1.

Name :
2.Address :
3.Experience in dealership:
1-3 years 4-7 years8-10 years above 10 years
4.How long you are dealing with ROOTS auto products?
1-3 years 4-7 years8-10 years above 10 years
5.What do you feel about Quality of ROOTS auto products?
Very Good GoodSatisfactory Poor
6.Which factor enables you to be the dealer of ROOTS auto products?
Promotional QualitySchemeCompany Policy Margin
7.What do you feel about credit period given by ROOTS?
Very Good GoodSatisfactory Poor
8.What do you think about Promotion Activities given by ROOTS?
Very Good GoodSatisfactory Poor
9.What do you feel about the Price of ROOTS auto products?
Very High HighAverage Low
10.What type of promotional activity do you prefer with ROOTS products?
Discount Gift Prize Offers
11.Whether the expected quantity of ROOTS auto products is supplied to you in time?
Yes No
12.Are you dealing with other companies?Yes NoIf Yes, specify ___________________________________________
13.Do you have proper accessibility of ROOTS auto products?
Yes NoIf No, specify ___________________________________________
14.What do you feel about the employees dealing with you in ROOTS?Highly Satisfied SatisfiedAverage
Dissatisfied
15.What are the factors that you expect from ROOTS?
Promotional Sales follow-up SchemeService Credit Facility
16.Do you have any complaints about ROOTS auto products?
Yes NoIf Yes, specify the reason, ___________________________________________
17.Do you recommend your customers about ROOTS products?Yes NoIf No, specify
the reason, ___________________________________________
18.Do you have any suggestions to improve the quality of ROOTS auto products?Yes
NoIf Yes, specify, ___________________________________________
19.What do you feel about after sales service given by ROOTS?Highly Satisfied SatisfiedModerate
Dissatisfied