Information on Scheme - You can get information on your current scheme preference in CRA i. scheme details along with the percentage for cantrbution investment. You can also {otinformation on scheme wise unitbalances along with their NAV and Schome wise total value of holdings. ‘Status of Change Request - You can check the status of various request raised by you through the POP, such as ‘personal details change request, scheme setup request otc. by providing the acknowledgement number issued by CRA for the request. Other services - You can raise request for Transaction Statement (TS) by providing the financial year for which SOT 's required. CRA shall send the SOT at your emall ID registered with CRA, Talk to Customer Care Executive - For any other queries you can speak to the Customer Care Executive who will provide you with therequiredassistance. Contact us: Central Recordkeeping Agency NSDL e-Governance Inrastrueture Limited 1st Floor, Times Tower, Kamala tills Compound, Senapati Bapat Marg, Lower Parel, Mumbai 400013 Telephone: 1800222080, Visit us at: tps npscra.nsd.co.in Foi us on: facobook.cominps. NSDL : NAOMI Oe TIIEY National Pension System ba EU Ce mcg reece Central Recordkeeping Agency‘On behalf of Pension Fund Regulatory and Development Authority (PFRDA), NSOL e-Governance Infrastructure Limited-Central Recordkeeping Agency (CRA), welcomes you to National Pension ‘System (NPS). This easy to understand guide will help you in ‘managing your Permanent Retemont Account opened with CRA. ‘As a subscriber of NPS, you shall now enjoy various facillies and Tights including online access to your account, transaction slatement, an online platform to raise grievances etc. Further, your PRAN is portable across empoyer, La you can continue with the same PRAN even alter you aro not associated with your current employer. ‘Scheme Preference: In NPS, a Corporate would have flexibility to decide investment ‘choice either at subscriber level or atthe corporate level centrally for allits underlying subscribers, Atcorporate level, scheme preference is decided by the corporate at the time of comporate registration with the CRA. Hence, the scheme setup will be applicable for all the subscribers which are mapped to raspective corporate. Subsequently, tthe Corporate changes the Investment choice, the ‘Same wil alsobe applicable toallthe associated subscribers. In case of subscriber level scheme preference, the subscribers ‘are empowered to solect investment option as per their choice. It ‘means how your money is invested will depend upon your own choice. NPS offers you a number of Pension Fund Managors (PFM) and muttiple asset class to choose from. You may refer the detals of PFMs and asset class from the corporate website htps:npscra.nsdl.co.in! ‘The NPS offers youtwo approaches to investin your account: |. Active choice- Individual Funds (E, Cand G Assetciasses) 1. Auto choice -Litecyole Fund 11. Active choice-Individual Funds You will have the option to actively decide as to haw your NPS Ponsion wealthis tobe Invested in th following three options: E ‘High return, High risk" investments in predominantly equity ‘marketinstrumonts © = “Medium return, Medium risk” investments in predominantly {fixed income bearing instruments. “Low return, Low risk” investments in purely fixed income Instruments. ‘You can choose to invest your entire pension wealth in C or G asset classes and upto a maximum of 50% in equity (Asset class E). You can also distribute your pension wealth across E, C and G asset lasses, subject to such conditions as may be prescribed by PFRDA. Incase you decide to actively exercise your choice about investment ‘options, you shall be required to mandatoriy indicate your choice of PEM tromamong the available PFMs appointed by PFRDA. 2, Autochoice-Lifecycle Fund NPS offers an easy option for those participants who do not want to actively manage their NPS investments. In case you are unable! Lunwiling 10 exercise any choice, your funds will be invested in accordance wit the Aute Choice option. Inthis option, the investments willbe made in alif-cycte fund. Here, tho fraction of funds invested across three asset classes will be determined by a pre-defined pontalo, At the lawest age of enty (18 years), the auto choice will entail investment of 50% of pension \wealt in E Class, 30% in C Class and 20% in G Class, These ratios, (of investment wil remain fixed for all controutons until the Participant reaches the age of 98. From age 96 onwards, the weight In and C asset class will decrease annually and the weight in G. class wllincrease annualy tilitreaches 10%inE, 10%in C and 80% inG class at age 55. (Please refer to the Auto Choice Investment Matrix) Like the ‘Active Choice’, subscriber must mandatorlly choose a PFM under aute choice, ‘Auto ChoiceInvestment Matrix Age ‘AssetClassE AssotClassC Asset Class G Uptossyeas 50% 30% 20% Seyears 48% 20% 20% s7years 46% 28% 26% seyears 44% 27% 20% 9years 2% 26% 32% 4oyears 40% 25% 35% Atyoars 38% 24% 938% 42years 36% 23% 41% 4gyears 34% 22% 42% sayears 32% 21% 47% 4Syears 30% 20% 50% 4syears 28% 19% 53% a7years 26% 18% 55% 48 years 28% 17% 59% 49 years 22% 16% 62% Soyears 20% 15% 65% Styoars 18% 14% 68% S2years 16% 13% 71% Sayears 14% 12% 74% Sayears 12% 11% 1% SSyearsBabove 10% 10% 80%‘Taxbenefitto Subscriber Employee as well as employer's contribution to the account of employee is eligible for tax exemotion as per the Income Tax Act, +1961 as amended from time to time. As per france bill 2011-12, the ‘employee contribution to NPS upto 10% ofbasie plus DAis allowable deduction under section 80 CCD(1) within overall mit of © 4 lakh. ‘The employer's contribution to NPS upto 10% of basic plus DA is allowed deduction under section 8OCCD (2) and excluded from the limitof® lakh. (htp:/inclabudget nic.) ‘Managing your Permanent Retirement Account You can manage your account in GRA through various facities, detaliedasfolows: 1. Online Access to your Permanent Retirement Accour CRA website will provide you with an online access to your Permanent Retirement account. On registration with CRA system, you willbe provided with an L-PIN fr logging to CRA website. -PINs the Internet Personal Identification Number issued to you o access. your Permanent Retirement Account. In corporate sector, PRAN kit ‘and PIN mailer is sent either to the subscriber orto the corporate bbasedon the option solectedby the corporate during registration. How do you access your CRA account? Step: Visit www.era-nsd.co.in. You can also logon to the CRA website htips:inpscra.rsd.coin’ From where youvillbe given alinktoyour GRA account. Step2 Clickon*Login for Password based Users’ Step3 | Enteryour UserID (PRAN) and L-PIN and click on the ‘Submit button. Step4 Selactthe requiredoption to view the deta, First Timelogin: ‘ter logging to CRA website forthe fist time, you wil have to accept the tarms and conditions for using CRA website and Interactive Voice Response facility (IVR). On acceptance of the terms and conditions, you willbe directed to set your new password for using your online account, You should also set your secret question forthe purpose of rasating your -PIN, inthe event you forgetyour -PIN, Reason {or denial of access to CR: ‘Access to CRA maybe denied duet the folowing reasons: > Incorrect PRAN provided > Incorrect |-PIN provided: I you have forgotten your -PIN, you may reset it by answering the seoret question or submit 2 request fora teissus of PIN through your POP-SP. “As a safety measure to provent unauthorised access, the ‘account will be locked if the subscribers uses wrong password {or five consecutive attempts. The subscriber shall have an option to reset the PIN by answering the secret question even alter the account is locked. In case the subscriber is not able to remember the answer to the secret question and is unsuccessful in resetting the password, the subscriber shall hhaveto submit request for reissue of -PIN.” To prevent misuse please: > Change your LPIN after your fistlogin > Memorise your LPIN and password and destroy the PIN ‘mailer > Donotwrite yourl-PINforreference > Donotaisclose your -PINto anyone > Your password should be minimum eight characters and maximum fourteen characters > Migadvisableouse combination of alphabets and numeric in your password > tisadvisable to change your -PIN regularly 2. Contribution Accounting ‘Your contribution towards pension willbe investedin the schemes as. opted by you! your corporate office. For this purpose the designated ofice will upload your pension contribution details to CRA and tranafer the funds fo Trustee Bank (TB) Lo. Axis Bank. CRA will Instruct the Pension Fund Manager(s). chosen by you! your corporate to invest the contribution as per your scheme preference. The units created will be credited by CRA to your Permanent Retirement account, ‘You can check your up to date account detalis from the transaction statement avaliable at CRA website through the online access provided o you. 3. Change in Subscriber Details For carrying out any change in your details, you have to submit the ‘subscriber change request farm (CS-S2) to your employer as per the {format prescribed by PFRDA. The designated olfice shall update your requostin CRA through online access givento them, You can update the folowing changes to your account at CRA, by submiting a Request for Change/Correction in Subscriber, Master details and/or Reissue of LPINT-PINPRAN Card tothe employer.> Change inPersonal Details > Changein Nomination Details > Re-issueof PIN orT-PIN (you forgetthe PIN)” > Reissue of PRAN card (you have ostihe PRAN card)” + These requests.are chargeable by CRA. CRA, youcanuptyourproarahersinatio by string | Pesistrcungeinsstin ander cigs promeh's | CrAtvough dosgatedatic, wrest cubmtyourtawestete | Facatn Corer ppoiedby CRA orupdaingte awe. 4. Change in scheme preference NPS provides you the option to change your scheme preferences. (change the PFMischemes opted by you for investing your pension contribution) only it your employer has given the option to select sscheme preference to the associated employee. A change in scheme preference would result into switch redemption of units held In the previous PFMischeme and investment into the PFMinew schemes opted by you) of all your holdings to the new schome Preference chosen by you. Youcan, at any time, invest with only one PEM. IMustration: ‘Subscriber A makes an initial investment of % 2000, the initial scheme preference givanby subscriber is as follows: PFM | Schemes PEMX | (60%) 360%) ‘On 1st June 2010, the subscribor submits a raquest for change in scheme preference specifying the new choice of PFM and schemes. Thenew choices as olows: PEM | Schemes PMY | (60%) G (60%) In the above example, all the previous holdings with PFM Xin scheme E and G would be redeemed and invested in PFM Y, scheme C and G as per the new scheme preference chosen by the subscriber For both Tier I and Tier Il, you can change your scheme preference {change of PFM, choice of investment (Acivelauto), asset allocation Fatio} once in a financial year by submiting the request (form CS — 83)toyour employer. The change in scheme preference willbe charged as per prescribed rates, Prosontly, the CRA charges for change in schome preference! ‘switch are 4/per transaction, 5. PRAN Portability ‘One ofthe core attribute of National Pension System is portability of PRAN actoss sectors. A subscriber can shift from one sector 10 ‘another sector withthe same PRAN e.9. Corporate sector to UOS, Corporate sector to Central Government ete. This is referred to as “Inter Sector Shiting’. Subscriber, who intends to change his / hor sector, needs to submit a duly filed ISS-1 form to target employer / Point of Presence Service Provider (POP-SP). If the scheme preference of the source and target sector varies, then the ‘accumulated units will be redeemed and reinvested as per the scheme preference opted under the target sector. With the help of this feature, a subscriber can continue with the same PRAN lrespective of his geographical location and employment status tl helshe exits romNPS. While siting rom one corporate to another corporate the subscriber ‘needs to follow the process as mentionedin he below matt ‘Sr. No, ‘Joining (Target) | Procedure for shifting 1 [Corporate 1 Corporate 2 ottering | A completely filed |SS-1 NPS foem needs to be ‘submited to the new ‘employer (Corporate 2) H¥eorporate 2 has given choice of scheme preference tothe subscriber, scheme preference will have tobe selected by subscriber at the time of shiting, A completly filed SS-1 form neads to bo submited to any registered (POP-SP). 2. [Corporate 1 | Corporate 2 not fering NPS 6. Shitting of Tier Ito other POP-SP within the same POP ‘You can shift to any POP-SP within the same POP by submitting a exquest form (UOS-S5) for tansfer of your account either through the destination POP-SP orthe existing POP-SP.7. Freezing of Account ‘As per the Offer Document issued by PFRDA, a Subscriber is required to contribute a minimum amount of € 6,000 ina financial year (FY) in Tier | account. For Tier Il, the minimum account ‘balance (value of holdings) atthe ond ofthe FY needs to be 2,000. Moreover, a Subscriber is required 10 make at least one ‘contribution transaction ina FY in both Tiers | and Tier Il account. ‘The PRANs not meeting these minimum contribution criteria are Fequiredto be frozen, The yearly account treezing process willstart (on the last working day of the FY. This process will consider only active PRANs registered on or before the previous FY end. For ‘example, or account freezing process of FY 2011-2012, the PRAN (generated on or before March 31, 2011 and not meeting the above ‘mentioned contribution criterion during FY 2011-12, wilbe frozen. To unfreeze an account, Subscriber needs to submit duly filled physical request (Annexure- UOS S10A) to the associated POP- ‘SP along with the minimum amount required (including penalty). The information on minimum amount can be obtained from the associated POP-SP only. 8. Withdrawal ‘The accumulated units in yout account can be withdrawn nthe event of your exit from NPS (in such case, annutisation shal bo 80%). In the event of attaining the age of 60 years, you will have 1 provide a Fequest fr withdrawal tothe CRA through your Employer. On receipt of the withdrawal request, the units held in your account will be redeemed and a percentage ofthe redemption amount as requested by you will be transferred to the Annuity Service Provider (ASP) chosen by you and the remaining proceeds disbursed to you. The [ASP shall then provide you with monthly pension. The minimum ‘amount to be transferred to ASP shall bo subject tothe guidelines Issued by the PFROA In the unfortunate event of demise of the ‘Subsetibor, the option willbe available to the nominees /logal heir to recelve 100% of the NPS pension wealth in lump sum. However, i the nominee / legal heir wishes to continue with NPS, helshe shall have to subscribe toNPS individual after folowing KYC procedure. ‘As per the present tax dispensation, the amount you decide to receive in lumpsum shall be taxable at your marginal rate of tax, at the time of exit rom the NPS. The amount of your pension wealth hich you choose to annuitze (subject to a minimum of 40%) a the payout stage shall be completely tax-exempt. Thus, if you opt to annuitize your ence pension wealth on exit, you shall not be subject toany taxthereon. 9. Transaction Statement: [At the end of every finaneial year, CRA will send a Transaction ‘Statement containing deta ofthe transactions in your Permanent Retirement account during the year. It wil contain details of Contisution, amount invested during the year and the corresponding units alloted, Switch transactions (any), unit holdings under the ‘scheme at the end of the financial year and any changes in your tails which were updated during te financial year | You may also view Transactions Statement at CRA website through the online access provided to you. A view ofthe sample Transaction Statement is depicted as under: ‘Wensicon Cawect a cote saree a_| Se a CRA has established Grievance Redressal mechanism for entities registeredwith CRA. Ityou wish to lodge any grievance against CRA ‘or against your designated POP for functions performed under NPS, you may register your grievance through te following channelsOnline grievance registration: You can raise your grievance through CRA websito wiw.cra- ‘nsd.com or hitps:/npscra.nsd.co.n! For this purpose, you wil have to login to CRA website, authenticate yourself wit your PRAN’ and. "LPIN' and provide the grievance details in the online grievance submission form. Writetous: You may also wite to us by Registration Form and submit mentioned CRA address # Central RecordKeeping Agency Subserber Care group NSDLe Governance Infrastructure Limited ‘stFloor, Times Tower, Kamala Mils Compound ‘Senapati Bapat Marg, LowerParel, Mumbal 400013, filing the Subscriber Grievance to POP or send it to the below (On registration of your grievance through any ofthe above channels, ‘token number willbe issued to you for reference. CRA shall resolve the grievances raised against; whereas in case of grievance raised against your POP, CRA shall forward the details to tha concarned POP for resolution. The Token number and recoluton detals willbe ‘sentoy CRA at your emailID registered with CRA, You can check the status of your grievance through CRA Helpline or CRA website by providing the Token number issued to you on registration of he grievance. Views & Information availableat CRA website: » Accounts Details - You can view your personal, nomination, bank and scheme preference details which are registaredwith CRA. > Statement of Holding - You can view the number of units hold by you under citferentschomes. > Transaction Statement - You can view the dotais of transactionin your account for amaximum period of3 years > NAV Details - You can view the NAV of various schemes which are available in CRA. NAV disclosure shall be as per ‘uidelines prescribedby PFRDA, > Status of Different Requests - You can rack the status of different requests submitted to the POP, such as change ‘request, Scheme preference raquest, switch request ot > Grievance Raising - You can log your grievances against CRA or POP, 10 > Change of -PIN - Youcan change your -PINby providing te old -PINand new PIN, > Change of security question - You can chango your secret question orchanging the PIN, > Information repository - You can access host of information such as Frequently Asked Questions, Standard Operating Procedures etc, and download forms for various types of request forms from the CRA Corporate website https:npsera.nsdl.co in! CRAHeIpline ‘You can access your Permanent Retirement Account through CRA, Holline. ‘On registration with GRA system, you willbe issued T-PIN whichis a Telephone Personal Identtication Number to access your Permanent Retirement Account ‘Accessing the CRAHelpline Follow these simple stops Step! : Calltne CRA Helpline -olltree 1800222080. Slep2 : Authenticate yourself using your User ID (PRAN)andT-PIN, ‘StepS ; The Interactive Voice Response (IVR) will guide You through the menu in the language of your choice Hindi or English. Selec the required option to access the information, ‘You also have the option to speak to the Customer Care Executives: forany other queries. First Time Access: For the first time access, after authenticating yoursaf, you will be promptodto setanewT-PINasper your choice. Services availed throughiVR > TFPIN Change - You can change your T-PIN by providing the ‘existing T-PIN and the required new T-PIN. Also in case you have forgotten your T-PIN, you can resel the same through VR, 1"Introduction to Tier Il Account Tier! Account: (On behalf of Pension Fund Regulatory and Development ‘Authority (PFRDA), the Central Recordkeeping Agency (GRA) welcomes all the NPS Subscribers to have an add-on ‘account viz., Tier II account. This may be considered as “Investment and Trading Account. It aims to provide a window Cf liquidity to meet financial contingencies and build savings through investments “Tier II account Is a voluntary saving facility wherein the withdrawalis as per subscriber's choice’. Key features of Tier-Il account: 1. No additional CRA charges for account opening and ‘annwal maintenance nrespectof Teri. 2 You can enjoy unlimited number of withdrawals depending upon your requirements. The only criteria is that you have 0 maintain a minimum balance of & 2,000 at the end of Financial Year ie, as” onMarch 3". 3. You will have facilly to have separate nomination in Tier 4. You can) deposit your contributions to any POP/POP-SP otyourchoice. 5, You can have a separate choice of scheme ‘preference for Tir 6, You can dacide the scheme preference for Tier ti (once In a financial year) from the choice of available Pension Fund Managers (PFM). For more details visit hitps/inpscra.nedi.co i! or www. pfrda.orgin 7. Twoinvestmentoptions > Active Choice Individual Funds (E,C,G assets) > Auto Choioe- Life Cycle Funds. 8, Bank account details are mandatory for opening Tier I! ‘account (Along with cancelled cheque leaf),How to Open Tier Il account ‘As NPS Subsorber, Tier Il Activation can be done by submitting UOS-S10 application form to the Point ‘of Presence Service Provider (POP-SP) along with the minimum contribution amount of 8 1000), ie, Ter I ‘account to be opened with a minimum contribution of 10001- ‘The subscribers of NPS- all ctizens of India have fo submit the form to POP-SP with whom they have opened Tier I account. The lst of POP-SPs and thelr contact delalls are available in CRA website iips:/inpscra.nsdl.co.inv ‘Any new subscriber, wio wishes to join NPS, can open Tier & Il account simultaneously. He /she has to submit ‘Composite application form (CAF) You can download these forms trom our website www.npscra.nsdi.co.in. Contributing to Tierll account You have to make a minimum contibution of & 250 and hhave to make minimum one contribution ina Financial Year Youcan contibuteo Tir! account il youhave active Tier account. Charges for Tier! There are no additional Account Opening and Annual Maintenance charges of CRA for Tier II account. The transaction charges of CRA as wellas the POP charges are ssameas of Tier! Account Things canbe done in Tir Account Change of Subscriber deta: (Form UOS -S2) » Nomination details > Bank details ‘Scheme Preference change (Form UOS-3) Contribution (NPS contribution instruction Slip) ‘Withdrawal (FormUOS-S12) Contact us: Central Recordkeeping Agency NSDL e-Governance infrastructure Limited, 4st Floor, Times Tower, Kamala Mills Compound ‘Senapati Bapat Marg, Lower Parel, Mumbai 400013 Telephone: 1800222080 Visit us at: hitosinpsera.nsd.coind Follow us on: facebook, comings. NSDL