THE ATTORNEY GENERAL
STATE OF ARKANSAS,
LESLIE RUTLEDGE
December 1, 2015
Core Advisory Group
4590 Macarthur Biv, Suite 500-26
‘Newport Beach, CA 92660
RE: Consumer Complaint No. 15-07174, Harry Pompeo
‘To Whom It May Concem:
‘The Consumer Protection Division of the Office of the Aorney General has received the enclosed
complaint about your business practices.
While we do not represent the complainant as their attorney in this matter, our office does undertake
efforts to mediate consumer complaints. "That is the purpose of this contact with you, In addition, it
‘our duty under Arkansas” Deceptive Trade Practices Act to investigate potentially unfair or deceptive
trade practices.
We respectfully request a written response fiom you regarding the complainant's allegations within ten
(10) business days of your receipt of this letter, including any documents you think are relevant in
supporting or explaining your position. Please include the complaint number and my name on all
correspondence regarding this matter. If you would like to provide your response electronically, please
‘email your response along with any attached documents to shamikah crite@arkansasag. gov, and include
the complaint number and my name in the subject line of the email.
‘Your response to the complainant's allegations is required for us to conduct a fair evaluation of this
matter. We will share your response with the consumer who has filed the complaint with our office.
(Our goal is to resolve this consumer complaint in a fashion that is acceptable to both the consumer and
‘you, Thank you for your prompt attention to this matter.
Sincerely,
Shamikah Crite
Investigator
Consumer Protection Division
323 Center Street, Suite 200 Little Rock, Ackansas 72201
Telephone (30!) 682-2007 - Fax (S01) 682-8118
WEBSITE « hup:/www.arkunsasae govShamikah Crite
—_—_—_———
Subject: FW: Consumer Complaint Form
Original Message:
From: plyred1 @gmail.com [mailto:thesimply
Sent: Monday, November 30, 2015 2:39 PM
To: Consumer Division
Subject: Consumer Complaint Form
ed1@gmail,com]
This information was recently submitted via the web.
Arkansas Attorney General Site
Consumer Information
Name: Harry Pompeo
‘Address: $700 John Hancock drive
City:Benton
State:Arkansas
Zip:72019
County:Saline
Home Phone:
Work Phone:
Cell Phone:
Age:
Email: thesimplyred1 @gmail.com
‘Company Complained Against Information
Company Name: Core Advisory Group
Company Address: 4590 Machrthur Blvd, Suite 500-26
Company City: Newport Beach
Company State:CaliforniaCompany Zip: 92660
‘Company Phone:801-260-2490
Company Email:
Company Website: www. COREadvisorygroup.com
Transaction Information
Product or Service: Service
Date of Transaction: 6/15/2015
Estimate of dollars involved: 3,800,
Please explain the circumstances surrounding your complaint.
We were going to lose our home till Core Advisory contacted us and guaranteed that they will save us from foreclosure
'we paid them 3,800 to do their job and they did not do their job like they said they would! And we lost our home.
Your view as to 2 fair resolution of the matter.
We should get our money back because they did not do their job. We would like 3,800 back or at least most of it! They
said they would give us 10% refund which is 380.00. We did nat accept it.
Did have supporting documentation?:
xyes | No
Supporting documentation includes contracts, sales slips, cancelled checks, advertisements, correspondence, or related
documents associated with this complaint. After reviewing your complaint, we may ask you to send copies (not origin
of the supporting documentation,
The information contained here is true and accurate to the best of my knowledge. | understand that the Arkansas
Attorney General's office does not represent individuals in matters involving private disputes. | am filing this complaint
tonotify the Attorney General's office of the activities of this party and for any other assistance which may be rendered,
Including attempted resolution of my complaint or referral to another appropriate entity. | understand that a copy of
‘what | submit to the Attorney General's Office will be provided to the party! am complaining against in an effort to
resolve the complaint. | authorize the party against which | have fled a complaint to communicate with and provide
information to the Arkansas Attorney Generals Office. | also understand that my complaint may be referred to other
‘agencies. | acknowledge that the Attorney General will keep a record of this complaint and that it may be deemed a
public record subject to disclosure under the Arkansas Freedom of Information Act.