Solutions to selected exercises

Chapter 3

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16. Briefly explain the difference between an explicit constraint and an implicit constraint.
An explicit constraint is a written or spoken statement, made by the customer or company, about the
function or form. An implicit constraint is understood or hidden.

17. When designing a new electric coffee maker, we learn that our customers require the coffee
maker to produce hot, delicious coffee. Define an engineering characteristic to quantify this
customer requirement. What units could it have? What limits might be imposed?
Temperature,

degrees F, -460F to 212F, 130<T<155 F

21. Sketch a possible customer satisfaction curve for the price tag of a new automobile. Include
units and limits. Explain the shape of your curve.
For the average person, less expensive is better, but too cheap may not be ok either.

S
1

0
7,000

10,000

35,000

50,000 price ($)