Professional Documents
Culture Documents
Fm-112 Context of Organization
Fm-112 Context of Organization
ISSUE DETAILS
Performance
2. Needs and expectations of interested parties relevant to the QMS
INTERESTED PARTIES / CUSTOMER
NEEDS
STAKEHOLDERS
1. Customers
2. Owners
3. People in the organization
4. External providers
(Vendors)
5. Bankers
6. Regulators
7. Trade unions
8. Society (Competitors)
9. Society (Opposing pressure
groups)
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EXPECTATIONS
Local Level