100QuestionsYouCanAnswer

withHRAnalytics

100QUESTIONS
HRanalyticscreatescompetitiveadvantagebygeneratingactionablebusinessintelligenceonthepeople
sideofyourbusiness.

Notsurewheretobegin?Hereareafewideastogetyoustarted...

1. Whatarethethreemostimportantthingsweneedtofocusontoimprovesales?
2. Whatarethethreemostimportantthingsweneedtofocusontoimprovecustomerservice?
3. Whatarethethreemostimportantthingsweneedtofocusontoimproveemployeeengagement?
4. Whatarethethreemostimportantthingsweneedtofocusontodecreaseregrettedturnover?
5. Whatarethethreemostimportantthingsweneedtofocusontoimprovesafety?
6. Whatarethethreemostimportantthingsweneedtofocusontofosterinnovation?
7. Whyisturnoversomuchhigherincertainlocations?
8. Whatinterventionswouldhavethegreatestimpactonmanagerialeffectiveness?
9. Whyareourhighpotentialemployeesleavingatahigherratethanotheremployees?
10. Howdothedriversofemployeeengagementdifferwithemployeesattributes(e.g.,age,gender,
country)?

11. WhichHRmetricsarebestatpredictingfutureresults,ratherthansimplylookingintherearview
mirror?
12. Whydowehavebettersafetyresultsinsomeplantsthanothersandwhatinterventionswouldhelp
improvethem?
13. Whataretheattributesdistinguishingourmosteffectivemanagersfromtheothers?
14. Dowehavelocationsorofficesthatcanserveasmodelsforotherlocations??
15. Wevefocusedonemployeeengagementforyears;whataretheotherpeoplerelatedissuesdriving
mycompanysbusinessresults?
16. Whatwouldbethebestactionstotaketobettermanageouremployeeswhoworkremotely?
17. Whatactionsshouldwetaketoattractamorediverseworkforce?
18. Whatactionsshouldwetaketoretainadiverseworkforce?
19. Whatspecificaspectsofourcultureareimpedingusinprovidingbettercustomerservice?
20. Whatattributesshouldwebeseekingwhenwehirenewemployees?

21. Whyaresomelocationsmoresuccessfulatsalesthanothers,andhowcanweextendthose
characteristicstoalloursalesoffices?
22. Whatarethemosteffectivewaysforustoimprovetheproductivityofoursalesforce?
23. Whatfactorsdriveemployeeretention?
24. Howdothedriversofemployeeretentionvaryacrossdifferentsegmentsofourworkforce(e.g.,age,
gender,country)?
25. Whattrainingismosteffectiveinincreasingsuccessforsalesmanagers?
26. Shouldweevenbefocusingonemployeeengagement?Aremoreengagedemployeesalsomore
successful?





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27. Wetalkalotabouttheimportanceofdiversity,butarethereconcretestepswecantaketomakemy
companymoreopentodiverseopinions?
28. Whatcanwedotofostergreaterlevelsofinnovation?
29. Whatwastheimpactofacertaintrainingintervention?
30. Whichofourtraininginterventionshavethegreatestimpactontheproductivityofoursalesforce?

31. Whichmanagerialcompetenciesfosterhigherlevelsofemployeeengagement?
32. Whichmanagerialcompetencieshelpreduceregrettedturnover?
33. Whatarethekeyprocessdifferencesbetweenourmostproductiveplantsandothers?
34. Whatpercentageofourmanagersarehighlyeffective,andhowcanweincreasethatpercentage?
35. Leadershipincludesmanythings;whatarethespecificattributesofthemostsuccessfulleadersin
ourorganization?
36. Howcanwereducefraud/theftatacertainlocation?
37. Dothedriversofemployeeengagementdiffersignificantlyindifferentregionsoftheworld?
38. Whatspecificallycanexecutivesdotohelpemployeesbeassuccessfulaspossible?
39. Wehavesomecallcenterswithmuchlowerturnoverthanotherones;whatsdifferentaboutthose
callcenters?
40. Doesourperformanceratingsystemaccuratelyreflectactualemployeeperformance?

41. Howdoesmanagerialspanofcontrolaffectsalesresults?
42. Howshouldwemodifyourleadershipdevelopmentprogramtodrivebetterbusinessresults?
43. Whichofthelowscoresonouremployeeengagementsurveycanweignorebecausetheyhave
nothingtodowithoutcomeswecareabout?
44. Whichofthehighscoresonouremployeeengagementsurveydoweneedtogetevenbetterat
becausetheyareimportantdriversofourbusinessresults?
45. Howsuccessfulisouremployeeorientationprogram?
46. Howhaveourdifficultieswithacertainproductlaunch(orsomeotherspecificissue)affected
employeecommitmenttotheorganization,andwhatcanwedotoaddressthat?
47. Whatdifferentiatesthoselocationswherewehavehighercustomerloyalty?
48. Weimplementedadiversityinitiativelastyearbutithasntbeensuccessful;whatsholdingusback?
49. Isouremployeerewards/recognitionprogrammoresuccessfulforcertainfunctions?
50. Whyaresomanyofournewhiresleavingwithinthefirstfewmonths?

51. Theresabigvariationinqualityacrossourplants;whatsthecauseofthisandwhatcanwedoto
addressit?
52. Wehavesomanytrainingprograms;whichonesshouldwecutandwhichshouldweexpand?
53. Weveacquiredanothercompany;whatarethegreateststrengthsandweaknessesofitsculture?
54. Whatcharacterizesourmostsuccessfulmanagers?
55. Whyisturnoversomuchhigheramongfemaleemployees?
56. Didanewlyintroducedemployeebenefithaveapositiveeffectonemployeeengagement?
57. Aretheredifferencesacrossgenerationsinwhatouremployeeswantfromtheirwork?
58. Whatoneortwocharacteristicsbestdifferentiateourtopsalespeople?





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59. Didwemeetourbusinessobjectiveswiththistrainingprogram?
60. TherearebigculturaldifferencesbetweenouroverseaslocationsandourUSlocations;areanyof
thesedifferencesdrivingbetterresultsincertainlocations?

61. Whyhasproductivitydroppedsodramaticallyinonespecificlocationthisquarter?
62. Whatspecificfactorsaremostassociatedwithhigheremployeeengagement?
63. Whatjobrotationsdidourmostsuccessfulsalesemployeescomplete?
64. Howdidweinitiallycometotheattentionofourmostsuccessfuljobcandidates?
65. Whichofourtalentgapsaremostcriticaltoaddress?
66. Aretherecertainemployeeswhohavetherightcharacteristicstobemovedintosales?
67. Whatinterventionswouldbemosteffectiveinreducinghighlevelsofturnover?
68. Howcanwebetterdeployouremployeestodriveimprovedprofitmargins?
69. Shouldwehireonlythosejobcandidateswhohavecertaintypesofcollegedegrees?
70. DoouremployeeswithMBAssignificantlyoutperformthosewithoutthem?

71. Whatleadershipcharacteristicsleadtobetterteamsalesresults?
72. Arewedoingenoughtoencourageinformallearning?
73. Wehavesomelocationswhereemployeeshavemuchmoreinputintohiringdecisions;arethose
locationsmoresuccessful?
74. Whatarethecharacteristicsofmanagerswiththehighestemployeeloyalty?
75. Ourrecentemployeesurveyhighlightedourlowestscores;arethese,infact,themostimportant
areasforustofocuson?
76. Somelocationsgetnewemployeesuptospeedmuchmorequickly;whataretheydoingdifferently?
77. Whyisemployeeengagementhigherforsomejobfunctionsthanforothers?
78. Ourcultureisoverlyriskaverse;whichlocationsarebetteratencouragingsmartrisktaking?
79. Howcanwepredictwhichofouremployeesaremostlikelytoleaveinthenextyear?
80. Ouremployeesseemtobelosingconfidenceinourexecutiveteam;whatspecificallyisbehindthat?

81. Whatstherelationshipbetweenemployeeengagementandsalesresultsandwhatshouldwedoas
aresult?
82. Whatcharacterizestheworkenvironmentintheplantswiththebestsafetyrecords?
83. Wehavealimitedbudgetfortargetingimprovement;whereshoulditbedeployed?
84. Wehavehighturnover;whatcanwedotoreduceitamongthoseemployeeswemostwanttokeep?
85. Howcanwereduceemployeeabsenteeism?
86. Whatarethebiggestdifferencesinhowourworkathomeemployeesandonsiteemployees
perceivetheorganization,andshouldwedoanythingtoaddressthis?
87. Wouldadifferentpaystructurehelptoreduceemployeeturnover?
88. Whatemployeecharacteristicsdrivecustomersatisfaction?
89. Howcanweidentifythoseemployeesbestsuitedtobepromotedtomanager?
90. Employeemoraleiswaydownsincesomerecentlayoffs;whatareasshouldwetargettobest
addressthis?

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97.

Aportionofbonusesisusuallytiedtoimprovementsincertainareas;whatareasshouldweselect?
Whatsthesweetspotforjobtenureforoursalesrepresentatives?
Whatsspecialaboutthisonesalesoffice,whichalwayshasthebestquarterlyresults?
Whatcharacterizesourorganizationsculture,andwhereshouldweseekimprovement?
Werehavingqualityproblemsinacertainlocation;howcanweaddressthis?
Wherearethebestareasforustotargetourleadershipdevelopmentprogram?
Wereinthemiddleofamerger/acquisition;arethereanybigincompatibilitiesbetweenourtwo
companiescultures?
98. Ourlatestsurveyfoundsomelocationshaveverylowscoresinworklifebalance;whatsdrivingthe
worklifeissuesinthoseplaces?
99. WhatkeymeasuresshouldweincludeinourannualreporttoourBoardofDirectors?
100. Whatkeymeasuresshouldweincludeinourannualreporttostockholders?

McBassiisahumancapitalanalyticsfirmthathelpsorganizationsimprovetheir
performancethroughmoreeffectivemanagementanddevelopmentofpeople.Our
servicesincludeanalytics,employeesurveys,andassistingorganizationsintackling
othermajorpeoplerelatedissues.





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