1

Obtain a Customer Acquisition From (CAF) & Porting Form from BSNL
These can be obtained from any BSNL store

2
Obtain your Unique Porting Code (UPC) by sending an SMS from the mobile number you want to
port to the number 1900 with text message starting "PORT" followed by a space, followed by your 10
digit mobile phone number.
E.g. "PORT 01234567890"
You will automatically receive a Unique Porting Code (UPC) from your existing service
provider, Airtel

3
Complete the Customer Acquisition Form and Porting Form. Remember to enter the Unique Porting
Code (UPC) code correctly on the Porting from.
Note that the Unique Porting Code is only valid for 15 days from the date of issue

4
Submit the completed Porting Form and Customer Acquisition Form along with requisite
documentary proof of the mobile service provider to your new provider BSNL
NOTE: If you are a post paid subscriber with your current mobile phone provider, submit a paid copy
of the last bill issued along with the Porting Form and Customer Acquisition Form
You will be given a new SIM card from BSNL
BSNL will give you a porting date (usually within 7 days)

5
Replace the old SIM with the new SIM provided by BSNL, your new mobile phone service provider,
after the specified porting date and time
You're done.
You switched to BSNL and kept your number!