Republic of the Philippines

DEPARTMENT OF LABOR AND EMPLOYMENT

Intramuros, Manila
OFFICE PERFORMANCE COMMITMENT AND REVIEW (OPCR)
I, HANS LEO J. CACDAC, Administrator of the Philippine Overseas Employment Administration, commit to deliver and agree to be rated on the attainment of the
following targets in accordance with the indicated measures for the period January to December, 2012.
4 Outstanding
3 Very Satisfactory
2 Satisfactory
1 Unsatisfactory

MFO

Success Indicators
(Targets + Measures)

Allotted
Budget

Division/ individuals
Accountable

- Meeting the success indicators

- 90% to 99% of the success indicators
- 80% to 89% of the success indicators
- 79% or below the success indicators

Actual Accomplishments

Rating

Remarks
(Basis)

MFO 1. EMPLOYMENT AND SKILLS DEVELOPMENT

A. Facilitation of
Deployment of
OFWs

1. Implemented the field processing of BM workers in at

least 2 outreach centers by 3rd Quarter 2012

2. Developed the framework for BM Online processing by

4th Quarter 2012

3. Simplified the foreign employer accreditation system by

3rd Quarter 2012
D. Market
Development and
Management
Program
POEA OPCR - 2012

1. Developed
Model
Bilateral
Agreements
Implementing Guidelines by 1st Quarter 2012

and

PhP51,480.00

ICT Branch
Admin. Branch

BM Processing
Center
ICT Branch

Landbased Center
Seabased Center
ICT Branch
Marketing Branch

Done (100%)

- Implemented at Duty
Free starting March
2012,
SM-Manila
starting August 2012
and
Trinoma-Q.C.
starting
November
2012.
Done (100%)

- System
design
prototype including the
Terms of Reference
(TOR) for consultancy
on
BM
Online
development
completed.
- Submitted to DBM a
request for funding
Done (100%)

Done (100%)

- DOLE

Administrative
Order issued on the
Page 1

2. Completed the updating of all country profiles and

market trends in coordination with POLOs and PRAs by
2nd Quarter 2012
3. Institutionalized the Landbased Consultative Council by
3rd Quarter 2012

Marketing Branch

Philippine
BLA
Guidelines
and
Procedures.
(DOLE
AO#28, S.2012)
90% Done.

Marketing Branch

80% Done.

PhP24,000.00

- Completed
concept
paper
- Schedule
convening
organizational meeting.

POEA OPCR - 2012

Page 2

MFO

Success Indicators
(Targets + Measures)

Division/Individuals
Accountable

Allotted
Budget

Actual Accomplishments

Rating

Remarks

MFO 1. EMPLOYMENT AND SKILLS DEVELOPMENT

G. Government
Placement Services

1. Implemented the new policy on government hiring by 3rd

Quarter 2012 in accordance with RA 10022 which
requires BLA/MOU with host country.

2. Submitted recommendations based on the review of

the following Agreements / Internal Cooperation by June
2012
Japan-Philippines
Economic
Partnership
Agreement (JPEPA)

Government
Placement Branch

Government
Placement
Branch

66.6% Done.

- 4 GPB clients already

with
MOU/
MOA
(Korea, Taiwan, Japan
and UAE).
- MOU with MOH- KSA
endorsed to DFA for
comments.
- MOU
with
MOHEbeye,
Marshall
Islands completed at
POEA-TWG
level.
TWG endorsed the
MOU to ILAB for POLO
inputs.
Done (100%)

- Recommendations
submitted to Special
Sub-Committee
of
PJEPA:
- Implemented
the
following
improvements for the
5th
Batch
of
recruitment:
a. Applicants
with
Japanese
language
skill/
training were given
additional points in
the shortlisting
b. 6-month
Profieciency
Japan Language
Training (PJLT) to
start in December
2012 May 2013

POEA OPCR - 2012

Page 3

3. Issued Guidelines on Foreign Employers Guarantee

Fund by 4th Quarter 2012

POEA OPCR - 2012

- MOU automatically
extended without
change January 2012.

MOU with Japan International Corporation of

Welfare Services (JICWELS)
-

Government
Placement
Branch

75% Done.

- TWG Reconstituted
- 1st Draft (c/o Secretariat)
- 2nd Draft (w/ TWG Inputs)
- Consultation with
Permanent Committee
and DOF, DBM, COA, BTr
and IC held
- 3rd Draft completed by
POEA-TWG and ready
for discussion with
Permanent Committee

Page 4

MFO 2. LABOR STANDARDS ENFORCEMENT AND DISPUTE RESOLUTION (ADJUDICATION SERVICES)

A.

Compulsory
Arbitration Services

1. Disposed 70% of cases filed by December 2012

PhP419,968.00

Adjudication Office
ICT Branch

2. Posted 100% of Cases handled in the POEA Website

by July 2012 and updates thereafter every end of each
month
-

3. Ensured zero processing of watchlisted OFWs and

employers throughout the year in coordination with
POLOs and ILAB

D. Conciliation Services

Adjudication Office

PSO
POEA Regional
Offices
POLOs
ICT Branch
LAC

68.59% cases disposed/

70% target
= 98% accomplishment
Done (100%)

99.99% compliant.

PhP100,000.00

Conciliation Unit

87.25% Settlement rate

1. Increased success rate to 95% repatriation of workers

deployed by licensed agencies throughout the year

Repatriation Unit

96% success rate

2. Formulated Internal Guidelines on Repatriation

Assistance Procedure by 3rd Quarter 2012

PhP30,000.00

Repatriation Unit

75% Done.
- Draft procedure
prepared.
- FGD with industry
associations done.

Repatriation Unit
ICT Branch

80% Done.
- Developed system
for testing.

1. Settled 70% of the conciliation cases handled under the

Single Entry Approach (SEnA) throughout the year

E. Repatriation of
OFWs

3. Developed Computerized Repatriation Tracking and

Management System by 4th Quarter 2012
PhP34,200.00

POEA OPCR - 2012

Page 5

MFO

Success Indicators
(Targets + Measures)

Allotted
Budget

Division/ individuals
Accountable

Actual Accomplishments

Rating

Remarks

MFO 3. SOCIAL PROTECTION AND WELFARE SERVICES

A. Agency Licensing
Services

1. Completed the proposed revised criteria on agency

performance award by 3rd Quarter 2012

Licensing Branch

75% Done.
- Draft criteria
prepared.

B. Anti-Illegal

1. Completed the computerized profiling

Recruitment cases by 3rd Quarter 2012

Illegal

Done (100%)

2. Developed a concept paper on Convergence of the AIR

Program with the DOLE Regional Offices and other
public education programs of other government
agencies by March 2012

AIR Branch
POEA Regional
Offices
ICT Branch
WED
AIR Branch
POEA Regional
Offices

Done (100%)
- Concept
paper
approved
by
SecLab.
- Signed MOU with
PNP-CIDG
for
cooperation
in
addressing illegal
recruitment.
Done (100%)
- Forged MOUs with
85 LGUs.

Done (100%)
- Launched
the
PEOS on Wheels
in Malolos City,
Bulacan
last
March
7.
Implemented the
program in 13
LGUs out of the 18
targeted LGUs in
the province of
Bulacan.

Recruitment (AIR)/
Trafficking in
Person (TIP)
Program

of

3. Forged partnerships with 75 LGUs for the Illegal

Recruitment-Free Local Government Units (LGUs)
campaign by December 2012
4. Implemented the POEA on Wheels (PEOS, Legal
Assistance, Manpower Registration, Jobs Fair) by
2nd
Quarter 2012

POEA OPCR - 2012

AIR Branch
POEA Regional
Offices
WED
AIR Branch
POEA Regional
Offices

Page 6

G. Restoration of OFW
Deployment
Validation System
in regional exit
points

POEA OPCR - 2012

5. Developed and submitted 100% of Training Modules for

Capacity Building of Program Implementers and for
their clients to the Undersecretary for Labor Relations
and Social Dialogue Cluster end of 2012

1. Implemented the validation system at the Diosdado

Macapagal International Airport by 4th Quarter 2012

PhP996,840.00

WED
AIR BRANCH

ROCO/Concerned
Regional Offices
ICT Branch
Admin Branch
Finance Branch

Done (100%)
- PEOS modules
submitted to Labor
Relations and
Social Dialogue
Cluster-DOLE.
80% Done.
- Existing validation
system ready for
deployment.
- Coordinated with
DMIA
for
implementation of
the system.

Page 7

Success Indicators
(Targets + Measures)

MFO

Allotted
Budget

Division/ individuals
Accountable

Actual Accomplishments

Finance Branch

87% utilization rate.

Done (100%)

Done (100%)

-Account 148 (Cash Advances to Officials and

Employees) by 80% for prior and current years

91% Done.
- 73% out of 80%
liquidation rate.

-Account 104 (Petty Cash Fund) by 100%

71% Done.

Rating

Remarks

INSTITUTIONAL SUPPORT
A. Financial
Management

1. Funds Utilization
i. Utilized 100% of the allotted funds for priority
programs/projects/activities
(P/P/A)
and
commitments of the Department under the 20112016 Philippine Labor and Employment Plan
(PLEP).
ii.

Submitted monthly Statement of Allotment,

Obligations and Allotment (SAOB) report not later
than the 10th day of the following month.

iii.

*Submitted

Physical and Financial Performance

Report or Flash Report to DOLE CO, FMS (for
financial report) and PS (for physical report) for
consolidation and submission to DBM/OP.

(Monthly not later than the 5th day of the

following month)
2. Funds Accountability
i.
Liquidated/settled cash advances within the
corresponding rate per selected account and
within the prescribed period for the following
accounts:

ii.

Submitted monthly report on the status of

accounts of following accounts and report of
monthly income to DOLE CO, FMS:

Done (100%)

-Account 104 (Petty Cash Fund)

-Account 138 (Due from LGUs), if applicable
POEA OPCR - 2012

Page 8

-Account 139 (Due from NGOs/Pos), if applicable

-Account 148 (Cash Advances to Officials and
Employees)
-Report of Income NG Books
(Monthly - 1st working day of the following month)

iii.

*Complied

100% with COA, DBM and BIR

financial accountability reporting system:

Done (100%)

93% Done.
- 13 out of 14 audit
recommendations
implemented

-Budget Execution Documents (BEDs) and

Budget Accountability Report (BARs)
-Trial Balance
-Financial Statements
-Report of Disbursements
-Report of Income
-Statement of Income and Expenses, Cash Flows,
Government Equity and supporting schedules
-Statement of Cumulative Expenditures/
Obligations incurred, Obligations Liquidated/
Disbursements and Unliquidated Obligations
-Annual/Monthly Report on Remittance
-Return of Income Taxes Withheld (Form 1601C)
-Creditable Income Taxes Withheld (Expanded,
Form 1601E)
(As scheduled)
3. Complied/replied 100% with COA recommendations
and submitted quarterly status of actions taken on COA
annual audit reports *and audit observation memoranda
to DOLE CO, FMS and COA Regional Counterpart and
worked for at least Qualified opinion in this current
year 2012.

(Quarterly - within the month following the reference

quarter)

POEA OPCR - 2012

Page 9

Success Indicators
(Targets + Measures)

MFO

Allotted
Budget

Division/ individuals
Accountable

Actual Accomplishments

Rating

Done (100%).
- Reports submitted
on time.

Remarks

INSTITUTIONAL SUPPORT
F.

Integrity
Development
Program

1.

Submitted to HRDS a quarterly report on the status of

cases filed against officials and employees not later
than the 5th day of the month after the reference
quarter

2.

Disposed 100% of administrative complaints (AC)

cases filed

HRDD

Administrative
Complaints
Committee (ACC)

- before March 2012 by September 2012

- beginning March 2012 up to September 2012 by
December 2012

H.

Rationalization Plan

H. HRD Interventions

POEA

PhP10,000.00

HRDD

1. Capability Building of Staff

Trained POEA staff in accordance with the
approved POEA Training Plan

PhP710,000.00

HRDD

1. Submitted

to the DBM the proposed

Rationalization Plan by 3rd Quarter 2012

POEA OPCR - 2012

Provided 100% support to employees selected to

the Management Succession Program

51% disposition rate

- 17
complaints
resolved
(6
employees
were
formally charged, 5
employees and 1
office were given
stern warning)
- 8 complaints with
recommendations
for signature of the
ACC members and
POEA
Administrator.
60% Done.
- For submission to
DOLE by
December 2012
87.5% Done.
- 14 out of 16 training
programs
conducted with 325
employees
benefitted.
Done (100%).
- Four (4) qualified
employees
nominated to the
program.

Program Development
for Continuing
Education

Page 10

2. Establishment of a hiring/ promotion calendar:

-

J.

Green Our DOLE

Program (GODP)

Filled up 100% of vacant positions with approved

Authority to fill up by DBM within 45 days from the
last day of posting

1. Submitted to AS GODP Plan 2012 on or before

29 June 2012

2. Submitted to AS report on GODP Plan every end of the

quarter (1st semester) and monthly (2nd semester)

POEA OPCR - 2012

PhP56,000.00

PhP85,000.00

GSPD

97.5% Done.

- Filled up 81 out of
83 vacant positions
with authority to fillup
from
DBM.
Remaining
2
vacancies
for
deliberation
by
December 2012.
Done (100%).

Done (100%).
- Reports submitted
on time.

Green Workplace
Advocacy

Page 11

Success Indicators
(Targets + Measures)

MFO

Allotted
Budget

Division/ individuals
Accountable

Actual Accomplishments

GAD Committee

Done (100%).

90% Done.

95% Done.
- 19 out of 20
building
improvement
projects.
90% Done.

Done (100%).
- Original
OPCR
submitted in May
2012.
- Reformulated
OPCR submitted in
August 2012

Done (100%).
- Disseminated
PRs/month

Rating

Remarks

INSTITUTIONAL SUPPORT
L.

Gender and
Development
(GAD)

M. Building
Management/
Facilities
Improvement
N. Strategic
Performance
Management
System

O. Communication
Program

P.

Good News
Reporting

POEA OPCR - 2012

1. Submitted the GAD Plan 2012 and GAD Plan for 2013
by March 2012
3. Submitted the GAD annual report 1st week of
December 2012
1. Implemented building/facilities improvements per
GSPD Schedule by December 2012

1. Implemented 100% the POEAs SPMS by

December 2012

PhP1.255M

PhP50,000.00

2. Submitted OPCR to HRDS not later than January 15,

2012 (before Corplan) and February 27, 2012 (after
Corplan)
Monitored 100% the preparation and
implementation of Individual Performance
Commitments and evaluation of the employees
performance based on the guidelines
1. Disseminated/ published at least 4 press releases on a
monthly basis in coordination with DOLE-LCO

GSPD

HRDD
Planning Branch
All concerned
offices/units

IED

4-5

2. Appeared/ guested in TV/radio program at least four (4)

times a month

PhP290,000.00

Done (100%).
- Average of 28 TV/
Radio
appearances/month

3. Conducted press briefings at least twice a year

PhP140,000.00

50% Done.
- 1st Briefing (June 7)
- 2nd
Briefing
scheduled
on
Dec.14
Done (100%)
- 4
good
news
submitted/month

1. Submitted a monthly report to LCO on at least 2 good

news not later than end of the month

IED
Concerned Unit/s thru
IED

GAD Programs
mainstreamed in the
regular programs/
projects.

Page 12

Q. Statistical
Performance
Reporting System
(SPRS)

1. Submitted POEA Statistical Performance Report

(PSPR) in DOLE Online SPRS every end of the month

PhP115,000.
00

Planning Branch
Concerned Unit/s

Done (100%).
- Preliminary reports
submitted
every
end of the month.
Final
report
submitted on the 4th
day of the following
month.

100% Accomplishments

Adjudication

Done (100%).

- Implemented digitized records system by

3rd Quarter 2012

Central Records
Division

Done (100%).

- Completed the cleansing of principal and Job order

database by 3rd Quarter 2012

Pre-Employment
Services Office

65% completed.

- Completed the cleansing of Employers Watchlisting

database by 3rd Quarter 2012

Adjudication/PreEmployment Services
Office

65% completed.

2. Implemented 100% of Work Programs as per 2012

Work and Financial Plan/Schedule
R.

Ready-Tech
Go/Online Services
1. POEA eServices
Systems

POEA OPCR - 2012

1. Installed and Implemented the following application

systems:
- Enhanced Case Monitoring System by
3rd Quarter 2012

ICT Branch with

Page 13

Success Indicators
(Targets + Measures)

MFO

Allotted
Budget

Division/ individuals
Accountable

Actual Accomplishments

Rating

Remarks

INSTITUTIONAL SUPPORT
M. POEA Quality
Management
System and
POEAs Citizens
Charter
implementation

1. Restored certification of POEA QMS to ISO 9001:2008

by August 2012
2. Continued Conformity of all enrolled POEA frontline
services with ARTA based on 2012 CSC Audits and
Customer Feedback Reports
3.

Done (100%).

Done (100%).

80% Done.
Implementation
done.
Reports for
submission

work processes and submitted the

following to DOLE CO, FMS:

iv.

Inventory of manuals or documented processes

Procedures Manual or Manual of Instructions
Citizens Charter-for at least one (1) frontline
services
Citizens Charter-for at least one (1) support
services
(end of December 2012)

*Implemented/adopted

a citizens feedback system/

mechanism on the enrolled frontline services in the
DOLE Citizens Charter
i.
ii.

POEA OPCR - 2012

Directorate
Offices/Branches
ISO Committee
ARTA Committee
All concerned units

*Documented
i.
ii.
iii.

4.

PhP350,000.
00

Submitted monthly/quarterly reports to Central

Office
Provided
actions
on
complaints/feedback
(monthly)

Page 14

MFO

Success Indicators
(Targets + Measures)

Allotted
Budget

Division/ individuals
Accountable

1. Submitted final draft of amended POEA Rules and

Regulation to the Secretary of Labor/Governing Board:
a. Landbased Rules by August 2012
b. Seabased Rules by December 2012

PhP450,000.00

Actual Accomplishments

Ratin
g

Remarks

INSTITUTIONAL SUPPORT
N.

Policy
Development

DA for Licensing &

Adjudication w/
Committee

60% Done.
-

Review and
Consultation

Conducted twenty
(20)
review/deliberation
meetings
for
Landbased
Rules Review

2. Submitted report on the review of guiding salary rates for

th

landbased and seabased workers by 4 Quarter 2012

4 th

Quarter 2012
5. Completed the Survey on Demandable Skills and Hard to
Fill positions (Landbased-Seabased) by 3rd Quarter 2012

PhP23,350.00

3. Reviewed the Household Reform Policy by

PSO Marketing
Branch, LB Center
Seabased Center
PSO
Marketing Branch
Employment Branch

Seabased
Rules
Review deferred.
85% Done.

60% Done.

50% Done.

Survey for LB on
Demandable Skills
and Hard to Fill
Positions FY20102011

6. Submitted report on the Impact of Certifications under RA

Marketing Branch
Planning Branch

Employment
Regulation Branch

rd

10022 by 3 Quarter 2012

7. Submitted report on the Impact of Continuing Agency

Education Program (CAEP) conducted in 2011 vis-a-vis
licensing compliance/ adjudication/conciliation track
record of PRAs by 3rd Quarter 2012

POEA OPCR - 2012

Survey
for
SB
Demandable Skills
and Hard to Fill
Positions FY20102011
75% Done.

75% Done.

Page 15

8. Developed standard employment contract

following:
Cruise Ship by 3rd Quarter 2012
Offshore workers by 3rd Quarter 2012
Fishermen by 4th Quarter 2012

Submitted by:

for

the
PhP10,000.00
PhP10,000.00
PhP10,000.00

Marketing Branch
Seabased Center

60% Done.

Endorsed by:
Date

Draft Cruise Ship

contract
and
Fishermen contract
completed and
reviewed by the
Committee
on
Maritime Concerns
and transmitted to
the Industry and
Union
for
comments.

SEC for Offshore

workers reviewed
by the Committee
on Maritime Affairs
and scheduled for
consultation
with
Industry
and
Unions.

Validated by:*
Date

HANS LEO J. CACDAC

USEC. LOURDES M. TRASMONTE

Agency Head

DOLE PMT

Date
DOLE Validation Team

Recommended by:

Approved by:
Date

Date

USEC. DANILO P. CRUZ

ROSALINDA DIMAPILIS-BALDOZ

Cluster Head

Secretary

*To be accomplished during the Performance Assessment only

POEA OPCR - 2012

Page 16