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Chapter 2b: On Demand Communications Offer
Chapter 2b: On Demand Communications Offer
Communications Offer
Overview.................................................................................b-2
SECTION 1 : Users......................................................................b-4
User profiles...........................................................................................b-4
User options...........................................................................................b-6
Applications & services available for all users...................................................b-6
2b-1
Overview
Alcatel-Lucent Office On Demand Communications (ODC) is a simplified & modular offer
that answer the need of SMEs for 6 to 100 users. The ODC offer is a full IP offer with
the following services:
Enriched IP telephony with ISDN or SIP connectivity
On-site mobility (DECT, WiFi)
Off-site mobility (Nomadic user, Mobile Virtual Desktop)
Collaboration tools,
IT services with Internet access, e-mail server, file & print server,
Data infrastructure (LAN and WLAN),
ODC insurance with Software Evolution Service
The ODC offer is based on:
User Profiles and valueadded user options,
A full range of powerful platform options,
A complete range of desktop and mobile phones.
Sets
User Options
PIMphony Pro
PIMphony Team
User Profiles
OmniPCX Office
Pre-packaged platforms
Extended
Communication
Server
2b-2
OmniStack
6200
OmniAccess
Wireless 4302 - 4308
Simple operation
Shipping fully equipped with pre-packaged platform
Simple business model
Paying according to usage
Flexible and predictable
The choice between 2 payments mode: yearly and upfront according to the offer you want
to build
Provide new services to your customers
Differentiate yourself from competition
Develop new services
Pay for what customer needs : Increase or decrease number of users at the pace of the
SMEs
Pay for what you use : choose and modify the level of services
Predictable
Plan ahead for next years budget, with a known periodic payment per user and
predictable price for new users
Hardware and software built-in scalability to anticipate evolution
Future-proof
The Office On Demand Communications offer is a user-centric offer which helps the Alcatel-Lucent
Business Partners to built from a simple, flexible, predictable IP offer with a price per user, a unique
communication service to their end customers with a price per user and per month, by adding traffic
and/or services.
2b-3
SECTION 1: Users
User profiles
It has never been so simple, just select the user profiles your customer need and
benefits for all state-of-the-art and advanced communication services.
Six users profiles are available :
The IP Desktop user
User equipped with an Alcatel-Lucent 4068, 4038,
4028, 4018 or 4008
The phone can be coupled with any PIMphony
softphone
The IP Desktop user benefits from all Advanced
Communication Services
The IP Desktop user is a sedentary employee with advanced communication needs from
low to intensive use.
The IP Softphone user
User equipped with an Alcatel-Lucent IP Softphone
Complete telephony environment on PC
Audio media on PC
PIMphony Basic is included in the profile
OR
softphone
PIMphony Basic is included in the profile
Can be equipped with a corded headset (accessory)
The On-site mobile user is an employee who is most of his/her time on the move
within the company. He/she should be reachable at any time and anywhere inside the
company.
2b-4
The Off-site cellular user is a employee, most of the time out of the company, who
wants to make and receive his business calls on behalf of the company using one
number and one cellular phone.
The Tandem user is a employee who need several devices with 50% of mobile use (onsite or off-site) and 50% of desktop use with a complete and comfortable
communication environment.
The Extended Office user
IP Desktop user and IP Softphone user with PIMphony
Team
Off-site cellular user
Extended Office communication with collaboration,
2b-5
User options
All User profiles have the capability to evolve with additional software options to
increase users Productivity and Teamwork.
The user options are the following :
Productivity & teamwork options per user
2b-6
2b-7
Concerning the power supply, all of those platforms are 110V/220V plug in and allow
average 10 minutes battery back up (except the Platform 1). Extended autonomy capacity can
be proposed upon request.
2b-8
2b-9
Global Limits
OmniPCX Office Platform
15
15
12
4 T0
Platform 2
30
30
16
4 T0
Platform 3
50
50
32
12
8 T0
or 1 T2 in
option
from 40 to 59 users
Platform 4
70
70
60
16
12
16
1 T2
Platform 5
110
75
60
16
12
16
1 T2
Compact Edition
25
from 21 to 60
Extended Office users
70
from 61 to100
Extended Office users
110
2b-10
for more
details see:
Chapter 3
Chapter 4
Chapter 4
Chapter 4
Chapter 2a
Chapter 4
Chapter 4
Automated Attendant
Personal assistant
6-party conference
Greeting
PIMphony
2b-11
Chapter 2a
Chapter 2a + 7
Chapter 7
Chapter 2a
Chapter 2a
Chapter 7
Chapter 8
Chapter 9
Chapter 11
2b-12
Quotation
Within ACTIS choose On Demand Communications offer. ACTIS is able to manage upfront quote or yearly quote according to the customer needs or the Business Partner
offer.
Quotation could also be done manually or integrated into their own Business Partner
quotation tool.
2b-13