INKA

PT. Industri Kereta Api (Persero)

QUALITY PLAN

Document No.

: QP/01/2014

Date

: 10 / 03 / 2014

Revision

: 0

PROJECT:

Supply, Delivery & Commissioning of a Track &

Overhead Geometry Vehicle for Queensland
Railways

PT. Industri KeretaApi (Persero)

Jalan Yos SudarsoNo.71 Madiun 63122 Tel. (0351) 452271 - 452274
TABLE OF CONTENTS:
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INKA
PT. Industri Kereta Api (Persero)

QUALITY PLAN

Document No.

: QP/01/2014

Date

: 10 / 03 / 2014

Revision

: 0

Section ref. Contents

I.

Preface

Page No.
.

1.1. Project Name

1.2. General

.....

1.2.1. Quality Objective

1.2.2. Purpose
1.2.3. Scope

.....

...
......................................................................................

4
4
4
4
4
4
4

1.2.4. Standard products

..

II.

Quality Management System

.. ...........................

III.

Management Responsibilities ....................................................................

3.1. President Director

..

3.2. Directorof Commercial and Technology

3.3. Director of Production

..............

................................

3.4. Director of HRD and Finance

...

3.5. All Management

....

IV.

Project Management

.....

V.

Inspection and Testing

...

12

VI.

Related Documents

.......................................................................

12

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INKA
PT. Industri Kereta Api (Persero)

QUALITY PLAN

Document No.

: QP/01/2014

Date

: 10 / 03 / 2014

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APPROVAL

Prepared by

Bambang Ramadhiarto

Reviewed By

Sarmiatun

Responsibility

Quality Management &

Responsibility

Internal Audit

Date

10 / 03 / 2014

Environment
Date

10 / 03 / 2014

Signature

Signature

Approved By

Edi Winarno

Approved By

Customer

Responsibility

Management Representative

Responsibility

Customer representative

Date

10/03/2014

Date

Signature

Signature

I. INTRODUCTION
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INKA
PT. Industri Kereta Api (Persero)

QUALITY PLAN

Document No.

: QP/01/2014

Date

: 10 / 03 / 2014

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1.1. Project Name

Supply, Delivery & Commissioning of a Track & Overhead Geometry
Vehicle for Queensland Railways
1.2. General
1.2.1. Quality Objective
Customer Satisfaction
1.2.2. Purpose.
This Quality Plan defines procedure to guide the implementation of quality
system so as to meet quality required by Customer, as well as it interpolates the
requirement has not been covered in the PT. INKAs Quality Management
System.
1.2.3. Scope.
This document describes the activity of quality management system
implementation for designing, purchasing, manufacturing as weel as inspection
and testing.
1.2.4. Standard products
A. Vehicle is designed and made in accordance with the International Standard
for the unit weight, dimensions and measure.
B. Materials, components or standard design standards in general, refer to the
applicable international standards such as:

EURO II Standards

Japanese Industrial Standards(JIS)

The International Union of Railways (UIC) Standards

British Standards (BS)

Or equivalent international standards.

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INKA
PT. Industri Kereta Api (Persero)

QUALITY PLAN

Document No.

: QP/01/2014

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II. QUALITY MANAGEMENT SYSTEM

Quality Management System of PT. INKA refers to International Standard ISO
9001:2008.
THE STRUCTURE OF QUALITY SYSTEM DOCUMENTATION:
1. Quality Manual ( MM )
2. Quality Procedure ( PM )
3. Quality Instruction ( IM )
4. Quality Record (RM)

STRUCTURE QUALITY SYSTEM DOCUMENTATION

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INKA
PT. Industri Kereta Api (Persero)

Quality Manual ( MM )

Quality Procedure( PM )
Quality Instruction ( IM )
Quality Records ( RM )

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QUALITY PLAN

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: QP/01/2014

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LEVEL 1

LEVEL 2
LEVEL 3
LEVEL 4

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INKA
PT. Industri Kereta Api (Persero)

Interested
parties

QUALITY PLAN

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Interested
parties

Satisfaction

Output

Requirements

Flow of INKA Quality Management System

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INKA
PT. Industri Kereta Api (Persero)

QUALITY PLAN

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ORGANIZATION CHART of PT. INDUSTRI KERETA API (Persero)

(attached)

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INKA
PT. Industri Kereta Api (Persero)

QUALITY PLAN

Document No.

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III. MANAGEMENT RESPONSIBILITIES

3.1.

President Director
President Director has highest responsibility and authority for planning, applying and
improving the quality to meet customer satisfaction as well as determining
responsibility and authority for overall alignment.

3.2.

Commercial and Technology Director

Commercial and Technology Director has the highest responsibility and authority to :
a. Create the mechanism of customer focus as well as to ensure that the customer
requirements are established and met to enhance customer satisfaction.
b. Process design and development.

3.3.

Production Director
Production Director has the high level of responsibility and authority for planning
and realization of products, such as among others, production technology and
production.

3.4.

Finance and Human Resources Development Director

Finance and Human Resources Development Director has responsibility and
authority for provision of competence according to the requirement, and ensure the
avaibility of financial resources for product realization.

3.5.

All Management
Board of Directors, Head of Division, and Senior Manager has responsibility and
authority to implement the quality plan that is set in accordance with the Quality
System INKA.

IV. PROJECT MANAGEMENT

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INKA
PT. Industri Kereta Api (Persero)

4.1.

QUALITY PLAN

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Customer Related Process

Chief of Marketing Division responsible for the requirements relating to the product,
the evaluation requirements associated with the product,determine and apply the
settings that are effective in communication with customers relating to:
a. Project progress reports
b. Contract amendement, and
c. Customer feedback, including customer complaint.

4.2.

Quality Plan
Senior Manager of Quality Management & Environment responsible for issued the
Quality Plan and must monitor the realization of products and ensure that the process
is conducted in accordance with the requirements of quality management system ISO
9001:2008.

4.3.

Resources
a. Both Chief of Fabrication Division and Chief of Finishing Division responsible
for identifying the competency of personnel in accordance with the requirements
for the realization of the product.
b. Chief of Division of Human Resources must be responsible to manage, plan,
implement, monitor and evaluate training activities.
c. Senior Manager of Human Resources responsible for managing and preparing
qualified personnel according to the needs of the project.
d. Senior Manager of Facility& Maintenance responsible for the availability of
machinery, equipment and supporting facilities for product realization.

4.4.

Design and Development

Chief of Technology Division shall responsible to coordinate:
a. Design and development plan and realization.

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INKA
PT. Industri Kereta Api (Persero)

QUALITY PLAN

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b. Prepare the Basic Design and approval process with the Client.
c. Basic design deployment, acquire the input and output for the basic design
processed, basic design review, basic design verification and validation, design
changes related to the basic design input & output.
4.5.

Inspection and Testing

INKAs Quality Control and Client Inspector will coordinate in conducting the
inspection and test plan activity. The scope of Inspection and Test Plan (ITP) will be
discussed between INKAs Quality Control and Client Inspector.

4.6.

Production Plan & Control and Progress Reporting

Senior Manager of Production Plan & Control shall responsible to issue the
production plan and progress report to the client through Project Manager. The
progress report will be reported periodically.

4.7.

Purchasing
Both Senior Manager of Purchasing and Senior Manager of Material Plan & Control
shall responsible to issue the procurement plan and ensure the product purchased
conforms to specified requirements. INKA established the type and extend of control
applied to the supplier and the purchased product depend upon the effect of the
purchased product on subsequent realization process or final product.
INKA has evaluates and selects supplier based on their ability to supply product in
accordance with the requirements.

4.8.

Product Manufacturing
Project Manager or Chief of Division shall responsible to ensure that the
International Standard ISO 9001:2008 implemented at the manufacturing process;
the product specification overwhelming with the contract requirement; the
measurement and testing equipment had been calibrated before used; and the special
process like a painting and welding shall conduct its validation process.

4.9.

Product Delivering and After Sales

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INKA
PT. Industri Kereta Api (Persero)

QUALITY PLAN

Document No.

: QP/01/2014

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Chief of Divisions shall responsible to ensure that product in process, handling and
storage, packaging, preservation and deliver to Client are identified, protected from
damage or quality degradation, and documented according to the contract
requirement. Prior to delivering, product have been conducted the inspection and
testing by INKA and/or Clients Inspector, and issued the certificate of inspection &
testing as required. Chief of Quality Control & After Sales Division shall responsible
for product warranty for certain period.
4.11. Project Log
Chief of Railway Product Market Division shall responsible for sufficiency of
Project Log. Project Log or Customer Book comprising important note from
Customer, representing historical data of Customer and traceable to contract or side
letters.
4.12. Financial Monitoring
Finance Senior Manager shall responsible to plan and control the finance status and
evaluates the project realization as well as reporting the financial statement.
4.13. End of the Project Review
Senior Manager of Quality Management & Environment

shall responsible to

conduct the project evaluation. The project evaluation includes the Customer
satisfaction level, efficiency and productivity, and opportunity for improvement.
4.14. Documentation
Project Manager or Chief of Division shall responsible to coordinate documentation
and project record according to INKA Quality System requirement.
4.15. Close Out
Project closed as all of activity which required in Quality Plan and INKA Quality
System have been executed with satisfaction result.

V.Inspection and Testing Plan

The Inspection and Test Plan will be submit to the Client prior to the contract sign.
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INKA
PT. Industri Kereta Api (Persero)

QUALITY PLAN

Document No.

: QP/01/2014

Date

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VI. Related Document

VI.1. ISO Certificate of Compliance

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