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Course Title: Communication Skills

Course code:

TITLE OF INSTIUTE
COURSE CURRICULUM
B.Tech.
Semester: III
Course Title: Professional Communication
(Code:

Degree Programs in which


this course is offered

Pre-requisite Course
Co-requisite Course
Type of Course
Course Difficulty level
Course offered in
Academic year

1.

Intermediate Communication
Skills
Core/Elective/Foundation
O/A/S
Second Year
Odd Semester

TEACHING AND EXAMINATION SCHEME

Teaching Scheme
(In Hours)

Total Credits
(L+T+P)

Examination Scheme
Theory Marks Practical Marks

ESE

PA

70

30

ESE
Pr/Viva
20

PA

Total
Marks
150

30

[Legends: L - Lecture; T - Tutorial/Teacher Guided Student Activity; P - Practical;

C-

Credit; ESE - End Semester Examination; PA - Progressive Assessment]

2.

RATIONALE

The significance of the course lies in focusing on developing the technical communication skills,
its various aspects like writing and public speaking. It will help enrich the students their ability to
express their domain knowledge. It also highlights on group and cross-cultural communication
strategies which will help the prospective engineers to enhance their dealings with colleagues and
clients.

3.

COURSE OBJECTIVES
1.

To create an environment where the students can communicate better by involving


them in public speaking and group communication

Course Title: Communication Skills

2.

Course code:

To help students understand the relation between professional and academic


requirements of communication skills

3.

To develop students understanding of technical communication skills with the help


of practical sessions

4.

To expand their abilities in written communication

5.

To make students more employable by equipping them with appropriate behavioural


skills

4.

COURSE OUTCOMES
The students will be able to:

Identify needs, meanings and purposes of various technical communication skills

Identify the language skills related to various expressions and situations

Read, comprehend and write technical documents based on curriculum related


materials

Appraise objectively the communication practised by him/her as well as of others.

Course Title: Communication Skills

Course code:

COURSE DETAILS
Unit - 1

Notice, Agenda, Meetings and Minutes


Students will be able to

Learning
Outcomes
(Student
Learning
Outcomes)

Identify the purpose/s of a notice, agenda, meeting and minutes

Describe the structure of a notice, agenda, meeting and minutes

Demonstrate the qualities of a good notice, agenda, meeting and


minutes

Organise and conduct a meeting for academic purposes

Show the ability to draft an appropriate notice, agenda and minutes of


the meetings for various academic purposes

Topics

Concept of a Notice, Agenda, Meeting and Minutes

and Sub-

Format of a Notice, Agenda, Meeting and Minutes

topics

Qualities of a good notice, agenda, meetings and minutes

Unit - 2

Proposal Writing
Students will be able to

Define the meaning of a proposal

Learning

State the objectives of proposal writing

Outcomes

Identify the parts of a proposal

(Student

Explain the steps to follow while drafting a proposal

Learning

Discuss the format of a proposal

Outcomes)

Illustrate various types of proposal

Prepare a proposal on the given topic / subject related to academic


world known to them

Concept and Importance of Proposal Writing

Objectives of Proposal Writing

Parts of a Proposal

Topics

Proposal Writing: The steps to follow

and Sub-

Format of a Proposal

topics

Types of Proposals (Solicited and Unsolicited )

Subjects:
1. Proposal to organise an event
2. Proposal to implement a solution

Unit - 3

Report Writing

Course Title: Communication Skills

Course code:

Students will be able to


Learning
Outcomes
(Student
Learning
Outcomes)

Define the meaning of a report

State the objectives of report writing

Identify the parts of a report

Explain the steps to follow while drafting a report

Discuss the format of a report

Illustrate various types of report

Prepare a report on the given topic / subject from their academic world

Concept and Importance of Report Writing

Objectives of Report Writing

Parts of a Technical Report

Report Writing: The steps to follow

Topics and

Format of a Report (Letter Format, Memo Format, Standard Format)

Sub-topics

Types of Reports (Industrial Visit Report, Investigation Report,

Feasibility

Report,

Inspection

Report,

Progress

Report,

Design

Experiment Report)
Note: The subjects of above stated types should be within the
experience of the students.
Unit - 4
Learning

Stress Management
Students will be able to

Outcomes

Define stress and stress management

(Student

Identify causes of stress

Learning

Practice various stress management techniques

Concept of Stress

Causes of Stress

Techniques of Stress Management

Outcomes)

Topics and
Sub-topics

Unit - 5
Learning

Time Management
Students will be able to

Outcomes

Define time management

(Student

Recognise need for time management

Learning

Explain techniques of time management

Course Title: Communication Skills

Outcomes)

Course code:

Practice time management techniques

Topics and Concept and importance of time management


Sub-topics Techniques of time management
Unit - 6
Learning
Outcomes

Conflict Management
Students will be able to
State the meaning of the term conflict and conflict management

(Student

Identify the causes of conflict

Learning

Illustrate styles of conflict management

Outcomes)

Show process of conflict management

Concept of conflict management

Causes of conflict

Classification of conflict

Styles of conflict management

Process of conflict resolution

Topics and
Sub-topics

Unit - 7
Learning
Outcomes

Common Errors in using English

Recall various topics learnt in previous semester

Repeat the rules of correct use of tenses, subject-verb agreement,


conditionals, punctuation marks, auxiliary, preposition, conjunction,

(Student

direct-indirect narration, active-passive and word-formation while

Learning
Outcomes)

using English language

Demonstrate the ability to use this knowledge in context

Tenses
Subject-verb Agreement
Conditionals
Auxiliaries
Topics and
Sub-topics

Prepositions
Conjunctions
Direct-Indirect Narration
Active-Passive
Word formation

Course Title: Communication Skills

4.

Course code:

MAPPING OF COURSE OUTCOMES WITH PROGRAM OUTCOMES

Course

PO

PO

PO

Outcome

CO-1
CO-2

5.

COURSE TEACHING AND LEARNING ACTIVITIES

Lectures Interactive Laboratory Case


(hrs)

Tutorial

In/out of

(hrs)

Class

In/Out

01

6.

(hrs)

Field

Projects

Web

Others

(hrs)

Based

(hrs)

Discussion Trip
(hrs)

(hrs)

Learning
(hrs)

02

SUGGESTED LESSION PLAN (THEORY)

Uni

Unit Title
Teaching
Hours

Notice, Agenda, Meetings and Minutes

04

II

Report Writing

03

III

Proposal Writing

03

IV

Stress Management

02

Time Management

02

VI

Conflict Management

02

VII

Common errors in using English

02

Total

18

Course Title: Communication Skills

7.

Course code:

ASSESSMENT SCHEME (Including Rationale)

It requires a student to go through various functional activities in the classroom as well as


in the laboratory.

It is mandatory for the student to practice LSRW skills in the classroom/labs in the form
of tasks and assignments.

Internal Break up

Task

Time

Description

Weight
10

1. Class attendance &


Participation

2. Group Projects &


Presentation
3. Assignments

20

4. Lab. work/ Field trips

20

5. Final Exams

10

Final Examination Plan

Uni

Unit Title

Distribution of Theory Marks


Cognitive level
(Blooms taxonomy)
R

An

Ap

Sy

Total
Marks

Notice, Agenda, Meetings,

03

03

03

03

12

Minutes
II

Report Writing

02

02

03

03

10

III

Proposal Writing

02

02

03

03

10

IV

Stress Management

02

02

04

01

09

Time Management

02

02

04

01

09

VI

Conflict Management

02

02

04

01

09

VII

Common Errors in using

03

03

03

02

11

Course Title: Communication Skills

Uni

Course code:

Unit Title

Distribution of Theory Marks


Cognitive level
(Blooms taxonomy)
R

An

Ap

Sy

Total
Marks

English
Total

16

16

24

14

70

[Legends: R = Remember; U = Understand; Ap = Apply; An = Analysis; E = Evaluation, Sy =


Synthesis. (As per Blooms revised taxonomy) ]

Course Title: Communication Skills

8.

Course code:

SUGGESTED LIST OF EXERCISES/PRACTICAL

Lab activities aim at developing overall communication skills to enable students to acquire
confidence and competence. Hence, it is suggested that each lab should be divided into three
segments with focus on listening/speaking, reading/writing and vocabulary development.

Week Unit
I

Practical/ Exercise

Apprx. Hours

No.

required

An overview of the Lab Activities

02

Drafting a Notice and Agenda

02

Identifying common errors in the use of English


3

Conducting the Meeting and Preparing Minutes

02

Stating common errors in subject-verb agreement


4

II

Selecting a topic for proposal writing and to do necessary 02


planning

II

Data and/or information collection for proposal

02

II

Organisation of data / information

02

II

Presentation of the data /information in an appropriate 02


format

II

Presentation of the proposal in front of the group

02

III

Selecting a topic for report writing and to do necessary 02


planning

10

III

Data and/or information collection for report writing

02

11

III

Organisation of data / information

02

12

III

Presentation of the data /information in an appropriate 02


format

13

III

Presentation of the report in front of the group

02

14

IV

Stress Management

02

15

Time Management

02

16

VI

Conflict Management

02

17

VII

Identifying common errors in the use of English

02

Internal Evaluation

02

Total

36

18

Course Title: Communication Skills

9.

Course code:

SUGGESTED LEARNING RESOURCES


List of Books:

Sr.
No.

Title of Book

Author

Publication

1.

Business Communication

Lesikar and Flatley

Tata McGraw Hill,


New Delhi

2.

Technical Communication

P. Subba Rao, B. Cengage Learning,


Ankit

Kumar,

C. New Delhi

Hima Bindu
3.

4.

5.

6.

Communication Skills

Sanjay Kumar and Oxford University


Pushp Lata

Press, New Delhi

Business Communication

Mathukutty M

Tata McGraw Hill,

Strategies

Monipally

New Delhi

Communication Skills for

Sangeeta Sharma

PHI Learning, New

Engineers and Scientists

and Binod Mishra

Delhi

Communication Skills for

Nira Konar

PHI Learning, New

Professionals
7.

Professional Communication

Delhi
Aruna Koneru

Tata McGraw Hill,


New Delhi

8.

Effective Technical

M Ashraf Rizvi

Communication
9.

Longman Dictionary of

Tata McGraw Hill,


New Delhi

Longman

Common Errors

List of Major Equipment with broad specifications


A Well-Equipped Language Lab

10

Turton ND

Course Title: Communication Skills

Course code:

Web resources for Unit IV to VI.


http://www.counselingcenter.illinois.edu/self-help-brochures/stress-and-anxiety/stressmanagement/
http://www.webmd.com/balance/balanced-life-13/ways-to-beat-stress
http://www.webmd.com/balance/stress-management/stress-management-topic-overview
http://www.mindtools.com/pages/main/newMN_TCS.htm
http://www.medicinenet.com/stress_management_techniques/article.htm
http://www.helpguide.org/mental/stress_management_relief_coping.htm

Quiz on Stress
http://www.webmd.com/balance/stress-management/rm-quiz-stress-anxiety
http://www.webmd.com/balance/stress-management/rm-quiz-stress-causes

Time Management
http://www.mindtools.com/pages/main/newMN_HTE.htm
http://www.studygs.net/timman.htm
http://www.kent.ac.uk/careers/sk/time.htm
http://www.cob.sjsu.edu/nellen_a/time_management.htm
http://www.counselingcenter.illinois.edu/self-help-brochures/academic-difficulties/timemanagement/
http://www.businessballs.com/timemanagement.htm

Conflict Management
http://www.businessdictionary.com/definition/conflict-management.html
http://www.mindtools.com/pages/article/newLDR_81.htm
http://www.typesofconflict.org/how-to-resolve-conflict/
http://www.personalityexplorer.com/FREEResources/ConflictManagementTechniques.a
spx
http://www.helpguide.org/mental/eq8_conflict_resolution.htm
https://www.cscollege.gov.sg/Knowledge/Pages/Conflict-Management-A-Guide-forNew-Managers.aspx

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