This chapter gives you some background about the field of

organizational behaviour. But it's only the

beginning of our journey. Throughout this book, we will challenge you
to learn new ways of thinking
about how people work in and around organizations. We begin this
process in Chapter 2 by presenting a
basic model of individual behaviour, then introducing over the next few
chapters various stable and
mercurial characteristics of individuals that relate to elements of the
individual behaviour model. Next,
this book moves to the team level of analysis. We examine a model of
team effectiveness and specific
features of highperformance
teams. We also look at decision making and creativity, communication,
power and influence, conflict, and leadership. Finally, we shift our focus
to the organizational level of
analysis, where the topics of organizational structure, organizational
culture, and organizational change
are examined in detail.