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    Everyday Responses

    Uploaded by

    Lorraine Meenan
    This document provides 10 everyday situations and lists possible responses to each one. The situations include things like approaching a door at the same time as someone else, bumping into someone, seeing someone drop something, making small talk with a stranger, needing to interrupt someone, seeing someone in a wheelchair needing help reaching something, asking an employee for help finding a product, a colleague's family member being ill, a coworker announcing their engagement, and receiving a call about being late to a meeting. The responses given include polite phrases for acknowledging, apologizing for, or offering assistance in each circumstance.

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    Everyday Responses

    Uploaded by

    Lorraine Meenan
    45 views1 page
    This document provides 10 everyday situations and lists possible responses to each one. The situations include things like approaching a door at the same time as someone else, bumping into someone, seeing someone drop something, making small talk with a stranger, needing to interrupt someone, seeing someone in a wheelchair needing help reaching something, asking an employee for help finding a product, a colleague's family member being ill, a coworker announcing their engagement, and receiving a call about being late to a meeting. The responses given include polite phrases for acknowledging, apologizing for, or offering assistance in each circumstance.

    Original Description:

    basic responses

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    This document provides 10 everyday situations and lists possible responses to each one. The situations include things like approaching a door at the same time as someone else, bumping into someone, seeing someone drop something, making small talk with a stranger, needing to interrupt someone, seeing someone in a wheelchair needing help reaching something, asking an employee for help finding a product, a colleague's family member being ill, a coworker announcing their engagement, and receiving a call about being late to a meeting. The responses given include polite phrases for acknowledging, apologizing for, or offering assistance in each circumstance.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as doc, pdf, or txt
    45 views1 page

    Everyday Responses

    Uploaded by

    Lorraine Meenan
    This document provides 10 everyday situations and lists possible responses to each one. The situations include things like approaching a door at the same time as someone else, bumping into someone, seeing someone drop something, making small talk with a stranger, needing to interrupt someone, seeing someone in a wheelchair needing help reaching something, asking an employee for help finding a product, a colleague's family member being ill, a coworker announcing their engagement, and receiving a call about being late to a meeting. The responses given include polite phrases for acknowledging, apologizing for, or offering assistance in each circumstance.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as doc, pdf, or txt
    of 1

    Everyday Responses

    Which is the most appropriate response in each of these circumstances? (There


    may be more than one possibility):

    1. You approach a door at the same time as


    someone else. One of you is going to have
    to give way.
    2. You bump into someone in a shop/ the
    street
    3. You see someone drop something and
    you pick it up for them

    A. Im so sorry to interrupt but...


    B. Im so sorry. Is there anything I
    can do?
    C. Im so sorry. I lost track of the
    time.
    D. Yes, isnt it?

    4. A stranger in a queue addresses you and


    says lovely weather
    5. You need to interrupt someone with an
    urgent message
    6. Someone in a wheelchair is trying to
    reach something off a high shelf in the
    supermarket

    E. Excuse me, can you tell me


    where to find...?
    F. After you
    G. Congratulations. Thats great
    news.
    H. Can I help you reach that?

    7. You cant see the product you want in a


    large store and need to ask an assistant

    I. Sorry

    8.. Your colleague tells you that his mother


    is seriously ill

    J. Excuse me, I think you dropped


    this

    9. Someone at work announces they have


    got engaged
    10. You get a phone call asking why you
    arent at the meeting which started 10
    minutes ago

    wa

    08/14

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