largest
export earning sector in Pakistan so these reasons are discussed in detail. The turnover rate in
Leather Industry of Pakistan is around 25 30% annually, its observed that mostly second line
managers change their jobs for high salaries offer, recognition, authority and also to seek for
more knowledge and to get more competitive edge in terms of processing; In tanneries its
critical and alarming because of the process and article secrecy. In order to achieve competitive
advantage, maximum utilization of resources and to get organizational efficiency employees
must be retained in a true spirit in order to cope with all these conditions. In this paper the
authors tried to know the reasons behind this dilemma that how employees can be retained and
some suggestions were given to deal with it. One edge of this paper is that one of the author
belongs to the same industry i.e. leather industry.
Tammy C. Morse (2): Humor has been in existence since the beginning of time. Some even
claim that humor is the best preventive medicine for stress management and good health. If hum
or is good for living productively, can it also be good for employee retention and/or employee
satisfaction? The purpose of this conceptual and practical paper is to explore the extent to which
the use of appropriate humor relates to employee retention and satisfaction, which can enhance
the commitment, cohesiveness and performance of a companys workforce. Another objective is
to explore and emphasize the importance of humor and employee retention in the workplace.
The paper provides practical recommendations for todays managers and offers a focus for
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future researchers to empirically test the use of humor and its relationship to employee retention
and employee satisfaction.
Muhammad Umer (3): Investigate the impact of variables (career development, supervisor
support, work environment, work life balance) on employee retention. A total of 50 interviews
were taken from managers of different BPO organizations in Pakistan. Graphical Analysis is
indicating that these variables have significant and positive impact on employee retention. Very
less research have been done about employee retention in business process out sourcing,
especially in Pakistan. So, these finding will provide some insights to BPOs managers to make
policies about employee retention in Pakistan.
Ruslan Gurtoviy (4): We model deferred compensation as a share of an uncertain future profit
granted by a nancially constrained employer to her employee in mutual agreement. Deferred
compensation serves as a retention mechanism, helping the employer to avoid bankruptcy. The
optimal combination of cash and deferred payments that a firm can use to retain qualified
personnel depends on the cost of new credit and bank- ruptcy risk: If interest rates are greater
(smaller) than the ex-ante odds of bankruptcy, the employer will to defer compensation (pay in
cash) to the employee. The employee always improves his position in the labor market if
imminent bankruptcy is avoided.
Klara Nelson (5): Illuminates significant relationships between three major knowledge
management (KM) design dimensions and the perceived ability of 150 organizations to retain
their knowledge workers. Knowledge worker retention is a critical challenge for todays
organizations as they face increasing global competition with its demands for even more such
workers, while dramatically shifting workforce demographics hasten their exit. KM design
initiatives that accelerate knowledge creation, acquisition, and particularly knowledge capture,
sharing and retention, are receiving unprecedented levels of investment as a result. While many
factors impact organization financial performance, this research indicates that successful
knowledge worker retention is significantly related with higher reported financial performance.
The implications of these results are noted.
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work is the strongest attractor and retainer in the labour market, the results also show that there
is a strong employee expectation that management should make personnel decisions based on
merit, demonstrate that extrinsic rewards (such as pay, promotion and security) play a role in
both employee retention and turnover, lend support to the idea that there is growing concern
with worklife balance, and underline the retention value of good relationships with co-workers
and supervisors. The results demonstrate that employee turnover is not riskless for individuals:
some benefit a lot (for example, in finding worthwhile promotion), while others do badly out of
it. The study offers suggestions for improving retention in firms with dysfunctional employee
turnover.
Malvern W. Chiboiwa (9): Worldwide, a number of factors have been attributed to the increase
in the level of employee turnover. The way people are paid, recognised and achieve salary
advancement are critical factors in attracting, retaining, and motivating employees. The
challenge for most organisations today is the formulation of an effective employee retention
strategy that will help in retaining employees that are considered critical in attaining
organisational goals. The prevailing hostile economic environment in Zimbabwe has made the
formulation of a realistic retention strategy particularly difficult for managers in the face of an
ever changing economic environment that is characterised by hyper inflation with a depleted
labour market occasioned by skill emigration. This research was a case study of a major private
sector medical laboratory company in Zimbabwe and was aimed at achieving the following
objectives: identify the causes of employee turnover in the organisation, examine the current
retention practices in the organisation, establish the effectiveness of the practices, and attempt a
workable retention practice that could reduce the high rate of employee turnover in the
organisation. Qualitative research design was employed using structured interviews as well as
administering research questionnaire to all category of employees. The total population of the
organisation nationwide comprised of 3820 employees with a sample size of 2240 respondents.
The result of the research showed that labour turnover is higher amongst non-managerial
employees. Similarly, majority of the employees would soon quit the organisation and lastly, the
high rate of employee turnover in the organisation is largely attributed to poor reward system
administration.
center perfor- mance obtained from increasing employee (agent) retention, by increasing agent
job satisfaction. The contact-center \performance" may be restricted to a traditional productivity
measure such as the number of calls answered per hour or it may include a broader measure of
the quality of service, e.g., revenue earned per hour or the number of problems successfully
resolved per hour. The analysis is based on an idealized model of a contact center, in which the
number of employed agents is constant over time, assuming that a new agent is immediately
hired to replace each departing agent. The agent employment periods are assumed to be
independent and identically distributed random variables with a general agent-retention
probability distribution, which depends upon management policy and actions. The steady-state
staff experience distribution is obtained from the agent-retention distribution by applying
renewal theory. An increasing real-valued function specifies the average performance as a
function of agent experience. Convenient closed-form expressions for the overall performance
as a function of model elements are derived when either the agent-retention distribution or the
performance function has exponential structure. Management actions may cause the agentretention distribution to change. The model describes the consequences of such changes upon
the long-run average staff experience and the long-run average performance.
Aaisha Arbab Khan (11): Identify factors reducing employee turnover and to explore the
impact of retention strategies on workforce. Serena Hotel, Faisalabad, Pakistan was selected as
sample for this study because of its uniqueness in practicing modern HR techniques. The
research was based on case study method; for this purpose thirty surveys and six face to face
interviews with key personnel were carried out. A total of 36 respondents were selected within
the population of 285. Variables like HR strategies, work place environment, training and
development, and compensation were found more effective in employee retention at Serena
Faisalabad. The study revealed that for higher control over retention, management must work
over monetary rewards and career progression. Overall, current HR practices at Serena may be
benchmarked by others to decrease turnover.
William A. Brown (12): Non-profit organizations rely on the mission to attract resources and
guide decision making. Increasingly, mission statements are recognized as a strong management
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tool that can motivate employees and keep them focused on the organizations purpose. This
research investigated employee attitudes toward the mission in a youth and recreation service
organization. In general, the employees expressed positive attitudes toward the organizations
mission, and those attitudes were related to employee satisfaction and intentions to remain with
the organization. However, dissatisfaction with pay tended to override employees mission
attachment as explanation of why they may leave the organization. The implication is that
mission might be salient in attracting employees but less effective in retaining them.
Claire Crutchley (13): When companies pay bonuses to employees of bankrupt companies to
stay with the firm, popular press often describes this as greedy managers expropriating the last
bit of wealth from shareholders. In addition, research has found that, on average, retaining prebankruptcy management has negative consequences. Nevertheless, the incidence of these
retention plans has been growing. In this paper, we study key employee retention plans (KERPs)
and the corporate environment which allows the payment of a KERP. We find no evidence that
the companies that declare KERPs have poor corporate governance or overpay top executives.
Instead, we find these companies are very similar to non-KERP bankrupt companies, both before
and in resolution of bankruptcy. The main difference between the two samples is that KERP
companies are larger and from industries that are more employee-driven, such as wholesale and
retail. We find that KERPS do not speed up the bankruptcy process, but instead companies with
KERPs spend more time in bankruptcy.
Muhammad Asif Khan (14): Establish link between perceived human resources internal
service quality practices with employee retentions in mediating environment of employee job
satisfaction. This study was conducted in twin cities of Rawalpindi and Islamabad. For the
analyses of research work, the data has been collected about the employees of public and
privatized banks employees. A total of 550 copies of the questionnaire were distributed to
different bankers of selected areas and 400 copies of the same were collected back. The study
finds that employee selection, employee training and development, work design, job definition
employee rewards and compensation report high, positive and significant dimensionality to
internal service quality in human resource management. The study further finds that internal
service quality in human resource has positive and significant effect on employee job
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the two research questions. The participants were interviewed by using an in-depth semistructured interview. All the perceptions were interpreted into nine categories, they were: (1)
Reason for teaching career, (2) Life experience, (3) Work environment, (4) Work experience, (5)
Reason for retention, (6) Reason for leaving, (7) controversial FTS position, (8) Problem issues,
(9) Future plan. The important findings of this study regarding employee retention are their
reasons for retention and leaving. Concerning the retention issue, the reasons mainly conclude
enjoying teaching, good vacation, good salary, and pleasant work environment as well as some
personal reasons. At the same time, the potential leaving reasons refer to dissatisfaction with
management, communication problems in terms of cultural understanding, and personal reasons
for going back to their countries.
John E. Sheridan (17): Retention rales of 904 college graduates hired in six publics accounting
firms over a six-year period. Organizational culture values varied significantly among the firms.
The variation in cultural values had a significant effect on the rates at which the newly hired
employees voluntarily terminated employment. The relationship between the employees' job
performance and their retention also varied significantly with organizational culture values. The
cultural effects were stronger than the combined exogenous influences of the labor market and
the new employees' demographic characteristics. The cultural effects are estimated to have
resulted in over six million dollars' difference in human resource costs between firms with
different cultural values. Implications for research on person-organization fit are discussed.
Shelly Mohanty (18): Employee retention is arguably the biggest issue facing corporate leaders
as a result of the shortage of skilled labour, economic growth and employee turnover. Hiring
knowledgeable people for the job is essential for an employer, but retention is even more
important than hiring. Employee retention involves taking measures to encourage them to
remain in the organization for the maximum period of time. The key to retention is to understand
the employees expectations and achieve proper alignment of their expectations with those of the
organization.
Michael J. Howard (19): A content model of 12 retention factors is developed in the context of
previous theory and research. Coding of open-ended responses from 24,829 employees in the
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Reference:
1. Muhammad Hassan, Sobia Hassan, Kashif Ud Din Khan And M.AkramNaseem,
Employee Retention as a Challenge in Leather Industry, Global Journal of Human
Social Science, Volume-11, Issue-2, and March 2011.
2. Tammy C. Morse and Bahaudin G. Mujtaba, Humor Resource Leaders and Employee
Retention in the 21st Century Workplace: The Link between Them and Practical
Recommendations for Managers, International Research Journal, Volume-2, Issue-7,
and August 2009.
3. Muhammad Umer and Muhammad Akram Naseem, Employee Retention as a
Challenge in Leather Industry, Global Journal of Human Social Science, Volume-11,
Issue-2, and March 2011.
4. Luis G. Gonzalez and Ruslan Gurtoviy, Employee Retention via Stock Options, the
Journal of the Laboratory Animal Management Association, Volume-20, Issue -2, and
2008.
5. Klara Nelson, The University of Tampa, Designing for knowledge worker retention &
organization performance, Journal of Management seresh, Volume-2, Issue-7, and
August 2009.
An
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CHAPTER-III
CHAPTER-III
RESEARCH METHODOLOGYAN
Introduction:
Research is the process of systematic and in-depth study or search for any particular
topic, subject or area of investigation, backed by collection, compilation, presentation and
interpretation of relevant details or data. Research methodology is a way to systematically solve
the research problem. It may be understood as a science of studying how research is done
scientifically.
Research may develop hypothesis and test it. In it we study the various steps that are
generally adopted by the researcher in studying his research problem along with the logic behind
them.
Research must be based on fact observable data forms a sound basis for research
inductive investigation lead better support to research finding for analysing facts a scientific
methodology of analysis must be developed and result interpreted logically.
It is necessary for the researcher to know not only the research method or techniques
but also the methodology. Thus, when we talk of research methodology we not only talk of the
research methods but also consider the logic behind the methods we use in the context of our
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research study and explain why we are using a particular method or technique and why we are
not using others so that research results are capable of being evaluated either by the researcher
himself or by others.
Research problems would result in certain conclusions by means of logical analysis
which the decision-maker may use for his action or solution.
Research design:
A research design is purely and simply the frame work plan for a study that guides the
collection and analysis of a data. In this study the researcher has adopted descriptive research
design.
Data collection:
Data collection is one of the most important aspects of research. For the success of any
project accurate data is very important and necessary. The information collected through
research methodology must be accurate and relevant.
Secondary Data:
Secondary data means data that are already available i.e., they refer to data which
has already been collected and analyzed by someone else. This type of data information
can also be used by the researcher for his use as second hand information sources
through which secondary data can be collected. Secondary data may either be published
data or unpublished data.
The respondents:
The employees of the organization.
Sampling:
It is the process of selecting representative subset of a total population for obtaining data
for the study of the whole population the subset is known as sample. The sample size is selected
for the study 100 employees. The techniques of sampling unit in this study are convenience
sampling.
Convenience sampling:
In this method the sample units are chosen primarily on the basis of the convenience to
the researcher.
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B. Chi-square analysis:
Chi-square is anon parametric test. The chi-square method is the application of
testing the significance different between observed and expected values.
For calculating the value of chi-square test, the following formula used:
= [(0-E) /E]
E=Row total*column to/Grant total
Degree of freedom=(R-1) (C-1)
Where as
O-observed frequency
E-Expected frequency
P-Number of rows
C-Number of columns
C. Likert Scale Analysis
A Likert scale is a psychometric scale commonly involved in research that employs
questionnaires. It is the most widely used approach to scaling responses in survey research, such
that the term is often used interchangeably with rating scale, or more accurately the Likert-type
scale, even though the two are not synonymous. The scale is named after its inventor,
psychologist Rensis Likert.
Likert distinguished between a scale proper, which emerges from collective responses to
a set of items (usually eight or more), and the format in which responses are scored along a
range. Technically speaking, a Likert scale refers only to the former. The difference between
these two concepts has to do with the distinction Likert made between the underlying
phenomenon being investigated and the means of capturing variation that points to the
underlying phenomenon. When responding to a Likert questionnaire item, respondents specify
their level of agreement or disagreement on a symmetric agree-disagree scale for a series of
statements. Thus, the range captures the intensity of their feelings for a given item, while the
results of analysis of multiple items (if the items are developed appropriately) reveals a pattern
that has scaled properties of the kind Likert identified.
The format of a typical five-level Likert item is:
1. Strongly disagree
2. Disagree
Questionnaire:
The questionnaire is prepared in such a way that is correct the comprehensive objectives
of the study. Open end, multiple choice of questionnaire adopted in this research.
Period of study:
The time period of the study is 45 days.
CHAPTER-IV
CHAPTER-IV
COMPANY PROFILE
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: Prithvi Creations
Address
58(5)
Gandhi
Road,
Periyar
Colony,
Anupparapalayam (P.O),
Tirupur-641 652
Telephone No
: 91-421-2472597 / 91-421-2472598
Fax No
: 91-421-2482173
:Prithvis@Satyam.Net.In
Prithvicreations@Airtelmail.In
Year of Establishment
: 1993
Activity
Manufacturing Items
Variety
of Knitted Fabrics.
Production Capacity
Exporting Countries
: 200
Area
: 15000 Sqft
Banker Address
Main Branch At
Contact Person:
M.S.Mani
Mobile: 9092201215
E-mail: msmani45@gmail.com,
Our vision:
To be known and recognized as a progressive and dynamic textile unit, ever ready to
meet the evolving need of customers and society.
To be number one trusted supplies and service provider with an uncompromising attitude
towards global quality standards.
Our mission:
To produce and supply world class products, to provide the best of the best in customer
service and offer true value for money in the industry to ensure that our yarn is rated as
the best in terms of efficiency, in hosiery performance and fabric appearance.
In order to achieve the above objectives, the company is committed to adhere to the
following principles and practices.
Ensuring total customer satisfaction by delivering goods and services with consistent
quality and cost effectiveness.
Building and nurturing a healthy relationship with everyone associated with the
Company
Exports:
100% exports. Prithvi Creations does not manufacture for the domestic market.
Quality Control:
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A Prithvi creation is build quality rather than check quality. A Prithvi creation
emphasizes technology and internationally acclaimed systems to maintain a high level of quality.
Procedures are based on 4 point system by which all fabrics are screened and categorized. A
Prithvi creation has an in-house laboratory that is equipped with testing machines for standards
and has developed in-house grading systems based on. Tests include tensile strength, tearing
strength, pitting test, ph check, colour fastness to light, laundering and crocking, gsm check, etc.
In the sewing departments, they use internationally standardized procedures like the traffic light
quality assurance system.
Worker Training:
This site does not provide training to its workers. However, workers have a brief
Orientation session during which they are informed of security measures, standing orders,
Grievance procedures, Prithvi creations anti-harassment policy, and vendor codes of conduct.
Union:
There is no union in the production site visited, nor have there been unionization
attempts. Management stated that it would have no objection if workers wanted to form a union
and they are free to associate with any group they desire. We take care of all their problems, so
there is no need for a union.
INFRASTRUCTURES
Garments:
-45M/C
-25M/C
-1M/C
Printing:
-10M/C
-30M/C
Compacting:
Ferraro Compacting M/C 1 No. - 6,000 kgs / day Capacity
Dyeing:
Soft Flow dyeing unit with a capacity of 40
Open winch dyeing with a capacity of 15
cases / day
cases / day
Lab Equipments:
Colour Matching Cabinet
Crock Meter
Laundero Meter
Washing M/C with Dryer
GSM Cutter
Grey scale for staining and shade change
CHAPTER-V
CHAPTER-V
ANALYSIS, INTERPRETATION AND INFERENCE
Analysis:
Analysis is classifying and rearranging the raw data to arrive at meaningful
interpretation.
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Interpretation:
Interpretation is essential because it brings the outcome of the analysis into forefront.
It is through interpretation that the researcher can understand the abstract principles that
work beneath his founds. Through this he can linkup the same abstract with those of
other studies having the same abstract principle.
Interpretation leads the establishment of explanatory concepts that can serve as a guide
for tutor research studies.
Research can appreciate only through interpretation which can make other to understand
of researcher finding a per project study. The data collect are analyzed sing simple
percentage tool as the against the total number of the respondents.
The content analysis presented in the form of tables and charts.
Age
20 Years to 25 years
26 Years to 30 years
31 Years to 35 years
Above 36 Years
Total
No of Respondent
25
38
32
5
100
Percentage
25
38
32
5
100
INTERPRETATION:
The above table shows that 25 percent of the respondents are between 20years to 25years
of age, 38 percent of the respondents are between 26years to 30years, 32 percent of the
INFERENCE:
Majority 38 percent of the respondents are between the age group of 26 30 years.
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CHI-SQUARE:
S. No
Particular
Value
36.944
Degree of
Freedom
3
Chi-Square
Value
7.815
Inference
Rejected
= 36.944
Degree of freedom
=3
Table value
= 7.815
Significant level
= significant level of 5%
INTERPRETATION:
The above table shows that the calculated value of chi square is greater than the table
value. Hence the null hypothesis is rejected so there is a significant relationship between age and
retention problem.
Gender
Male
Female
Total
No of Respondent
64
36
100
Percentage
64
36
100
INTERPRETATION:
The above table shows that 64 percent of the respondents are male and 36 percent of the
respondents are female.
INFERENCE:
Majority 64 percent of the respondents are male.
Marital status
Married
Unmarried
Widow
No of Respondent
73
24
3
Percentage
73
24
3
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Total
100
100
INTERPRETATION:
The above table shows that 73 percent of the respondents are married, 24 percent of the
respondents are unmarried, and 3 percent of the respondents are widow.
INFERENCE:
Majority 73 percent of the respondents are married.
CHI-SQUARE:
S. No
Particular
Value
4.268
Degree of
Freedom
2
Chi-Square
Value
5.991
Inference
Accepted
= 4.268
Degree of freedom
=2
Table value
= 5.991
Significant level
= significant level of 5%
INTERPRETATION:
The above table shows that the calculated value of chi square is less than the table value.
Hence the null hypothesis is accepted so there is no significant relationship between marital
status and retention problem.
Family size
Nuclear
join family
Total
No of Respondent
69
31
100
Percentage
69
31
100
INTERPRETATION:
The above table shows that 55 percent of the respondents are from nuclear family, and 45
percent of the respondents are joint family.
INFERENCE:
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Monthly salary
Below 6000rs
6001rs to 12000rs
12001rs to 18000rs
Above 18001rs
Total
No of Respondent
8
61
27
4
100
Percentage
8
61
27
4
100
INTERPRETATION:
The above table shows that 8 percent of the respondents are having below 6000rs as
monthly income, 61 percent of the respondents are as monthly income between 6001 to 12000,
27 percent of the respondents are between 12001 to 18000 as monthly income and 4 percent of
the respondents are between above 18001 as monthly income.
INFERENCE:
Majority 61 percent of the respondents are between the 6001 to 12000 as monthly
income.
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Education
Illiterate
Up to +2
Up to UG degree
Up to PG degree
Up to diploma
Total
No of Respondent
2
61
18
7
12
100
Percentage
2
61
18
7
12
100
INTERPRETATION:
The above table shows that 2 percent of the respondents are illiterate, 61 percent of the
respondents are up to +2, 18 percent of the respondents are up to UG degree, 7 percent of the
respondents are up to PG degree and 12 percent of the respondents are up to diploma.
INFERENCE:
Majority 61 percent of the respondents are the Education up to +2.
No of Respondent
25
18
24
33
100
Percentage
25
18
24
33
100
INTERPRETATION:
The above table shows that 25 percent of the respondents are awareness of the
organization in friend, 18 percent of the respondents are awareness of the organization in
relative, 24 percent of the respondents are awareness of the organization in neighbour and 33
percent of the respondents are awareness of the organization in nearby home.
INFERENCE:
Majority 33 percent of the respondents are awareness of the organization nearby home.
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Experience
Below 2years
2 years to 4years
4years to 6years
Above 6years
Total
No of Respondent
53
38
8
1
100
Percentage
53
38
8
1
100
INTERPRETATION:
The above table shows that 53 percent of the respondents are between below 2years
experience, 38 percent of the respondents are between below 2years to 4years experience, 8
percent of the respondents are between below 4years to 6yearsvexperience, and 1 percent of the
respondents are between above 6years experience.
INFERENCE:
Majority 53 percent of the respondents are having the experiences below 2years.
No of Respondent
31
50
19
100
Percentage
31
50
19
100
INTERPRETATION:
The above table shows that 31 percent of the respondents are motivated by salary, 50
percent of the respondents are motivated by native of job, and 19 percent of the respondents are
motivated by reputation.
INFERENCE:
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Retention problem
Yes
No
Total
No of Respondent
90
10
100
Percentage
90
10
100
INTERPRETATION:
The above table shows that 90 percent of the respondents are have retention problem,
and 10 percent of the respondents are have no retention problem.
INFERENCE:
Majority 90 percent of the respondents are the have retention problem.
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No of Respondent
26
36
30
7
1
100
Percentage
26
36
30
7
1
100
INTERPRETATION:
The above table shows that 26 percent of the respondents are strongly disagree in good
relationship with management, 36 percent of the respondents are disagree in good relationship
with management, 30 percent of the respondents are natural in good relationship with
management, 7 percent of the respondents are agree in good relationship with management, and
1 percent of the respondent are strongly agree in good relationship with management.
INFERENCE:
Majority 36 percent of the respondents are disagreeing in relationship with management.
No of Respondent
32
49
18
1
100
Percentage
32
49
18
1
100
INTERPRETATION:
The above table shows that 32 percent of the respondents are strongly disagree in
rewards &recognition, 49 percent of the respondents are disagree in rewards &recognition, 18
percent of the respondents are natural in rewards &recognition, 1 percent of the respondent are
agree rewards &recognition.
INFERENCE:
Majority 49 percent of the respondents are the disagree in Rewards and Recognition.
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Infrastructure
Strongly disagree
Disagree
Neutral
Agree
Total
No of Respondent
9
49
38
4
100
Percentage
9
49
38
5
100
INTERPRETATION:
The above table shows that 9 percent of the respondents are strongly disagree in
infrastructure, 49 percent of the respondents are disagree in infrastructure, 38 percent of the
respondents are between in infrastructure, and 4 percent of the respondents are agree in
infrastructure.
INFERENCE:
Majority 49 percent of the respondents are disagreeing in infrastructure.
Work Schedule
Strongly disagree
Disagree
Neutral
Agree
Total
No of Respondent
11
42
46
1
100
Percentage
11
42
46
1
100
INTERPRETATION:
The above table shows that 11 percent of the respondents are strongly disagree in work
schedule, 42 percent of the respondents are disagree in work schedule, 46 percent of the
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respondents are natural in work schedule, and 1 percent of the respondent are agree in work
schedule.
INFERENCE:
Majority 46 percent of the respondents are having the work Schedule in neutral.
Company policy
Strongly disagree
Disagree
Neutral
No of Respondent
22
45
33
Percentage
22
45
33
100
100
INTERPRETATION:
The above table shows that 22 percent of the respondents are strongly disagree in
company policy, 45 percent of the respondents are disagree in company policy, and 33 percent of
the respondents are natural in company policy.
INFERENCE:
Majority 45 percent of the respondents are disagreed with the companys policies.
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Promotion Opportunity
Strongly disagree
Disagree
Neutral
Total
No of Respondent
62
29
9
100
Percentage
62
29
9
100
INTERPRETATION:
The above table shows that 62 percent of the respondents are strongly disagree in
promotion opportunity, 29 percent of the respondents are disagree in promotion opportunity, and
9 percent of the respondents are natural in promotion opportunity.
INFERENCE:
Majority 62 percent of the respondents are having the promotion opportunities in
strongly disagreed.
Job security
Strongly disagree
Disagree
Neutral
Total
No of Respondent
78
19
3
100
Percentage
78
19
3
100
INTERPRETATION:
The above table shows that 78 percent of the respondents are strongly disagree in job
security, 19 percent of the respondents are disagree in job security, and 3 percent of the
respondents are natural in job security.
INFERENCE:
Majority 78 percent of the respondents are strongly disagreed with the job securities.
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Statutory benefit
Strongly disagree
Disagree
Neutral
Agree
Total
No of Respondent
12
52
29
7
100
Percentage
12
52
29
7
100
INTERPRETATION:
The above table shows that 12 percent of the respondents are strongly disagree in
statutory benefit, 52 percent of the respondents are disagree in statutory benefit, 29 percent of
INFERENCE:
Majority 52 percent of the respondents are disagreed with the statutory benefits.
Motivation of employee
Strongly disagree
Disagree
Neutral
Agree
Total
No of Respondent
18
40
39
3
100
Percentage
18
40
39
3
100
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INTERPRETATION:
The above table shows that 18 percent of the respondents are strongly disagree in
motivation of employees, 40 percent of the respondents are disagree in motivation of employees,
39 percent of the respondents are natural in motivation of employee, and 3 percent of the
respondents are agree in motivation of employees.
INFERENCE:
Majority 52 percent of the respondents are disagreed with the motivation of employee.
Appraisal system
Strongly disagree
Disagree
No of Respondent
23
47
Percentage
23
47
Neutral
Total
30
100
30
100
INTERPRETATION:
The above table shows that 23 percent of the respondents are strongly disagree in
appraisal system, 47 percent of the respondents are disagree in appraisal system and 30 percent
of the respondents are natural in appraisal system.
INFERENCE:
Majority 47 percent of the respondents are disagreed with the appraisal systems.
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No of Respondent
Percentage
Yes
No
Total
20
80
100
20
80
100
INTERPRETATION:
The above table shows that 20 percent of the respondents are had to share their ideas, 80
percent of the respondents are does not have to share their ideas.
INFERENCE:
Majority 80 percent of the respondents are having opportunities to share your ideas at
work no.
Training programs
Yes
No
Total
No of Respondent
34
66
100
Percentage
34
66
100
INTERPRETATION:
The above table shows that 34 percent of the respondents are percent attended training
program, 66 percent of the respondents are does not attended training program.
INFERENCE:
Majority 52 percent of the respondents percent are the training program no.
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Career opportunities
Yes
No
Total
No of Respondent
17
83
100
Percentage
17
83
100
INTERPRETATION:
The above table shows that 17 percent of the respondents are company provides career
enhancement opportunities for yes, and 83 percent of the respondents are do not company
provides career enhancement opportunities for no.
INFERENCE:
Majority 26 percent of the respondents are between the career opportunities no.
No of Respondent
19
23
26
32
100
Percentage
19
23
26
32
100
INTERPRETATION:
The above table shows that 19 percent of the respondents are reason for leave marriage,
23 percent of the respondents are reason for leave team fitment, 32 percent of the respondents
are reason for leave career opportunity, and 26 percent of the respondents are reason for leave
other reason.
INFERENCE:
Majority 26 percent of the respondents are the reasons for leave career opportunity.
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Incentive
Yes
N0
Total
No of Respondent
33
67
100
Percentage
33
67
100
INTERPRETATION:
The above table shows that 33 percent of the respondents are satisfied their incentive, 67
percent of the respondents are does not satisfied their incentive,
INFERENCE:
Majority 67 percent of the respondents are the statutory incentive no.
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Working hours
Yes
No
Total
No of Respondent
19
81
100
Percentage
19
81
100
INTERPRETATION:
The above table shows that 19 percent of the respondents are satisfied working hours,
and 81 percent of the respondents are does not satisfied working hours.
INFERENCE:
Majority 81 percent of the respondents are satisfied working hours no.
No of Respondent
Percentage
20
80
100
20
80
100
INTERPRETATION:
The above table shows that 20 percent of the respondents are satisfied benefit offered by
the organization, and 80 percent of the respondents are does not satisfied benefit offered by the
organization.
INFERENCE:
Majority 80 percent of the respondents are the not benefit offered by the organization.
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Participation in holidays
Not at all
Not much involved
Neutral
Involved
Total
No of Respondent
54
24
20
2
100
Percentage
54
24
20
2
100
INTERPRETATION:
The above table shows that 24 percent of the respondents are not at all in participation
in holidays, 54 percent of the respondents are not much involved in participation in holidays,
20 percent of the respondents are neutral in participation in holidays, and 2 percent of the
respondents are involved in participation in holidays.
INFERENCE:
Majority 52 percent of the respondents are the participation in holidays not at all.
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CHAPTER-VI
CHAPER-VI
FINDING, SUGGESTION AND CONCLUSION
6.1 Findings:
Majority 38 percent of the respondents are between the age group of 26 30 years.
Majority 61 percent of the respondents are between the 6001 to 12000 as monthly
income
Majority 33 percent of the respondents are awareness of the organization nearby home.
Majority 53 percent of the respondents are having the experiences below 2years.
Majority 49 percent of the respondents are the disagree in Rewards and Recognition.
Majority 46 percent of the respondents are having the work Schedule in neutral.
Majority 45 percent of the respondents are disagreed with the companys policies.
Majority 78 percent of the respondents are strongly disagreed with the job securities.
Majority 52 percent of the respondents are disagreed with the statutory benefits.
Majority 52 percent of the respondents are disagreed with the motivation of employee.
Majority 47 percent of the respondents are disagreed with the appraisal systems.
Majority 80 percent of the respondents are having opportunities to share your ideas at
work no.
Majority 52 percent of the respondents percent are the training program no.
Majority 26 percent of the respondents are between the career opportunities no.
Majority 26 percent of the respondents are the reasons for leave career opportunity.
Majority 80 percent of the respondents are the not benefit offered by the organization.
Majority 52 percent of the respondents are the participation in holidays not at all.
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6.2 Suggestions:
Retaining key personnel is critical to long term success of an organization. A Retention
Strategy has become essential if your organization is to be productive over time and can become
an important part of your hiring strategy by attracting the best candidates. In fact, some
companies do not have to recruit because they receive so many qualified unsolicited submissions
due to their history of excellence in employee retention. How do you get your employees to "fall
in Love" with your organization? This is a great question. Some of the suggestions for this can
be summarized as follows:
The company should provide better motivations to the employees. So that improves the
satisfaction of the employees.
The company should maintain a good relationship with the employees that help to
improve their production.
The company want to change their work schedule and policies of their organisation
The company should also develop their infrastructure facility of their organisation.
6.3 Conclusion:
The research has a humble attempt in identifying the causes of employee retention and
come up with a few suggestions. Prithivi Creation in Tirupur exists a high level of employee
retention.
So, the management has simply to concretize people and live them alone with an
environment in which they find it possible it behave appropriately, identify the problem,
appreciate the need to resolve it, identify the factors and contributing to the problem and behave
in ways that would either eliminate the casual variables or reduce their influence on the
problems. Though slow, the process of concretization is sure to produce the desired results
conducted in proper ways.
Employees comprise the most vital assets of the company. In a work place where
employees are not able to use their full potential and not heard and valued, they are likely to
leave because of stress and frustration. They need transparent work environment to work in. In a
transparent environment where employees get a sense of achievement and belongingness, where
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they can best utilize their potential and realize their skills. They love to be the essential part of
such organization and the company is benefited with a stronger, reliable work-force harboring
bright new ideas for its growth.
BIBILIOGRAPHY
BIBLIOGRAPHY
Reference books:
1. Kothari.C.R, Research Methodology methods and Techniques, Wishwa
prakashan.
2. Prof.Memoriya, Personnel management, Narayan Publications.
3. RAO VSP, Human Resource Management, Anurag Jain.
4. Tripathi.P.C, Human Resource Development, Sultan Chand and Sons.
5. Taylor Stephen, The Employee Retention Handbook, The Cromwell Press.
Reference Articles:
1. Biswas.S.N, Indian Journal of individuals, Institute of Management, Volume-5, Issue2, and February 1994.
2. Manikandan.P, HRM Review, The ICFAI University, Volume-3, Issue-5, and March
2007.
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APPENDIX
A Study on Employee Retention with Special Reference to Prithivi
Creation in Tirupur
Questionnaire
1. Name :
2. Age :
a. 20yers To 25yers [ ]
b.
26yers To 30yers [ ]
c. 31yers To 35yers [ ]
d.
Above 36yers [ ]
3. Gender:
a. Male [ ]
b. Female [ ]
4. Marital Status:
a. Married [ ]
b. Unmarried [ ]
c. Divorce [ ]
d. Widow [ ]
5. Family Size :
a. Nuclear [ ]
b. Join family [ ]
6. Monthly Salary:
a. Below 6000rs [ ]
b. 6001rs To 12000rs [ ]
c. 12001rs To 18000rs [ ]
d. Above 18001rs [ ]
7. Education Qualification:
a. Illiterate [ ]
b. Up To 12th [ ]
c. Up To UG Degree [ ]
d. Up To PG Degree [ ]
e. Up To Diploma [ ]
8. How Do You Come To Know About The Organization:
a. Friend [ ]
b. Relative [ ]
c. Neighbour [ ]
d. Nearby Home [ ]
9. How Long You Work In This Organization:
a. Below Two Years [ ]
b. Two Years To Four Years [ ]
c. Four Year To Six Years [ ]
d. Above Six Years [ ]
10. What Motivated You To Take Up Job:
a. Salary [ ]
b. Native Of Job [ ]
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c. Reputation [ ]
11. Do You Know Any Specified Retention Problems In Your Organization:
a. Yes [ ]
b. No [ ]
12. Problems Faced By Them:
Variables
SA
A) Good Relationship
With Management
B) Rewards
Recognition
And
C) Infrastructure
D) Work Schedule
E) Company
Policy
And Procedure
F) Availability
Promotion
Opportunity
Of
G) Job Security
H) Statutory benefit
I) Motivation
Employees
Of
DA
SDA
No [ ]
16. If You Want To Leave The Organization, What Would Be The Reason:
a. Marriage [ ]
b. Team Fitment [ ]
c. Career Opportunity [ ]
d. Others [ ] If Specify :
17. Are You Satisfied With The Incentives:
a. Yes [ ]
b. No [ ]
18. Are You Satisfied With The Working Hours:
a. Yes [ ]
b. No [ ]
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19. Are You Satisfied With The Benefit Offered By The Organization:
a. Yes [ ] If Specify :
b. No [ ]