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IMTCDLPROJECTSYNOPSISFORMAT|ProjectHelpline

IMTCDLPROJECTSYNOPSISFORMAT
admin | January16,2014 | MANAGEMENT | NoComments

A
SYNOPSISON
ATTRITIONANALYSIS&RETENTIONSTRATEGIESATIBMINDIA
NDERSUPERVISIONOF

SUBMITTEDBY
NAME:
ENROLLMENTNO:
INSTITUTEOFMANAGEMENTTECHNOLOGY
CENTREFORDISTANCELEARNING
GHAZIABAD
1.1.TITLEOFTHEPROJECT
ATTRITIONANALYSIS&RETENTIONSTRATEGIESATIBMINDIA
1.2.STATEMENTOFTHEPROBLEM
Attrition can be defined as A reduction in the number of employees through retirement, resignation or death.
Whileattritionrateistherateofshrinkageinsizeornumberinthebestofworlds,employeeswouldlovetheir
jobs, like their coworkers, work hard for their employers, get paid well for their work, have ample chances
for advancement, and flexible schedules so they could attend to personal or family needs when necessary. But
then theres the real world. Employee retention is a process in which the employees are encouraged to remain
withtheorganizationforthemaximumperiodoftimeoruntilthecompletionoftheproject.Employeeretentionis
beneficialfortheorganizationaswellastheemployee.

1.3.OBJECTIVESANDSCOPEOFTHESTUDY

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Fixing the objective is like identifying the star. The objective decides where we want to go, what we want to
achieveandwhatisourgoalordestination.
1.ToknowaboutthecausesofincreasingrateofattritionintheIBMIndia.
2.TostudythevariousretentionstrategiesusedbytheIBMIndia.
3.Howtoimproverecruitmentprocessestocurbattritioninorganization.
4.Todeterminetheadvantagesofgoodretentionstrategiesforemployeesintheorganization.

1.4.RESEARCHMETHODOLOGY
Researchmethodologyinawayisawrittengameplanforconductingresearch.Researchmethodologyhasmany
dimensions.Itincludesnotonlytheresearchmethodsbutalsoconsidersthelogicbehindthemethodsusedinthe
contextofthestudyandcomplainswhyonlyaparticularmethodoftechniquehasbeenused.
METHODOLOGYADOPTED:ThisresearchisaimedatstudyingtheAttritionandRetention.
RESEARCHDESIGN:Thedesignwillbeusedintheprojectisexploratoryresearchdesign.
DATACOLLECTIONMETHODS:
Thedatawillbecollectedusingbothbyprimarydatacollectionmethodsaswellassecondarysources.
PRIMARYDATA:Mostoftheinformationwillbegatheredthroughprimarysources.Themethodsthatwillbeused
tocollectprimarydataare:
1.Questionnairewillbeusedtomeasuretheattritionandretentionrateintheorganization.
SECONDARYDATA:Thesecondarydatawillbecollectedthrough:
a)TextBook
b)Magazines
c)Journals
d)Internet
SAMPLESIZE:50
SAMPLINGTECHNIQUE:

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THE SELECTION OF RESPONDENTS WILL BE DOING ON THE BASIS OF CONVENIENCE

SAMPLING(NONPROBABILITY).
STASTICALTOOLS:
The tools used in this study were MSEXCEL, MSWORD. MSEXCEL was used to prepare pie charts and
graphs.MSWORDwasusedtoprepareorwritethewholeprojectreport.
METHODUSETOPRESENTDATA:
Data Analysis & Interpretation Classification & tabulation transforms the raw data collected through
questionnaireintousefulinformationbyorganizingandcompilingthebitsofdatacontainedineachquestionnaire
i.e.,observationandresponsesareconvertedintounderstandableandorderlystatisticsareusedtoorganizeand
analyzethedata:
Simpletabulationofdatausingtallymarks.
Calculatingthepercentageoftheresponses.
Formulaused=(nameofresponses/totalresponses)*100
REPORTWRITINGANDPRESENTATION
ReportEncompassesCharts,diagrams
AREAOFSTUDY:
Attrition&&Retention

LIKERTSCALES:
ALikertscaleisactuallythesumofresponsestoseveralLikertitems.Theseitemsareusuallydisplayedwitha
visualaid,suchasaseriesofradiobuttonsorahorizontalbarrepresentingasimplescale.
In a good Likert scale, the scale is balanced on both sides of a neutral option, creating a less biased
measurement.Theactualscalelabels,aswellasthenumericscale,mayvary.

5.COMPANYPROFILE
IBM is a global technology and innovation company that stands for progress. With operations in over 170
countries,IBMersaroundtheworldinventandintegratehardware,softwareandservicestohelpforwardthinking
enterprises,institutionsandpeopleeverywheresucceedinbuildingasmarterplanet.

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IBM has been present in India since 1992. The diversity and breadth of the entire IBM portfolio of research,
consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in
the industry.IBM Indias solutions and services span all major industries including financial services, healthcare,
government,automotive,telecommunicationsandeducation,amongothers.

6.QUESTIONNAIRE
Dearrespondents:
I am .. a student doing MBA I am underlying a project namedATTRITION ANALYSIS &
RETENTION STRATEGIES AT IBM INDIA. So by filling this questionnaire please help me in completing my
researchproject.
Name:.
Age:.
Address:.
Gender:.
ContactNo.:.
Q1.DoyouthinktheenvironmentalfactorshaveaffectedAttritionatIBMIndia?
1.Yes
2.No
Q2.DoyouthinkthatyourBankwilldosomethingtostoptheattrition?
1.Yes
2.NO
Q3. How much you were satisfied with the salary, compensations and other benefits provided by IBM
India?
1.HighlySatisfied
2.SomewhatSatisfied
3.HighlyDissatisfied
4.SomewhatDissatisfied
5.Neithersatisfiednordissatisfied

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Q4.Wereyousatisfiedwiththekindofgrowthopportunitiesinorganization?
1.Mostofthetime
2.Often
3.Sometimes
4.Rarely
5.Almostnever
Q5.Werecompanystermsandconditionsoneofthefactorsthatinfluencedyoutoleave?
1.Mostofthetime
2.Often
3.Sometimes
4.Rarely
5.Almostnever
Q6.WereyoufacinganyproblemofmonotonyinjobprofileinIBMIndia?
1.Mostofthetime
2.Often
3.Sometimes
4.Rarely
5.Almostnever
Q7.Howwouldyouratetheworkingenvironmentprovidedinorganization?
1.Excellent
2.Good
3.Average
4.Poor
Q8.Howwasyourrelationshipwithyourimmediatesuperiorandyourcolleaguesincompany?
1.Excellent
2.Good
3.Average
4.Poor
Q9.HowwastheappraisalsystemoftheemployeesinIBMIndia?
1.HighlySatisfied
2.SomewhatSatisfied
3.HighlyDissatisfied
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4.SomewhatDissatisfied
5.Neithersatisfiednordissatisfied
Q10.Doesorganizationtakescareofemployeespersonalproblems?
1.Mostofthetime
2.Often
3.Sometimes
4.Rarely
5.Almostnever
Q11.DidthesearchforbetterjobsbecomeamajorreasonforyoutoleavetheIBMIndia?
1.Mostofthetime
2.Often
3.Sometimes
4.Rarely
5.Almostnever
Q12..Whatdoyouthinkcompanycandotoretainitsemployeesforalongertime?
1.Salaryincrement
2.Promotion
3.Transfertopreferredlocation
4.Others
Q13.DoyoufeelanypoliticalinfluenceinAttritionandretentionatyourorganization?
1.Mostofthetime
2.Often
3.Sometimes
4.Rarely
5.Almostnever
Q14.Doyoufeelthathigherpay,worktimingsandcareergrowtharehighlightingtheAttrition?
1.Mostofthetime
2.Often
3.Sometimes
4.Rarely
5.Almostnever
Q15.Isinternalhiringhelpsinmotivatingtheemployees?
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1.Mostofthetime
2.Often
3.Sometimes
4.Rarely
5.Almostnever
Q16.Whataccordingtoyouisthemostimportantreasonforattrition?
1.Lackofproperworkenvironment
2.Remunerationisnotaccordingtoskills
3.Lackofrewardsforperformance
4.Lackofjobrotations
5.Noverticalandlateralgrowth
Q17.Accordingtoyou,whichofthefollowingsolutionscanhelpcheckattritioninthecompany?
1.Bringpositivechangesinworkenvironment
2.Providedevelopmentandskillstraining
3.Enhancethecompetenceofmanagers
4.Provideequalworkopportunitytoemployees
5.Provideopportunitytoemployeestoearnrewards
6.Createaperformancebasedrewardsystem
7.Tackleandsolveemployeeissuesinrealtime
Q18.Asanemployeedoyoufeelthattherateofattritioncanbelowered?
1.Yes
2.No

7.REFERENCES
1.
2.
3.Adam,A.J.(1999).Theneweraforenrollmentmanagement:Recruitment,remediation,andretentioninthe
21stcentury.BattleCreekMI:KellogFoundation.
4.Ahson, N. L., Gentemann, K. M., & Phelps, L. (1998). Do stop outs return? A longitudinal studyof re
enrollment,attrition,andgraduation:AIR1998AnnualForum.
5.CSRDE. (2001a). First year retention rates: 1999 firsttime freshman cohort. CSRDE. Retrieved September
9th,2002,fromtheWorldWideWeb:http://tel.occe.ou.edu/csrde/retnrate2.htm
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6.4. Dietsche, P. (1990). Freshman attrition in a College of Applied Arts and Technology of Ontario.The
CanadianJournalofHigherEducation,20(3),6584.
7.Henke, R., Zahn, L., & Carroll, C. (2001). Attrition of new teachers among recent college graduates:
Comparingoccupationalstabilityamong19921993collegegraduateswhotaughtandthosewhoworkedin
otheroccupations.Washington,DC:NationalCenterforEducationStatistics.
8.http://www.rediff.com/money/2005/mar/17bpo1.htm.lastviewedonjune1,2006
9.DeccanHerald,June02,2004http://www.deccanherald.com/deccanherald/Jun022004/av2..asp
10.http://www.incoming.com/WebModules/QueueTips/Question.aspx?ID=87lastviewedonMay18,2000.
11.http://www.rediff.com/rss/moneyrss.xml.lastviewedonjun3,2006.
10.TheeconomicTimes,April19,2005.
11.TheHindustanTimesMay31,2006,NewDelhi.
12.ICFAIUniversity,HumanResourceManagement.
13.K.Aswathapa,5thedition,HumanResourceManagement
14.P.Jyothi,D.N.Venkatesh,HumanResourceManagement
15.TimesOfIndiaMay2010
8.CHAPTERISATION
1.Introductiontothestudy
2.CompanyOverview
3.Objectiveandscopeofstudy
4.Theoreticalreview
5.Methodology(Detailsofmethodologyusedinstudyingandcollectingthedataandissuewillbedescribed.
6.Descriptive work (Descriptive work on the topic, this chapter will include analysis and interpretation of data
tabulationandcategorization)
7.Studyreport(Studyreportofotherresearcherwillbeobservedandanalyzed
8.FindingsandRecommendation
9.Conclusion
10.Limitationofthestudy
11.References
12.Appendix1(Questionnairepreparedforconductingstudywillbeattachedandotherpaperswhichhavenot
beenmentionedabovewillbeincluded).

9.PROFILEOFPROJECTGUIDE
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Name:
Age:
EducationalQualification:
ProfessionalExperience:
Organization:
CurrentDesignation:
BriefProfile:
(Maximum200Characters)
Address:
HouseNo.:
Street:
City:
State:
Country:
PhoneNumber(Office):
PhoneNumber(Residence):
MobileNumber(10digits):
Email:

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