RESPONSIVENESS TO THE PUBLIC

By: Clyde Albarico Cadapan

Responsiveness is when you address the concerns of the public on a very

attentive manner. It is seeing through the situation and act on a very decisive and
efficient way. The best thing that you can get from being responsive to the public is
their respect and admiration. One of the best way to practice responsiveness
efficiently is to work with no political influence and discrimination. We, as public
officials must look into and look through our client based on their needs and not
based on how they look like, where they came from and most especially, what
family they came from.
In order to be responsive, a public official must learn on how to understand
the situation of the scope of his or her agency. In my case as a local government
employee, I have learned a lot by going on the field and seeing first-hand the
situation of my fellowmen.
I practice responsiveness by voluntarily go out for an ocular inspection in
case there is a walk-in petition or a request in our office. I believe that it is
important to see the situation in order for me to understand it better so I can use it
as a reference for future use since I am a new employee. Another thing is to be
balanced, and by balance I mean giving more priority to the poor and the people
from the remote areas of the city.