Lisa Dobias

mldobias5@comcast.net 612-919-6759
Experienced learning and development professional with proficiency in quality systems training for
regulated medical device industries, SuccessFactors learning management system administration, eLearning design and development, information technology, change management and integration
planning and execution.

Work Experience
2004 - Present
Possis Medical was sold to MEDRAD in 2008. MEDRAD was an affiliate of Bayer Corporation
and became Bayer HealthCare in 2011. Bayer HealthCares Interventional business was
acquired by Boston Scientific (BSC) in 2014.
Manager, Learning & Development (Operations & Quality)

Quality training lead for field action reduction project

o Created an Adobe Captivate clip to build awareness of changes in
risk management processes
o Update classroom training materials for four classes
o Currently working with vendor to update existing Risk
Management Overview e-Learning course
Quality training lead for change process work stream for Windchill 10
company-wide rollout
o Created storyboards for four major functions full track change
process, fast track change process, regulatory review process
and change owner responsibilities
o Worked with a vendor to manage the development of the
Brainshark training modules
o Created scored assessment content for three modules
o Managed the SuccessFactors LMS testing process for all courses
Quality systems training integration lead for BSC acquisition
o Managed training records in SuccessFactors LMS for legacy
Bayer Interventional and manually for BSC employees working on
the integration
o Worked with integration team leads to identify and assign BSC
curriculum for all engineering, research and development, quality,
production, finance, sales, marketing and office staff personnel.
o Exported all training records from Bayers SuccessFactors LMS
o Wrote Training Journal to document transition from Bayer training
methods and records to BSC. This document is part of the quality
system records and was utilized in audits.
SuccessFactors myLearning super site administrator
o Managed all of legacy Bayer Interventional training records which
included creating curriculum, assigning curriculum, training
managers to manage the learning requirements for their staff,

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adding online learning objects to the system, making sure new
employees received proper assignments and running weekly
reports
Training subject matter expert for internal and external audits
o Called into front room for audits to explain Training SOP and
integration activities
o Provided records of training upon auditor request

Training Manager (Workforce Development & Operational Excellence)

Implemented SuccessFactors myLearning

o Managed the implementation plan and processes for Bayer
Interventional site
o Built all curriculum for the site
o Tested all imported training records using risk management
sample size criteria
o Provided training for all users and managers upon system rollout
SuccessFactors myLearning super site administrator
o Managed all aspects of SuccessFactors LMS verifying new
users were created in the system, created curriculum, created
assignment profiles for common item assignments, recorded
classroom training completions, assigned curriculum, managed
online training objects
o Responsible for providing monthly training record completion
metrics to the quality department
Developed and delivered train-the-trainer course for production trainers
o Used ADDIE model to create classroom course for production
trainers to build confidence in their training abilities
o Utilized delivery methods of lecture, hands-on exercises, small
group discussion, large group discussion and a teach-back
opportunity
Developed and delivered Day 1 new employee orientation
o Day 1 orientation consisted of company overview, quality systems
overview, basic software/hardware information, common etiquette
guidelines, environmental health and safety overview and an
overview of myLearning.
Training subject matter expert for internal and external audits

Change Management Lead

Virtual project management experience - change management lead for

international rollout of Siebel CRM (project based in Pittsburgh, PA)
o Used ADKAR model to build communication plan (to build
awareness and desire), developed a training plan (knowledge and
ability) that included a business impact analysis, detailed list of
current training options, responses to a survey regarding training
delivery options, training roles and responsibilities and
measurement opportunities. Reinforcement was built into training
activities using the live-lab scenarios.

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Modified all e-learning courses based on changes in software
design
o Responsible for organizing and developing training for super
users who received the training first in order to support the larger
rollout. The first session was held in Rome, Italy and the second in
Berlin, Germany.
o Responsible for organizing and developing training for all end
users. This included e-Learning pre-requisites followed by
classroom training in Nice, France.
Developed performance support SharePoint site for Siebel CRM
o Built a SharePoint site that end users could utilize as a one-stopshop for all Siebel CRM training.
o Organized the content by user group training needs: all users,
sales, customer service and field service
Provided change management leadership for multiple IT projects,
including sever shutdown and new complaint handling system.
o

IT Applications & Services Manager

Training lead for US rollout of Siebel CRM

o Virtual project management experience - managed the
development of 19 e-Learning courses, using Adobe Captivate.
Three external consultants assisted with the design and
development. (project based in Pittsburgh, PA)
o Developed quick start guides (30), Tips and Tricks documents
(33), live lab scenarios (9) and a comprehensive reference guide
that included descriptions of all form fields, how to steps and
system functionality.
o Responsible for providing weekly updates to the change
management lead.
Managed two business analysts with responsibilities for enhancement
and upgrade development for MatrixOne and Dynamics CRM, which
included gathering and prioritizing business needs.
Created and implemented annual IT training strategy, which included
information from department needs analysis responses and plans for
each audience type: leadership, professional, sales and production staff.
Developed and delivered software training to sales employees at
national and regional sales meetings. These were hands-on sessions
that had minimal lecture. Games and other activities were developed
based on the theme of the meeting.

IT Technical Training & Testing Lead

Managed the software validation efforts for MatrixOne and Dynamics

CRM, which included writing test scripts for multiple scenarios for many
processes. Created test plan document and test results summary for the
projects.
Led training efforts for Dynamics CRM rollout
o Used ADDIE process to develop e-Learning courses (using Adobe

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Captivate) for sales and service staff
o Used ADDIE process to develop and deliver hands-on, classroom
training sessions
Developed and facilitated software training sessions for production
staff for both first and second shifts
SharePoint site administrator for IT site. Trained and assisted other
departments in setting up their site structure, adding content and revising
content using the checkout/checkin procedure.
Delivered IT portion of new employee orientation

2001 2004
Sr. IT Education Consultant, Travelers (formerly St. Paul Companies)

1999 2001
Sr. PC Support Specialist, Aveda Corporation

1997-1999
Information Technology Specialist, MN Office of Environmental Assistance

1991-1997
Training Consultant, GE Capital IT Solutions (formerly AmeriData)
Detailed information available on LinkedIn Profile: https://www.linkedin.com/pub/lisa-dobias/3/42a/650

Education & Certifications

CAPELLA UNIVERSITY Minneapolis, MN
Master of Science, School of Education (Instructional Design for Online Learning), 2009
ST. CLOUD STATE UNIVERSITY St. Cloud, MN
Bachelor of Science (BS) in Business Teacher Education Comprehensive (CUM LAUDE), 1990
BRAINSHARK CERTIFIED AUTHOR - 2015
BAYER HEALTHCARE
Six Sigma Green Belt Certification, 2013
MN DEPARTMENT OF EDUCATION
State of MN Comprehensive Business Teacher License (grades 7-12) valid through June 2019
BERSIN & ASSOCIATES
Rapid e-Learning Designer Certificate, 2004
METROPOLITAN STATE UNIVERSITY Minneapolis, MN
Management of Information Systems Generalist Graduate Certificate, 2002
EXIN/LOYALIST COLLEGE
ITIL Foundation Certificate in IT Service Management - 2002

Of Note
Affiliations:
Minnesota Chapter of Professional Association for Computer Training (PACT). Served as Vice
Chair and Chair of Programs (2004-2006).

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Associate member of the eLearning Guild
Member of Bob Mosher & Conrad Gotfredsons Performance Support Group
Member of trainingmagazinenetwork.com

Awards and Recognitions:

SPIRIT Award MEDRAD Interventional/Possis awarded March 2011
Brandon Hall Judge for Excellence in Learning Awards (2008, 2009)
Employee of the Quarter AmeriData awarded January 1993

Application Experience

LMS
o

SuccessFactors

Adobe Connect

E-Learning Tools
o

Adobe Captivate

Camtasia

Brainshark

Lectora

Articulate Presenter

Online Meeting Applications

o

Adobe Connect

WebEx

Microsoft Lync

Customer Relationship Management

o

Siebel CRM

Microsoft Dynamics CRM

Product Lifecycle Management

o

Windchill 10

PDM

Enovia MatrixOne

Screenshot and Graphics Applications

o

Snagit

Snipping Tool

Adobe Photoshop Elements

Adobe Fireworks

Collaboration Tools
o

Microsoft SharePoint

Microsoft OneNote

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