RAKSHPAL BAHADUR MANAGEMENT INSTITUTE, GREATER NOIDA

Subject Code: BCA 105

(Roll No. to be filled in your question paper also)
ROLL NO: __________________________

BCA 1st Semester

First Sesstional Examination 2016-17
Subject: Business Communication

Time: 60 Min.
Note: (1) Attempt all Questions
(2) Marks are indicated against questions.

MM. 30

Section A
(Very Short Answer questions)
Attempt all questions:
(5*2=10)
Q1) Specify the objective and importance of communication.
Q2) Attempt a suitable definition of the term communication and elaborate your drfination.
Q3) Explain the term encoding and decoding of a message.
Q4) draw the diagram of communication type.
Q5) what is grapevine.
Section B
(Short Answer questions)
Attempt any two questions:

(2*4=8)

Q6) Explain the importance of 7Cs of communication as given by Francis J. Bergin.

Q7) What is communication process? Explain in detail.
Q8) Differentiate between formal and informal communication.
Section C
(Detailed Answer Questions)
Attempt any two questions:

(2*6=12)

Q9) What is communication Barrier? Explain Personal Barrier and Physical Barrier in detail.
Q10) Describe the principal of effective oral communication.
Q11) Define the following term:
o
o
o

Face to Face communication

Teleconferences
Press conference