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3.4SimulatingBusinessProcesses|BPMNMeetsDMN:BusinessProcessandDecisionModeling

BPMN Meets DMN: Business Process and Decision Modeling

Prof. Dr. Mathias

Weske

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3.4 Simulating Business Processes

Question 1

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Step-through simulation belongs to which phase of the business process lifecycle?

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Simulation is an analysis method towards validation, for example, to examine whether the
process model properly represents the intended business process. This is part of the Design &
Analysis phase.
Enactment
Evaluation
Design & Analysis

Correct!

Configuration

Question 2

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The following business process model describes the business process of a computer factory for
building personal computers. You can also access the model here.

https://open.hpi.de/courses/bpm2016/items/3mAFlS4yxm88DjfAD5m4kk/quiz_submission/4KkfYVny3vaavzYs9UNibb?highest_score=false

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3.4SimulatingBusinessProcesses|BPMNMeetsDMN:BusinessProcessandDecisionModeling

First, an individual configuration is set up, that is, a number of hardware and software
components are selected of which the computer shall consist. Then the sales department gathers
all user manuals for the setup, while the manufacturing department produces the computer.
Finally, the computer is packaged for shipment.
For a quantitative simulation, the following information is given:
Remark: The process model also shows which tasks are performed by employees of which
department. So, setting up the personal computer configuration is performed by an employee of
the Sales department. You do not need this information for solving this task.
Activity processing times
set up personal computer configuration: 20 min
gather user manuals for personal computer: 45 min
obtain computer components: 25 min
assemble personal computer: 60 min
package personal computer: 15min
.
It can be safely assumed, that activities start immediately when they become enabled.
Please answer the following question regarding to this process.
Question: How much time does one instance of the process take?
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Since the two parallel branches can be executed concurrently, the process requires only the
maximum time of these branches for this fragment of the process.
That is, while obtaining the components and assembling the computer requires 85min, the
user manuals are gathered in 45 min, which is done, while the computer is built.
Adding 20 min to set up the configuration and 15 min for the packaging, this yields 120min or
2hr.
Formula: 20 + max(45, 25+60) + 15 = 120 min
2hr

Correct!

1hr 20min
2hr 45min

Question 3

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The given business process model describes the business process of a computer factory for
building personal computers.
First, an individual configuration is set up, that is, a number of hardware and software
components are selected of which the computer shall consist. Then the sales department gathers
all user manuals for the setup, while the manufacturing department produces the computer.
Finally, the computer is packaged for shipment.
For a quantitative simulation, the following information is given:
Hourly wages
employee in Sales: 30 EUR
employee in Manufacturing: 40 EUR
https://open.hpi.de/courses/bpm2016/items/3mAFlS4yxm88DjfAD5m4kk/quiz_submission/4KkfYVny3vaavzYs9UNibb?highest_score=false

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3.4SimulatingBusinessProcesses|BPMNMeetsDMN:BusinessProcessandDecisionModeling

.
Remark: The process model also shows which tasks are performed by employees of which
department. So, setting up the personal computer configuration is performed by an employee of
the Sales department. You need this information to calculate the costs of process instances.
Notice that we take an in-depth look at organizational aspects of business processes in week 4.
Activity processing times
set up personal computer configuration: 20 min
gather user manuals for personal computer: 45 min
obtain computer components: 25 min
assemble personal computer: 60 min
package personal computer: 15min
.
It can be safely assumed, that activities start immediately when they become enabled.
Please answer all following questions regarding to this process.
Question: What is the overall cost of one process instance in the above given process model?
Remark: The cost of the process excludes the cost for the parts of the computer and user
manuals. The figures may be rounded to two decimal decimal places, with 0.005 being rounded
up.
Hide Explanation

Contrary to time computation that uses the maximum time of the concurrent branches, cost
computation needs to sum all elementary costs.
Using the respective hourly wages for employees of the different departments yields:
(20 + 45 + 15)/60 hr 30 EUR/hr + (25 + 60)/60 hr 40 EUR/hr = 96,67 EUR
40.00 EUR
74.17 EUR
82.50 EUR
Correct!

96,67 EUR
110.00 EUR

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