ISyE 3232C

YL. Chang

Stochastic Manufacturing and Service Systems

Fall 2015

M/M/1 Queue Simulation

.doe file is an Arena file to run simulations. Please download mm1.doe from Tsquare to run M/M/1 queue
simulation.
You can run Arena software from any ISyE computer; or open an ISyE virtual desktop from a personal laptop
[go to mycloud.gatech.edu and/or follow the instructions in http://www.ece-help.gatech.edu/labs/virtual.html.
I think the remote desktop solution is the easiest and most useful one. Arena is under Rockwell Software
folder.
Here are some instructions to run the simulations with .doe file:
To show animation, go to Run Run Control and then un-click if Batch Run is highlighted.
If Batch Run is highlighted, Arena does not show animation, only the final report. In the current model,
Arrival is exponential with mean 1 mins.
Service is exponential with mean 0.8 min. So the utilization is supposed to be 0.8.
Go to Run Setup Replication Length and set it to a small number such as 100 minutes.
Click play button. When it is done, ARENA automatically pulls overview report.
In the middle window named Preview, you can click Entity for avg system time; Queue for avg
number and time waiting in queue; and Resource for avg utilization. When replication length is short
(100 mins for instance), utilization is only around 0.65 and average waiting time in queue is not close
to Wq from Kingmans formula.
Now, if you increase replication length to 100000 mins. and repeat the above steps, average utilization should
be close to 0.8 and average wait time in queue should be around 3.2 mins.
You can change inter-arrival time and service times to different distribution other than exponential by
double-clicking the arrival and server icons in the animation.
You can stop by my office if you have questions on how to run these simulations, Im happy to help and
instructions are easy.