Madelyn Ocaba

ELECTIVE
1.What is Administrative office management?
Supervising an office environment requires a wide range of professional skills. From
gaining computer, phone, and organization skills to learning professional customer service
and supervising personnel, the Administrative Office Management program prepares you for
employment and advancement in office environments.
2. Duties and responsibilities of the office manager, administrative officer,
administrative assistant, administrative aid.
Office Manager
Office managers duties can vary significantly based on the size and type of organization of
employment. For example, managers working within a small dental office may be required to
greet patients, set appointments and handle billing, while managers working within a
corporate office may focus exclusively on one aspect of business, such as insurance
processing. Duties also might include evaluating office procedures and looking for more
efficient ways of conducting processes.
Office Manager Responsibilities In addition to overseeing personnel, office managers
ensure the smooth functioning of businesses. For example, office managers within a
healthcare facility may be called upon to order general supplies like paper, pens and toner,
as well as medical supplies, such as syringes, medicine or vaccinations from specific
vendors. Accordingly, managers may be required to research several vendors for pricing,
delivery dates and other terms of sale.
Administrative officer
Administrative officer is to manage the paperwork and personnel tasks needed to make
sure that day-to-day business runs smoothly. These sorts of professionals are usually
somewhat high-ranking and typically have leadership responsibilities in addition to their
desk work. Most corporations and government entities employ these sorts of people to help
make sure that internal operations and business functions are happening the way that they
should. In nearly every context, the job involves four main functions: communication,
coordination, daily administrative tasks, and long-term planning.
Administrative Assistant
Administrative assistants perform clerical duties in nearly every industry. Some
administrative assistants, like those in the legal industry, may be more specialized than
others. Most administrative assistant duties revolve around managing and distributing
information within an office. This generally includes answering phones, taking memos and
maintaining files. Administrative assistants may also be in charge of sending and receiving
correspondence, as well as greeting clients and customers.
Administrative Aid

Administrative Aid Assists an administrator by carrying out complex, but well-defined

projects and performing low-level administrative work in coordinating procedures, gathering
and synthesizing information, composing and editing departmental and school publications,
and providing work direction and participating in other activities.
3. Define Rules and skills
Office Manager rules and skills:
Supply Management, Informing Others, Tracking Budget Expenses, Delegation, Staffing,
Managing Processes, Supervision, Developing Standards, Promoting Process Improvement,
Inventory Control, Reporting Skills
Administrative Officer:

Knowledge, Skills and Abilities Required

Strong interpersonal and communication skills and the ability to work effectively with
a wide range of constituencies in a diverse community.
Ability to gather data, compile information, and prepare reports.
Records maintenance skills.
Skill in budget preparation and fiscal management.
Ability to use independent judgment and to manage and impart confidential
information.
Ability to analyze and solve problems.
Ability to plan, develop, and coordinate multiple projects.
Skill in examining and re-engineering operations and procedures, formulating policy,
and developing and implementing new strategies and procedures.
Skill in organizing resources and establishing priorities.
Ability to lead and train staff and/or students.
Conflict resolution and/or mediation skills.
Demonstrated ability to maintain confidentiality.
Word processing and/or data entry skills.
Knowledge of office management principles and procedures.
Ability to make administrative and procedural decisions and judgments on sensitive,
confidential issues.
Skills in the use of database management, word processing, spreadsheet, and/or
presentation software.
Organizing and coordinating skills.
Ability to foster a cooperative work environment.
Knowledge of general accounting principles.
Knowledge of human resources administration principles and practices.
Effective verbal and written communication skills.
Knowledge of administrative policies and procedures as applied to public academic
institutions.

Administrative Assistant

Skills, interests and qualities

To be an administrative assistant you'll need:
an organized approach and excellent time management skills

good communication skills

the ability to work well as part of a team
computer literacy and good keyboard skills
a good level of English spelling and grammar
good numeracy skills
accuracy and attention to detail

Assignment
In
Elective
Submitted by: Madelyn R. Ocaba