Internal Controls

1. Administrative Controls
1.1. Proper designation of work to each authorized employees.
1.2. Undertake regular annual performance reviews with staff.
1.3. Implementing average handling time in conducting services for the customers not
to wait too long.
1.4. Establish an asset register. It is important that you maintain a proper asset
register and that you review your physical assets regularly against this register,
investigating any missing items. Make sure this is done irregularly.
1.5. Display of signage for the area to be organized and safety precautions to prevent
accidents.
1.6. Providing disaster recovery plans to be used in case of emergency.

2. Accounting Controls
2.1. Allow only authorized employee to make cash deposits, and require this
employee to make deposits as soon and as frequently as possible.
2.2. Make use of surprise counts, inspections, and reconciliations that employees
cant anticipate or plan for.
2.3. Have employees balance cash at the end of each shift if they are handing over to
another employee.
2.4. Keep records of all deposits and compare them to your bank statement each
month.
2.5. Hold cash in a secure location when it is on hand.
2.6. Keep prepared deposits in a locked safe until the deposits are made, and secure
cash registers with individual authentication so that you know who accessed
which register at which times.

2.7. Make sure that cash reporting responsibilities are spread out enough to prevent
theft by collusion.
2.8. Store copies of all cash register tapes, receipts, invoices, cancelled checks and
any other documentation that records cash transactions. Use these documents
as a paper trail to investigate cash losses and discrepancies between internal
records and bank statements.
2.9. Implement physical and electronic security measures to ensure the safety of
financial information accessible only to authorized employees.
2.10.Consider having an independent assessment done by a CPA or other
professional fraud specialist.