T-Test

Group Statistics
Jenis
Pelayanan
Komunikasi

maksimum minimum median

Mean

Std. Deviation

Std. Error
Mean

BPJS

35

32.00

16.00

31.00

22.83

11.962

2.022

Non BPJS

35

32.00

18.00

30.00

24.80

11.153

1.885

Komunikasi

BPJS

35

32.00

16.00

28.00

27.40

4.616

.780

Perawat

Non BPJS

35

32.00

12.00

28.00

26.80

5.960

1.007

Fasilitas Ruang

BPJS

35

32.00

13.00

27.00

25.54

4.224

.714

Rawat

Non BPJS

35

32.00

10.00

26.00

24.97

6.205

1.049

29.00

27.09

4.931

.834

26.00

28.00

5.881

.994

Dokter

Discarge
Informasi

Daya Tanggap
Perawat

16.00

BPJS

35

32.00

Non BPJS

35

32.00

BPJS

35

32.00

13.00

27.00

26.26

5.232

.884

Non BPJS

35

32.00

1.00

29.00

26.63

6.651

1.124

13.00

Independent Samples Test

Levene's Test
for Equality of

t-test for Equality of Means

Variances

95% Confidence Interv

Sig. (2F
Komunikasi

Equal variances

Dokter

assumed

.843

Sig.

.362 -.713

Equal variances

df

Mean

Std. Error

tailed) Difference Difference

Lower

68

.478

-1.971

2.765

-7.488

-.713 67.670

.478

-1.971

2.765

-7.488

68

.639

.600

1.274

-1.943

.471 63.997

.639

.600

1.274

-1.945

.450

68

.654

.571

1.269

-1.960

.450 59.944

.654

.571

1.269

-1.967

68

.483

-.914

1.297

-3.503

-.705 65.993

.483

-.914

1.297

-3.504

68

.796

-.371

1.430

-3.226

-.260 64.426

.796

-.371

1.430

-3.229

not assumed
Komunikasi

Equal variances 1.268

Perawat

assumed

.264

Equal variances

.471

not assumed
Fasilitas

Equal variances 4.788

.032

Ruang Rawat assumed

Equal variances
not assumed
Discarge

Equal variances

Informasi

assumed

.205

Equal variances

.652 -.705

not assumed
Daya

Equal variances 3.572

Tanggap

assumed

Perawat

Equal variances
not assumed

.063 -.260