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Robotics Process Automation
Robotics Process Automation
AUTOMATION
USHERING INNOVATION,
COST SAVINGS
TRANSFORMING CHALLENGES
INTO OPPORTUNITIES
Amidst continuous pressure from internal stakeholders to bring down costs,
the finance function has become leaner and more cost-efficient. The Chief
Financial Officers (CFOs) besides donning multiple hats(i.e. providing
forward-looking insights and support in strategic planning and
decision-making)continue to keep an eye on cost control, as well as respond
to evolving market requirements by improving organisational agility.
The CFO is looking to automate processes, in order to free up
resources to develop and support business strategy and drive
critical business initiatives.
The CFO is moving beyond plain vanilla cost and labour arbitrage
advantages, offered under the traditional outsourcing model.
As the clamour for differentiation grows, the CFO is demanding
Core Systems
Replacement
Benefit
Business Process
Management
Robotic
Automation
Maximised
through Process
Transformation
Screen Scraping
Cost
xchanging.com
Xchanging has already automated seven processes for some of our insurance industry
customers. The robots are working over 30,000 cases per month. We are already seeing
significant benefits from the robotics implemented to date. For instance, the average
processing time has reduced from around five minutes to under 10 seconds per unit and
12 multi-skilled robots are all able to work each process 24/7.
In addition, our robots now scan third party workbaskets for items that we are unable
to process and reject back to the source (broker). Buoyed by the encouraging results,
Xchanging is in the process of deploying more robots across other customer processes
and for our internal Shared Services functions.
Xchanging is also establishing the Blue Prism Competency Centre to spread the
footprint of RPA across the company. In addition, we are also setting up a scalable
environment to support the robotics platform and process modellers who have been
trained to build processes on Blue Prism (Xchangings robotics partner). We have also
created a dedicated and accredited RPA team, reporting into a RPA Product Manager.
ACCURACY
ROBOTICS PROCESS
AUTOMATION
COMPLIANCE
COST SAVINGS
xchanging.com
Undertake structured,
repeatable, computer
based tasks
Perform complex
decisions based on
algorithms
LOWER COST:
IN SUMMARY
Robotics Process Automation is maturing in terms of credibility, clarity and
applicability, as more and more organisations are embracing it. According to
Gartner, the focus of outsourcing is shifting from resource augmentation to
outcome-based managed services.
As this continues to evolve, the role played by RPA will be even
more significant. Besides process automation, this technology
can be applied to a wide range of domains including information
technology support and management, and automated assistance,
etc.
The main challenge with RPA is with respect to handling
unstructured data. In the F&A domain, especially in payments
xchanging.com
QUALITY/ACCURACY/
RISK MITIGATION
FLEXIBILITY/
MULTI-TASKING
CUSTOMER
SATISFACTION
EFFICIENCY/COST
BASE REDUCTION
APPLICATION INTEGRATION
VIA USER INTERFACE
MI, AUDITING
AND SECURITY
OPERATIONAL EFFICIENCY
TECHNICAL
ROBOTICS PROCESS
AUTOMATION
DATA COLLATION
AND MIGRATION
REDUCED
DELIVERY RISK
AUTHOR
Raja Subramanian
Group Enterprise Architect Xchanging
Raja.Subramanian@Asia.
Xchanging.com
REFERENCES
http://www.blueprism.com/industry/industry.php?cat=8
http://www.sourcingfocus.com/site/featuresitem/8353/
http://www.irpanetwork.com/what-is-robotic-process-automation/
http://www.everestgrp.com/2014-03-robotic-automation-drives-value-in-fao-market-insights-14141.html
AMERICAS
EUROPE
ASIA-PACIFIC
@xchanginggroup
linkedin.com/company/xchanging
facebook.com/xchangingplc
2014 XCHANGING
JAN.15