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Chapter 6 - Understanding Groups and Teams PDF
Chapter 6 - Understanding Groups and Teams PDF
PRINCIPLE OF
MANAGEMENT
CHAPTER 6
Understanding Groups and Teams.
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Malaysian Institute of Aviation Technology
Group Behaviour.
Teams.
Effective Teams
What is a group?
Informal
Occur naturally
Social needs
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Malaysian Institute of Aviation Technology
Group:
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Malaysian Institute of Aviation Technology
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Forming.
The first stage of group development in which people join
the group and then define the groups purpose, structure
and leadership.
Storming.
The second stage of group development which is characterised
by intra - group conflict.
Norming.
The third stage of group development, which is characterised
by close relationships and cohesiveness.
Performing.
The fourth stage of group development, when the group a fully
functional.
Adjourning.
The final stage of group development for temporary groups during which
group members are concerned with wrapping up activities rather than
task performance.
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Malaysian Institute of Aviation Technology
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Social
loafingThree
Ways to
Reduce
Social
Loafing
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Malaysian Institute of Aviation Technology
External
Conditions
Imposed on
The group.
Group Tasks.
Group
Processes.
Group
structure.
Performance and
satisfaction.
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Malaysian Institute of Aviation Technology
High.
LOW.
Decrease
In productivity
Moderate increase
In productivity
No significant effect
on productivity
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Sources and
Consequences
of Group
Cohesiveness
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Malaysian Institute of Aviation Technology
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Malaysian Institute of Aviation Technology
Electronic
Meeting.
Increased
Creativity.
Brainstorming.
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Conflict Management
(under group processes cont)
Traditional view of conflict:
The view that all conflict is bad and must be avoided.
Human relations view of conflict:
The view that conflict is a natural and inevitable outcome in any
group.
Interactionist view of conflict:
Some conflicts are necessary for a group to perform effectively.
Functional Conflict:
Conflict that support a groups goals and improve its performance.
Dysfunctional conflict:
Conflicts that prevent a group from achieving its goals.
Task Conflicts:
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All teams are groups, but not all groups are teams.
Increases
Performance
Increases
Flexibility
Why Use
Teams ?
Takes
Advantage of
Workforce
diversity
Allows
Managers to
Do more
Strategic
Management.
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Malaysian Institute of Aviation
Technology
Bachelor
of Aviation Management
Clear
Goals
External
support
Internal
support
Relevant
Skills
Characteristic
Of
An
Effective
Teams
Appropriate
Leadership
Mutual
Trust
Unified
Commitment
Negotiating
Skills
Good
Communication
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Managing Teams.
Planning.
Organising.
Leading.
Controlling.
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Gain Sharing.
A group incentive program that shares the gains of the efforts of
group members with those group members.