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0601084brandingfordeoreconsultancyservices 140324112128 Phpapp01
0601084brandingfordeoreconsultancyservices 140324112128 Phpapp01
PROJECT REPORT
ON
SUBMITTED BY
DHIIRENDRA HYDERABADWALE
(2006-2008)
Acknowledgement
It is always a difficult task to acknowledge all those who have been of
tremendous help in an academic project of this nature and magnitude
nevertheless, I have made a sincere attempt to express my gratitude to all
those who have contributed to the successful completion of this project
through this project report.
As I present this report on BRANDING FOR DEORE CONSULTANCY
SERVICES in Deore Consultancy Pvt.Ltd. I am aware of the humanity
and gratitude towards all the individuals who have so kindly offered me their
time, skill, knowledge, advice, and facilities, or guidance.
I am extremely grateful to Ms. Ashwini Pilangwad (Marketing
Executive) of Deore Consultancy Pvt.Ltd, Kothrud, Pune for giving me
this opportunity to develop this project and making all the resources
available to me with the intention of success of this project.
I also take this opportunity to express my deepest gratitude to my Project
Guide Mrs.Dr.Vandana Gote for her constant support, guidance and
encouragement.
My special thanks to MANAGING DIRECTOR of Deore Consultancy
Pvt.Ltd. Mr.Ankush Deore. Last but not the least I would like to thank my
2
parents, all the employees and all my friends who have always been a strong
support during the entire course of my project and without their co-operation
the completion of this project would not have been possible.
Dhirendra Hyderabadwale
INDEX
Sr. No.
1
2
3
4
5
6
7
9
10
11
12
Topic
Acknowledgement.
Index.
Executive summary/Introduction of Project.
Objective of the Project.
Research Methodology.
Feedback for questionnaire in graphical
format.
Research Work as per Objectives.
Important aspect of Branding.
10 Punch lines.
3 Branding Themes.
Clarification for designed Punch Lines.
4 Advertisements designed.
Company Detailed Profile.
company's Vision and Mission.
Organization Structure.
Breif History of Company.
Conclusion.
Suggestion and Recommendation.
Questionnaire.
Bibliography.
Page No.
2
3
4
6
8
10
13
13
16
17
18
23
27
29
30
32
46
47
48
51
3
EXECUTIVE SUMMARY.
Project Name:
BRANDING FOR DEORE CONSULTANCY SERVICES.
EXECUTIVE SUMMARY:
The Project refers to built strong branding strategies by means of suggesting
and designing promotional tools and techniques such as branding themes,
punch lines, media advertisements etc, so as to decide the best possible way
to promote the company and help it to emerge as a brand in Software
industry.
As the company is involved in Software and Web designing (Web-site
designing) and the company is presently into its growth phase, it needs
strong Branding strategies in order to have a good brand Image in its market
which is loaded with giant competitors, hence the company tends to have an
4
edge over its competitors by having effective branding themes and punch
line and decent advertisements so that it can get sound attention in the
market and hence further the company can prove itself with its excellent
products and services in IT field.
This project have been designed in order to fulfill this need of the company,
where I have referred many sites and used my creativity to design best
possible Branding strategies and advertisements for the company along with
the companys support to a great extent by guiding me at all times in this
project.
This was the reason for selecting the project and also I think this was the
project where I think I have done best from my point of view, besides the
others topics available.
PROJECT OBJECTIVES
Objective:
Primary Objective:
To Increase the brand image of Deore Consultancy services Pvt.Ltd.
Secondary Objective:
In order to achieve its main objective of improving the brand image of
the company, secondary objective refers to the path selected for achieving
7
RESEARCH METHODOLOGY
Meaning:Research means the process of getting knowledge and that can be carried out
either arbitrarily or in a systematic fashion. It is a purposive investigation.
Research process involves defining the problem, formulating the hypothesis,
organizing and evaluating the data, deriving inference and conclusion after
careful testing.
Definition: According to bery A careful investigation or inquiry specially
through search for new facts in any branch of knowledge
Redman and mory defined research as Systematized effort to gain
new knowledge.
Data
DataCollection Method:-
A. Primary Source:
Primary data are those data which are collected for the first time. It is better
to go for primary data since it is first hand information and there are less
chances of personnel bias and information can be collected with accuracy at
the same time. It could be retabulated and survey concerned in various forms
this data can be used. For collecting primary data I have chosen the
questionnaire method.
B. Secondary Source:
It consist of information that already exists some were, have been
collected for another purpose. The two type of secondary source are as
under:
a. Internal source:
Internal secondary data includes the data generated within the
organization.
Company Profile.
Company Senior Person.
b. External sources:External secondary data is collected from out side of the organization,
like
10
The Feedback is taken for the entire questionnaire above, but only some
of them are included here. Though all are equally important but some are
useful for company database, some for fulfilling the project objective and
some for generating customers.
2)
11
The project has been also designed keeping all these feedbacks in mind
as the samples are decided after discussions with the companys Marketing
authorities.
a)
12
1)
(Feedback from 30 people was taken for which the above result was
obtained, it was found that more than 75% people agreed that Internet
advertisements and websites are useful Promotional Techniques.)
b)
(Feedback from 30 people was taken for which the above result was
obtained, it was found than 100% people replied that Web-Designing and
IT companies are playing a vital role for Businesses to grow and develop
in this era of Globalization.)
13
c)
(Feedback from 30 people was taken for which the above result was
obtained, it was found that 80% of the companies were using specialized
software Products or having its Website.)
d)
14
(Feedback from 30 people was taken for which the above result was
obtained, most no of respondents i.e. 30% replied for having exiting offers
by providing services on lower cost than competitors, 27% replied of placing
huge advertisements, 13% replied for combination of both the above, 17%
replied of appointing good marketing staff able to attract industries for
Marketing while remaining 13% people were having different replies, some
asked for sending mails and letters to potential customers for direct
interaction while some asked for telecalling method to take leads and then
approach the customers to convince them.)
4) Research Work as per Objectives.
Important aspects of Branding:
1)
Definition of Branding:
2) Definition of Brand:
A brand is a name, term, sign, symbol or deign, or a combination of them,
intended to identify the goods or services of one seller or group of sellers and
to differentiate them from those of competitors.
15
men sold their goods out of barrels, bins and cases, without any suppliers
integrity. The earliest signs of branding were in the efforts of medivial guilds
to require craftspeople to put trademarks on their products to protect
themselves and consumers against inferior quality. In fine arts, too, branding
began with artists signing their works.
But today, branding is such a strong force that hardly anything goes
unbranded. Salt is packaged in Distinctive manufacturers containers, oranges
are stamped with growers names and further all sectors like automobile or
may be service is today well known according to its brand name.
/
Why branding the products? / Advantages of branding.
1)
Brand name makes it easier for the seller to process orders and track
down problems. i.e. it makes easy to record orders from the variety of
product range available with him, of particular type the consumer demands.
2)
profitable set of customers. Brand loyalty gives sellers some protection from
competition and greater control in planning their marketing program.
4)
5)
companys name, they help advertise the quality and size of the company.
16
17
attitudes
about
positive
brand
attributes
and
favorable
1)
2)
18
3)
4)
5)
6)
7)
8)
9)
1)
19
2)
Conditions/Situation.
3)
20
The clarification for these punch lines has been given here under, so as to
clarify how these meets with the company mission and vision statements.
How these moves hand in hand to the company objectives and weather been
imitated or really genuinely designed by me.
Hence for this purpose as well as for showing how and why only these words
and phrases have been used in a particular Punch line, detailed clarification
have been given by me as under.
21
1)
This punch line have been selected as it covers both the services provided by
Deore i.e. Web designing as well as Software solutions for different
companies.
In observation of different punch lines of various companies, most of the
companies are either having their title of business solution or Web designing,
so this theme was an attempt to have a fusion of both the major services
provided by the firm.
Additionally the word sophisticated is given as prefix which builds a strong
image and conveys our message in more precise manner, also this suits the
companys mission statement of To enhance efficiency and effectiveness of
our customers business by providing them with most excellent and
innovative information Technology solutions.
2)
This Punch line once again conveys the companys Mission statement by
word sophistication which have been referred earlier, innovation definitely
suits in the punch line as without innovation no one can built smart and
different web sites as well as no one would be able to build different
Softwares which suits the companies requirement for simplifying their work.
3)
This punch line is very similar to the previous one, but having different
sentence formation than the above one.
As it depends on person to person how they take a particular sentence and
which sentence suits more, hence this punch line conveys same message but
is quoted in different way, to let you to have the best alternative with best
formation of words.
4)
5)
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This punch line refers the second half of previous given clarification, i.e. for
Software Designing. This conveys that we develop the best ideas for your
business, which ease your routine time consuming processes and procedures
and help the companies to get the best out of our ideas in form of software
packages.
6)
7)
This punch line once again refers only to web-designing, but again quoted in
different way.
Here the sentence is formed in such a way that we design the web-sites with
style and now a days what matters is STYLE, hence we can get noticed even
with this small but effective sentence.
8)
This Punch line is also conveying the same message as in the punch line,
hence would not require much clarification, as quoted in different way.
9)
This Punch line refers to the IT solutions part. Frankly speaking this is much
repeated and indifferent word used by most of the companies in their punch
line, the difference would be For smart businesses.
The clarification of smart Business is already stated above for 4th Punch
line.
Advertisement no:1
26
Mob: 9370286060.
Office no: D-15, Rahul complex, Paud road, Kothrud, Pune- 411 038.
-----------------------------------------------------------------------------------------------------------
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Advertisement no:2
----------------------------------------------------------------------------------------------------------Are you satisfied with your old way of Advertising?
How can you be without a Web-Site.
We offer exiting and most affordable packages for designing and maintaining
your web-sites to keep your company with the global environment.
Mob: 9370286060.
Office no: D-15, Rahul complex, Paud road, Kothrud, Pune- 411 038.
-----------------------------------------------------------------------------------------------------------
28
Advertisement no:3
----------------------------------------------------------------------------------------------------------We provide different IT services locally as well as globally.
Web Solutions,
System Integration,
IT Consulting,
IT Outsourcing.
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Mob: 9370286060.
Office no: D-15, Rahul complex, Paud road, Kothrud, Pune- 411 038.
-----------------------------------------------------------------------------------------------------------
Advertisement no:4
----------------------------------------------------------------------------------------------------------Thinking of Designing a Smart Web-Site for your Company?
Or
Thinking for a smart ERP solution package to take off your work load?
We are having exiting and most affordable packages for you with the best
genuine solutions,
30
Mob: 9370286060.
Office no: D-15, Rahul complex, Paud road, Kothrud, Pune- 411 038.
-----------------------------------------------------------------------------------------------------------
as it was only possible me to design the branding themes, Punch lines as well
as the advertisements as per the companys mission, its type, organization
structure, strengths and weaknesses and other aspects like the products and
services produced and sold by the organization, which all are included in this
Profile.
The Company profile and details are divided and sub-divided into:
Services provided by the company.
Companys Mission and Vision.
Companys History
Products sold by the company.
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Web Solutions
IT Consulting
IT Outsourcing
33
Vision Statement
"To achieve a highly efficient and effective sustainable world with each
individual having equal opportunity to enjoy its valuable resources in
peaceful manner."
Mission Statement
"To enhance efficiency and effectiveness of our customers' businesses by
providing them with most excellent and innovative Information Technology
solutions."
Core Ideology
Core Values
1.
practices)
We will conduct our business fairly with honesty and transparency
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2.
CORPORATE OVERVIEW
35
Current Structure:
Matrix Organization
At Deore, we follow matrix organizational structure and take advantage of
strengths of functional and projectized organizational structures. Strong
matrix at Deore ensures that the project managers get maximum autonomy
and authority to take project related decisions required for successful
36
37
Brief History:
We are a growing company in the search of ways to make a difference in the
world economy. Mr. Ankush Deore, Chairman and Founder-Director of our
company with his quest for entrepreneurship started evaluating different
opportunities since May 2001. In June 2004, he along with Ms. Kalyani
Joshi established "Center for Entrepreneurship and Business Management"
(CEBM) to identify, evaluate and exploit business opportunities across the
globe and mainly to lay a strong foundation for a visionary company in the
forming. In March 2005, "Deore Consultancy Services Private Limited" was
incorporated. Currently Deore Consultancy Services is engaged in
developing infrastructure and establishing a global customer base. In short
term, we are aiming to increase our strength to 100 professionals.
Quality:
At Deore, we take utmost care to ensure success of our projects. Our robust
project management systems ensure that scope and quality of the project are
delivered within the specified time using allocated resources.
38
Apart from project management techniques, several other quality tools are
used to improve processes in each area of Deore's operations. Recently we
implemented Six Sigma methodology for improving few of our processes.
Implementation of Six Sigma significantly improved customer satisfaction
through cost reduction, reduced project delivery time and improved customer
relationship management.
39
and disability.
DEORE presents valuable employment opportunities which include higher
responsibilities and superior opportunities. Opportunities are presented with
well drafted development plans which ensure faster growth with steep
learning curve. Our culture fosters creativity and makes DEORE one of the
best places to work for.
We recommend you to surf the career section to know more about us and
understand employment opportunities at DEORE. We welcome you to join
us and unleash your creative potential. No doubt, you will find DEORE as
one of the best places to work for.
COMPANYS PRODUCTS:
THE COMPANY DEALS WITH THE FOLLOWING PRODUCTS.
Deore QT
Deore Estimate
40
Deore School
Deore Inventory
Deore CRM
Deore Purchase
Deore ORS
1) DEORE QT
Objective
Finding out quantities has been tough task for Construction companies till
date. Process is tedious and time consuming but equally important as success
of whole project rests on this correct quantity estimates.
By keeping in mind this unique need of Construction companies, Deore
Consultancy has introduced special software solution Deore QT.
Extensive research of two and half years has finally fruited into this unique
Quantity Take-off product. With the desire to empower construction
companies with technology and improve their efficiency, Deore Consultancy
has developed this much awaited software solution.
Finding out quantity has never been so easy and fast as with Deore QT. With
special interface with AutoCAD, this solution does wonders. Just open your
AutoCAD drawing and start finding quantities within minutes by selecting
41
drawing. The thing which used to take days and months of civil engineers
can now be done in minutes, thanks to Deore QT.
You need not be necessarily civil engineer either. Even non-engineer can use
it effectively with its very User friendly GUI and overall architect. Once
trained, any person can find out different quantities like "Skirting",
"Flooring", "Plaster", "White wash", "Neeru Finish", "Concreting of
columns, beams, foundation", "Steel" etc easily.
Latest technologies have been used to develop this desktop based application
to be in pace with fast changing technological world. It can be installed
machines of various configuration and periodic updates help our client to
make the most of our extensive research and innovative solutions in this
field.
2) DEORE ESTIMATE
Objective:
"Deore estimate" is an end to end solution for carrying out the cost
estimation of various projects. It not only automates the estimation process
but also helps in generating various reports which are proving to be most
important documents while taking critical decisions.
Estimation is one of the most important but equally tedious and time
consuming process. As estimation is carried out in the initial phase of life
cycle of the project, its importance is highlighted with the fact that maximum
42
cost reduction can be carried out with effective and accurate estimation.
Doing estimation manually becomes time consuming when building plans
are altered number of times beforegetting finalized. The cost involved also
goes up in this whole process. Deore estimateTM is very effective and
interactive software specially designed for construction companies,
contractors and builders to give them an edge over competitors. It is
designed to prepare detailed estimate and adopt various Schedule of Rates
(SOR).
The Items of work can be picked directly from the Schedule of Rates which
helps in considerable time saving. It automates the estimation process, helps
in generating measurement sheets and abstract report. It is equipped with
database of resources viz. materials, machines and labour. Different reports
can be generated using this software, which empowers the management to
take effective decisions.
These reports also give the break-up of cost of different types of materials
being used in construction. Deore estimate helps the management in resource
allocation, budgeting and hence the cost cutting and effective financial
control over the project.
Salient Features
43
estimation.
SOR: It can store multiple schedules of rates. You can select suitable
3) DEORE SCHOOL
ERP SOLUTION FOR EDUCATIONAL INSTITUTES
Education industry has gone numerous changes in last 10 years. Introduction
of technology has changed the ways in which things are being carried out.
Continuous efforts are being made to reduce efforts and time involved in
various function of the school or college. Automation of schools or colleges
has started with introduction of Computers. But just presence of computers is
44
45
Salient Features
entries.
convenience.
Providing total information to the parents at any time right at your desk
DEORE school has been designed after extensive research conducted into
200 schools. The findings revealed that each School has its own particular
style of functioning. For instance some schools conduct exams term-wise,
46
some monthly and some weekly. DEORE school has therequisite flexibility
to be configured and customized to meet your requirements, instead of you
having to change to the software style.
DEORE school is designed for Windows with web integration, and support
to tools like interactive Voice system (IVR), Optical character Recognition
(OCR), Radio Frequency ( RF) etc. which gives you the option of integrating
DEORE school to any technology.
DEORE school can be used in a multi user and multi location system. For
example you can have one system each in fee counter, accounts, staff room,
Principal/Director office, on which all can work online. Using School 2000
you can integrate all the systems you have at different locations to a center
location for your analysis. You can also convert any of the reports generated
through DEORE school to any format, so that you can send an income and
expenditure account or performance of student through e-mail.
DEORE school has lot of other features, which are very useful, reducing
your workload, helping you to improve the School performance.
4) DEORE INVENTORY
Objective
Managing and analyzing inventory has never been so easy as demonstrated
47
Description
Keeping inventory costs down is crucial to gain competitive advantage in
present global scenario. Effective management of inventory and in turn cost
reduction has emerged as one of the biggest challenge for managements in
most of the organizations. Implementation of effective software is an
ultimate solution to reduce the costs of inventory.
"Deore inventory" helps companies slash inventory costs by providing
tighter control of stock levels. Deore approach to inventory control is
designed and executed to maximize efficiency and flexibility on a task by
task basis. This software is efficiently tailored to meet your specific
inventory management needs. It not only automates the inventory
management process but also delivers decision making
support through number of reports.
"Deore inventory" is basically having two modules. "Core module" and
"Ancillary Module". Core module is implemented at the corporate office
location while Ancillary module is implemented at work sites. Details of
vendors as well as different construction items can be stored in the system.
Arrival or the issuance of the raw material is inserted at the site location in
48
Ancillary module and this data is updated with Core module on periodic
basis.
Development in latest MSFT technology and strong functionality has made
this software one of its kinds for inventory management.
Salient Features
different sites.
another.
concerned issues.
Fraud prevention.
A computer system can automate the purchasing for a great deal of product
but must also deliver decision-making support for purchases.
49
4)
DEORE CRM
Objective
Deore CRM empowers management to keep effective track of all the
customer enquiries along with assessing payment dues on day to day basis.
Description
At Deore we believe that Customer Relationship Management (CRM) is not
just a process; rather it is a strategy designed to understand, anticipate and
service the needs of an organization's present and potential customers. It is a
philosophy to us which gets you closer to your customers.
Our philosophy has led to origin of an effective CRM solution especially
designed for construction industry. This CRM solution named as Deore
CRM helps our customers continually gather information about their
customers. Analysis of gathered information helps in decision making
concerning converting enquires as well as retaining existing customers.
Deore CRM has ample functionality for effective management of customer
data. Keeping customer follow up, scheduling appointments, arranging site
visits has never been so easy. Deore CRM also keeps track of post sales
payment schedules of each customer. And thats not all; it also helps in
analyzing efficiency and effectiveness of your sales as well as recovery staff.
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6) DEORE PURCHASE
Objective
Deore Purchase aims at optimizing procurement process at any construction
company which will lead to reduction of paper work, increase in efficiency
of operation and in turn improves the profit.
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Description
"Deore Purchase" offers comprehensive software framework specifically
designed to meet the challenging demands of Construction industry. It has a
user-friendly interface and easy navigation allowing user to spend very little
time learning the product. Its excellent interface guides the user throughout
the process and ultimately reduces the stress with increase in efficiency and
improved purchase cycle.
"Deore Purchase" offers a broad range of features and functionality. This
software is helping construction industries to automate and standardize the
process. It has significantly reduced the paperwork and left minimal SEOpe
for error.
This software is having provision to fill in the data of all the vendors and
information
About different items to be purchased. User can easily choose vendor as well
as items while releasing purchase order. User can submit it in print format or
even send the document by electronic means. Database of vendors as well as
items give wide range of choice to user at the click of a button. Once
database is prepared then user can use it whenever required without spending
time in filling up the information.
Entries of cash purchases can be made easily. User can see the details of
52
purchase orders released and items received for the specified period within
seconds at a click of a button. This gives user birds eye view over
transactions and in turn increase the efficiency of management. Different
reports can be generated which are very useful in day to day functioning of
management.
Salient Features
same.
One time feeding of details of vendors and items which can be used
parties.
a click of a button.
7) DEORE ORS (ONLINE RECRUITMENT SYSTEM)
Objective
"Deore ORS" is an excellent assistant to any HR manager who now a days is
53
spending lot of time and effort to scrutinize and recruit right kind of people.
It not only streamlines the work but also helps in perfect selection.
Description
"Deore ORS" is easy to operate and powers recruiting efforts of companies
in different industries. It is a Windows based and database-driven software
which provides complete application management, tracking of candidates,
detailed search based on criteria, electronic communication management and
automates the hiring process as a whole.
Prospective candidates can upload their CVs along with application for
particular vacancy in your organization and these details will come to you in
sorted format which is very easy to deal with. Powerful search option helps
user to assort candidates as per the requirement and saves huge amount of
time required go through the complete life cycle of recruitment process.
Once candidates are classified, e-mails can be sent to all of them with the
click of a button.
As a leading provider of customized software, Deore Consultancy has the
industry knowledge, technical expertise and foresight to help you realize
your business goals, fully utilize your available resources, and increase
productivity. Streamlining every aspect of the recruitment process, "Deore
54
55
Conclusion:
The conclusion of this project is that, after the feedback taken from targeted
people of sample size 30, it was found that 76% of the people think that
Internet advertisements and websites are useful Promotional Techniques and
100% people replied that Web-Designing and IT companies are playing a
vital role for Businesses to grow and develop in this era of Globalization.
Also it was found that 80% of the companies interacted were using
specialized software or have its own web-site. Also 30% respondents replied
for having exiting offers by providing services on lower cost than
competitors while 27 % for advertisement to capture more market.
Also the project was successful to design 10 effective punch lines, out of
which 1 have been finalized by the company to be used along with its brand
name.
As directed by the company 3 Branding themes and 4 Advertisements have
also been designed, which are designed as per companys objective and point
of view to attract people and gain good market share.
As per the objectives, the project also contains elements of Brand and Brand
Equity which helps us to understand this project more precisely.
56
All this indicates that the project has been successful to fulfill its ultimate
objective i.e. to help the company to emerge a Brand in IT and Webdesigning Industry.
57
Questionnaire:
QUESTIONAIRE FOR SUGGESTING STRONG BRANDING
STATEGIES FOR
COMPANIES.
_____________________________________________________________
___________
1)
Name:
2)
58
3)
Income Group:
[ANNUAL INCOME]
2, 00,000
2,00,000-3,00,000
3, 00,000-5, 00,000
5, 00,000 and Above.
4)
Company:
5)
i) Contact No:
ii) E-mail:
iii)
Facsimile:
6)
7)
No
No
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8)
No
_____________________________________________________________
_____________________________________________________________
______________________
9)
role for Businesses to grow and develop in this era of Globalization? How?
Yes
No
_____________________________________________________________
_____________________________________________________________
______________________
10)
Website?
Software Products:
Website:
Yes
Yes
No
No
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11)
techniques? If no, dont you think you can promote/ optimize your
organizational cost by using them?
If Yes:
_____________________________________________________________
_____________________________________________________________
______________________
If No:
_____________________________________________________________
_____________________________________________________________
______________________
12)
companies who are providing good solutions and services but not popular?
_____________________________________________________________
_____________________________________________________________
______________________
13)
What are the tools and techniques that you suggest these companies to
promote them?
61
_____________________________________________________________
_____________________________________________________________
______________________
_____________________________________________________________
___________
_____________________________________________________________
___________
Signature
BIBLIOGRAPHY
BOOKS
Marketing management by Philip Kotler
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